PNC Financial Services Group

www.pnc.com
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PNC Financial Services Group Reviews in Washington, DC

Updated November 6, 2014
Updated November 6, 2014
18 Reviews
2.5
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
18 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

18 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good Atmosphere, Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant in Washington, DC
    Current Employee - Financial Consultant in Washington, DC

    I have been working at PNC Financial Services Group full-time (less than a year)

    Pros

    The people at PNC are great to work with. 4% match for 401k is decent. All depends on manager for time-off flexibility.

    Cons

    Pay is lower than other banks.

    Advice to ManagementAdvice

    Pay more to reduce turnaround

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Positive experience, learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Consultant in Washington, DC
    Former Employee - Financial Sales Consultant in Washington, DC

    I worked at PNC Financial Services Group full-time (less than a year)

    Pros

    Training was good, learned a lot about banking

    Cons

    Pay was very low so losing a lot of people because of it, people would learn and leave immediately

    Advice to ManagementAdvice

    Bring the salaries at the same level with competitors

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Friendly environment to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Consultant in Washington, DC
    Former Employee - Financial Sales Consultant in Washington, DC

    I worked at PNC Financial Services Group full-time (more than a year)

    Pros

    The co-workers at PNC were friendly and very supportive, which made going to work a great experience. They would listen to your concerns and praise you on your accomplishments.

    Cons

    The only con I have about working at PNC is the salary. It was hard to live in Washington, DC off of a salary in the low 30's k.

    Advice to ManagementAdvice

    I would try to be more realistic on the salary you give to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    PNC WEALTH MANAGEMENT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Relationship Manager in Washington, DC
    Current Employee - Associate Relationship Manager in Washington, DC

    I have been working at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Great place to start career or if you are a senior person with tons of experience and network
    very smart people on the teams

    Cons

    not enough resources for associates; you will get the subpar branches and likely make no real incentive credits if you do not have a network of millionaires ready to invest with you.
    Technology is a bit dated but should improve

    Advice to ManagementAdvice

    be more realistic with the goals of associates are they will continue to leave. Think about all the money you spend to building them; however lack implementation of how to use them effective in market.

    Recommends
    Approves of CEO
  6. 2 people found this helpful  

    Teller Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Teller Supervisor in Washington, DC
    Former Employee - Branch Teller Supervisor in Washington, DC

    I worked at PNC Financial Services Group full-time (less than a year)

    Pros

    really great co-workers and customers

    Cons

    Pay is a joke, management is lazy and untrained and no sense of how to manage or coach, also the back office support team can't be trained because they never have a clue how to help with anything

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Confusing mission, lack of overall direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Washington, DC
    Former Employee - Vice President in Washington, DC

    I worked at PNC Financial Services Group full-time (more than a year)

    Pros

    Many branch people genuinely care for customers.

    Cons

    Is the company going to get bigger, or smaller? Bank of the wealthy, or everyone? I don't think they know or have a mission- at least I was there over a year in a VP role and never heard it. Talks about technology and virtual wallet but constant breakdowns of technology: virtual deposit issues, ATM issues. Back office support and UWing support non existent.

    Advice to ManagementAdvice

    If you have a mission or plan, share it. have an annual meeting or quarter conference calls. I got the sense emporers had no clothes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    I had a lot of fun working with clients, and overall professional development was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Washington, DC
    Former Employee - Teller in Washington, DC

    I worked at PNC Financial Services Group part-time (more than a year)

    Pros

    They give lots of training to the customer service representative position, and help you implement new technologies as things progress.

    Cons

    Our technology was often outdated and we suffered from a lot of downtime, especially during rush times. I still see this is an issue as a customer.

    Advice to ManagementAdvice

    Invest in better technologies than what has been previously used; though retail banking isn't the most profitable aspect of financial services, it is the face that most people will see.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    It has been a rollarcoaster...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Washington, DC
    Current Employee - Customer Service Representative in Washington, DC

    I have been working at PNC Financial Services Group full-time (less than a year)

    Pros

    Each position has great benefits, great incentive programs, and great ways to help you excell at your specific job.

    Cons

    It is such a struggle to try and either switch positions or move up in positions. You could probably blame it on the budget however; I do not believe switching someone into a position that they qualify for is such a hard thing to do, with the reason being you haven't worked at PNC long enough. You do not need to work at a bank to know customer service skills. Period. If you work hard for the company you should be able to move up especially when there are so many not working nearly as hard.

    Advice to ManagementAdvice

    Tellers have a voice and great ideas as well and if you see one with potential don't throw them with the other tellers because they'll end up like the other tellers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Satisfied, while at the same time, expected more.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Washington, DC
    Current Employee - Teller in Washington, DC

    I have been working at PNC Financial Services Group part-time (more than a year)

    Pros

    Depending on the location, great work environment.
    Company takes customer satisfaction very seriously.
    Plenty of opportunities to move up in the company.

    Cons

    Sales goals can sometimes be difficult to meet, depending on customer traffic and interest.
    Lack of customer conveniences such as same day check card replacement or ATM deposits at non-upgraded ATMs.

    Advice to ManagementAdvice

    Pay close attention to individual employee satisfaction, comments, and advice.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Pretty standard retail banking job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant in Washington, DC
    Current Employee - Financial Sales Consultant in Washington, DC

    I have been working at PNC Financial Services Group full-time (more than a year)

    Pros

    Company is growing, presents a lot of opportunity for internal advancement.

    Cons

    salary is not very competitive, no christmas bonus or parties.

    Advice to ManagementAdvice

    invest more money on keeping employees happy

    Recommends
    Positive Outlook
    Approves of CEO

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