PAREXEL

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PAREXEL Reviews in Billerica, MA

Updated August 15, 2014
Updated August 15, 2014
313 Reviews

3.0
313 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PAREXEL Chairman and CEO Josef H. von Rickenbach
Josef H. von Rickenbach
163 Ratings

Review Highlights

Pros
  • Employees are friendly and helpful, and there is a GREAT work-life balance (in 20 reviews)

  • work from home option, depends on your manager though (in 19 reviews)


Cons
  • They work you very hard here - the work/life balance is non-existent (in 17 reviews)

  • no work/life balance, constant overload, good people leave for better companies (in 7 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Billerica, MA
    Current Employee - Software Engineer in Billerica, MA

    Pros

    Work culture.
    Good Team.
    Lots of new Practices.So in Learning curve highly helpful
    work from home option, depends on your manager though.

    Cons

    Cafeteria can be improved with more options

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Heavy Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Billerica, MA
    Former Employee - Financial Analyst in Billerica, MA

    Pros

    The working times are very flexibel and even home office is possible, but you will also need that to be able to take phonecalls with international colleagues. But great coworkers and direct manager.

    Cons

    Heavy workload with long working hours and Senior Management puts on a lot of pressure.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    CLINICAL MONITORING ASSOCIATE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Monitoring Associate  in  Billerica, MA
    Current Employee - Clinical Monitoring Associate in Billerica, MA

    Pros

    Great company to gain experience from if you are looking for an entry level position

    Cons

    There is no room for negotiations for salary. The workload can be a bit overwhelming. Training is less than par. High turnover rater

    Advice to ManagementAdvice

    Take a look at why people are leaving the company in such large numbers in start to make changes to retain employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    Pros

    Benefits/ Company Picnic/ Winter Gala/ Flexibility/ Tuition reimbursement

    Cons

    Low starting salary/ Minimal raises

    Advice to ManagementAdvice

    Reward your employees. Let them know you appreciate their hard work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Making me weary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Quality Specialist  in  Billerica, MA
    Current Employee - Senior Quality Specialist in Billerica, MA

    Pros

    There's good job security here. I'm closing in on a decade with this company and have the benefit of primarily working from home. At the very least, it's a steady paycheck.

    Cons

    The pay here is lousy compared to Pharma companies. They also are very top-heavy and tend to overextend and burn out lower-level employees.

    Advice to ManagementAdvice

    They need to use the management they have and get more lower-level employees. It would help with productivity and improve retention as well as reduce stress. They also need to make promotions more available to those who deserve it by creating more levels within levels.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good work-life balance, fair compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer  in  Billerica, MA
    Current Employee - Principal Software Engineer in Billerica, MA

    Pros

    Expectations of employees were reasonable, goals were clearly communicated, sufficient and valuable feedback from management, flexible hours.

    Cons

    In-fighting at the director level can impact employee work, some coworkers tend to coast and let others pick up their slack, it can be hard to make changes.

    Advice to ManagementAdvice

    Take care of your best employees and get rid of underperformers, or the good people will end up leaving.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Stay away from IT and the PMO Departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Billerica, MA
    Former Employee - Business Analyst in Billerica, MA

    Pros

    Decent benefits. Some really great co-workers (if they last).

    Cons

    Two of the worst run departments I've ever seen in my career - IT and the PMO (all headed up by the CIO). They typically promote the worst people into management which only makes the departments that much worse (there are some good managers but they have no 'voice' to make changes in the departments as upper management doesn't care).

    They will spend millions of $$ on creating applications that don't work; aren't useful to the end users and waste valuable time and resources (yet they keep putting money into these failed systems).

    They implemented 'Agile' yet providing little to no training for the business side of the ideology. Not to mention that it wasn't a good methodology for many of the projects they were implementing. Projects that should have taken 6 months to a year to fully implement were still in the beginning stages after 2 YEARS (I'm not even exaggerating).

    The PMO had some great PMs and BAs but they don't typically last long unless out of necessity or convenience. Almost the entire PMO left when I had only been with the company for 3 months (huge red flag and the department didn't get any better.... it got worse with the same person leading it.)

    The IT department is one of the worst I've ever seen. All of the best developers and programmers end up leaving. There is no meta data; no governance; multiple systems that do the same things and are mostly 'home grown' (with little or no documentation).

    IT and the PMO should work together harmoniously but they don't. They are often pitted against one another making for a very poor working environment and very poorly run projects (no matter how good the PM, BA or even the developers).

    Upper management gets these grandiose ideas to implement projects that do not work well and are not accepted well by the actual people who have to use the applications or systems. Not to mention a huge lack in training for these poor people.

    I wish I could say it was a good CRO IT experience but it wasn't. With the lack of governance and poor quality in IT, you'd be better off reading a book if you want to get into the industry or getting a job with a company that isn't constantly in utter chaos. Unfortunately it won't change since the same people are involved in ruining... I mean running these departments.

    My best advice is to stay away from these two departments and the company overall. (actually... literally RUN away if you see a job posting!)

    Advice to ManagementAdvice

    Pay attention to what is going on in your departments!! You keep promoting the worst people and then wonder why the employees actually doing all the hard work leave. You have probably lost thousands of extremely excellent employees due to your thorough lack of having a clue as to what is going on in your company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    You're just a dime a dozen!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate  in  Billerica, MA
    Current Employee - Research Associate in Billerica, MA

    Pros

    Great benefits, good for new college grads trying to get experience in the full-time work experience

    Cons

    I have always put in 150% into my work, ensuring the quality and deadlines by far exceeds what is expected. But that doesn't matter to them........ Morale in the workplace is very low, burn out rate is so high - they don't want to hire anyone locally due to "cost control". But they would rather shift the labor to Asia. Well, that will go to bite them in their rear based on the poor work quality that has already been portrayed. Growth potential is obsolete - only if you had the right connections in the department, regardless of your qualifications.

    Advice to ManagementAdvice

    Learn how to retain your good employees, and not treat them as just a $$ value to you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Able to work from home a plus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    Pros

    I have been working from home for 3+ years. It's great when you have kids in Elementry aged kids. But the decentralized community can feel isolating.
    Hard to advance at PXL. They prefer to reward the folks in South Africa, rather than US workers, it's cheaper to employee in SA, rather than in the US. My LM in SA, works crazy hours.

    Cons

    Hard to advance, pay is not great.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    a good learning experience, but no room to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Trial Associate  in  Billerica, MA
    Former Employee - Clinical Trial Associate in Billerica, MA

    Pros

    great place to learn, and make contacts

    Cons

    no room to move up, management does not listen to needs

    Advice to ManagementAdvice

    learn how to motivate employees

    Doesn't Recommend
    Disapproves of CEO

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