PC Connection Reviews

Updated August 19, 2015
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58 Employee Reviews

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  1. Just a job to pay your bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field PC Support Engineer in Itasca, IL
    Current Employee - Field PC Support Engineer in Itasca, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at PC Connection full-time (More than 10 years)

    Pros

    Outsources IT staffing at customer sites to manage IT projects. Gives new hires opportunities to get experience . Perfect workplace for college graduates.

    Cons

    Uses senior Field Engineers to train customer's new hires. Yearly salary increase are usually less than 2% with no bonuses. Don't expect education reimbursement nor stay working for this company more than five year. Get experience and quit soon as possible !

    Advice to Management

    Engage your employees to better themselves and not focus on keeping them below salary levels just to make a profit at offsite accounts.


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Merrimack, NH
    Former Employee - Anonymous Employee in Merrimack, NH
    Doesn't Recommend
    Negative Outlook

    I worked at PC Connection full-time (More than 10 years)

    Pros

    Good learning environment for new college grads

    Cons

    salaries are consistently well below market


  3. This job works for me!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Merrimack, NH
    Current Employee - Account Manager in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PC Connection full-time (More than 10 years)

    Pros

    I really enjoy going to work, I love my coworkers, my team, my managers, I love my customers (most of them!). I'm paid well and fairly. It takes a lot of hard work to get to this point, and sales isn't for everyone, but success can be achieved. Some fun perks include free meals, tchotchkes, trips, prizes, gifts.

    Cons

    It can seem daunting for new hires to figure out the lay of the land, how to get things done that only tenured people would know how to achieve. There aren't always official procedures to follow and training only gets you so far. If you are a scrapper, and diligent, you can overcome those obstacles though. Walls are there to show you how much you really want something.

    Advice to Management

    Communication could be improved.


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  5. It is an IT sales position lots of cold calling and people hanging up on you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT SALES in Portsmouth, NH
    Former Employee - IT SALES in Portsmouth, NH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PC Connection full-time (Less than a year)

    Pros

    Other employees were fun to be around. The company trained you on IT infrastructures and sales tactics.

    Cons

    Cold calling IT staff was probably the worst part of this job.

    Advice to Management

    Not sure what to say over all management treated everyone well.


  6. DON'T TRUST THE STAFFING DEPARTMENT!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources
    Current Employee - Human Resources
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PC Connection full-time

    Pros

    Maybe pizza once in a while? Other than that, you'll never get anything.

    Cons

    Staffing lies to their clients constantly. Told one client a candidate got in a horrific car accident when he missed an interview. A manager cost the company several thousands of dollars when work was handled improperly but blamed it on someone else. Managers don't care about the employees. They'll throw you under the bus the first chance they get.

    Advice to Management

    Quit kissing the behind of your top sales guys. You should learn the difference between a boss and a manager.


  7. Employees and clients are terrific.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Itasca, IL
    Current Employee - Anonymous Employee in Itasca, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PC Connection (More than a year)

    Pros

    Great coworkers, great manager, collaborative culture, good communication, good vacation time and benefits

    Cons

    I have not worked with them, but have seen micromanagers. No big cons.

    Advice to Management

    Nothing to mention


  8. Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PC Connection full-time (More than 10 years)

    Pros

    Company is profitable, and growing, with year over year growth. Opportunity to grow your career is there if you are an individual who is ready to roll up your sleeves, work hard and shine.

    Cons

    Alot of processes and procedures, but not everyone knows how to get to them.


  9. Demoralizing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Merrimack, NH
    Former Employee - Account Manager in Merrimack, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PC Connection full-time (More than a year)

    Pros

    Not a whole lot of pros here, Resume builder

    Cons

    Cutthroat sales, unattainable goals, Micromanagement is terrible, goals go up every month for 2 years

    Advice to Management

    Leadership is terrible! Show a little more appreciation to the new hires all you guys care about is the big dogs. You ask too much of your Account Managers


  10. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PC Connection full-time (More than a year)

    Pros

    They allow you to pick and choose which companies you want to work with. everyone here is awesome! there is an abundant amount of free food/lunches/breakfast's. Great vacation time when starting out. if you put in the time, you will be rewarded.

    Cons

    This isnt really a con, but you start from scratch and build your business. It's mostly described as hard work, which some people dont like to do. At the end of the day, it is not for everyone, just like every job.


  11. Small town USA = Cheap Labor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technician in Wilmington, OH
    Current Employee - IT Technician in Wilmington, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly co-workers, fun atmosphere, great managers.

    Cons

    Unprofessional environment at times. Rediculously low compensation for experienced employees. Increased sales = increased workload but, not increased pay.

    Advice to Management

    Start compensating your Wilmington employees appropriately. Stop paying experienced, certified, IT Technicians less than $15/hr. Next time we do over $1 Billion in sales, don't reward us with cupcakes and a pat on the back. A bonus check or at least an explanation would be appreciated. Get the lower-level employees more involved in the future of the company. Be more forthcoming and transparent with financials. An employee-owned model would do just that.



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