PCM Services SARCOM

www.pcm.com

PCM Services SARCOM Reviews

Updated January 24, 2015
Updated January 24, 2015
49 Reviews
2.4
49 Reviews
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Jim Garrity
17 Ratings

Employee Reviews

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  1.  

    Fast-paced field work performing refresh service and replacing devices for NYC Chase banks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician in New York, NY
    Former Employee - Field Technician in New York, NY

    I worked at PCM Services SARCOM as a contractor (more than an year)

    Pros

    Independent work assigments you can choose to accept. So so hourly pay rate of $20-$25/hr.

    Cons

    No opportunity for growth, not enough hours of work provided (usually less than 30hrs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Deployment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deployment Technician
    Current Employee - Deployment Technician

    I have been working at PCM Services SARCOM full-time (more than an year)

    Pros

    The company has Good Pay

    Cons

    Hard to get a hold of Management

  3.  

    Onsite Full Time Plus Long After Hours From Home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telecommunications Engineer in Lewis Center, OH
    Current Employee - Telecommunications Engineer in Lewis Center, OH

    I have been working at PCM Services SARCOM (more than 3 years)

    Pros

    A stepping stone to a bigger opportunity

    Cons

    Onsite 8-9 hour day and another 4 to 5 hours work from home the same day. No Personal Life!

    Advice to ManagementAdvice

    Please have qualified backups so lead engineers can have some time off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Field Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Field Tech in El Segundo, CA
    Current Employee - IT Field Tech in El Segundo, CA

    I have been working at PCM Services SARCOM full-time (more than an year)

    Pros

    The company has extremely friendly people. Everyone I have worked with were professional and knew their job duties.

    Cons

    Working outside the office can have its downsides. Many times there have been internal job openings, but I wasn't informed about them.

    Advice to ManagementAdvice

    Truthfully, I have nothing negative to say. My advice to management is only to keep doing what you've been doing. Its been great so far working for PCM!

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    RN

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PCM Services SARCOM

    Pros

    Clients are great, flexibility, pay is good.

    Cons

    They will cut your hours with no reason or explanation, a lot of their clients don't even need the service but they expect you to basically lie in the documentation to keep clients qualified. Their orientation process is non existent, very little communication, you just get hired, given a case with short history of the client and tasks to complete when you get to the home and after that you are on your own. I don't know about upper management because I have never seen them.

    Advice to ManagementAdvice

    Get it together, you need to be your name. ..Professional!

  7.  

    Deadend Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support in Chicago, IL
    Former Employee - Desktop Support in Chicago, IL

    I worked at PCM Services SARCOM full-time (more than 5 years)

    Pros

    Good Place to work and learn .

    Cons

    Low pay for the amount of work .

    Advice to ManagementAdvice

    Increase pay

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Consultant at large company, typical experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Cincinnati, OH
    Former Employee - Senior Consultant in Cincinnati, OH

    I worked at PCM Services SARCOM as a contractor (more than an year)

    Pros

    Easy to work with staff, nice quarterly social gatherings to meet others that work for other clients.

    Cons

    Limited ability to place contractors at other clients when an engagement completed. No bench time available between contracts. Limited ability for training or working toward technical certification.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Ok, But lacking direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PCM Services SARCOM

    Pros

    Good Experience, and decent pay for entry level IT position. Get to experience a multitude of clients.

    Cons

    No training regiment, If you are good at your job you get stuck with more work, hands down. The people who are struggling either get fired and replaced or get to sit there and do nothing all day for the same pay.

    Advice to ManagementAdvice

    Take a look at your teams, and praise or give incentives to showcase talents, or atleast recognize the things people do already instead of taking advantage of them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Employee for over 10 years, stable company and relatively low stress, but limited salary, growth ops and no perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager
    Current Employee - Middle Manager

    I have been working at PCM Services SARCOM full-time (more than 10 years)

    Pros

    If you work hard and do your job well you'll be taken for granted except for a yearly review. That can be a good and bad thing. Online training (free) is available for certs and approvals for test fees are not difficult to get. Good place to work if you want long term stability, are flexible, and don't mind being in a rut as a tradeoff.

    Cons

    Not the place to work if you're looking for a promotion at the pace of other companies. No perks, no bonuses. Different divisions in the company almost have a different culture. Promotions are more possible if you're in the right dept (high end technical for example). No retirement, 401K match is so-so (at least there is one now. There was none before.)

    Advice to ManagementAdvice

    Reward and invest in your best people. You're being cheap and quality of service is declining over the years as a result, which is a direct cause for lost business.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good training, no longevity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Backup Engineer - Data Protection in Cincinnati, OH
    Former Employee - Backup Engineer - Data Protection in Cincinnati, OH

    I worked at PCM Services SARCOM full-time (more than an year)

    Pros

    Team was great, contract was daunting but offered great exposure.

    Cons

    Leadership was lacking. Work hours were weird.

    Advice to ManagementAdvice

    Give employees structured growth plan and deliver on it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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