PCMS Reviews

Updated August 10, 2014
Updated August 10, 2014
6 Reviews
3.4
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PCMS Managing Director Richard Smith
Richard Smith
3 Ratings

Employee Reviews

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  1.  

    Small business feel, for now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer  in  Springdale, OH
    Current Employee - Software Developer in Springdale, OH

    I have been working at PCMS

    Pros

    The people there are tight knit and are able to pull together well when it's necessary. I would say that there might not be a better, smarter set of co-workers in any company nearby. The management hierarchy is rather flat, and this makes for an egalitarian feel about the office.

    Cons

    As this company grows, it is beginning to adopt corporate policies that might threaten the small company feel that differentiates it from other companies. While technically a multinational, its branches tend to have low levels of interaction among themselves.

    Advice to ManagementAdvice

    Don't make this company resemble other large corporate businesses. The most talented members of your organization work for you chiefly because you are not calcified into inaction by policy and process.

    Recommends
    Approves of CEO
  2.  

    Troubled by a poor HR department/practices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Analyst  in  Coventry, England (UK)
    Current Employee - Service Desk Analyst in Coventry, England (UK)

    I have been working at PCMS full-time for more than a year

    Pros

    Varied job role on the service desk, with always plenty of different customers to support. If you can handle it then you will learn a lot, but don't expect any real assistance from the company.

    Due to under-staffing issues, job security is high.

    I would recommend this company to a friend, but only if they were currently unemployed.

    Cons

    Service desk staff are generally underpaid, especially since it feels like we support a lot of the company's revenue. The service desk is also under-staffed, due to retention and recruitment issues (possibly caused by the poor compensation).

    Knowledge keeps walking out of these doors, mostly due to dissatisfaction with compensation. Most employees treat this as a stop-gap job until they can find a better wage elsewhere.

    Knowledge is very rarely effectively shared, and the lack of proper training results in new recruits taking a long time to get a handle on what is a very varied job role.

    The HR team are mostly non-existent, and discussions of personal improvement or of a further career are few and far between.

    Advice to ManagementAdvice

    Higher staffing levels might allow better knowledge management since the people with the knowledge will have more time to share it. A more formalised training procedure would allow for better new recruits more often. Better pay might stop people leaving.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Regular programming job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Java Developer  in  Coventry, England (UK)
    Current Employee - Java Developer in Coventry, England (UK)

    I have been working at PCMS full-time

    Pros

    Job security, high level of professionalism.

    Cons

    No benefits. Although, self improvement is rewarded, it is not a company policy to help.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PCMS

    Pros

    Work here if you want to have great co-workers who really care about doing a great job in software development and IT consulting.

    Cons

    Downsides to working at PCMS include micromanagement and bad communication from senior management, in addition to repeating the same mistakes over and over again.

    No opinion of CEO
  6.  

    very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Call Centre Advisor  in  Coventry, England (UK)
    Current Employee - Call Centre Advisor in Coventry, England (UK)

    I have been working at PCMS

    Pros

    flexibility , adaptability, innovative, teamwork, employee engagement

    Cons

    long hours, low pay, lack of trust, unstructured shift,

    Advice to ManagementAdvice

    improve adaptiveness

    Recommends
    Approves of CEO
  7.  

    Not a good company if you're into modern software engineering techniques

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Developer  in  Coventry, England (UK)
    Former Employee - Software Developer in Coventry, England (UK)

    I worked at PCMS

    Pros

    Large clients. Large development team. Long term company with a range of large and medium clients in the retail sector

    Cons

    Poor use of technology. Lots of legacy code that is too complicated to be updated and moderised. Management doesn't have a clue about industry best practise

    Advice to ManagementAdvice

    Hire consultants to sort out the awful problems in your engineering practises. Your senior staff don't have a clue and are total protectionists.

    Doesn't Recommend
    Disapproves of CEO

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