PACCAR Reviews

Updated October 14, 2014
Updated October 14, 2014
233 Reviews
2.2
233 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PACCAR CEO Ronald E. Armstrong
Ronald E. Armstrong
4 Ratings

Review Highlights

Pros
  • Also not a horrible place to maintain work/life balance (in 15 reviews)

  • Stable company, 401K match, luckily my supervisor is accommodating with flex time as needed (in 19 reviews)


Cons
  • The full-time employees seemed to lack work-life balance in certain department (in 11 reviews)

  • The dress code is tremendously strict (in 21 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Schizophrenic, Mind-numbing, and Fear-based.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAP IT Functional Analyst in Renton, WA
    Former Employee - SAP IT Functional Analyst in Renton, WA

    I worked at PACCAR full-time (more than 3 years)

    Pros

    1. Good for your resume.
    2. You learn quickly because you have to, or you'll be on secret probation.
    3. You quickly seek out like-minded people who you quickly befriend solely based on the hubris of middle-management.

    Cons

    These "Cons" apply specifically to the Information Technology Department (ITD)
    1. Middle-management ruins quality workers. I cannot stress this enough. Middle-management needs to be taken out of the corporate structure because a ton of layers of work is already expected just to get the job done.
    2. Had it not been for my immediate 2 middle-managers, one for Production Support, and one for Projects (both of which I had to report to multiple times per day), I might still be at the company today.
    3. Training was completely OTJ, and there was never any budget for eternal classroom (or even online) SAP training.
    4. If you don't drink the Kool-aid, you're immediately an outcast. This happened to me around the end of my first year working there.
    5. ITD has / had some amazingly talented Functional and Technical employees, but unfortunately the middle-management were successful in driving most away claiming that "they just didn't fit in with the culture"
    6.

    Advice to ManagementAdvice

    Unfortunately I cannot give any advice to management since, if they have not already read these reviews and really soaked them in, there really is no hope.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Grumpy old company with no desire or interest to be a global technology leader or focus on ground-breaking research.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Mount Vernon, WA
    Current Employee - Engineer in Mount Vernon, WA

    I have been working at PACCAR full-time (more than 3 years)

    Pros

    The location in the Pacific North-West is definetly an added advantage. My immediate supervisor is very supportive and I like working in his group.

    Cons

    Oh boy, I'd take several days to write all the cons, however below are a couple of them that I've personally experienced:
    1. At the tech-center in Mt Vernon, when "the chairman" comes for a visit, everyone right from the general manager to an intern is supposed to be clean shaven and wear formals. A week before his scheduled visit, everyone at the tech-center is busy moving plant pots, pictures hanging on the wall are changed, remodeling the cafeteria, painting the parking lot stripes and so on and so forth. They spend literally thousands and thousands of dollars for half a day of chairman's visit, but they cannot invest small amount of money on buying a decent coffee machine or setting up a gym or a basket-ball court.
    2. Visible tattoos, ear piercings, facial hair is a big no-no. All the guys at the tech-center who decide not to shave their goatee/beard are shoved and locked in a room on the day our chairman comes for a visit. You gotta be kidding me..!! Employees are treated as dirt that can be shoved underneath a carpet.
    3. Vacation policy, employee benefits suck big time. Employee salaries are way too less as compared to our competitors or the general industrial rates.
    4. Tech-center is advertised to potential customers as a greatest center of innovation and excellence; in-fact tech-center is just there for trouble-shooting of issues in the field rather than and research or innovation related activities. Non existent product development work at the so called "tech-center".
    5. The company runs "lean". Everyone from a manager/supervisor to engineer is supposed to get their hands dirty as the company wants to restrict the number of technicians hired. I don't get it..!!
    6. You've to literally beg for the smallest of things to make them happen. Even the supervisors know that its important, but their hands are tied as no one is allowed to spend money allocated for employee development per year.
    7. NO STOCK OPTIONS..!! The company might advertise itself as a having good stock prices, but the employees get nothing. All you get as a new hire package is relocation benefits and a one time pay of amount close to your monthly salary.
    8. Company doesn't contribute for socio-economic development in the region. Most other companies have grants or projects setup.

    Advice to ManagementAdvice

    A couple of things:
    1. Please hire more technical people having advanced degrees and a solid work experience; hiring fresh college graduates so that they can work for lower salaries isn't going to work in the long run. Most of the people who are newly hired leave the company for greener pastures in less than 5 years. Employee retention is one of the biggest threat to the company. Employees who continue to stay are those who are primarily born and brought up in the Seattle area, they don't stick around because they like the company or anything of that sort.
    2 Management has no clue on how to handle employee needs or how to keep the workforce happy. Please be receptive of your employees needs. Appreciating the work done by engineers and doing small things for them to show that you care for their contribution goes a long way.
    3. Please focus on research and development type of work, modernizing the infrastructure, hiring new people and building more facilities to make existing products better or innovate new products for the future. Reaping the benefits of the 1970's products isn't going to help the company in the long run.
    4. Start investing in your employee rather than wasting thousands of dollars on a half-day visit by "the chairman"

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    High turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Seattle, WA
    Current Employee - Financial Analyst in Seattle, WA

    I have been working at PACCAR full-time

    Pros

    Opportunities due to high turnover.

    Cons

    Relatively lower paid then the market. Not flexible and old school.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    A Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Bellevue, WA
    Current Employee - Manager in Bellevue, WA

    I have been working at PACCAR full-time (more than 10 years)

    Pros

    Trucks are top quality. Benefits such as pension and 401k are excellent over the long run. There are many opportunities for advancement if you work hard, are a white male and your personality is a fit for the PACCAR culture.

