PNC Mortgage

www.pncmortgage.com
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PNC Mortgage Reviews

Updated February 27, 2015
Updated February 27, 2015
62 Reviews
2.7
62 Reviews
Rating Trends

Recommend to a friend
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4 Ratings

Review Highlights

Pros
  • Work/Life Balance is pretty on par with other companies (in 5 reviews)

  • Good pay, good health insurance, mostly good people (in 3 reviews)


Cons
  • The processing and underwriting are in Chicago and hard to reach and PNC will turn every closing into a fire drill (in 3 reviews)

  • The senior leadership and overall work environment are considered poor by the sales and operations teams (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I loved working for PNC.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Miamisburg, OH
    Current Employee - Credit Analyst in Miamisburg, OH

    I have been working at PNC Mortgage full-time (more than 3 years)

    Pros

    I love the ability to move around the company, Different departments, and locations. They have excellent benefits, especially the health insurance.

    Cons

    The training is less the desirable, you have to be able to train yourself because the training was horrible. The trainers were more worried about dress code then skills needed for the job. Promotions are hard to get because you can not move up too much at one time even if you are more than qualified. The promotions are based of pay grade. IE you can move from 4 to 7, but can go to 4to 6. Even the you more qualified for the 7.

    Recommends
  2.  

    Learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Loan Processor in Jacksonville, FL
    Former Contractor - Loan Processor in Jacksonville, FL

    I worked at PNC Mortgage as a contractor (less than a year)

    Pros

    A real culture of cooperation among the departments.

    Cons

    Training doesn't prepare you for life on the floor.

    Advice to ManagementAdvice

    Seek a new-hire trainer who will maintain control of the class and engage them more than from behind a desk.

    Recommends
    Neutral Outlook
  3.  

    Company is learning on the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in Downers Grove, IL
    Current Employee - Business Systems Analyst in Downers Grove, IL

    I have been working at PNC Mortgage full-time (more than 5 years)

    Pros

    Relatively new company since merger but lots of people retained from old company in mid to senior level positions. Growth opportunities are available if you put forth effort.

    Cons

    Behind in some technology aspects regarding systems, software.

    Advice to ManagementAdvice

    Grow talent throughout the geographical footprint

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Poor Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miamisburg, OH
    Current Employee - Anonymous Employee in Miamisburg, OH

    I have been working at PNC Mortgage full-time (more than 5 years)

    Pros

    Although some employees have had positive experiences with a limited number of managers, I don't have a similar positive experience to share, unfortunately.

    Cons

    Money is clearly more important than people. The benefits program is sub-par; sick time, vacation, and compensation offered are below average. Members of management are clearly more interested in increasing the bottom line than they are in promoting from within.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Great people to work with and for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Miamisburg, OH
    Current Employee - Senior Analyst in Miamisburg, OH

    I have been working at PNC Mortgage full-time (more than 8 years)

    Pros

    Work schedule flexibility. Concerned with career development. Comprehensive training available.

    Cons

    Salaries are average at best.

    Recommends
    Positive Outlook
  7.  

    Disabled friendly? No.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miamisburg, OH
    Current Employee - Anonymous Employee in Miamisburg, OH

    I have been working at PNC Mortgage full-time (more than 3 years)

    Pros

    Coworkers are really nice to work with, pay is not the greatest but it will meet basic needs, vacation/sick days.

    Cons

    No advancement, favoritism, time and attendance, layoffs, work-life balance, business politics, supervisors

    Advice to ManagementAdvice

    Management tests or aptitude tests should be required than required education and experience. Situational classes should be an requirement.

    Doesn't Recommend
    Positive Outlook
  8. 1 person found this helpful  

    Do not work here if you don't have to!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processor
    Former Employee - Loan Processor

    I worked at PNC Mortgage

    Pros

    Some people were nice, coffee was available all day, that's about all I can say that was positive.

    Cons

    Pay is not as good as other processing jobs; they lay off often (could be anyone, you never feel secure!); They make you work overtime after the layoffs, which is then tough to maintain a healthy work/life balance.Everyone is always tense and the job is very stressful. Raises are pretty much non existent.. The goals they make for you each month are sometimes impossible. Turn over rate is high because it seems no one is happy here.

    Doesn't Recommend
    Negative Outlook
  9.  

    Mortgage Market Manager

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Mortgage

    Pros

    The training is very good. The company has fantastic benefits and good technology.

    Cons

    Competition has better marketing support for loan officers. The options are very good but more and more companies have developed more interactive pieces for customers and business partners.

  10. 1 person found this helpful  

    PNC Mortgage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Mortgage

    Pros

    Benefits is about all that PNC offers

    Cons

    Work life balance and little to no raises. Management low rate, use title to treat employees wrong. Use you for all the pennies they can give you

    Advice to ManagementAdvice

    Try to have a better understanding of your employees and not hide behind your title, you don't make that much either. Micro manage and they don't even know the jobs they manage. Terrible place to work!!

    Doesn't Recommend
  11. 1 person found this helpful  

    Veteran Friendly..... Ummmm NO!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter in Pittsburgh, PA
    Former Employee - Mortgage Underwriter in Pittsburgh, PA

    I worked at PNC Mortgage full-time (more than a year)

    Pros

    They have coffee and try and be proactive in training. Along with this they often try and do things around the office to make it seem like a team environment when in reality it just disrupts your workday!

    Cons

    Small regional mentality trying to be big time. I have worked for the big guys and the culture at PNC is one of a insular old boys club that doesn't take kindly to new blood. This company has grown by leaps and bounds over the last few years from a large regional to a Super Regional just below the big 5.
    The problem is the management on the lower levels don't seem to grasp this. Additionally they place an inordinate amount of pressure on operations along with constantly moving goals. To add insult to injury they profess their support of a "work life balance" when in reality this means work first, work second, work third, oh you have a life outside the bank and sometimes things happen... well call HR and see if we can get in trouble for not letting you attend to this... HR said no.... crack whip get back to work!
    There is no accountability at the managerial level with the common response to issues that may arise being to blame the employee for any problems and avoid ownership of their role in the problem. It's the not really a team so stab you in the back and smile in your face mentality.
    Training was an absolute joke. As a level 1 in my job I was held to the same expectations and performance expectations as the top level 3 employee! So someone with 15 years of experience and someone with a year of experience were expected to perform at the exact same level of production and efficiency! Well that's like asking your 21 year old to drive a car and your 15 year old to drive a car.... who do you think is more likely to make mistakes. Then as stated before instead of management being proactive and identifying areas of weakness for additional training or mentoring you learn through trial and error and are penalized for making an error. To add insult to injury then you also begin to learn that your job maybe in jeopardy taboot!

    Advice to ManagementAdvice

    When you profess to be veteran friendly remember that we veterans sometimes have wounds you can't see! Also working with us and TRAINING and MENTORING us is very important.

    Doesn't Recommend
    Neutral Outlook

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