PNC Mortgage

  www.pncmortgage.com
  www.pncmortgage.com

PNC Mortgage Reviews

Updated December 10, 2014
Updated December 10, 2014
52 Reviews
2.6
52 Reviews
Rating Trends

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Review Highlights

Pros
  • Work/Life Balance is pretty on par with other companies (in 5 reviews)

  • Good pay, good health insurance, mostly good people (in 3 reviews)


Cons
  • The processing and underwriting are in Chicago and hard to reach and PNC will turn every closing into a fire drill (in 3 reviews)

  • The senior leadership and overall work environment are considered poor by the sales and operations teams (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Repetitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Mortgage

    Pros

    Hours busy enough to pass time

    Cons

    Management, no room for growth

    Advice to ManagementAdvice

    Listen to the employees

    Doesn't Recommend
    Negative Outlook
  2.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Mortgage

    Pros

    Made great relationships with co workers

    Cons

    Politics. Politics. Politics and more politics.

  3.  

    Great Place to work

    Former Employee - Customer Service in Miamisburg, OH
    Former Employee - Customer Service in Miamisburg, OH

    I worked at PNC Mortgage full-time (more than 3 years)

    Pros

    Great work life balance, and lots of room for growth and opportunity. You can easily get promoted within the company. Also great work from home opportunities.

    Cons

    The pay is subpar to other banks. They changed the pay grades so if you moved up to a different position you didn't make that much more money.

    Advice to ManagementAdvice

    Consider communicating more and also changing the pay grades back.

    Recommends
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  5.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Operations
    Current Employee - Vice President Operations

    I have been working at PNC Mortgage full-time (more than 3 years)

    Pros

    The environment is family friendly, team structured and supportive and recognizes the individual strengths of its employees

    Cons

    The opportunities to advance are limited. The hiring structure encourages the workers to leave PNC and come back to achieve any true change in their wages.

    Advice to ManagementAdvice

    Management needs to recognize the cost of building a quality employee and institute a retention program (wage and benefits) that recognize successful workers.

  6.  

    Number-driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SPOC II in Miamisburg, OH
    Former Employee - SPOC II in Miamisburg, OH

    I worked at PNC Mortgage full-time (more than an year)

    Pros

    One thing that I loved was my supervisor. She was very supportive, along with my immediate team.

    Cons

    Scoring your calls the same month you come back from maternity leave while you're still training, division amongst other supervisors and employees. High turnover rate and mandatory training sprung on you last minute. Other employees wouldn't give them their job back after they fired them while they were PENDING FMLA.

    Advice to ManagementAdvice

    Remember your employees that have families and work hard to keep your company looking good.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Mortgage Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Officer in Newport News, VA
    Former Employee - Mortgage Loan Officer in Newport News, VA

    I worked at PNC Mortgage full-time (more than an year)

    Pros

    Good Benefits. Training program was good.

    Cons

    No support from direct manager. Processing, underwriting, and sales all ran like three different companies.

    Doesn't Recommend
  8.  

    Sweatshop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter Level III in Pittsburgh, PA
    Former Employee - Underwriter Level III in Pittsburgh, PA

    I worked at PNC Mortgage full-time (more than an year)

    Pros

    The check is nice. Working an excessive amount of time does lead to some large paychecks.

    Cons

    Excessive workload, poor equipment and no work life balance.

    Advice to ManagementAdvice

    The management that came in during 2011 treats employees as they should always be available to work; no work life balance. It wasn't always that way there.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Too much of a bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Mortgage

    Pros

    Good salary. Nice people to work with...

    Cons

    They don't get the mortgage business. They over kil on paoerwork. Realtors laugh when you mention them.

    Advice to ManagementAdvice

    Treat it like a mortgage company not as a stoic old bank sub.

  10.  

    Very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer in Houston, TX
    Former Employee - Loan Officer in Houston, TX

    I worked at PNC Mortgage full-time (less than an year)

    Pros

    The people at PNC Mortgage are smart and talented.

    Cons

    If you are out of the bank's footprint, don't work here as a Loan Originator. PNC will turn you into a 40k a year processor. You will have the worst technology in the industry and you will be chained to your desk doing paperwork. The processing and underwriting are in Chicago and hard to reach and PNC will turn every closing into a fire drill. PNC Mortgage WILL ruin your reputation with Realtors- that is a fact.

    Advice to ManagementAdvice

    Shut down the mortgage company outside of your bank footprint and either start over from scratch or buy an existing company and keep it separate from the banking side. PNC has the people and resources to be the best in the country, but the route you folks have taken makes PNC Mortgage one of the worst.

    Doesn't Recommend
    Negative Outlook
  11.  

    Stuck in their old ways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Mortgage

    Pros

    Work/Life Balance is pretty on par with other companies. They pay ok when it comes to salary. They have young talent at the comany (Top tier recent college graduates).

    Cons

    HR Department lives by their old logic of "Experience over youth/talent. They would rather higher someone that has 5-10 yrs experience than giving the job to an internal employee with is young, talented and educated.

    Advice to ManagementAdvice

    Take advantage of the young talent is which you have available rather than chasing someone with years of experience that you would have to pay 30K more per year.

    Doesn't Recommend
    Neutral Outlook

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