PACCAR Reviews

Updated October 18, 2014
Updated October 18, 2014
235 Reviews
2.2
235 Reviews
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PACCAR CEO Ronald E. Armstrong
Ronald E. Armstrong
5 Ratings

Review Highlights

Pros
  • Also not a horrible place to maintain work/life balance (in 15 reviews)

  • Stable company, 401K match, luckily my supervisor is accommodating with flex time as needed (in 20 reviews)


Cons
  • The full-time employees seemed to lack work-life balance in certain department (in 11 reviews)

  • The dress code is tremendously strict (in 21 reviews)

More Highlights

Employee Reviews

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  1. 5 people found this helpful  

    Getting Worse by the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PACCAR full-time (more than 10 years)

    Pros

    You don't have to pay to park at most of the facilities. Stable stock returns. Decent benefits and pension. Co-workers are fun

    Cons

    Ultra conservative. Poor leadership. Live in fear. Dress code from the 60s. Limited flexibility and good ole boy network. Females are definitely at the bottom.

    Negative Outlook
    No opinion of CEO
  2. 7 people found this helpful  

    Unethical Company Policy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Kirkland, WA
    Current Employee - Engineer in Kirkland, WA

    I have been working at PACCAR full-time (more than 8 years)

    Pros

    The company has a strong reputation for doing whatever it takes to create a profit at the end of the quarter.

    Cons

    PACCAR continues to push the ethical boundaries of corporate culture.

    On 02/19/2014 at 9:00am employees were sent home with strict orders that facial hair was not allowed at PACCAR. There were no written statements but individuals were contacted face to face with the request to leave the premises abruptly. Human Resources announced that employees were mandated to take leave without pay or use vacation time until they came back with facial hair removed. To this day PACCAR does not have a written policy, and is not willing to provide a dress code under any circumstances but they continue to threaten to fire employees if they do not shave facial hair.

    This is an example of the unethical company culture that is handed down daily at PACCAR. Upper management is not afraid to threaten individuals by taking away their jobs unless they comply with all orders from the CEO. It is unethical to create a policy overnight and threaten to fire employees who show up to work unaware of what is not allowed.

    PACCAR motivates their employees primarily on fear. The incident that occurred on 02/19/2014 is only one of many examples of fear based management. Previous posts are completely accurate with similar events.

    I hope outside individuals think twice before joining PACCAR. This is not a company for individuals who cannot take condescending criticism.

    Advice to ManagementAdvice

    Treat us like humans, we can only take so much degrading treatment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Solid experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR

    Pros

    Smart employees
    Hires from within
    Easy to move up in the company

    Cons

    A very corporate atmosphere
    Can be very difficult working environment

    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    A very specific 'fit' is needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR full-time (more than 5 years)

    Pros

    Great company stability - you know it's going to be around forever. No fear of the company going out of business.

    Cons

    That stability comes at a cost. 'You' do not matter - only the company does. And what the Chairman thinks today.

    Advice to ManagementAdvice

    Start caring about the people. Turnover comes at a cost to the bottom line that seems to be overlooked.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 9 people found this helpful  

    WOW - my beard got me escorted to my manager's office. I shaved, first time I've cried in 10 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer in Kirkland, WA
    Current Employee - Design Engineer in Kirkland, WA

    I have been working at PACCAR full-time (more than 8 years)

    Pros

    They have a 5% 401K program (paid at the end of the year)
    They make a profit every quarter

    Cons

    Unpublished grooming code - actually a quibble that the CEO has against facial hair and his fearful minions falling over themselves to enforce the CEO's draconian anti-facial hair policy.
    Multiple people I've known for years got sent home to shave. Some resorted to getting medical or religious exemptions so they could return to work. Although these exemptions were accepted they are currently being reviewed by the PACCAR legal department, leaving great engineers in fear of termination.
    The company above all else values utter compliance with any request by the CEO, no matter how ill-conceived.
    For example:
    The KW division cafe got a remodel after the CEO got mustard on his tie getting salad.
    In 2010 the CEO banned employees from using the KW division cafe when senior management meetings were held there.
    The KW Renton plant cafe is closed except for very certain times because the CEO didn't like workers buying food except during scheduled breaks.
    ITD personnel have been told to keep formal dress cloths at their desks and to change into them when the front desk reports the CEO is visiting.
    The CEO could see PACCAR Corporate employees walking to a Starbucks, and banned them from going their outside of their lunch break.
    The CEO bans anyone from parking in the front row of parking lots.

