PACCAR Reviews

Updated September 11, 2014
Updated September 11, 2014
229 Reviews
2.2
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PACCAR Chairman and CEO Mark C. Pigott
Mark C. Pigott
148 Ratings

Review Highlights

Pros
  • Also not a horrible place to maintain work/life balance (in 14 reviews)

  • Paccar is a very financially stable company, and has made a profit every year for decades on end (in 17 reviews)


Cons
  • The dress code is tremendously strict (in 20 reviews)

  • And yes, the weird facial hair scandal even gave me the creeps & I'm female (in 17 reviews)

More Highlights

Employee Reviews

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  1. 5 people found this helpful  

    Getting worse by the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Renton, WA
    Current Employee - Analyst in Renton, WA

    I have been working at PACCAR full-time for more than 5 years

    Pros

    7-4work hrs. Unless you're a manager no need to work from home. Predictable and stable.

    Cons

    Employees unite! I can't believe people still consciously work here. Wake up and apply to Boeing. Parts division men had to shave today or face stunted career growth. HR handled it with velvet gloves and coached management well compared to KW division machete technique. Mark Pigott has finally flown over the cuckoos nest and left his last stain as CEO. Guess what managers? You can only beg our dealers and employees to put out more today than yesterday for so long. Pretty soon Slaw is gonna get that Baby Ruth! The final straw is rewarding employees that provide you record profits with demeaning discussions on trivial matters such as facial hair. Let's go tell Einstein to shave that stache and cut that hair because he doesn't fit the Paccar mold. It's GM and VPs job to fight for their workforce now if they want their bonus next February. "There is nothing like the sight of an amputated spirit. There is no prosthetic for that." -Col Frank Slade Ret.

    Advice to ManagementAdvice

    Do what you feel is right, not what the man tells you is right.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 7 people found this helpful  

    WOW - my beard got me escorted to my manager's office. I shaved, first time I've cried in 10 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer  in  Kirkland, WA
    Current Employee - Design Engineer in Kirkland, WA

    I have been working at PACCAR full-time for more than 8 years

    Pros

    They have a 5% 401K program (paid at the end of the year)
    They make a profit every quarter

    Cons

    Unpublished grooming code - actually a quibble that the CEO has against facial hair and his fearful minions falling over themselves to enforce the CEO's draconian anti-facial hair policy.
    Multiple people I've known for years got sent home to shave. Some resorted to getting medical or religious exemptions so they could return to work. Although these exemptions were accepted they are currently being reviewed by the PACCAR legal department, leaving great engineers in fear of termination.
    The company above all else values utter compliance with any request by the CEO, no matter how ill-conceived.
    For example:
    The KW division cafe got a remodel after the CEO got mustard on his tie getting salad.
    In 2010 the CEO banned employees from using the KW division cafe when senior management meetings were held there.
    The KW Renton plant cafe is closed except for very certain times because the CEO didn't like workers buying food except during scheduled breaks.
    ITD personnel have been told to keep formal dress cloths at their desks and to change into them when the front desk reports the CEO is visiting.
    The CEO could see PACCAR Corporate employees walking to a Starbucks, and banned them from going their outside of their lunch break.
    The CEO bans anyone from parking in the front row of parking lots.

    Advice to ManagementAdvice

    Please stand against tyrannical behavior, it seems to be getting worse every year. Eventually the company will be a shell of its former self.
    I've seen too many great employees give up and leave for greener pastures.
    The company needs to worry more about how and why the competition is kicking our butt and less on how the people designing your product is dressing and/or shaving.
    Soon you'll be inspecting women to make sure their leg hairs aren't too long.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Baby-Boomer Safe Haven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PACCAR full-time for more than 5 years

    Pros

    Slow paced work, low performance expectation, work hours never exceeds 40, if you just show up you're guaranteed a job. Most people are over-paid for what they do or what skills they have. It would be a nice place to ride out the last 5 years of your career if you can tolerate the 1970s culture.

