PAETEC Reviews

Updated September 12, 2014
Updated September 12, 2014
83 Reviews
3.1
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PAETEC Chairman, President, and CEO, PAETEC Corp. and PAETEC Communications Arunas A. Chesonis
Arunas A. Chesonis
56 Ratings

Review Highlights

Pros
  • Good Benefits were provided by company (in 7 reviews)

  • Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO (in 5 reviews)


Cons
  • I think most senior management is great, but local management is disastrous (in 5 reviews)

  • When they announced that there would be no raises once again in 2011, everyone started looking for new jobs (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    This is a company that cared for its employees and actively participated in their advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PAETEC full-time for more than 3 years

    Pros

    PAETEC advocated employee advancement and assisted in encouraging a team atmosphere. I felt valued as an employee and enjoyed working for such a company.

    Cons

    Integrations were slow to happen and legacy factions were allowed to continue rather than fully integrate. Annual layoffs were disruptive and disconcerting.

    Advice to ManagementAdvice

    Integrations needed to be complete and not allow legacy groups to continue on their own instead of as part of the new company. Also, annual layoffs eliminated valuable resources within the company.

    Approves of CEO
  2.  

    Great company and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at PAETEC for more than a year

    Pros

    Good culture and benefits. They suck less than competitors in the space

    Cons

    Telecom can be a grind so be sure this is the industry you want to be in

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Company culture changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY

    I worked at PAETEC full-time for more than 3 years

    Pros

    Consistency, good people to work with

    Cons

    Culture of a need to play the game tho move ahead

    Advice to ManagementAdvice

    Acknowledge good workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Unstable enviornment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PAETEC

    Pros

    Smart co-workers. Fast paced, and ever changing.

    Cons

    Management not on same page. Inefficient and unstable.

    Advice to ManagementAdvice

    Company is gone, so no advice to management.

  6.  

    I really grew my knowledge and skillset at this company and enjoyed the close knit work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PAETEC

    Pros

    Personal Growth, Dynamic enviroment. Close knit teams

    Cons

    Limited advancement opportunities. No clear career path

    Advice to ManagementAdvice

    create clear career Paths that empower emplyees to achieve thier goals

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    it was one of the most unorganized companies to ever work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Chicago, IL
    Former Employee - Sales Representative in Chicago, IL

    I worked at PAETEC full-time for more than a year

    Pros

    The leads were good and the people that work in the same job that i did were very helpful and friendly and the compensation was great on commission

    Cons

    You could never get your commission paid on time nor could you ever get the network installed on time for customers that purchased the equipment that you were selling

    Advice to ManagementAdvice

    Get your sales teams better managers and more products to sale

    Doesn't Recommend
    Negative Outlook
  8.  

    Paetec, now Windstream was always on the cutting edge of technology services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PAETEC full-time for more than 8 years

    Pros

    Working at Paetec always brought out the best in you, because you had the chance to work along side good people with bright minds, who were were willing to mentor and collaborate.

    Cons

    Office politics sometimes got in the way of being able to grow and move up within the organization.

    Advice to ManagementAdvice

    Listen to the people with boots on the ground. They are an integral cog in your business.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company culture initially then went south

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at PAETEC full-time for more than a year

    Pros

    You have knowledgeable resources like network support staff, nds/se, and product managers. The sales teams are friendly and willing to help.

    Cons

    Company culture took a downward turn and the "pillars" that held together before started crumbling, specifically, employee opinions and feedback.

    Advice to ManagementAdvice

    Needs to take a look at impacts to the entire org, region, etc in the long run before making any decisions for "attractive" short term metrics.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Compensated fairly, good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Fairport, NY
    Former Employee - Sales Representative in Fairport, NY

    I worked at PAETEC full-time for more than 3 years

    Pros

    Good pay, great product portfolio to sell

    Cons

    Difficult to advance, difficult to sell against larger competitors.

    Advice to ManagementAdvice

    Make more paths available for career advancement

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A good company that just needs better business process automation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive  in  Framingham, MA
    Former Employee - Senior Account Executive in Framingham, MA

    I worked at PAETEC full-time for more than a year

    Pros

    The on-boarding was a good experience. Management was helpful at times. They have a pretty good reputation in the industry.

    Cons

    If you are an SAE or an AE, you are on your own when it comes to list management and development. There is absolutely zero visibility into existing customers, so there is a lot of unnecessary prospecting into untouchable existing customers. Commission structure is antiquated at best.

    Advice to ManagementAdvice

    Be forward thinkers and stop trying to emulate the incumbents.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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