P.F. Chang's

  www.pfcb.com
Work in HR? Unlock Free Profile

P.F. Chang's Reviews

Updated August 20, 2014
Updated August 20, 2014
255 Reviews

3.6
255 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
99 Ratings

Review Highlights

Pros
  • Good money for a college student, ability to receive good shifts happens at a fast pace (in 16 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 12 reviews)


Cons
  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

  • As with any restuarant it can be long hours and hours on holidays and weekends (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    backwaiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BackWaiter  in  Chandler, AZ
    Current Employee - BackWaiter in Chandler, AZ

    Pros

    free chinese food when no ones looking

    Cons

    its restaurant work and thats pretty cool. There are no benefits growth or promotions

    Advice to ManagementAdvice

    nothing what else can you do

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Server at PF CHANGS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Scottsdale, AZ
    Current Employee - Server in Scottsdale, AZ

    Pros

    great money, consistent business, great pay, awesome locations, great atmosphere, awesome hiring backgrounds. They have a large pool of candidates to choose from.

    Cons

    Not very much to complain about. Its a really great opportunity to advance, and almost all managers have serving experience so they can relate.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I love working at PF Chang's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    Pros

    I love working at PF Chang's because we have a family-like relationship with one another. We may not always get along, but when it comes down to it, we really do like each other. This is important because we work as a team, help each other out with tables, we all strive for the same goals: Guest satisfaction and money as a result of it. I also love working for our O.P. He has different personalities that he has to deal with on a daily basis, yet he still cares about each and every one of us. I like our other managers as well.

    Flexibility with our schedule is FANTASTIC! We use a system called Hot Schedules which allow us to request the days we would like to work, have off, pickup shifts, and release shifts. With advance notice, I have been able to get any requested time off that I wanted.

    Cons

    Thankfully, I don't feel we have too many cons.

    Here in SC, servers only get paid $2.13 an hour, therefore, we don't make enough money to pay our taxes on the 100% tips we claim. A higher hourly wage would really make it better especially for the times our gratuities are lower on large parties (we aren't allowed to add a gratuity on large parties anymore).

    Advice to ManagementAdvice

    Let it be known when there are positions available, such as bartender, and give people a chance to get move up a notch.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Rewarding learning opportunities and definitely upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Greensboro, NC
    Former Employee - Server in Greensboro, NC

    Pros

    The fast-paced environment and the accountability employees are held to creates an atmosphere of a shared, personally-challenging work environment where everyone is improving themselves in one way of another!

    Cons

    Corporate changes happen often, so being flexible to uncontrollable drastic changes is a very useful skill.

    Advice to ManagementAdvice

    Second chances are worth consideration. Oh, and reply to emails.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It was awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter  in  Huntsville, AL
    Current Employee - Waiter in Huntsville, AL

    Pros

    The Huntsville, AL location was awesome.
    It's well organized, they feed you every morning and night.
    It was good money.

    Cons

    Some waiters just not up to par sometimes but that's in any restaurant.

    Advice to ManagementAdvice

    Nothing..

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great job for college students!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    Pros

    I can't say enough about the managers I've have the pleasure of working with over the years. They are very accommodating, and understand that for most, this is just a job to get through school with. Also, if you want to move up within the company, this is the place. I've seen many coworkers go from serving, to supervising, and then to management.

    Cons

    Constant changes on the corporate side which often lead to chronically confused staffed members. While there are ways to read up on them, management could do a better job explaining the changes and how it effects them. Often, people are unaware of a change until it effects them directly.

    Advice to ManagementAdvice

    Hire people from within. As a popular restaurant, there is plenty of money to be made serving, but most hires seems to come from outside. Many hosts and back waiters want to become servers, but it takes a long time to get them into rotation.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Hostess  in  Mount Pleasant, SC
    Former Employee - Server/Hostess in Mount Pleasant, SC

    Pros

    The management team was great, really cared about staff.

    Cons

    Hard job, even as a hostess. I held this job while finishing college.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great first job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Lakewood, CO
    Former Employee - Server in Lakewood, CO

    Pros

    Fast-paced environment teaches you how to work under tremendous amount of pressure at times. Great teamwork mentality at the restaurant I worked at. Managers trained in all parts of the restaurant so they always had my back when it came to customer complaints. Managers went out of their way to work around my school schedule.

    Cons

    High turnover rate due to fast-paced environment not for everyone. As with all restaurant positions, you definitely had some bad days. Times of high stress (like Saturday nights) caused some coworkers to lose their cool and would occasionally take it out on other employees.

    Advice to ManagementAdvice

    Always have your employees' backs.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Everything. People promotability food service

    Cons

    Nothing I love working there

  11.  

    was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Friendswood, TX
    Current Employee - Hostess in Friendswood, TX

    Pros

    The GM is a very far and respectful person

    Cons

    learning to work together as a team

    Advice to ManagementAdvice

    It is always a pleasure to work for a manager that cares about his employees.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for P.F. Chang's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.