    Advice to ManagementAdvice

    Please stand against tyrannical behavior, it seems to be getting worse every year. Eventually the company will be a shell of its former self.
    I've seen too many great employees give up and leave for greener pastures.
    The company needs to worry more about how and why the competition is kicking our butt and less on how the people designing your product is dressing and/or shaving.
    Soon you'll be inspecting women to make sure their leg hairs aren't too long.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 7 people found this helpful  

    Getting worse by the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Renton, WA
    Current Employee - Analyst in Renton, WA

    I have been working at PACCAR full-time (more than 5 years)

    Pros

    7-4work hrs. Unless you're a manager no need to work from home. Predictable and stable.

    Cons

    Employees unite! I can't believe people still consciously work here. Wake up and apply to Boeing. Parts division men had to shave today or face stunted career growth. HR handled it with velvet gloves and coached management well compared to KW division machete technique. Mark Pigott has finally flown over the cuckoos nest and left his last stain as CEO. Guess what managers? You can only beg our dealers and employees to put out more today than yesterday for so long. Pretty soon Slaw is gonna get that Baby Ruth! The final straw is rewarding employees that provide you record profits with demeaning discussions on trivial matters such as facial hair. Let's go tell Einstein to shave that stache and cut that hair because he doesn't fit the Paccar mold. It's GM and VPs job to fight for their workforce now if they want their bonus next February. "There is nothing like the sight of an amputated spirit. There is no prosthetic for that." -Col Frank Slade Ret.

    Advice to ManagementAdvice

    Do what you feel is right, not what the man tells you is right.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 7 people found this helpful  

    MAD MEN - (without any of the good stuff!)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Renton, WA
    Current Employee - Engineer in Renton, WA

    I have been working at PACCAR full-time (more than 5 years)

    Pros

    The Bathrooms do get cleaned weekly - but that's about it.

    Cons

    1. Managers are not held to any ethical standards or protocol. The company does host seminars, classes and courses on how to behave as a PACCAR employee - these are complete lip service, managers are not held to account for their behavior, and are rewarded for results only, if this means degrading, embarrassing and stepping over others to get there - they will, and do. Managers have no accountability in how they get results - period.
    2. IT management has given direction to employees and Project Managers to specifically lie and omit information on projects, for their own personal gain and promotion. On several occasions budget information and project updates were falsified to portray work as being on budget and on time, when they were not. Its all about saving face, and not showing any bad news of any kind. If you do show these types of things, individuals were reassigned, or punished in their reviews as being uncooperative.
    3. Lack of collaboration, IT Managers simply do not like one another. Quite often, their personal distain for one another, gets in the way of professional progress. Public bickering, fighting and trash talking, is commonplace and has completely demoralized the IT staff.
    4. Employees are threatened with physical violence for not delivering work on time. These instances have been ignored by HR and other management staff on multiple occasions because they simply don't want to deal with it. This has made for an incredibly unhealthy work environment in multiple work groups in IT.
    5. Apathy is a perfect descriptor for many who carry the title of Director and above. There is little or no concern for the employees, but complete focus on Level 41 and above completing their "IC Goals" at the expense of others goals and objectives.
    6. This is not a technology company - despite multiple claims that the company is a technology company that builds trucks - it a complete falsehood. This company is utilizing technologies that were antiquated in the 1980's. Most of the IT staff here is dedicated to crisis management and no commitment to forward looking technology.
    7. Layoffs are commonplace, even if you are a salaried employee - as an IT worker, you may be asked to go home, and take non-paid days off, so that the company can at least on paper, show that they are profitable. Don't think, just because you are a salaried - even at a high level salary - that you are exempt from this - you are not.
    8. The work force here is on average 48-50 years old, and no investment is being made in securing younger workers. Salaries at PACCAR are well below industry midpoints, and those they have brought in during the past year, were those who could not find a job anywhere else. The quality and caliber of anyone coming here to work is marginal at best.
    9. While it may seem trivial - nobody smiles. Nobody ever laughs, smiles or seems to be having fun here. Its more like working at a Salt Mine than an office environment. There is not a single example I can site, where someone is excited to come to work, and do great things, most employees are simply stuck here because they want their pension, and have no idea how to get out from under their situation. Its just sad.
    10. Managers have no tools to help their employees feel valuable. While the company advertises that they will help employees with tuition, training and other methods to further their careers - it takes an act of God to actually get these from the company. Training is impossible to get approved even if there are budget dollars set aside, managers do not use it and end up getting some of this money back in the form of a bonus for not spending it on employees - so the are really incented to keep the money and give it back, versus using it on their employees education.
    11. Project Managers are really administrative assistants. The PMO and Project Managers have no influence in any fashion across the company. IT in particular is bad, where templates have been created and check boxes available for every conceivable task on any project. There is little or no flexibility in how projects are managed - everything is completed from a list developed from PM Methodologies from 1975 and our simply outdated and no longer relevant.
    12. More time is spent scrutinizing punctuation, than on content for just about every possible deliverable. Presentations could be magnificent, with incredible thought given - however, if a single word is capitalized and should not be - the entire presentation will be considered a failure and you will be in your managers office explaining why you misspelled the word.
    13. Turnover is in excess of 60% in most areas - however, they will claim its positive attrition so they don't have to admit there is a retention problem - its unreal to hear how they manipulate the metrics to not make it sound as if this is not a desirable place to work - but denial is a key component to not fixing the problem.
    14. There is no room to base decisions on instinct here - if you don't use Six Sigma to make your decision - its the wrong decision. Never has a company collected more people who cannot think on their own, as here. If you like to shoot from the hip, or want to make a decision based on 30 years of experience, don't try it here. You must use charts, graphs, and math to make any decision whatsoever - or you are wrong - and will be called out on it. The entire place could be run with 8th graders and charts - as they don't leverage the employees experience for anything here - which makes for a very boring experience - especially if you actually know anything.
    15. There is a long list of Chairman'isms which over time have been listed here on Glassdoor such as:
     - Individuals with facial hair being sent home and/or terminated for not shaving (despite the fact this is not a company policy.
     - Even if you accept the fact that the company is conservative and has a dress code - your clothing and the cost of your clothing, is measured by all those around you. If your tie or shoes are not expensive enough - you will be told that they are substandard, and do not meet the fashion standards despite the fact, none of the standards are written down. Its completely subjective and you are at the mercy of people who feel 1980's pinstriped suits, are still in vogue.
     - Individuals have been terminated for smoking because - only lazy people smoke and we don't need lazy people working here.
     - Employees are told that they cannot eat in their offices or cubes, because the Chairman finds the smell of food offensive, so you must eat outside, or go out versus trying to bring your lunch or risk being called out in public as offending others.
     -

