PNC Financial Services Group

www.pnc.com
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PNC Financial Services Group Reviews in Philadelphia, PA

Updated March 5, 2015
Updated March 5, 2015
79 Reviews
3.2
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
79 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

79 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    A great company overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Banker in Bordentown, NJ
    Former Employee - Business Banker in Bordentown, NJ

    I worked at PNC Financial Services Group full-time (more than a year)

    Pros

    They offer great, in depth training. They have an excellent support team that encourage you along the way and have great benefits also.

    Cons

    Very pushy when it comes to meeting goals. Best business practices are to do right by the customer, not put them in what won't benefit them.

    Advice to ManagementAdvice

    When discussing goals & expectations of each banker you should keep in mind the location of your office compared to others. A branch that has low traffic should have lower goals, not the same as most other locations. This will only set your team up for failure.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    great values for community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Banker in Paoli, PA
    Current Employee - Universal Banker in Paoli, PA

    I have been working at PNC Financial Services Group full-time (less than a year)

    Pros

    good values and recognition for employees on a seldom basis, connect with community and encouraged to build strong relationships

    Cons

    too many hours, lack of one on one training, expectations are not clear when first hired

    Advice to ManagementAdvice

    more one on one training versus on the spot coaching, will create a more positive employee experience

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Not that great.. Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Philadelphia, PA
    Current Employee - Vice President in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Opportunity to learn and collaborate.... Is work life balance really a pro? Not so sure but some time it may be.

    Cons

    No meritocracy, no career path
    Lack of diversity
    No training and development
    Lacks culture of innovation
    Technology infrastructure is poor

    Advice to ManagementAdvice

    Invest in human capital and technology

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    I used to love working here until their focus changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Cherry Hill, NJ
    Former Employee - Bank Teller in Cherry Hill, NJ

    I worked at PNC Financial Services Group part-time (more than 5 years)

    Pros

    Flexibility with schedule, closed on most holidays, earn incentives, many different sectors to work in, they help children through grow up great program.

    Cons

    High sales goals, their focus has changed and they are now more focused on selling products and services, they want you to be aggressive, the hourly pay rate is not enough for what they expect.

    Advice to ManagementAdvice

    Be more compassionate.

    Recommends
  6.  

    PNC is a Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Manager in Philadelphia, PA
    Current Employee - Human Resources Manager in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time (more than 8 years)

    Pros

    PNC offers great benefits and a challenging work environment. The organization has a strong commitment to the community, employees and shareholders?

    Cons

    Career paths are undefined for many positions

    Advice to ManagementAdvice

    Contine to develop employee development and succession plans

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Investment Banking Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Philadelphia, PA
    Former Intern - Intern in Philadelphia, PA

    I worked at PNC Financial Services Group as an intern

    Pros

    One of the largest banks in the nation, everyone there have similar backgrounds and work till the job is done. Not really cut throat at all

    Cons

    not really strong for career outlook

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Fraud and Loss Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud and Loss Analyst in Phila, PA
    Former Employee - Fraud and Loss Analyst in Phila, PA

    I worked at PNC Financial Services Group part-time (more than a year)

    Pros

    PNC was a great stepping stone for my career, I was able to help with training. If you're a college student in need of a job I would apply to PNC. They also give annual flu shots!

    Cons

    At times, the managers didn't do much to boost the over all team morale, a lot of employees were unnoticed.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Financial Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Consultant in Phila, PA
    Former Employee - Financial Sales Consultant in Phila, PA

    I worked at PNC Financial Services Group full-time

    Pros

    Great on boarding, most branches have an amazing company culture, good at negotiating pay.

    Cons

    Not all branches are oriented around the companies culture and are absolutely a nightmare to work at, as mine was.

    Advice to ManagementAdvice

    Choose your regional managers wisely. If a branch is seeing to much turnover as mine was you have a problem that can only come from management and long term employees. Don't throw people into a branch without acquitted mentoring if there is no one available to guide them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Pretty good experience, moved around a lot through the company and seen the transition. A lot has changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Philadelphia, PA
    Current Employee - Customer Service Representative in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Great people to work with and pretty good bennefits

    Cons

    Overload in work, not enough staffing and low pay

    Advice to ManagementAdvice

    Put out more funds to hire new employees

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Decent Company, Low Salary for what is expected of you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In-Store Financial Sales Consultant in Phila, PA
    Current Employee - In-Store Financial Sales Consultant in Phila, PA

    I have been working at PNC Financial Services Group full-time (more than a year)

    Pros

    Good work life balance and benefits. Tuition Reimbursement is quite generous. Customers are awesome most of the time. Good company for starters.

    Cons

    Management micro manages and create sales goals that are very difficult to achieve. If you are good at sales and like being micro managed then this may be the job for you. It always starts great for everyone but that clearly dissipates fast.

    Advice to ManagementAdvice

    STOP MICRO MANAGING!

    Recommends
    Negative Outlook
    No opinion of CEO

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