PACCAR Reviews

Updated September 11, 2014
Updated September 11, 2014
229 Reviews
2.2
229 Reviews
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PACCAR CEO Ronald E. Armstrong
Ronald E. Armstrong
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Review Highlights

Pros
  • Also not a horrible place to maintain work/life balance (in 14 reviews)

  • Paccar is a very financially stable company, and has made a profit every year for decades on end (in 17 reviews)


Cons
  • The dress code is tremendously strict (in 20 reviews)

  • And yes, the weird facial hair scandal even gave me the creeps & I'm female (in 17 reviews)

More Highlights

Employee Reviews

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  1.  

    Solid experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR

    Pros

    Smart employees
    Hires from within
    Easy to move up in the company

    Cons

    A very corporate atmosphere
    Can be very difficult working environment

    Neutral Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    PACCAR = unappreciated, undervalued and under paid employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Renton, WA
    Former Employee - Software Engineer in Renton, WA

    I worked at PACCAR full-time for more than 10 years

    Pros

    Work life balance is good and if you stay long enough you will get a pension.

    Cons

    Management are robotic and clueless, the culture is straight out of the 1950's, pay is far below national average, no upward mobility unless you want to be in management, no cost of living increase and 2.5% average pay increase every two years. I could keep going but I think my point is clear.

    Advice to ManagementAdvice

    Show some backbone and promote motivated high performing employees. Read the exit interviews (and take action) of employees who have moved on to better opportunities.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 6 people found this helpful  

    Difficult at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR full-time

    Pros

    Good financials; some smart people

    Cons

    All about the bottom line
    Very micromanaged
    Very stuffy environment
    How you look is more important than how smart or dedicated you are
    Everyone is afraid of losing their job
    No one will tell "The Chairman" the truth
    Do more with less attitude
    Very stressful environment
    All the good people leave
    All about the image not dealing with real issues

    Advice to ManagementAdvice

    Pay attention! Hire people who will tell the truth; spend energy on things that really matter not on things of no value ie. what color suit people wear, what people look like, etc. Instead of spending time bullying current employees to write positive reviews on here what about dealing with the truth on this page.

    Doesn't Recommend
    Disapproves of CEO
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  5. 5 people found this helpful  

    This place has great individuals who try to make up for a management culture that is 100 years old.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR

    Pros

    PACCAR offers employment stability and the chance to work with beautiful product and some very dedicated individuals. Those individuals often put in superhuman effort to get a good product to the customer.
    The retirement benefits are great.
    PACCAR is consistently profitable.

    Cons

    When you are consistently profitable, a 4th generation ex CEO, but still Chairman of the Board could start to believe he can't do anything wrong. You might implement a no facial hair policy. It sounds unreal, but forty people were pulled into executive offices and told they had to go home to shave the beards, mustaches, and goatees. People who had beards for 30 years had to lose them or fear for their job. Very few execs had the power/guts to not implement the policy.
    This culture of fear can also be seen in technical product shortcomings being swept under the rug. As an executive, why bring something unpleasant up when you could lose your bonus or job? By the time the shortcoming hits sales, you can have a few more years of employment and bonuses.
    What better way to create fear in your executive ranks than to publically dress down a demoted executive in front of employees during a division wide meeting for non performance?
    Accounts are king/queen here for better and for worse. Quarterly profit is all important. Short term savings are often achieved at a long term cost.

    Advice to ManagementAdvice

    It's good the 4th generation is no longer a CEO. But if the chairman of the board is worried about facial hair, he could lose focus on something technically big, it's effect on total cost of ownership, and eventually the effect it could have on market share.

  6. 5 people found this helpful  

    Getting Worse by the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PACCAR full-time for more than 10 years

    Pros

    You don't have to pay to park at most of the facilities. Stable stock returns. Decent benefits and pension. Co-workers are fun

    Cons

    Ultra conservative. Poor leadership. Live in fear. Dress code from the 60s. Limited flexibility and good ole boy network. Females are definitely at the bottom.

    Negative Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    Unethical Company Policy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  Kirkland, WA
    Current Employee - Engineer in Kirkland, WA

    I have been working at PACCAR full-time for more than 8 years

    Pros

    The company has a strong reputation for doing whatever it takes to create a profit at the end of the quarter.

