PAETEC

  www.paetec.com
  www.paetec.com

PAETEC Reviews

Updated September 12, 2014
Updated September 12, 2014
83 Reviews
3.1
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PAETEC Chairman, President, and CEO, PAETEC Corp. and PAETEC Communications Arunas A. Chesonis
Arunas A. Chesonis
56 Ratings

Review Highlights

Pros
  • Good Benefits were provided by company (in 7 reviews)

  • Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO (in 5 reviews)


Cons
  • I think most senior management is great, but local management is disastrous (in 5 reviews)

  • When they announced that there would be no raises once again in 2011, everyone started looking for new jobs (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Highly competent, dynamic and enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer II in Rochester, NY
    Current Employee - Software Engineer II in Rochester, NY

    I have been working at PAETEC

    Pros

    PAETEC is a beautiful blend of passionate, competent culture with strong industry knowledge. Family is invited to all company events, and daily do's are often punctuated with fulfilling personal interaction. Service with a smile is an understatement!

    Cons

    Coming from a much larger software development department with my previous employer, the opportunities for promotion seem a tad limited, but the salary and benefits are amazing at all levels.

    Advice to ManagementAdvice

    Keep rocking the big picture scene! You guys have created an excellent, enjoyable culture based on a family-like level of care and personal service.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Senior Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Account Manager in Atlanta, GA
    Former Employee - Senior Account Manager in Atlanta, GA

    I worked at PAETEC

    Pros

    A second tier telecom company with offices across the US. If in the NE, it is probably a pretty good place to work because the HQ is in NY.

    Cons

    If in other areas, limited opportunities due to merger and few regional offices. Senior Mgmt in the SE was pretty weak.

    Advice to ManagementAdvice

    I had the opportunity to meet several of the senior mgmt team. While I enjoyed my selection to Chairman's Club and numerous monthly and quarterly awards, the main reason I left was the lack of integrity at the regional level. Almost no oppty for advancement and zerohelp from Human Resources on a career path.

    Approves of CEO
  3.  

    Core Values = Rare Breed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Fairport, NY
    Current Employee - Anonymous Employee in Fairport, NY

    I have been working at PAETEC

    Pros

    The commitment to uphold the 4 Core Values (Caring Culture, Open Communication, Unmatched Service, Personalized Solutions) makes PAETEC a unique player in the marketplace, not only for customers but for employees as well. The environment is supportive and encouraging, where managers don't need to take credit for the work of their team, but let individuals stand out.

    Cons

    The internal community is not as strong as it could be. With little opportunity for interaction (no main gathering place for lunchtime, departments spread across several buildings/locations), it can be difficult to build relationships between the different functional areas.

    Advice to ManagementAdvice

    Keep pursuing Open Communication and sharing from the top down -- it's not common to find a company so open to talking on a regular basis. Maintain the focus on the employees. While some will always take issue with anything/everything, the feeling that you are noticed and valued makes a big difference.

    Recommends
    Approves of CEO
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  5. 3 people found this helpful  

    Toxic! Stay away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Reston, VA
    Former Employee - Account Executive in Reston, VA

    I worked at PAETEC

    Pros

    They generally leave you alone to do your work but the organization is so top heavy that you have to kowtow to everyone in order to get anything done.

    Cons

    There is an abusive attitude toward sales reps and a feigned ignorance by the management of existing economic conditions. They are slow to pay for commissions and show favoritism to their pet employees to a dangerous fault. Unfortunately, they, management, have a very high opinion of themselves bereft of any reality other than juggled numbers. I am so happy that I am no longer employed there. Do yourself a favor and pass on this one, your health will thank you. Yes, that is right, the constrained pressure that the management foists on the sales reps is so disturbing that many get seriously ill because of it. It is an extremely toxic environment and the perpetrators of this incredibly harmful atmosphere get sadistic pleasure and energy from their manipulations.

    Advice to ManagementAdvice

    Learn to stop sucking the life out of the employees. It is difficult, but any good company avoids the bullying, coercion, stonewalling, cover ups, and destructive policies that are so rampant and insidious within Paetec. If your peers don't agree, get out as soon as you can.

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    treat's terminated employee's in very poor manner.
    totally inconsistent with upper management's stated philosophy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in The Woodlands, TX
    Current Employee - Anonymous Employee in The Woodlands, TX

    I have been working at PAETEC

    Pros

    good pay, benefits
    fairly easy going environment

    Cons

    terminates employees in manner that makes you think they have commited a criminal act.
    management believes in "black box" approach to employees. Employees are just pawns
    to be tossed away if politically expedient.

    Advice to ManagementAdvice

    follow the advice of your own book mr. ceo and ensure that management treats employees in a respectful manner come termination time.

    No opinion of CEO
  7.  

    Good place to work, respectful people/family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at PAETEC

    Pros

    Everyone was very friendly, including the senior management. You felt a true sincerity of you, and most managers tried to advance you as much as they could.

    Cons

    Promotions were a bit curious as to who and why they were chosen. The overall business strategy is not highly sustainable, and we went through many rounds of layoffs, etc.

    Advice to ManagementAdvice

    Really listen to your employees more, and realize that other ideas can be better than yours. Look for innovative ways to reward your employees. Listening and enacting is a great one.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Fort Myers, FL
    Former Employee - Account Executive in Fort Myers, FL

    I worked at PAETEC

    Pros

    Nationwide, cash flow positive. Good Benefits

    Cons

    Poor comp plan, poor communications

    Advice to ManagementAdvice

    Hire managers that do not threaten sales professionals

    No opinion of CEO
  9.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at PAETEC

    Pros

    PAETEC has open communication and leadership which is refreshing. Its a growing company with a small company feel and you feel like you can make a difference. And there must be something to be said in the hiring process because there are some very top notch, quality people there.

    Cons

    The entire company seems to have a go-go-go mentality, to get things done in the shortest time frame possible. That can wear people down over time.

    Advice to ManagementAdvice

    Focus on quality, focus on keeping things fun, focus on keeping stress levels down. There are quality people at PAETEC who would do anything for the company and you don't want to lose them.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Good place to work-If you don't make mistakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at PAETEC

    Pros

    PAETEC is somewhat emplyee oriented. Allows time off for Family issues

    Cons

    No tolerence for mistakes. Often workable ideas over ruled from management in other departments, because the don't understan the logistics

    Advice to ManagementAdvice

    Listen to the people where the rubber meets the road.

    Recommends
    Disapproves of CEO
  11. 1 person found this helpful  

    hours of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PAETEC

    Pros

    Like where the company is headed

    Cons

    needed to work alot more hours that 40 like 50-60 to get the job done

    Advice to ManagementAdvice

    more support needed for account managers and reduce the amount of reports needed to fill out constantly - otherwise can't get the other job requirements done

    Recommends
    Approves of CEO

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