PNM Resources Reviews

Former Employee – worked at PNM Resources

Pros – Company takes care of you.
Good people to work with.
It's a public utility company.

Cons – Unorganized.
Management was not to organized.

Yes, I would recommend this company to a friend

Former Employee – worked at PNM Resources

Pros – Great experience, I've learned a lot and worked with some wonderful people. Pay is very good for New Mexico.

Cons – In one word, "Management." Upper management has the philosophy, "Do as I say, not as I do." All they care about is how big their bonus is going to be and how much money they make. It is all about appearances now. They've gotten rid of a lot of good people and the only ones who are left are the ones who claw their way over their co-workers and stab them in the back to get what they want. Morale is at an all time low. The company is swimming in bureaucracy thanks to an over zealous HR department. Performance plans, for example, are very arduous to complete and in the long run, don't mean a thing. The new kicker this year is that a certain percentage of employees in each department now have to get a "Needs Improvement," regardless of how the department or the individual is actually performing -- talk about de-motivating!

Advice to Senior Management – Quit worrying so much about yourselves and start worrying about what's really good for the company and the people who work here. We're the worst rated utility in the nation, and management wears it as a badge of honor! Quit blaming the PRC for its lack of support on rate increases and start doing the job you [emphasis on "you"] were hired to do and get paid obscenely well to do.

No, I would not recommend this company to a friend

Former Employee – worked at PNM Resources

Pros – Employees at Director Level and below worked hard and worked together to make the company a great place to work. Environment was team oriented with celebrated success across the company and there used to be company organized events with the focus on helping the community.

Cons – Senior Management failed to move the company into a profitable direction and started hacking up the company to make the books look good. Instead of building up, it became years of tear-down and layoffs in a very poor economy. People who should have been let go due to lack of performance were kept and good people and knowledge walked to the door. IT was outsourced to India and the place is falling apart. Management gets a huge bonus but the employees and customers pay the price. Its really unfortunate. Change Senior Management now before there isn't anything left.

Advice to Senior Management – Stop the greed and start giving back to the people and community you serve--you'll live a happier life. We're all given a slim opportunity to make something of ourselves and, in the end, we aren't measured by how much wealth we've acquired but what we've done for our fellow man. The work is always going to be there but its the employees you've helped along the way that really matter.

No, I would not recommend this company to a friend

Current Employee – been working at PNM Resources

Pros – Pretty good company in Albuquerque, since the opportunites for professional is not a lot here.

Cons – It depends on your goals.

Advice to Senior Management – Basically, good work.

Yes, I would recommend this company to a friend

Current Employee – been working at PNM Resources

Pros – They pay me regularly and its a large company

Cons – Their pay scale is way under market, especially in Texas.

Advice to Senior Management – Be fair to everyone, not NM first.

Current Employee – been working at PNM Resources

Pros – - decent to good pay
- decent to good benefits
- generally nice people but afraid for their jobs and afraid of upper level management

Cons – - Management and especially upper level management can be very vindictive so need to watch what you say and what emails you write.
- CEO is widely disliked and feared by just about everybody I have met at the Company.
- an amazingly high percentage of employees are unhappy with the company. It really is stunning - I have yet to meet an employee that likes working at PNM Resources so morale isn't an issue because there is none.
- company's focus is on their next quarterly report - doesn't care about the quarterly report a year from now so no investment is made in anything till they absolutely have to then decisions are rushed so bad ones are made.
- they are heavy into outsourcing so people fear for their jobs. People constantly kid about being "impacted" - an euphemism that means your job has been outsourced
- many in mid-level management are folks that got there by breaking the Peter Principle so processes are frozen and change/improvement is difficult to make
- PNM R seems to be incapable of making decisions. They study things to death.
- not a place for someone who wants to grow in their career or learn new things.
- a depressing place if you like to solve problems and move on.

Advice to Senior Management – Time to grow up and realize that it is about the long term not one, two or three months from now. They also need to understand that caprice and vindictiveness are no way to run a company.

No, I would not recommend this company to a friend