    Cons

    PACCAR continues to push the ethical boundaries of corporate culture.

    On 02/19/2014 at 9:00am employees were sent home with strict orders that facial hair was not allowed at PACCAR. There were no written statements but individuals were contacted face to face with the request to leave the premises abruptly. Human Resources announced that employees were mandated to take leave without pay or use vacation time until they came back with facial hair removed. To this day PACCAR does not have a written policy, and is not willing to provide a dress code under any circumstances but they continue to threaten to fire employees if they do not shave facial hair.

    This is an example of the unethical company culture that is handed down daily at PACCAR. Upper management is not afraid to threaten individuals by taking away their jobs unless they comply with all orders from the CEO. It is unethical to create a policy overnight and threaten to fire employees who show up to work unaware of what is not allowed.

    PACCAR motivates their employees primarily on fear. The incident that occurred on 02/19/2014 is only one of many examples of fear based management. Previous posts are completely accurate with similar events.

    I hope outside individuals think twice before joining PACCAR. This is not a company for individuals who cannot take condescending criticism.

    Advice to ManagementAdvice

    Treat us like humans, we can only take so much degrading treatment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    A very specific 'fit' is needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR full-time for more than 5 years

    Pros

    Great company stability - you know it's going to be around forever. No fear of the company going out of business.

    Cons

    That stability comes at a cost. 'You' do not matter - only the company does. And what the Chairman thinks today.

    Advice to ManagementAdvice

    Start caring about the people. Turnover comes at a cost to the bottom line that seems to be overlooked.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Treats you as a kid in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Engineer  in  Kirkland, WA
    Former Employee - Design Engineer in Kirkland, WA

    I worked at PACCAR full-time for more than a year

    Pros

    Good location? Thats about it.

    Cons

    Salary is not competitive at all considering Seattle is one of the top 10 expensive cities in US,
    No employee development -they do have a form to fill out for employee development needs but no follow up, no consideration at all, no external training,
    Very poor top to bottom communication- you will be working on a project but management had already decided to drop the project and u had no clue for weeks or even months!,
    The first thing management does is lie to their employees about the state of bussiness when things are slow,
    The second step they take is move your attention to the future and show brighter prospects in the coming years and assure employees that they will not cut down on the work force AND the next week you come to learn that 10% of manufacturing workforce was cut down along with a handful of engineers in the design dept.
    All in all a very poor management style all the way to the top.

    Advice to ManagementAdvice

    Grow a pair and stand by what you say.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    MAD MEN - (without any of the good stuff!)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  Renton, WA
    Current Employee - Engineer in Renton, WA

    I have been working at PACCAR full-time for more than 5 years

    Pros

    The Bathrooms do get cleaned weekly - but that's about it.

