PACCAR

  www.paccar.com
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PACCAR Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

2.4 219 reviews

23% Approve of the CEO

PACCAR Chairman and CEO Mark C. Pigott

Mark C. Pigott

(145 ratings)

25% of employees recommend this company to a friend

Review Highlights

Pros
  • Also not a horrible place to maintain work/life balance (in 14 reviews)

  • Paccar is a very financially stable company, and has made a profit every year for decades on end (in 17 reviews)


Cons
  • The dress code is tremendously strict (in 20 reviews)

  • And yes, the weird facial hair scandal even gave me the creeps & I'm female (in 17 reviews)

More Highlights
219 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    MAD MEN - (without any of the good stuff!)

    Engineer (Current Employee) Renton, WA

    ProsThe Bathrooms do get cleaned weekly - but that's about it.

    Cons1. Managers are not held to any ethical standards or protocol. The company does host seminars, classes and courses on how to behave as a PACCAR employee - these are complete lip service, managers are not held to account for their behavior, and are rewarded for results only, if this means degrading, embarrassing and stepping over others to get there - they will, and do. Managers have no accountability in how they get results - period.
    2. IT management has given direction to employees and Project Managers to specifically lie and omit information on projects, for their own personal gain and promotion. On several occasions budget information and project updates were falsified to portray work as being on budget and on time, when they were not. Its all about saving face, and not showing any bad news of any kind. If you do show these types of things, individuals were reassigned, or punished in their reviews as being uncooperative.
    3. Lack of collaboration, IT Managers simply do not like one another. Quite often, their personal distain for one another, gets in the way of professional progress. Public bickering, fighting and trash talking, is commonplace and has completely demoralized the IT staff.
    4. Employees are threatened with physical violence for not delivering work on time. These instances have been ignored by HR and other management staff on multiple occasions because they simply don't want to deal with it. This has made for an incredibly unhealthy work environment in multiple work groups in IT.
    5. Apathy is a perfect descriptor for many who carry the title of Director and above. There is little or no concern for the employees, but complete focus on Level 41 and above completing their "IC Goals" at the expense of others goals and objectives.
    6. This is not a technology company - despite multiple claims that the company is a technology company that builds trucks - it a complete falsehood. This company is utilizing technologies that were antiquated in the 1980's. Most of the IT staff here is dedicated to crisis management and no commitment to forward looking technology.
    7. Layoffs are commonplace, even if you are a salaried employee - as an IT worker, you may be asked to go home, and take non-paid days off, so that the company can at least on paper, show that they are profitable. Don't think, just because you are a salaried - even at a high level salary - that you are exempt from this - you are not.
    8. The work force here is on average 48-50 years old, and no investment is being made in securing younger workers. Salaries at PACCAR are well below industry midpoints, and those they have brought in during the past year, were those who could not find a job anywhere else. The quality and caliber of anyone coming here to work is marginal at best.
    9. While it may seem trivial - nobody smiles. Nobody ever laughs, smiles or seems to be having fun here. Its more like working at a Salt Mine than an office environment. There is not a single example I can site, where someone is excited to come to work, and do great things, most employees are simply stuck here because they want their pension, and have no idea how to get out from under their situation. Its just sad.
    10. Managers have no tools to help their employees feel valuable. While the company advertises that they will help employees with tuition, training and other methods to further their careers - it takes an act of God to actually get these from the company. Training is impossible to get approved even if there are budget dollars set aside, managers do not use it and end up getting some of this money back in the form of a bonus for not spending it on employees - so the are really incented to keep the money and give it back, versus using it on their employees education.
    11. Project Managers are really administrative assistants. The PMO and Project Managers have no influence in any fashion across the company. IT in particular is bad, where templates have been created and check boxes available for every conceivable task on any project. There is little or no flexibility in how projects are managed - everything is completed from a list developed from PM Methodologies from 1975 and our simply outdated and no longer relevant.
    12. More time is spent scrutinizing punctuation, than on content for just about every possible deliverable. Presentations could be magnificent, with incredible thought given - however, if a single word is capitalized and should not be - the entire presentation will be considered a failure and you will be in your managers office explaining why you misspelled the word.
    13. Turnover is in excess of 60% in most areas - however, they will claim its positive attrition so they don't have to admit there is a retention problem - its unreal to hear how they manipulate the metrics to not make it sound as if this is not a desirable place to work - but denial is a key component to not fixing the problem.
    14. There is no room to base decisions on instinct here - if you don't use Six Sigma to make your decision - its the wrong decision. Never has a company collected more people who cannot think on their own, as here. If you like to shoot from the hip, or want to make a decision based on 30 years of experience, don't try it here. You must use charts, graphs, and math to make any decision whatsoever - or you are wrong - and will be called out on it. The entire place could be run with 8th graders and charts - as they don't leverage the employees experience for anything here - which makes for a very boring experience - especially if you actually know anything.
    15. There is a long list of Chairman'isms which over time have been listed here on Glassdoor such as:
     - Individuals with facial hair being sent home and/or terminated for not shaving (despite the fact this is not a company policy.
     - Even if you accept the fact that the company is conservative and has a dress code - your clothing and the cost of your clothing, is measured by all those around you. If your tie or shoes are not expensive enough - you will be told that they are substandard, and do not meet the fashion standards despite the fact, none of the standards are written down. Its completely subjective and you are at the mercy of people who feel 1980's pinstriped suits, are still in vogue.
     - Individuals have been terminated for smoking because - only lazy people smoke and we don't need lazy people working here.
     - Employees are told that they cannot eat in their offices or cubes, because the Chairman finds the smell of food offensive, so you must eat outside, or go out versus trying to bring your lunch or risk being called out in public as offending others.
     -