    Advice to ManagementAdvice

    It does not matter - you wont listen anyways because as I have heard 1000 times in the past 2 years.... "Its how we have always done it" - (How's that working for ya with retention rates at 50% turnover)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Treats you as a kid in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Engineer in Kirkland, WA
    Former Employee - Design Engineer in Kirkland, WA

    I worked at PACCAR full-time (more than an year)

    Pros

    Good location? Thats about it.

    Cons

    Salary is not competitive at all considering Seattle is one of the top 10 expensive cities in US,
    No employee development -they do have a form to fill out for employee development needs but no follow up, no consideration at all, no external training,
    Very poor top to bottom communication- you will be working on a project but management had already decided to drop the project and u had no clue for weeks or even months!,
    The first thing management does is lie to their employees about the state of bussiness when things are slow,
    The second step they take is move your attention to the future and show brighter prospects in the coming years and assure employees that they will not cut down on the work force AND the next week you come to learn that 10% of manufacturing workforce was cut down along with a handful of engineers in the design dept.
    All in all a very poor management style all the way to the top.

    Advice to ManagementAdvice

    Grow a pair and stand by what you say.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Six Sigma Black Belt in Renton, WA
    Former Employee - Senior Six Sigma Black Belt in Renton, WA

    I worked at PACCAR full-time (less than an year)

    Pros

    Stable company with positive earning

    Cons

    Dated methods and interactions with employees

    Advice to ManagementAdvice

    upgrade to new technology

  11. 6 people found this helpful  

    Baby-Boomer Safe Haven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR full-time (more than 5 years)

    Pros

    Slow paced work, low performance expectation, work hours never exceeds 40, if you just show up you're guaranteed a job. Most people are over-paid for what they do or what skills they have. It would be a nice place to ride out the last 5 years of your career if you can tolerate the 1970s culture.

    Cons

    The company uniform is the same dress as Walmart employees. Pay increases used to be every 18 months but have been extended to every 24 months. Pay increases are biased towards seniority rather than performance. Senior employees believe they are entitled to everything because of their 15 to 40 years with the company. There are no consequences for senior employees who take negative action towards the company. There is more effort put into maintaining tradition than to making improvements. They like 6 Sigma but the projects they do contain no real improvements (used for recognition only).
      Absolutely no leadership on any level. Managers "preside" over their area of responsibility. They like to move people around so you may end up working for a manager who has no experience in your field/discipline. This company tends to favor employees from purchasing & accounting and those from the corporate office when it comes to promotions.
      Lots of issues around ethics. The mandate by plant management is for employees to falsify plant data so efficiency metrics submitted to corporate meet their goal. Our GM likes to hire his friends/neighbors that due substandard work for the facilities. He also likes to do direct hires of friends/neighbors into positions.
      The "Chairman" really is crazy(reference other postings on employee facial hair). If you approve of the CEO that only means that you have never met or dealt with him. You will never find anyone as arrogant. Lots of "smoke & mirrors" on what the CEO specifically tells the plants to do and what they actually do.

    Advice to ManagementAdvice

    Take the passion you have against facial hair and direct it towards improving operational excellence, growing your business and improving employee engagement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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