PNC Financial Services Group Reviews

Pros

PNC gives the employee all the tools to succeed. those who do not, is because they were not hungry enough.

Cons

ciq scores are really apain.

Pros

Many opportunities within the company, always hiring from within. Focused on having a great atmosphere for employees and customers. In a great position to become even larger and nationwide.

Cons

Banking industry has taken some hits as far as being profitable. Will be much harder to be as successful in this harder economy.

Pros

Work/life balance and community involvement opportunity

Cons

Compensation is low compared to other peers

Advice to Senior Management

More feedback required for reviews

Pros

nice coworkers, good benefits package

Cons

management keeps you in the dark, people are very deceptive

Pros

Good experience but not worth the drama.

Cons

Advancement is very limited unless you have connections
Managers are fond of completing interviews because they have a minimum number that they have to do even when they already know who they're hiring

Pros

Management places a premium on ethics
Banking products are competitive
Very risk-averse, which keeps the company out of trouble

Cons

Every move you make is monitored, evaluated, and commented on. Gets old quick.
You will spend more time documenting what you've done during the day than actually doing it.
Customer-facing employees are expected to act like clones, right down to how you greet customers.
Bonuses based on production are lousy, unless you're accustomed to no bonus at all.
If in a Branch Financial Sales Consultant position, you will be expected to cold-call businesses.

Advice to Senior Management

My advice is to hire young, inexperienced people to be your branch reps, because these are not jobs for grown-ups. Trying to dictate things like exact language when greeting customers is way, way overboard and will rub all but the most pliant employees raw. Few people enjoy working in a nanny state.

Pros

Good 401K and pension plans, free Performance checking for employees.

Cons

We are expected to be perfect 100% of the time even though upper management is completely out of touch with what is happening in branches today. God forbid we get one '4' on a Gallup shop, even if you are normally a '5 star' employee, you will never hear the end of it. The pay is horrible. I had an employee who's large bonus was taken away because their weren't any 'shared notes' on the customers profile that he was going to get a large wire transfer into the account (which resulted in a large trailer for her hence the large bonus)...not only can we not do wire transfers at in-store locations, this was two months after she opened the account, so she had no way of knowing what the client was doing at another branch. The trailer was reviewed and since there were no "shared notes of what her conversation w/ the client was" they reversed her revenue credits. Unbelievable. Just shows how cheap this company is. If you have an opinion that differs from your manager, you are looked down upon and passed over for promotions for people who will nod and smile and say 'yes' to everything upper management does. This company seems to want robots working for them. We are told to share our opinions and then when we do, we are critisized and looked down upon.

Advice to Senior Management

Realize you are not more important than the people you employ. Treat people fairly, and STOP HIRING MANAGERS FROM THE OUTSIDE - THEY ARE USELESS

Pros

Decent pay good benefits fast hiring process

Cons

No communication with in management so much focus on "units" quality relationships are rarely acquired

Pros

The co workers are cool

Cons

Management is always asking for more even if you knock the ball off the cover. Every year the compensation gets worse

Advice to Senior Management

Quit mico managing

Pros

- Great work environment
- Ability to ask questions
- Work/life balance
- People are very helpful
- Opportunities to volunteer in the community

Cons

- Benefits could improve
- Constant change seems to be part of the culture (is also good)
- Pressure to move cities when expanding