P.F. Chang's Reviews

Updated August 27, 2014
Updated August 27, 2014
258 Reviews

3.6
258 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
100 Ratings

Review Highlights

Pros
  • Good money for a college student, ability to receive good shifts happens at a fast pace (in 16 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 12 reviews)


Cons
  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

  • As with any restuarant it can be long hours and hours on holidays and weekends (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was stimulating job, the day passed by quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Vienna, VA
    Current Employee - Hostess in Vienna, VA

    I have been working at P.F. Chang's part-time for less than a year

    Pros

    Very busy, the day passed by quickly.

    Cons

    Since no tips were made, working weekend nights wasn't worth it.

    Advice to ManagementAdvice

    Offer bonus to hosts

  2. 1 person found this helpful  

    Racists company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at P.F. Chang's

    Pros

    The co workers was fine but the some of the management liars and the employees don't get a fair chance.

    Cons

    None been working for them for 7 years fired me over lies but will not here me side of the story I got fired because my manager was clocking me in late. And then the other reason I heard don't have respect for manager but I am a black man was in training for the sous chef just two weeks ago a white sou chef got fired for calling another manager a fat crecker and got his job but I am fighting trying to get my job back

    Advice to ManagementAdvice

    I feel there is a racism in this company need to listen to the employees side sometimes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    If Money is worth your dignity... Then this may be place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender  in  Atlanta, GA
    Former Employee - Server/Bartender in Atlanta, GA

    I worked at P.F. Chang's full-time for more than a year

    Pros

    The money is BEYOND GREAT. Co-workers from the BOH to FOH at the Atlanta Airport location for the most part our a pleasure to be around. Doesn't mean they all work hard but far as friendliness you couldn't find a better group of individuals. We're talking maybe 7 bad apples in a very large staff that for the most part performs like a well oil machine. Friendly funny and charming are only a few words to describe them

    Cons

    Condescending managers, mangers who racist ways are hidden under the doctrine of policy. Favoritism. Unprofessional-ism

    This is not all management up there and each one does not exhibit these behaviors. Some do some of these things some do all. I'm talking 3 people out of the entire management team

    Kissing up is the only way to ensure good shifts. They don't judge you on your body of work but how cool you're with Management.

    Advice to ManagementAdvice

    Listen to employees concern, pay attention to who's working and who's not, their are to many slackers that get away with murder, while hard working employees get overlook, put P.F. Chang's mission statement into effect and it would solve 90% of the problems. Tell employees when they're doing good not just when they're doing something wrong make them feel appreciated and not just like cogs in a wheel that are replaceable!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Room for Improvement at Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at P.F. Chang's

    Pros

    - Friendly environment, nice office culture
    - Free food
    - Flexible

    Cons

    - Repetitive, not challenging (personal growth lacking)
    - Poor leadership and communication
    - Heavy workloads

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Living the message

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Started As Back Waiter, Eventually Promoted to Server  in  Northville, MI
    Former Employee - Started As Back Waiter, Eventually Promoted to Server in Northville, MI

    I worked at P.F. Chang's full-time for more than 5 years

    Pros

    Very consistent business. Fairly well trading management.

    Cons

    Long hours. Lots of upper manager changes. The jeans seem too tacky.

    Advice to ManagementAdvice

    Ditch the jeans and go back to how it looked when I started in 2008.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Ownership change

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.F. Chang's

    Pros

    Integrity about quality of food, concern for guest satisfaction

    Cons

    During the buyout of P.F. Chang's I was hired as a Sous Chef for $XX,XXX. Between my salary discussions and orientation the Area Partner as let-go, the AP that replaced them gave me an additional interview and reduced the salary amount they were willing to pay, I declined.

    Advice to ManagementAdvice

    Live up to your company philosophy: “We are truly glad you are here and we will do everything we can to make you want to come back.”

  8.  

    Solid restaurant with no freedom to think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server  in  Fort Myers, FL
    Former Employee - PF Changs Server in Fort Myers, FL

    I worked at P.F. Chang's part-time for more than a year

    Pros

    After 2 years at Changs, Then multiple restaurants after, I realized how professionally it was run. A great example of how proper training techniques and structure can help upkeep quality.

    Cons

    As mentioned the structure of a lot of its policies helped upkeep quality. They also were far too "corporate". Due to super strict corporate pressure, head chefs, managers, no body had say in how things would operate if corporate had any say in it. Great managers at times would succumb to foolish decisions and command a team to do poor choices solely because corporate asked them too; even when admitting its a horrid idea.

    This lack of room to manage and implement their own styles constantly created tension between staff and Management.

    Also, the constant corporate changes of the menu and styles made it difficult to maintain a constant brand image.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    We a truly glad you are here and we will do everything we can , to make you come back .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host Coordinator R, Takeout, Server Bartender  in  Marlton, NJ
    Current Employee - Host Coordinator R, Takeout, Server Bartender in Marlton, NJ

    I have been working at P.F. Chang's full-time for more than a year

    Pros

    Very friendly at the interview and straight to the point. i knew they were hiring and they were looking only good candidates I began my journey at p.f. Chang's working in the dish room as a dishwasher After a month of management getting to know me , they tried me up front as a host. I've been at P.F. Chang's for almost 2year I've got 3 raises and I'm the lead host coordinator /trainer eligible to train in of our restaurants worldwide.

    Cons

    Not everyone will have my story. Busy weekends, stressful guests and co-workers. But that comes with any job. Some days you can't stand management but again that goes with every job I've had before. Lotta standing lol . Extra attention to a lot of little things unlike most restaurants.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    addictive

    Former Employee - Anonymous Employee  in  Edina, MN
    Former Employee - Anonymous Employee in Edina, MN

    I worked at P.F. Chang's part-time for more than 5 years

    Pros

    Quick money, free meal at start of dinner shift.

    Cons

    Vert high paced - need to be able to handle a lot of stress.

    Advice to ManagementAdvice

    its weird current servers get promoted to management positions. higher set standard of boundaries between employees and management.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great job for college students!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at P.F. Chang's full-time for more than 3 years

    Pros

    I can't say enough about the managers I've have the pleasure of working with over the years. They are very accommodating, and understand that for most, this is just a job to get through school with. Also, if you want to move up within the company, this is the place. I've seen many coworkers go from serving, to supervising, and then to management.

    Cons

    Constant changes on the corporate side which often lead to chronically confused staffed members. While there are ways to read up on them, management could do a better job explaining the changes and how it effects them. Often, people are unaware of a change until it effects them directly.

    Advice to ManagementAdvice

    Hire people from within. As a popular restaurant, there is plenty of money to be made serving, but most hires seems to come from outside. Many hosts and back waiters want to become servers, but it takes a long time to get them into rotation.

    Recommends
    Neutral Outlook
    Approves of CEO

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