PEMCO Insurance Reviews

Updated April 19, 2015
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3.1
51 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
PEMCO Insurance Chairman and CEO Stan McNaughton
Stan McNaughton
35 Ratings

Pros
  • The 401k match is 2:1, unheard of anywhere else (in 5 reviews)

  • Good benefits - 200% match on the first 6% of the 401K contribution (in 5 reviews)

Cons
  • Executive team is nice when is time to smile and take pictures, but they do not handle well planning (in 4 reviews)

  • Decisions are made with no plan in sight (in 2 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Made a bucket of money there.........UNTIL..............

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Insurance Agent in Seattle, WA
    Former Employee - Direct Insurance Agent in Seattle, WA

    I worked at PEMCO Insurance full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly vibe, good core values, relationship driven, community involvement, fabulous 401K 2 for 1 match. Great training, internal promotions.

    Cons

    Slow to implement ratings, rates, software. When the economy tanked so did insurance sales. Their direct insurance agency side was woefully overstaffed and I understand they recently shaved the team. Wish you had done that sooner PEMCO!

    Advice to Management

    As a niche insurance agency you are always scrambling to hold your own, so I like your ad campaign it's weird, kind of like your company.

  2. former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PEMCO Insurance full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great company to work for

    Cons

    It is going through a down sizing

  3. Helpful (2)

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Service in Spokane, WA
    Former Employee - Sales/Service in Spokane, WA

    I worked at PEMCO Insurance

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Pay was good, small company so you feel like your voice can be heard, good benefits.

    Cons

    Felt like working for your friends parents, meetings meetings meeting. PEMCO LOVES meetings. In fact, they'll schedule a meeting to talk about the meeting they just had and then schedule a follow up meeting to talk about the follow up. there is definitely a good ol boy mentality. They are struggling to grow as a company. they are growing unprofitably in Oregon so they raise rates in WA. They're losing household in WA like crazy and have downsized many departments. Not quite sue what the company strategy is but if it's winning, they hide it very well.

    Advice to Management

    cut the meetings in half. If your sales and service team can't get a hold of their supervisor because they're always scheduled in a meeting, you have too many meetings.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Encouraged to learn and apply knowledge and received helpful instruction to be successful.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PEMCO Insurance

    Pros

    Encouraged to get training by taking classes to learn new software, enhance skills and apply knowledge. The manager, supervisor, and co-workers willingly trained and shared their knowledge of technics. When I started the office culture was more family oriented towards employees.

    Cons

    Before the new system was installed the company did not do layoffs. After the new system was installed, the company laid off employees regularly. The new system fixes were out sourced causing issues and manual fixes. People making decisions about the system changes did not talk to the front facing employees and support employees about the impact to customers and workloads. Not enough testing to system changes were done before moving into production.

    Advice to Management

    When the company needs different skill sets, give the employees the opportunity to get the new skills needed by sharing with the employees what the new skills are needed and by when to have the skills. Investigate the impact of system changes to customers and workloads by talking with the front facing employees and support employees.

  6. Helpful (2)

    Pemco Mutual Insurance Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PEMCO Insurance

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay is good, direct managers are reasonable

    Cons

    Don't count on retiring there. Outsourcing is big there.

    Advice to Management

    Constant layoffs ensure that you won't get the best candidates

  7. PEMCO is a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Seattle, WA
    Former Employee - IT Manager in Seattle, WA

    I worked at PEMCO Insurance full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They have excellent benefits, a good HR department and they stick to the business of selling and supporting property casualty insusrance.

    Cons

    They have almost completely outsourced their IT services.

    Advice to Management

    No advice.

  8. Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Data Acquisition Analyst in Seattle, WA
    Former Intern - Data Acquisition Analyst in Seattle, WA

    I worked at PEMCO Insurance as an intern (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun environment, with a lot of help if needed.

    Cons

    The average age of employees is a little on the high side.

  9. Helpful (3)

    Very inbred culture, reward employees who talk the talk, but are afraid of real talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Seattle, WA
    Former Employee - Supervisor in Seattle, WA

    I worked at PEMCO Insurance full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, treat external customers very well and try to do the right thing

    Cons

    Severely dysfunctional at recognizing who has real talent to move the company forward. Very afraid of people who speak up and call management out on anything. Environment is one that encourages people to stay quiet or fear repercussion

    Advice to Management

    Get real. Stop rewarding complacency and start rewarding innovative and forward thinking people. Promote based upon merit, not on who kisses your rear end the most.

  10. Good not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Seattle, WA
    Former Employee - Intern in Seattle, WA

    I worked at PEMCO Insurance full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They have a great support system. All of their employees are very helpful and kind.

    Cons

    Hard to move up in the company.

  11. Helpful (1)

    Mostly positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Agent/Customer Service Specialist in Lynnwood, WA
    Former Employee - Licensed Agent/Customer Service Specialist in Lynnwood, WA

    I worked at PEMCO Insurance full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great pay and benefits. Nice office facility.

    Cons

    Poor management. Annoying billing system. Inefficient scheduling.

    Advice to Management

    Listen to the employees.

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