PHH Corp Reviews

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PHH Corp President, CEO, and Director Glen A. Messina
Glen A. Messina
3 Ratings

5 Employee Reviews

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  1. Poor Culture; Policies enforced but not followed by Exec Mgmt.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Mount Laurel, NJ
    Former Employee - Administrative in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PHH Corp full-time (More than a year)

    Pros

    Decent salary ranges; decent benefits. Great on site cafeteria - fair prices. Hard working middle management.

    Cons

    Exec Management not adhering to proposed mission and ethics. Tone at the top is very elitist; even within exec mgmt. team there is dissention. Frequent lay offs due to the cyclical nature of mortgage business. Vendors/contractors often given priority and treated better than PHH employees. Overall untrustworthy management team.

    Advice to Management

    Practice what you preach. Develop a more cohesive mgmt. team and cultured environment. Become more transparent and communicative about forthcoming changes in company.


  2. Helpful (1)

    Used to be great, now conflicted

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PHH Corp full-time (More than 3 years)

    Pros

    Decent salary and facilities: good cafeteria and prices, credit union, snack shop, work out room, popcorn on Fridays, training (as needed, not as wanted)

    Cons

    Management is stuck in short term thinking. They hire and fire without planning so employees have very little job security and consistent guidance. Town Meetings are a joke.

    Advice to Management

    Escape your meetings once in a while to get in touch with the workers on the floor


  3. Tough place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PHH Corp full-time (More than 3 years)

    Pros

    This is a good place to learn. There is a lot going on and short deadlines.

    Cons

    Upper Management has not shared their goals or vision of where the Company needs to go. There is a churn of senior management that leaves the team unsettled due to changing priorities.

    Advice to Management

    Tell the employees where you want to take the company and how you want to get there. Provide transparency regarding goals and employee reviews.


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  5. so-so

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    stable fun people reliable interesting (learned a lot)

    Cons

    benefits pay highly stressful demanding schedule communication with management

    Advice to Management

    better pay and benefits


  6. On a downward slide

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet
    Current Employee - Fleet
    Doesn't Recommend
    Disapproves of CEO

    Pros

    High Pay, Freedom to do your work as you see fit. At one point, PHH was the best in the industry. We are putting out some great technology for our clients.

    Cons

    Poor Benefits, Poor leadership, PHH has been on a downward slide since the failed merger with GE. The operational side of the business is lacking due to a high turnover and poor employee morale. People need to care about the quality of work they put out.

    Advice to Management

    We need to clean out the old guard with their old allegiances. The old tactics are not working. Promoting your friends and relatives isn't working either. We are skating by on our reputation but that plan isn't a long term strategy. We need to improve employee morale in order to get them to care about the work they are doing.



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