    Cons

    The company uniform is the same dress as Walmart employees. Pay increases used to be every 18 months but have been extended to every 24 months. Pay increases are biased towards seniority rather than performance. Senior employees believe they are entitled to everything because of their 15 to 40 years with the company. There are no consequences for senior employees who take negative action towards the company. There is more effort put into maintaining tradition than to making improvements. They like 6 Sigma but the projects they do contain no real improvements (used for recognition only).
      Absolutely no leadership on any level. Managers "preside" over their area of responsibility. They like to move people around so you may end up working for a manager who has no experience in your field/discipline. This company tends to favor employees from purchasing & accounting and those from the corporate office when it comes to promotions.
      Lots of issues around ethics. The mandate by plant management is for employees to falsify plant data so efficiency metrics submitted to corporate meet their goal. Our GM likes to hire his friends/neighbors that due substandard work for the facilities. He also likes to do direct hires of friends/neighbors into positions.
      The "Chairman" really is crazy(reference other postings on employee facial hair). If you approve of the CEO that only means that you have never met or dealt with him. You will never find anyone as arrogant. Lots of "smoke & mirrors" on what the CEO specifically tells the plants to do and what they actually do.

    Advice to ManagementAdvice

    Take the passion you have against facial hair and direct it towards improving operational excellence, growing your business and improving employee engagement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 7 people found this helpful  

    Unbelievably conservative, top-down management, employees live in fear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer

    I have been working at PACCAR full-time for more than 10 years

    Pros

    Paccar is a very financially stable company, and has made a profit every year for decades on end.

    Cons

    Extremely top-down management, a CEO who all employees literally live in fear of (including top management under him), mediocre pay, horrendously old-school policies and culture. For example, this week at Kenworth (where I work, a division of Paccar), a no-facial-hair policy was suddenly enacted- employees with facial hair were told on Wednesday upon arrival at work that they had until 9 am to go home and shave, or not come back (take vacation or leave without pay). Despite people at every level of Kenworth management and HR stating that they knew this would cost them valuable employees and employee morale, they all felt their hands were tied since the decision had come from Mark Piggot due to his personal dislike of facial hair. Many employees were affected by this, including two who were within 2 weeks of retirement after 40+ years with the company. Paccar values money over all else, and finds myriad ways to demonstrate how completely valueless individual employees are to them. You're just a number, and you can be replaced. As long as they make a profit, that's all that matters- and that comes often at the expense of project budgets, raises, perks, training, etc.

    Advice to ManagementAdvice

    Stand up to Mark Piggot and call him out on his culture of fear and intimidation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 7 people found this helpful  

    Difficult Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer  in  Bellevue, WA
    Current Employee - Design Engineer in Bellevue, WA

    I have been working at PACCAR full-time for more than 3 years

    Pros

    The company has a handful of great section manager that care about the product and will defend employees from management's incentive compensation goals. But those efforts can only go so far when managers jobs are at risk.

    Cons

    Today was an extremely difficult time for employees. Division employees with facial hair were asked to speak with section managers in one on one conversations. The managers asked them to leave the facilities within 10 minutes in order to shave the beard and any facial hair. If they want to return with a job they must shave.

    Some employees spoke with the Human Resources manager stating there are no written policies regarding dress code or facial hair. The HR Manager told employees, they need to leave the campus to shave. They cannot return until they remove facial hair.

    At least 15 to 20 engineers were removed from our area. This was a very shocking sequence of events this morning. Individuals on all levels were asking the question why?

    Dress codes at companies are understandable, but a policy without a written statement is shocking when it is enforced in the middle of the day.

    Advice to ManagementAdvice

    Listen to the employees morale

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Absolutely Awful Place for an IT Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Renton, WA
    Former Employee - Software Engineer in Renton, WA

    I worked at PACCAR full-time for more than 3 years

    Pros

    I made some great friends while working there.

    Cons

    Let's start with pay. One thing that is true for all non-director positions is that the compensation is dismal. The only ones making respectable money are senior management. PACCAR does not have a bonus structure for normal employees. Only senior management gets bonuses, which can be as much as 25% of their [already high] salary, and is based on yearly goals that they set. You know bonus time is near when your director has you drop everything and focus on their goals.

    Raises are few and far between. There is a small pay bump every 18 months (or longer) - up to 6% when times are great (rare) and 3% or lower during average times. Getting a decent raise (which HR caps at 10%) is all about how you present yourself to senior management. There is a list of employees "deserving" of a raise that senior management goes through every month. They pick and choose a few people to give raises to, and move the others up or down the list. In order to get a raise, most people change teams or threaten to leave the company.

    Benefits are OK. There is a 5% 401K match, which is paid yearly so that the company can hold onto your money for as long as possible. A pension exists, but unless you're planning on putting in decades of earning low pay with the company, it's hardly a benefit. Vacation starts at 2 weeks and goes up to 3 after 5 years. Medical benefits are average.

