PAETEC

  www.paetec.com
  www.paetec.com

PAETEC Reviews

Updated September 12, 2014
Updated September 12, 2014
83 Reviews
3.1
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PAETEC Chairman, President, and CEO, PAETEC Corp. and PAETEC Communications Arunas A. Chesonis
Arunas A. Chesonis
56 Ratings

Review Highlights

Pros
  • Good Benefits were provided by company (in 7 reviews)

  • Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO (in 5 reviews)


Cons
  • I think most senior management is great, but local management is disastrous (in 5 reviews)

  • When they announced that there would be no raises once again in 2011, everyone started looking for new jobs (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    WINDSTREAM is an unfair employer. Sometimes they care about brown nosing more than results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive in Denver, CO
    Former Employee - Senior Account Executive in Denver, CO

    I worked at PAETEC full-time (more than an year)

    Pros

    training, products, network, salary and benefits

    Cons

    Management is not well prepared. They will fire you if you dont kiss ass regardless of results. They will keep you if you kiss ass regardless of bad results

    Advice to ManagementAdvice

    CO needs new leadership

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Constant micro management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician in Hiawatha, IA
    Former Employee - Customer Service Technician in Hiawatha, IA

    I worked at PAETEC full-time (more than 5 years)

    Pros

    Benefits, lots of overtime if you want it.

    Cons

    Once we went from McLeod to Paetec we did not receive any raises, and the bonuses that were promised never materialized.

    Advice to ManagementAdvice

    Give the employees a decent paycheck!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    If you're not IN, you're OUT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Voorhees, NJ
    Current Employee - Anonymous Employee in Voorhees, NJ

    I have been working at PAETEC full-time (more than 5 years)

    Pros

    What was once a great company was, in the end, fleeced by its creators.

    Cons

    two-faced and greedy management, has trickled down to sub-par service and reliability. Management is played the shell game with the company's debt and grew by acquisition -- piling on more debt. This created an untenable situation and the Windstream purchase was the only way out. Now the employees are part of a behemoth telecom company -- something we all fought against just a few years ago. It takes a different mentality to be another sheep in a company like Windstream. Good luck and good riddance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great Family Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Rochester, NY
    Former Employee - Account Manager in Rochester, NY

    I worked at PAETEC full-time (more than 3 years)

    Pros

    Great Benefits
    Very Family oriented
    Great career options at the time

    Cons

    Salaries were fair but could be better

    Advice to ManagementAdvice

    Too much middle management at the time i was there.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Good to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY

    I worked at PAETEC full-time

    Pros

    Your ideas and opinions mattered. You felt that you were part of a team. When the company was young they were more generous with perks, such as free lunches, tuition reimbursement, 401k matching, generous bonuses and office parties.

    Cons

    The bigger the company got, all these benefits just went away. There was a long period with a freeze on raises, 4 years. When they announced that there would be no raises once again in 2011, everyone started looking for new jobs. Management quickly changed their minds and started to give raises again. While the raises were being taken care of, it was announced that the company was getting acquired. Naturally, many positions have been eliminated with the acquistion and I'm sure their not done yet.

    No opinion of CEO
  7.  

    They provided good benifits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Fort Myers, FL
    Former Employee - Account Executive in Fort Myers, FL

    I worked at PAETEC

    Pros

    Good Benefits were provided by company.

    Cons

    Change in mgmt to often.

    No opinion of CEO
  8. 1 person found this helpful  

    It was good work experience. Very corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Finance in Fairport, NY
    Current Employee - Finance in Fairport, NY

    I have been working at PAETEC

    Pros

    Beautiful headquarters, great reputation, generous vacation, lots of fun people to work with, cutting edge, state of the art.

    Cons

    no raises, meager bonuses (if any at all), cut lots of benefits, hard to advance, lots of hard work with little appreciation shown.

    No opinion of CEO
  9.  

    OK place to work, Nothing special

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in North Billerica, MA
    Former Employee - Anonymous Employee in North Billerica, MA

    I worked at PAETEC

    Pros

    Paycheck comes every 2 weeks...

    Cons

    can't keep full coverage of employees so expect overtime from just about everyone .

    Advice to ManagementAdvice

    Stop buying every company under the sun and start getting all of these companies working togeather

    Disapproves of CEO
  10.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Analyst in Southfield, MI
    Former Employee - Analyst in Southfield, MI

    I worked at PAETEC

    Pros

    It paid the bills and I had fun with my coworkers

    Cons

    Not alot of room for advanement

    Advice to ManagementAdvice

    make your employees happy and they will make you happy

    No opinion of CEO
  11.  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer in Irvine, CA
    Current Employee - Engineer in Irvine, CA

    I have been working at PAETEC

    Pros

    Initially, a very good place to work for. However, since it went public the company has placed more emphasis on customer order completion rather than customer order quality and employee appreciation.

    Cons

    A sales driven organization (without any regard for the Back Office) in every sense of the word. Employees are expected to maintain multiple job roles without the true support of upper management. 12-14 hours days, including weekends, are the norm, not the exception (even for salaried-exempt employees). If you are looking for a place of employment where Operations and Sales truly work together, this is not the place. At Paetec the sale trumps all.

    Advice to ManagementAdvice

    Get back to the company's core focus - customer service - both external and internal. At one time, the company prided itself on customer service, now it prides itself on service in general.

    Doesn't Recommend
    Disapproves of CEO

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