    Advice to Senior ManagementIt does not matter - you wont listen anyways because as I have heard 1000 times in the past 2 years.... "Its how we have always done it" - (How's that working for ya with retention rates at 50% turnover)

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    50 shades of gray, and by that I mean the dress code.

    Senior Systems Analyst (Current Employee) Renton, WA

    ProsAdequate benefits.
    Pension plan.
    Financially stable.
    Employer retirement contribution (SIP rather than 401K match).
    Stock purchase plan.
    Holidays observed, OK vacation accruals and a birthday holiday.

    ConsOld fashioned, staunch, stuffy.
    Dilbert like layer of ineffective middle managers
    Drab and generally depressing attitudes of other longer term employees
    Outdated technology and hardware
    Some rock stars come in but often quickly get burnt out and choose to move on
    Large amount of outsourcing to India and cutting of developers in the states

    Advice to Senior ManagementEmpower your employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Micro Managed

    Anonymous Employee (Current Employee)

    ProsSolid Product. Many good people working at the manufacturing facility...with the exception of the plant manager and a couple of the cronies.

    ConsFormer CEO was a lunatic. Bred a vindictive style throughout the corporation down to the plant level. Very much a good old boy corporation. Generally, they do not seek the advise of the workforce, and on the rare occasion that they do it is ignored.

    Advice to Senior ManagementTry to reverse years of inbreeding....

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Management style leaves little to be desired.

    Anonymous Employee (Current Employee)

    ProsBenefits, job stability, free parking in Renton

    ConsGood old boys club mentality that sends mixed messages and overworks good workers to allow weak ones to float by.

    Advice to Senior ManagementGet a management training program established to provide consistent, on-going training for managers. You have too many who are ineffective and affecting employee esteem and morale.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    okay

    Senior Six Sigma Black Belt (Former Employee) Renton, WA

    ProsStable company with positive earning

    ConsDated methods and interactions with employees

    Advice to Senior Managementupgrade to new technology

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    WOW - my beard got me escorted to my manager's office. I shaved, first time I've cried in 10 years.

    Design Engineer (Current Employee) Kirkland, WA

    ProsThey have a 5% 401K program (paid at the end of the year)
    They make a profit every quarter

    ConsUnpublished grooming code - actually a quibble that the CEO has against facial hair and his fearful minions falling over themselves to enforce the CEO's draconian anti-facial hair policy.
    Multiple people I've known for years got sent home to shave. Some resorted to getting medical or religious exemptions so they could return to work. Although these exemptions were accepted they are currently being reviewed by the PACCAR legal department, leaving great engineers in fear of termination.
    The company above all else values utter compliance with any request by the CEO, no matter how ill-conceived.
    For example:
    The KW division cafe got a remodel after the CEO got mustard on his tie getting salad.
    In 2010 the CEO banned employees from using the KW division cafe when senior management meetings were held there.
    The KW Renton plant cafe is closed except for very certain times because the CEO didn't like workers buying food except during scheduled breaks.
    ITD personnel have been told to keep formal dress cloths at their desks and to change into them when the front desk reports the CEO is visiting.
    The CEO could see PACCAR Corporate employees walking to a Starbucks, and banned them from going their outside of their lunch break.
    The CEO bans anyone from parking in the front row of parking lots.