    Cons

    Relationships are more important than competence, results or creativity. Benefits for regular employees are being eroded over time. Management is arrogant and deluded about what it's really like to work here. Smart employees have options and they are bailing on the company -- leaving behind a team of inexperienced managers who are leading inexperienced employees who generally lack creativity. Salaries are no longer competitive. The management team is almost entirely white, male, conservative and clean-shaven -- all others will feel uncomfortable and will have to walk on water to get promoted.

    Advice to ManagementAdvice

    You have to have quality employees and adequate resources to continue to produce quality products and services. You have to have a fun atmosphere that is open to new ideas if you want to foster creativity. Invest in your people, give them some latitude, and treat them in a way that allows them to maintain their dignity and they will be much happier. Good employees will continue to bail if you don't change the culture of the company.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Managers are horrible. OCD micromanaging is the theme at Paccar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at PACCAR full-time (more than 5 years)

    Pros

    There is really nothing good to say about Paccar. If you make the mistake of going to work for them. Start looking for another job

    Cons

    Employee turnover is ridiculous pay is horrible way to old school. Pay sucks. Little or no raises ever. All the good employees get hired away by good companies

    Advice to ManagementAdvice

    Get with the 21st century this isn't grade school

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Very solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Bellevue, WA
    Current Employee - Corporate in Bellevue, WA

    I have been working at PACCAR full-time (less than an year)

    Pros

    Never get bored. There is much to learn and plenty of places to grow. People are promoted within the company with regularity. Education is a prized asset, and they promote it by subsidizing your tuition. Lean Six Sigma Green & Black Belt training is also heartily encouraged. On a personal note, the people I've interacted with have been extremely competent, very likeable, have high standards for performance, and are open to sharing what they know or have learned while working there. Other perks, on-site gym, gym membership discounts, cell phone discounts, MS Office deep discounts, ski package discounts. To other local employers, PACCAR has brand recognition that stands for quality.

    Cons

    The cultural environment is not for everyone. Suit and tie for the fellows. Being clean-shaven also appears to be a requirement. Tailored dress clothes for women. No sandals. At times, the dress code seems oppressive on those mornings when you wake and say to yourself, 'I really just wanna be in jeans today."

    Advice to ManagementAdvice

    The company is sometimes too Lean. Although it is business savvy to not pay 2 people to handle the responsibilities that one person can do exclusively, there is precious little time to cross-train each other in the event a colleague takes a vacation or leaves the company altogether. In those moments, there is high potential for important things falling through the cracks.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Good professional organization with room for advancement if you work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at PACCAR full-time (more than an year)

    Pros

    I've gotten great experience and sharpened my skillset. New challenges regularly give opportunity for professional development.

    Cons

    Lack of competitive benefits - sick/vacation time, flexible schedule. No 401k match for 1st year, and doesn't pay out until after Jan 1.

    Advice to ManagementAdvice

    Listen to new and different ideas. Allow all levels of employees a say at the table and consider longer-term solutions rather than cutting cost to the bone for short-term gain.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Ultra Conservative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PACCAR full-time (more than 10 years)

    Pros

    Stable company with good benefits

    Cons

    Dept. Managers operate in fear, so they rarely feel confident to make decisions without seeking approval from Sr Mgmt. Projects often have unrealistic deadlines, and go over budget because they weren't given the time to do proper planning.
    Very slow to upgrade Enterprise software and keep up with Internet technologies.
    Strict dress code at certain Divisions.

    Advice to ManagementAdvice

    Give Department Managers and their teams more responsibility to make decisions based on their area of expertise rather than have Corporate Executives call all the shots.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Too old fasioned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Design Engineer
    Current Employee - Mechanical Design Engineer

    I have been working at PACCAR full-time (more than 3 years)

    Pros

    Great people, who love what they do.
    Opportunities to move around and try different things.
    Good benefits, including a pension plan and 401k!

    Cons

    Not much room for promotion of engineers, unless you want to be a manager.
    They (the CEO) are up-tight and old fashioned. I didn't mind being one of the few engineering firms in the Seattle area that had to wear slacks and a button up to work, but when they made it mandatory to be clean shaven, that was a little much for me. Your workplace choosing your work dress code is one thing, but telling you how you are going to look on the weekends is taking it back at least 50 years.

    Advice to ManagementAdvice

    You don't need to be yes men to the chairman. He has you as advisers for a reason. Maybe you are afraid that if you tell the chairman that forcing your employees to shave is a dumb idea, he will fire you. You might be right.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR

    Pros

    Pension and people are two of the great things. There are some opportunities for advancement, however very limited.

    Cons

    Lack of resource planning for work. If you work on projects that are not aligned to your managers goals then there is a conflict at review time. There are a few managers that I saw through the years that had experience and enjoyed deploying employees, however most of those folks are gone and have been replaced with newer managers. Unfortunately, the managers (no fault of their own) have not been taught how to develop people and struggle to understand their employees. Vacation is non-negotiable (start at 2 weeks). The atmosphere can be very depressing as there is little excitement to work there.

    Advice to ManagementAdvice

    When the CEO (Mark C. Pigott) comes to visit your area, you are required to have "business attire" and they say that Mr. Pigott doesn't like the smell of popcorn, so don't make any while he is there. No food or drink should be on your desk. The company also makes sure to clean the parking lot, vacuum and clean the bathrooms as well as doing extra cleanup around the building. When he is close to the building an email announces that he has entered the property....just remember the company is about honoring the leader and pleasing him.

    Doesn't Recommend

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