PAETEC Reviews

Updated June 29, 2015
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84 Employee Reviews

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  1. Helpful (2)

    Ask the 'right' questions before taking a sales position

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Indianapolis, IN
    Current Employee - Senior Account Executive in Indianapolis, IN

    I have been working at PAETEC

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Opportunity to grow both personally and professionally.

    Cons

    Management will ride you every day for quota. It's all about quota...nothing else. If you decide to take a position, make sure you can telemarket & cold-call to ensure your funnel. Paetec loves to pay commission 2 months after 1st bill. No more up-front money.

    Advice to Management

    Calm down and allow sales to do their job.


  2. Highly competent, dynamic and enjoyable

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Rochester, NY
    Current Employee - Software Engineer II in Rochester, NY

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    PAETEC is a beautiful blend of passionate, competent culture with strong industry knowledge. Family is invited to all company events, and daily do's are often punctuated with fulfilling personal interaction. Service with a smile is an understatement!

    Cons

    Coming from a much larger software development department with my previous employer, the opportunities for promotion seem a tad limited, but the salary and benefits are amazing at all levels.

    Advice to Management

    Keep rocking the big picture scene! You guys have created an excellent, enjoyable culture based on a family-like level of care and personal service.


  3. Helpful (1)

    Senior Account Manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Atlanta, GA
    Former Employee - Senior Account Manager in Atlanta, GA

    I worked at PAETEC

    Approves of CEO
    Approves of CEO

    Pros

    A second tier telecom company with offices across the US. If in the NE, it is probably a pretty good place to work because the HQ is in NY.

    Cons

    If in other areas, limited opportunities due to merger and few regional offices. Senior Mgmt in the SE was pretty weak.

    Advice to Management

    I had the opportunity to meet several of the senior mgmt team. While I enjoyed my selection to Chairman's Club and numerous monthly and quarterly awards, the main reason I left was the lack of integrity at the regional level. Almost no oppty for advancement and zerohelp from Human Resources on a career path.


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  5. Core Values = Rare Breed

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fairport, NY
    Current Employee - Anonymous Employee in Fairport, NY

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The commitment to uphold the 4 Core Values (Caring Culture, Open Communication, Unmatched Service, Personalized Solutions) makes PAETEC a unique player in the marketplace, not only for customers but for employees as well. The environment is supportive and encouraging, where managers don't need to take credit for the work of their team, but let individuals stand out.

    Cons

    The internal community is not as strong as it could be. With little opportunity for interaction (no main gathering place for lunchtime, departments spread across several buildings/locations), it can be difficult to build relationships between the different functional areas.

    Advice to Management

    Keep pursuing Open Communication and sharing from the top down -- it's not common to find a company so open to talking on a regular basis. Maintain the focus on the employees. While some will always take issue with anything/everything, the feeling that you are noticed and valued makes a big difference.


  6. Helpful (3)

    Toxic! Stay away!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Reston, VA
    Former Employee - Account Executive in Reston, VA

    I worked at PAETEC

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They generally leave you alone to do your work but the organization is so top heavy that you have to kowtow to everyone in order to get anything done.

    Cons

    There is an abusive attitude toward sales reps and a feigned ignorance by the management of existing economic conditions. They are slow to pay for commissions and show favoritism to their pet employees to a dangerous fault. Unfortunately, they, management, have a very high opinion of themselves bereft of any reality other than juggled numbers. I am so happy that I am no longer employed there. Do yourself a favor and pass on this one, your health will thank you. Yes, that is right, the constrained pressure that the management foists on the sales reps is so disturbing that many get seriously ill because of it. It is an extremely toxic environment and the perpetrators of this incredibly harmful atmosphere get sadistic pleasure and energy from their manipulations.

    Advice to Management

    Learn to stop sucking the life out of the employees. It is difficult, but any good company avoids the bullying, coercion, stonewalling, cover ups, and destructive policies that are so rampant and insidious within Paetec. If your peers don't agree, get out as soon as you can.


  7. Helpful (2)

    treat's terminated employee's in very poor manner.
    totally inconsistent with upper management's stated philosophy.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in The Woodlands, TX
    Current Employee - Anonymous Employee in The Woodlands, TX

    I have been working at PAETEC

    No opinion of CEO
    No opinion of CEO

    Pros

    good pay, benefits
    fairly easy going environment

    Cons

    terminates employees in manner that makes you think they have commited a criminal act.
    management believes in "black box" approach to employees. Employees are just pawns
    to be tossed away if politically expedient.

    Advice to Management

    follow the advice of your own book mr. ceo and ensure that management treats employees in a respectful manner come termination time.


  8. Good place to work, respectful people/family

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Everyone was very friendly, including the senior management. You felt a true sincerity of you, and most managers tried to advance you as much as they could.

    Cons

    Promotions were a bit curious as to who and why they were chosen. The overall business strategy is not highly sustainable, and we went through many rounds of layoffs, etc.

    Advice to Management

    Really listen to your employees more, and realize that other ideas can be better than yours. Look for innovative ways to reward your employees. Listening and enacting is a great one.


  9. Helpful (2)

    Account Executive

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Fort Myers, FL
    Former Employee - Account Executive in Fort Myers, FL

    I worked at PAETEC

    No opinion of CEO
    No opinion of CEO

    Pros

    Nationwide, cash flow positive. Good Benefits

    Cons

    Poor comp plan, poor communications

    Advice to Management

    Hire managers that do not threaten sales professionals


  10. Good Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    PAETEC has open communication and leadership which is refreshing. Its a growing company with a small company feel and you feel like you can make a difference. And there must be something to be said in the hiring process because there are some very top notch, quality people there.

    Cons

    The entire company seems to have a go-go-go mentality, to get things done in the shortest time frame possible. That can wear people down over time.

    Advice to Management

    Focus on quality, focus on keeping things fun, focus on keeping stress levels down. There are quality people at PAETEC who would do anything for the company and you don't want to lose them.


  11. Helpful (1)

    Good place to work-If you don't make mistakes

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at PAETEC

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    PAETEC is somewhat emplyee oriented. Allows time off for Family issues

    Cons

    No tolerence for mistakes. Often workable ideas over ruled from management in other departments, because the don't understan the logistics

    Advice to Management

    Listen to the people where the rubber meets the road.



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