PNC Financial Services Group

  www.pnc.com
  www.pnc.com

PNC Financial Services Group Reviews

Updated December 22, 2014
Updated December 22, 2014
1,246 Reviews
3.1
1,246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
337 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Bank Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller
    Current Employee - Bank Teller

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Great Benefits, 401 K plan, Vacation Days, Paid Sick Days.

    Cons

    Sales Sales Sales. As a Bank Teller you're responsible for ordering supplies, stocking supplies, accurancy in counting money, providing quality customer service, and doing all the work for the sales consultant. You'll work at branch with one other teller and it'll just be the two of you. As a teller you're expected to do all the work. Too much pressure on sales that customers don't want to hear about and don't care about. You'll get 6$ for each referral you'll make and you get surveyed on your customer service. If one customer had a negative experience and gives you a bad rating your job is on the line. Pay is disgraceful. As a full time teller you're lucky if they offer you more than 10$ an hour.

    Advice to ManagementAdvice

    Stop with all the sales. No one wants all these credit cards or investments. Give back to the employees. It's nice that the bank representatives do all the dirty work and the CEO's and regional manager's get all the benefits from their hard labor. It's unsafe to have two people running the teller line. MORE STAFF is needed. What are you thinking?! Greedy people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Columbus, OH
    Current Employee - Bank Teller in Columbus, OH

    I have been working at PNC Financial Services Group

    Pros

    Great Management, Decent Pay, Flexible Time Off

    Cons

    Inconsiderate to "the real reasons", They aren't realistic, Back Office needs to step up their game, Pay isn't very good.

    Advice to ManagementAdvice

    Branch Managers, Great Job, those who have not worked in a branch for at least 5 years, don't forget where you came from

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good place to work overall, has its challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Architect II in Pittsburgh, PA
    Current Employee - Architect II in Pittsburgh, PA

    I have been working at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Low turnover, good work/life balance

    Cons

    Communications can be a challenge in an IT org spread between multiple states.

    Advice to ManagementAdvice

    Improve north-south and east-west communication throughout IT org.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Teller Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in West Paterson, NJ
    Former Employee - Bank Teller in West Paterson, NJ

    I worked at PNC Financial Services Group full-time (more than an year)

    Pros

    good customer service experience and practice counting money

    Cons

    upper management, always have to try to open new accounts kind of hard when you have the same customers coming into cash their check

    Recommends
    Neutral Outlook
  6.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Indianapolis, IN
    Current Employee - CSA in Indianapolis, IN

    I have been working at PNC Financial Services Group

    Pros

    Alot of great people, good benefits

    Cons

    Compensation could be more competitive

    Advice to ManagementAdvice

    Improve compensation

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    3 years working with experience in all aspect of the retail banking....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant in Hazlet, NJ
    Current Employee - Financial Consultant in Hazlet, NJ

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Great people, great corporate atmosphere...

    Cons

    No room for growth or I should say virtually impossible, mediocre salary, dismal commission struccture

    Advice to ManagementAdvice

    Increase the Base salary to be comparable to those of other institutions.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Unappreciated to say the least

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Core Service Consultant in Pittsburgh, PA
    Former Employee - Core Service Consultant in Pittsburgh, PA

    I worked at PNC Financial Services Group full-time (more than an year)

    Pros

    As a whole, PNC is a great company, one you can be proud to work for. It is an institution I will always do my banking with.

    Cons

    I was told I could only get a 10% raise when switching positions within the company. I ended up getting paid thousands of dollars less than those who were new to PNC. How is that fair? Also there is a major lack of communication and consistency within the company.

    Advice to ManagementAdvice

    Value your employees better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Not enough focus on employee relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at PNC Financial Services Group full-time (more than 3 years)

    Pros

    There aren't many pros to working here. The work/life balance is OK. They do give options to work different schedules to accommodate employees (only if you are in a department with managers who will allow it, if you work production based positions chances are you will be forced to work the hours they set)

    Cons

    When you join the company at a lower pay grade it will take YEARS before you make a decent salary. Raises are roughly 1-2% and shrinking every year. The process to post for jobs internally is horrible and they typically only let an employee move up two pay grades, and the max raise they tend to offer is 10%. As with any company, politics rule this place. You are required to stay in each position for a minimum of one year. The only way to make some money here is to post out every year and try to get that 10% pay increase. The technology infrastructure is terrible and the company knows it. They are investing heavily in new technology, which comes at a cost to employees. Lower raises and less and less employee incentives. About two years ago they forced all employees onto a high deductible health insurance plan. They also DO NOT care about education. Yes, they offer a tuition reimbursement program (you have to stay at company for THREE years after graduation or pay them back), but when it comes to posting for jobs internally its all about WHO YOU KNOW, not what you know.

    Advice to ManagementAdvice

    Treat your employees better and maybe they will want to stay with the company. There is little to no incentive to stay with PNC. Invest more into keeping talented employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Not that great.. Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Philadelphia, PA
    Current Employee - Vice President in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Opportunity to learn and collaborate.... Is work life balance really a pro? Not so sure but some time it may be.

    Cons

    No meritocracy, no career path
    Lack of diversity
    No training and development
    Lacks culture of innovation
    Technology infrastructure is poor

    Advice to ManagementAdvice

    Invest in human capital and technology

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Potential w. Poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group full-time (less than an year)

    Pros

    get sales experience to leave with

    Cons

    conservative stance eliminates sales efforts and can become depressing.

    Advice to ManagementAdvice

    help focus efforts to hit goals and open more opportunities

    Doesn't Recommend
    Negative Outlook

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