PNC Financial Services Group

  www.pnc.com
  www.pnc.com
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PNC Financial Services Group Reviews in Philadelphia, PA

Updated August 15, 2014
Updated August 15, 2014
1,102 Reviews
3.2
1,102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
271 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights

69 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Supervisor  in  Pottstown, PA
    Current Employee - Teller Supervisor in Pottstown, PA

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    This company has the best benefits of any employer I've worked for. They offer health, dental, vision, educational assistance, vacation time, and many other little benefits like employee stock purchase program and health coaches. Bonuses are earned based off of production and customer service scores.

    Cons

    The biggest downfalls is the salary. Sometimes I do the work of 3 people and I feel that I am not appropriately compensated. You do get a quarterly bonus for customer service skills but if the branch fails, even if you have perfect shops, you don't get compensated.

    Advice to ManagementAdvice

    My advice to management would be to recognize those who work hard and reward them for it.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good bank, but culture is changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Specialist  in  Philadelphia, PA
    Current Employee - Financial Specialist in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    The benefits are good, and the people you work with become like family.

    Cons

    Management makes decisions in s bubble, culture is shifting to a micro management sales model, little flexibility in schedule.

    Advice to ManagementAdvice

    Listen to the people who are on the front lines working with clients. Stop worrying about reporting every number and let your professionals do their job. Stop focusing on ten things at once.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Senior fiduciary tax accountant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Tax Accountant  in  Philadelphia, PA
    Current Employee - Senior Tax Accountant in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    Requirements for position is very high on educations. MBA JD, CPA is required with at least 5-7 years experience.

    Cons

    Position is subject to being outsourced due to compatible companies.

    Advice to ManagementAdvice

    Be very careful when posting these types of positions . Pay has to be comparable to other companies and pay grade, therefore, the experience need to match position.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall, corporate training program is definitely top-notch. Company is taking measures to improve working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Auditor  in  Philadelphia, PA
    Current Employee - Internal Auditor in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    Training was definitely a great positive along with exposure to various aspects of bank/corporate structure. Company believes in a work-life balance for its employees.

    Cons

    Difficulty to move on to other positions. There are limited opportunities if management is not in support of what you want to do.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    PNC Senior Processing Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Operations Specialist  in  Moorestown, NJ
    Former Employee - Senior Operations Specialist in Moorestown, NJ

    I worked at PNC Financial Services Group full-time for more than 10 years

    Pros

    Steady work, willing to teach all factors of lockbox procedures. Flexible schedules when needed. Supervisors work with staff , when necessary to meet deadlines. Supervisors show workers they are appreciated.

    Cons

    Low raises, scheduling problems concerning vacations.

    Advice to ManagementAdvice

    It would be great if upper management would reevaluate the pay scale they are using and upgrade the salaries to a higher scale. The percentage rate of raises comes no where near the cost of living rate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Bryn Mawr, PA
    Current Employee - Teller in Bryn Mawr, PA

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Dont have to stand all day

    Cons

    low pay and career mobility

    Advice to ManagementAdvice

    have some follow thru dont just talk yourself and culture up and then do nothing

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good place to work - need to get with the times in terms of comp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wealth Management  in  Phila, PA
    Current Employee - Wealth Management in Phila, PA

    I have been working at PNC Financial Services Group full-time for more than 8 years

    Pros

    People here are very nice. Possible to have work life balance.

    Cons

    Compensation lags competitors. Even worse for internal candidates. Nearly impossible to move up the pay scale even with promotions. Need a technology upgrade desperately.

    Advice to ManagementAdvice

    Need better talent development in order to keep talent

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  Philadelphia, PA
    Current Employee - Bank Teller in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Good benefits, discount programs, great coworkers

    Cons

    Customers service surveys put a lot of pressure on employees, and they aren't always a fair assesment of the employee.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Phila, PA
    Former Employee - Teller in Phila, PA

    I worked at PNC Financial Services Group part-time for more than a year

    Pros

    It is great place to learn and grow

    Cons

    It is nothing to say here

    Recommends
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Supervisor  in  Phila, PA
    Current Employee - Teller Supervisor in Phila, PA

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    Great coaching and support, positive working environment, good benefits, 401k match at 4%, benefits when buying a house, vacation days, sick days, career advancement, great communication from your higher ups, eco systems for support, stability, easy access to information about products and policies, cutting edge technology for customers, competitive products to offer.

    Cons

    Constantly understaffed with no overtime, relaxed attendance policies that are hard to enforce and discipline when your tellers don't show up.

    Advice to ManagementAdvice

    PNC is such a great company, if we made it a little more illustrious for those looking for employment to come to PNC, we could retain more whom want a career in Retail Banking and not kids in college wanting to just do customer service.

    Recommends
    Positive Outlook
    Approves of CEO

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