    Advice to Senior ManagementPlease stand against tyrannical behavior, it seems to be getting worse every year. Eventually the company will be a shell of its former self.
    I've seen too many great employees give up and leave for greener pastures.
    The company needs to worry more about how and why the competition is kicking our butt and less on how the people designing your product is dressing and/or shaving.
    Soon you'll be inspecting women to make sure their leg hairs aren't too long.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Baby-Boomer Safe Haven

    Anonymous Employee (Former Employee)

    ProsSlow paced work, low performance expectation, work hours never exceeds 40, if you just show up you're guaranteed a job. Most people are over-paid for what they do or what skills they have. It would be a nice place to ride out the last 5 years of your career if you can tolerate the 1970s culture.

    ConsThe company uniform is the same dress as Walmart employees. Pay increases used to be every 18 months but have been extended to every 24 months. Pay increases are biased towards seniority rather than performance. Senior employees believe they are entitled to everything because of their 15 to 40 years with the company. There are no consequences for senior employees who take negative action towards the company. There is more effort put into maintaining tradition than to making improvements. They like 6 Sigma but the projects they do contain no real improvements (used for recognition only).
      Absolutely no leadership on any level. Managers "preside" over their area of responsibility. They like to move people around so you may end up working for a manager who has no experience in your field/discipline. This company tends to favor employees from purchasing & accounting and those from the corporate office when it comes to promotions.
      Lots of issues around ethics. The mandate by plant management is for employees to falsify plant data so efficiency metrics submitted to corporate meet their goal. Our GM likes to hire his friends/neighbors that due substandard work for the facilities. He also likes to do direct hires of friends/neighbors into positions.
      The "Chairman" really is crazy(reference other postings on employee facial hair). If you approve of the CEO that only means that you have never met or dealt with him. You will never find anyone as arrogant. Lots of "smoke & mirrors" on what the CEO specifically tells the plants to do and what they actually do.

    Advice to Senior ManagementTake the passion you have against facial hair and direct it towards improving operational excellence, growing your business and improving employee engagement.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Unbelievably conservative, top-down management, employees live in fear

    Senior Engineer (Current Employee)

    ProsPaccar is a very financially stable company, and has made a profit every year for decades on end.

    ConsExtremely top-down management, a CEO who all employees literally live in fear of (including top management under him), mediocre pay, horrendously old-school policies and culture. For example, this week at Kenworth (where I work, a division of Paccar), a no-facial-hair policy was suddenly enacted- employees with facial hair were told on Wednesday upon arrival at work that they had until 9 am to go home and shave, or not come back (take vacation or leave without pay). Despite people at every level of Kenworth management and HR stating that they knew this would cost them valuable employees and employee morale, they all felt their hands were tied since the decision had come from Mark Piggot due to his personal dislike of facial hair. Many employees were affected by this, including two who were within 2 weeks of retirement after 40+ years with the company. Paccar values money over all else, and finds myriad ways to demonstrate how completely valueless individual employees are to them. You're just a number, and you can be replaced. As long as they make a profit, that's all that matters- and that comes often at the expense of project budgets, raises, perks, training, etc.

    Advice to Senior ManagementStand up to Mark Piggot and call him out on his culture of fear and intimidation.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Difficult Time

    Design Engineer (Current Employee) Bellevue, WA

    ProsThe company has a handful of great section manager that care about the product and will defend employees from management's incentive compensation goals. But those efforts can only go so far when managers jobs are at risk.

    ConsToday was an extremely difficult time for employees. Division employees with facial hair were asked to speak with section managers in one on one conversations. The managers asked them to leave the facilities within 10 minutes in order to shave the beard and any facial hair. If they want to return with a job they must shave.

    Some employees spoke with the Human Resources manager stating there are no written policies regarding dress code or facial hair. The HR Manager told employees, they need to leave the campus to shave. They cannot return until they remove facial hair.

    At least 15 to 20 engineers were removed from our area. This was a very shocking sequence of events this morning. Individuals on all levels were asking the question why?

    Dress codes at companies are understandable, but a policy without a written statement is shocking when it is enforced in the middle of the day.

    Advice to Senior ManagementListen to the employees morale

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company but very underpaid.

    Auditor (Current Employee) Bellevue, WA

    ProsLearn a lot. Strong Company with great financials.

    ConsOld school mentality. Very underpaid.

    Advice to Senior ManagementPay your employees and even if they hate the old school mentality, they will suck it up because of the pay ;)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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