    Cons

    1. Managers are not held to any ethical standards or protocol. The company does host seminars, classes and courses on how to behave as a PACCAR employee - these are complete lip service, managers are not held to account for their behavior, and are rewarded for results only, if this means degrading, embarrassing and stepping over others to get there - they will, and do. Managers have no accountability in how they get results - period.
    2. IT management has given direction to employees and Project Managers to specifically lie and omit information on projects, for their own personal gain and promotion. On several occasions budget information and project updates were falsified to portray work as being on budget and on time, when they were not. Its all about saving face, and not showing any bad news of any kind. If you do show these types of things, individuals were reassigned, or punished in their reviews as being uncooperative.
    3. Lack of collaboration, IT Managers simply do not like one another. Quite often, their personal distain for one another, gets in the way of professional progress. Public bickering, fighting and trash talking, is commonplace and has completely demoralized the IT staff.
    4. Employees are threatened with physical violence for not delivering work on time. These instances have been ignored by HR and other management staff on multiple occasions because they simply don't want to deal with it. This has made for an incredibly unhealthy work environment in multiple work groups in IT.
    5. Apathy is a perfect descriptor for many who carry the title of Director and above. There is little or no concern for the employees, but complete focus on Level 41 and above completing their "IC Goals" at the expense of others goals and objectives.
    6. This is not a technology company - despite multiple claims that the company is a technology company that builds trucks - it a complete falsehood. This company is utilizing technologies that were antiquated in the 1980's. Most of the IT staff here is dedicated to crisis management and no commitment to forward looking technology.
    7. Layoffs are commonplace, even if you are a salaried employee - as an IT worker, you may be asked to go home, and take non-paid days off, so that the company can at least on paper, show that they are profitable. Don't think, just because you are a salaried - even at a high level salary - that you are exempt from this - you are not.
    8. The work force here is on average 48-50 years old, and no investment is being made in securing younger workers. Salaries at PACCAR are well below industry midpoints, and those they have brought in during the past year, were those who could not find a job anywhere else. The quality and caliber of anyone coming here to work is marginal at best.
    9. While it may seem trivial - nobody smiles. Nobody ever laughs, smiles or seems to be having fun here. Its more like working at a Salt Mine than an office environment. There is not a single example I can site, where someone is excited to come to work, and do great things, most employees are simply stuck here because they want their pension, and have no idea how to get out from under their situation. Its just sad.
    10. Managers have no tools to help their employees feel valuable. While the company advertises that they will help employees with tuition, training and other methods to further their careers - it takes an act of God to actually get these from the company. Training is impossible to get approved even if there are budget dollars set aside, managers do not use it and end up getting some of this money back in the form of a bonus for not spending it on employees - so the are really incented to keep the money and give it back, versus using it on their employees education.
    11. Project Managers are really administrative assistants. The PMO and Project Managers have no influence in any fashion across the company. IT in particular is bad, where templates have been created and check boxes available for every conceivable task on any project. There is little or no flexibility in how projects are managed - everything is completed from a list developed from PM Methodologies from 1975 and our simply outdated and no longer relevant.
    12. More time is spent scrutinizing punctuation, than on content for just about every possible deliverable. Presentations could be magnificent, with incredible thought given - however, if a single word is capitalized and should not be - the entire presentation will be considered a failure and you will be in your managers office explaining why you misspelled the word.
    13. Turnover is in excess of 60% in most areas - however, they will claim its positive attrition so they don't have to admit there is a retention problem - its unreal to hear how they manipulate the metrics to not make it sound as if this is not a desirable place to work - but denial is a key component to not fixing the problem.
    14. There is no room to base decisions on instinct here - if you don't use Six Sigma to make your decision - its the wrong decision. Never has a company collected more people who cannot think on their own, as here. If you like to shoot from the hip, or want to make a decision based on 30 years of experience, don't try it here. You must use charts, graphs, and math to make any decision whatsoever - or you are wrong - and will be called out on it. The entire place could be run with 8th graders and charts - as they don't leverage the employees experience for anything here - which makes for a very boring experience - especially if you actually know anything.
    15. There is a long list of Chairman'isms which over time have been listed here on Glassdoor such as:
     - Individuals with facial hair being sent home and/or terminated for not shaving (despite the fact this is not a company policy.
     - Even if you accept the fact that the company is conservative and has a dress code - your clothing and the cost of your clothing, is measured by all those around you. If your tie or shoes are not expensive enough - you will be told that they are substandard, and do not meet the fashion standards despite the fact, none of the standards are written down. Its completely subjective and you are at the mercy of people who feel 1980's pinstriped suits, are still in vogue.
     - Individuals have been terminated for smoking because - only lazy people smoke and we don't need lazy people working here.
     - Employees are told that they cannot eat in their offices or cubes, because the Chairman finds the smell of food offensive, so you must eat outside, or go out versus trying to bring your lunch or risk being called out in public as offending others.
     -

    Advice to ManagementAdvice

    It does not matter - you wont listen anyways because as I have heard 1000 times in the past 2 years.... "Its how we have always done it" - (How's that working for ya with retention rates at 50% turnover)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Six Sigma Black Belt  in  Renton, WA
    Former Employee - Senior Six Sigma Black Belt in Renton, WA

    I worked at PACCAR full-time for less than a year

    Pros

    Stable company with positive earning

    Cons

    Dated methods and interactions with employees

    Advice to ManagementAdvice

    upgrade to new technology

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