PRC Reviews

Updated September 14, 2014
Updated September 14, 2014
33 Reviews
2.5
33 Reviews
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PRC CEO Andy Lee
Andy Lee
7 Ratings

Employee Reviews

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  1.  

    It was very challenging because I had to learn alot in a short amount of times

    • Career Opportunities
    Former Employee - Inbound Customer Service  in  Plantation, FL
    Former Employee - Inbound Customer Service in Plantation, FL

    I worked at PRC full-time for less than a year

    Pros

    Well John you know P R C which is now Alorica has alot of very knowledgeable employees who give you all the necessary training you need to succeed

    Cons

    I had to learn alot of infomation in a short amount of times

    Advice to ManagementAdvice

    Slow down the training courses , get more account and offer a reward system for being on times

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Its okay... Not good just okay...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Miami, FL
    Former Employee - Customer Service Representative in Miami, FL

    I worked at PRC full-time for more than a year

    Pros

    Ability to meet a lot of people, strong ability to move up from within if you play the right part and become friends with management and supervisors... Pay ehh... you can make it work but it really isn't enough as a basic agent! If your smart you'll leave and continue your education and get a better job or move up within the company. If you just like being social then you'll enjoy the environment depending on what account you work for it could be great! If you need a job always a good place to start or just get you going until you find better work elsewhere.

    Cons

    Very political and clicky... Pay isn't great but it will do if it must...

    Advice to ManagementAdvice

    Work harder for your staff and not just always cracking the whip!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Neutral

    Former Employee - Collections Agent  in  Plantation, FL
    Former Employee - Collections Agent in Plantation, FL

    I worked at PRC full-time for more than a year

    Pros

    I was able to take a longer lunch just to be able to pick up and drop off my daughter at the babysitter

    Cons

    I saw no opportunity to advance.

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  5.  

    Not very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PRC

    Pros

    Easy to fet hired and night schedule available.

    Cons

    Low pay, favoritism for trashy people, no advancement.

    Advice to ManagementAdvice

    Offer better incentives.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    call representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Representative  in  Margate, FL
    Current Employee - Call Representative in Margate, FL

    I have been working at PRC full-time for more than a year

    Pros

    there were no pros to working at PRC

    Cons

    they hired people like a revolving door

    Advice to ManagementAdvice

    stop the revolving door.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Excellent organization and mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Portland, OR
    Former Employee - Director in Portland, OR

    I worked at PRC full-time for more than 5 years

    Pros

    Missional focus is helpful to all staff.

    Cons

    Limited resources can mean limited opportunity.

    Advice to ManagementAdvice

    Align all levels of staff.

  8. 1 person found this helpful  

    Some good times and some terrible times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Miami, FL
    Former Employee - Customer Service Representative in Miami, FL

    I worked at PRC full-time for more than a year

    Pros

    Meeting a lot of people and becoming more outgoing.

    Cons

    Waiting a year before being offered a .25 cent raise. No benefits until after 6 months of employment.

    Advice to ManagementAdvice

    It's not called People Recycling Center for nothing. Do more to retain great employees and weed out the bad more efficiently. I was the best salesman on the floor and I got treated like the new guy that just walked in. Show appreciation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It wasn't that bad they try hard to make the area has a team work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Miami, FL
    Former Employee - Customer Service Representative in Miami, FL

    I worked at PRC full-time for more than a year

    Pros

    the experience and the hours they offer to work better

    Cons

    a lot of company left their side and people loose their job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Low pay, big promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Miami, FL
    Current Employee - Supervisor in Miami, FL

    I have been working at PRC full-time for more than a year

    Pros

    They seem to be always hiring.

    Cons

    There seems to be a lot of turnover.

    Advice to ManagementAdvice

    pay more for a better caliber of employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    DirecTV Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Colorado Springs, CO
    Former Employee - Sales Representative in Colorado Springs, CO

    I worked at PRC full-time for less than a year

    Pros

    Good money, commission for selling the NFL sunday ticket was put on a separate visa gift card sent to your home every week.

    Cons

    Very sales oriented, if 3 out of 5 calls weren't sales they'd send you home with no pay. This prompted people to do illegal things to boost their numbers. Also when hired your told you get free DirecTV service which is a lie. You have to work there at least 6 months and be at one of the top ranked in stats in order to get discounted services. They also encouraged us to lie to the customers and assure them of one thing when in reality they were getting something totally different.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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