PCCW Reviews

Updated October 16, 2014
Updated October 16, 2014
36 Reviews
3.0
36 Reviews
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Richard T. K. Li
14 Ratings

Employee Reviews

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  1.  

    PCCW Summer Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in Hong Kong (Hong Kong)
    Former Employee - Marketing Intern in Hong Kong (Hong Kong)

    I worked at PCCW as an intern (less than an year)

    Pros

    You have a Promotion prospect

    Cons

    Not really good work/life balance

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Worse company ever. Backstabbing favoritism underpaid poor upper management no communication.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in New Phila, OH
    Former Employee - Management in New Phila, OH

    I worked at PCCW full-time (more than 5 years)

    Pros

    Meet new people who will also be underpaid and treated poorly

    Cons

    Expects u to drop your everything and work on site several hours over your shift without being paid because no one will help you with your workload even though it was meant for three people. Worse pay in the Industry. Horrid benefits. Health insurance a joke eliminated 401k. Drama like working in a high school. Only benefits you if you are friends with upper management because everything us based on what click you belong to.

    Advice to ManagementAdvice

    Fire everyone and start over before its too late and you no longer have a company to run. All upper mangement is power hungry and out fir themselves. Team leads are either lazy or inefficient.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good money, stupid people...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSR in Lincoln, NE
    Former Employee - TSR in Lincoln, NE

    I worked at PCCW part-time (less than an year)

    Pros

    The money was good, especially since I was making hourly plus commission. Everyone was really laid back and got along with each other.

    Cons

    People are rude to telemarketers and you have to follow a script.Most of the adults that worked there were immature. Almost everyone smoked and did drugs and were very unprofessional.

    Advice to ManagementAdvice

    Be more professional.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    technical team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Officer in Hong Kong (Hong Kong)
    Current Employee - Technical Officer in Hong Kong (Hong Kong)

    I have been working at PCCW full-time (more than 3 years)

    Pros

    strong local telco company in hk

    Cons

    huge project, huge workload all the time

    Advice to ManagementAdvice

    higher salary, offer better benefits

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Horrible company producing rubbish products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Hong Kong (Hong Kong)
    Former Employee - Systems Analyst in Hong Kong (Hong Kong)

    I worked at PCCW full-time (more than 3 years)

    Pros

    You can have a big name on your resume, boosting interview opportunities.

    Cons

    Computers are at least 5 years old. Old-school management. Treat people as machine. People never know what they are doing. Low salary. Government-style company with 10000+ staff wasting money and time at full speed.

    Advice to ManagementAdvice

    Don't micro manage. Employees are assets. Pay less to employees will not make you rich.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good company to gain experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PCCW

    Pros

    Friendly colleagues and flexible process

    Cons

    Not much growth to career path

    Advice to ManagementAdvice

    Review staff career path for staff retention

  8.  

    Assistant System Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Systems Specialist in Hong Kong (Hong Kong)
    Former Employee - Assistant Systems Specialist in Hong Kong (Hong Kong)

    I worked at PCCW full-time (more than 3 years)

    Pros

    The team that I worked with was coorerative, and the supervisor is nice. Got to do different hands on with the system, both physical and virtual. A nice path to get into the career

    Cons

    The benefit wasn't attractive, and the business unit isn't performing too well.

    Advice to ManagementAdvice

    Wish they could provide a better package for the employees. I have seen many employees that have been with the company left.

    Doesn't Recommend
    Negative Outlook
  9.  

    Graduate Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate Trainee in Hong Kong (Hong Kong)
    Current Employee - Graduate Trainee in Hong Kong (Hong Kong)

    I have been working at PCCW full-time (less than an year)

    Pros

    Comprehensive Training including Project Planing,Time Management,Problem Solving Skills and CCNA. All these training is free. Also, the company provides 3 attachment for you to see which position is suitable for you. Company visiting is often held by HR department

    Cons

    low pay, less technical training, some attachment is very demanding but some is very bored.
    That depends on your luck

    Recommends
  10.  

    ICT GT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ICT GT in Hong Kong (Hong Kong)
    Current Employee - ICT GT in Hong Kong (Hong Kong)

    I have been working at PCCW full-time (less than an year)

    Pros

    big company, good team mate and many opportunities.

    Cons

    not enough practice or work to do. Lack of clear plan or training for new employers.

  11.  

    My stay in this company is fun. I have learned so much about BPO industry from my mentors and Team Leaders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coach in Manila, Manila (Philippines)
    Current Employee - Coach in Manila, Manila (Philippines)

    I have been working at PCCW full-time (more than 3 years)

    Pros

    Work environment is good. People around me are very friendly and accommodating.

    Cons

    Salary is a bit low. No added benefits, just the usual (health card)

    Advice to ManagementAdvice

    Learn to appreciate the people who helped you get to that position. Without the frontliners, coaches, team leaders, you would not be in your position.

    Recommends
    Positive Outlook
    Approves of CEO

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