PHH Mortgage Reviews

Updated August 25, 2014
Updated August 25, 2014
139 Reviews

2.8
139 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PHH Mortgage President David Tucker
David Tucker
9 Ratings

Review Highlights

Pros
  • inbound leads potential to make 6 figures work life balance (in 7 reviews)

  • A great place to get your start in the mortgage business (in 5 reviews)


Cons
  • Empty promises, constant changes in requirements, poor training, favoritism, no work life balance (in 5 reviews)

  • Upper management and the continuous talk of layoffs and the company being sold (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    better in beginning declined after 2009 some of the best management got let go back in 2008 or parted ways with company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead  in  Mount Laurel, NJ
    Current Employee - Team Lead in Mount Laurel, NJ

    I have been working at PHH Mortgage full-time for more than 10 years

    Pros

    Time off due to tenure

    Cons

    benefits went down hill after 2009; overworked, under appreciated and bad training.

    Advice to ManagementAdvice

    Supervisors and above need to be replaced. Favoritism is a big issue.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to launch a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SQA Analyst  in  Mount Laurel, NJ
    Former Employee - SQA Analyst in Mount Laurel, NJ

    I worked at PHH Mortgage full-time for more than a year

    Pros

    This was a great place for me to launch my IT career. They have very good SDLC processes. The places I have been to since leaving PHH do not compare from a software development process proficiency perspective

    Cons

    The pay was very mediocre. The physical IT hardware was quite outdate was using a CRT screen instead of a flat panel monitor) and servers would were not equipped to handle loads in all test and production environments. Hopefully it has improved since 2009.

    Approves of CEO
  3.  

    Fun, and always busy!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PHH Mortgage

    Pros

    Great co-workers and positive supervisors.

    Cons

    None, the place and people were positive and always upbeat.

    Advice to ManagementAdvice

    N/A

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  5.  

    Great company to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PHH Mortgage

    Pros

    Want you to learn as much as you can.

    Cons

    There are no cons to working there.

  6.  

    Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Consultant  in  Jacksonville, FL
    Current Employee - Mortgage Loan Consultant in Jacksonville, FL

    I have been working at PHH Mortgage full-time for more than a year

    Pros

    The people are amazing. I enjoyed my colleagues, supervisors and our daily life at work. Management genuinely wants to see you succeed, and they do everything in their power to help you do so.

    Cons

    Company is re positioning assets for significant change. Most likely see some offices closed, or moved within the next 12 months. Wouldnt suggest for a long-term employment solution.

    Advice to ManagementAdvice

    Communication to employees should have been better. We had a disconnect between what was important and what wasnt with our senior management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I would work here again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Underwriter L3B  in  Mount Laurel, NJ
    Current Employee - Senior Underwriter L3B in Mount Laurel, NJ

    I have been working at PHH Mortgage full-time for more than a year

    Pros

    It was a remote underwriting position.

    Cons

    Upper management makes decisions to move you around to other teams without even asking if it is ok with the employee....you never know from one day to the next where you will be assigned to work.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    OK...but, they will cut you loose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  Elizabeth, NJ
    Former Employee - Underwriter in Elizabeth, NJ

    I worked at PHH Mortgage full-time for more than a year

    Pros

    Good for entry level work

    Cons

    Lay offs, lay offs, lay off. PHH has a horrible history of them...just search it on google.

    Advice to ManagementAdvice

    quit

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PHH Mortgage full-time for more than a year

    Pros

    Work independently without much supervision

    Cons

    Empty promises, constant changes in requirements, poor training, favoritism

    Advice to ManagementAdvice

    Watch for excuses, look at actual performance numbers not managers suggestions
    Look at actual experience on job vs. where they came from?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Too many layoffs!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Processor  in  Jacksonville, FL
    Current Employee - Mortgage Loan Processor in Jacksonville, FL

    I have been working at PHH Mortgage full-time for more than a year

    Pros

    Great building and good people.

    Cons

    Layoffs happen every time interest rate increase.

    Advice to ManagementAdvice

    Find a way for everyone to work together and stop the backstabbing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great people and excellent training!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter  in  Mount Laurel, NJ
    Former Employee - Mortgage Underwriter in Mount Laurel, NJ

    I worked at PHH Mortgage full-time for more than a year

    Pros

    Great people, decent benefits, very nice facility. Generally caring co-working and staff.

    Cons

    Not always reasonable production expectations (if quality was your tendency) especially in light of a CONSTANTLY changing departmental assignments and process changes.

    Recommends
    Negative Outlook
    Approves of CEO

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