    As for the work environment, everyone except for senior managers are in cubicles. Everyone is given the same, outdated Dell machine - even software developers. PC refreshes are few and far between. There was one refresh while I was there and management made a big deal out of it, so don't expect another anytime soon.

    The atmosphere is stuffy. Corporate requires every employee to wear a suit. Other divisions require a shirt and tie. The IT division allows jeans and a collared shirt, which we've been warned can change at any time. Whenever somebody "important" (ie. the Chairman) visits, formal dress attire is required by all employees.

    Good managers are few and far between, and it's even more rare for a manager to have any idea about the work you do. Most managers make it their life's work to impress their superiors, as that is truly the only way to move up. Because of this, don't expect your boss to have your best interests in mind.

    Speaking from a software development standpoint, the work is not all that difficult. The hardest part is managing ever-changing requirements, and trying to get your head around the spaghetti code. Because most people (at least developers) leave within two years, the best coders are usually the lowest paid. Those that have been there 5 or more years are typically in it for the "long haul". They own a few applications and are content with their position in the company and with their tunnel-vision technical knowledge.

    There are a few great developers, but for the most part the company is getting what it pays for. The interviews are ridiculously easy. Management has pressured interview teams to limit (or remove) the technical questions they ask an applicant for a technical position. If you make it through the interview process and receive an offer, make sure you negotiate for now and not the future. HR has lied to numerous employees, telling them that they can expect a raise within six months of being employed.

    PACCAR has a lot of trouble attracting developers. Because of this, it recently created the "PACCAR India Technical Center", which has been taking on more and more work. Employees are in agreement that the majority of IT work will eventually end up in India.

    There is probably a lot more that's wrong with the company that I cannot think of at this time. The moral of this story is: Do not work there.

    Advice to ManagementAdvice

    None. They are well aware of these problems and they do not care.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Dozens of employees sent home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Design Engineer  in  Kirkland, WA
    Current Employee - Senior Design Engineer in Kirkland, WA

    I have been working at PACCAR full-time for more than 8 years

    Pros

    Location is in Kirkland/Bellevue/Redmond area of Washington.

    Cons

    Without warning dozens of individuals who have beards or any facial hair were sent home today. Section Managers and supervisors were advised to send home employees with facial hair forcing them to shave if they want to keep their current job.

    PACCAR does not have a written statement on dress code or facial hair, but has forcefully instructed all employees with facial hair to go home. HR has made the statement that individuals can take vacation or leave without pay until they fully shave their facial hair and want to retain a job at PACCAR.

    Advice to ManagementAdvice

    Stop being scared of the corporate policy. Morale at work today is at an all time low.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Conservative to the Core

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PACCAR

    Pros

    Because PACCAR is conservative and paternalistic to its core, you can count on great benefits and job security.

    Cons

    Although PACCAR has a good work environment, it lacks competitive salaries. PACCAR attracts great talent but cannot retain new generation recruits.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    HELL ON EARTH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst

    I have been working at PACCAR full-time for more than 10 years

    Pros

    There are some good-hearted people there. It's a great place to sit around and do nothing.

    Cons

    Wow! Too many to list. It doesn't matter where you're positioned in the company (on the corporate ladder or geographically speaking), everybody hates the now former CEO. Have a clue!!! Beware, no facial hair. What does that imply? Certain relgious groups need not apply.

    Advice to ManagementAdvice

    Learn what it means to be a servant leader. Your employees are your most valuable asset -- treat them that way. Decode the dress code to help recruit better talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    50 shades of gray, and by that I mean the dress code.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Analyst  in  Renton, WA
    Current Employee - Senior Systems Analyst in Renton, WA

    I have been working at PACCAR full-time for more than a year

    Pros

    Adequate benefits.
    Pension plan.
    Financially stable.
    Employer retirement contribution (SIP rather than 401K match).
    Stock purchase plan.
    Holidays observed, OK vacation accruals and a birthday holiday.

    Cons

    Old fashioned, staunch, stuffy.
    Dilbert like layer of ineffective middle managers
    Drab and generally depressing attitudes of other longer term employees
    Outdated technology and hardware
    Some rock stars come in but often quickly get burnt out and choose to move on
    Large amount of outsourcing to India and cutting of developers in the states

    Advice to ManagementAdvice

    Empower your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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