PRIME Research

  www.prime-research.com
  www.prime-research.com

PRIME Research Reviews

Updated October 30, 2014
Updated October 30, 2014
27 Reviews
2.5
27 Reviews
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  1. 4 people found this helpful  

    Rigid culture and systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at PRIME Research full-time (more than an year)

    Pros

    Compensation is OK for manager, still pretty low when you consider education and work experience. Health benefits are good as well as perks like parking passes. 2 weeks vacation is OK, you can get more elsewhere. If you are interested in media and news, you'll find the topics interesting. Office culture is relaxed for some people but very very rigid for others.

    Cons

    You know how a company can tap into your potential and foster an environment that brings about new ideas and innovation? brings out the best in you? Well this is NOT that company. Developing staff and making them feel part of the team or understanding individual work styles is not something this company understands. They have one way of doing things, their way or no way. This is a place filled with old world rules, bureaucracies that stifle any kind of creativity and original thought. While it's nice to have foosball in the office, when you have the culture that exists here, fun stuff goes mostly unused.

    Flexible hours are there for hourly employees. when you're getting paid less than The Gap, they throw you this small bone for hourlys. Salaried people work somewhat conventional hours during slow times and around the clock during busy times.

    Directors act like dictators and can be quite suffocating. With company roots in Germany, you'd think they're more aware of oppressive regimes. It's odd because we're "thought innovators" yet no one cares about new ideas or fresh perspectives. If you choose to work here, you'll get used to these ironies. Comm company with a terrible website and poor internal communication? check!! Every employee starts with life and enthusiasm. Months later, notice they don't smile as much and look tired all the time. That's Prime sucking the life out of them. Terrible awful work life balance.

    Everyone is worked to death expect for Efficiency Directors. Laziest frat boys on earth. Auto directors think this is his living room playground and yell and scream profanities just because he's the boss. Understand that the HR team is literally just one person. Analysts are given way too pressure to beat efficiency scores and have too much anxiety to meet efficiency numbers. 18th century work mentality. they basically use sweat shop worker efficiency tactics to manage coders. How awful! No wonder turnover is high. Managers are given too much work and not enough time or autonomy to do their jobs. 60+ to 80+ hr work weeks. Laugh when they tell you it's 40 hours a week. This is a trick they play on noobs.

    Expect directors and higher ups to almost never give positive feedback. Spend long nights and weekends here and you'll still get micromanaged and in addition, no one will even thank you. The saying is " if there's no feedback then that's great:". This is messed up because that means the only feedback employees hear is negative. Of course, employees are unhappy!

    If you try to talk to management, they will try to convince you that your concerns are not valid. Nothing is more frustrating than to be worked to death and not even being able to voice your thoughts.

    Advice to ManagementAdvice

    Culture and expectations comes from the top and it's NOT HR's job to change the culture. As CEOs and upper management, this is your job. Read a book about Google. Thank you goes a long way. This is the 21st century. We're a modern company in America, not a sweat shop in China

    Doesn't Recommend
    Neutral Outlook
  2. 5 people found this helpful  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at PRIME Research full-time (more than 3 years)

    Pros

    Overall, the only thing that is good here is that the work for managers is mildly interesting. Analysts work can be interesting but is always incredibly rote. Things like schedules do depend on your job title. Manager schedules depend on client needs.

    Cons

    Culture is very mixed as this depends on who you report to. Every boss here is so different here so there is no company culture in that regard. Everything from culture to work environment depends on who you report to. Some bosses are strict and give you little freedom, other bosses let you do whatever you want. Autonomy just depends on the dept and the person in charge. Inconsistent management is a definite con.

    Only thing that is common here is the lack of communication between VPs and higher ups and the rest of us. There are many offices globally which complicates work processes. New York office does whatever they want. I'm sure the Ann Arbor office is perceived as the same from the German office perspective. The company values people who are good looking and can talk a lot of fluff. The C-suite is SO out of touch with the lives of their employees... it's unbelievable. Rampant nepotism and favoritism. Very inefficient work processes.

    For all levels and roles, there is almost zero communication about what they expect you to do, work norms, etc etc. They expect you to find out instead of doing a better job of communicating.

    Advice to ManagementAdvice

    Stop wasting valuable company assets on Directors and C-suiters who are lazy and incompetent. Granted, some VPs/ Directors work really hard but some don't even lift a finger. Stop overvaluing pretty faces over actual hard working people. Re-invest those resources into retaining your work force. Stop talking about training programs for all staff and actually do it. Continuing to hire new people costs money.. you don't need an MBA to realize that. Stop looking at glassdor for criticism and just ask people what they think!

    Doesn't Recommend
    Positive Outlook
  3. 1 person found this helpful  

    I am happy here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at PRIME Research full-time (more than 5 years)

    Pros

    - interesting clients: we work for the world's most admired companies
     - great colleagues: smart people with different cultural or professional backgrounds
    - nice office space: the Ann Arbor office is stunning
    - international culture: exchange program with offices in the UK, Germany, Brazil and China

    Cons

    - ramping-up of new colleagues is often not fast enough and doesn't keep up with the company's growth
    - still some "small company" processes and structures in place which aren't working for a company of this size.
    - meeting tight report deadlines can be stressful and sometimes requires overtime work.
    - some clients can be very demanding ...
    - software development needs to be more agile.

    Advice to ManagementAdvice

    The 2015 HR plan is a move in the right direction. Live up to your promises. Build an organization and structure which are supporting the growth of the company.

    Recommends
    Positive Outlook
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  5.  

    Laid back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Analyst
    Current Employee - Media Analyst

    I have been working at PRIME Research part-time (less than an year)

    Pros

    Your schedule is very flexible, in fact you will probably make your own. The nice part is everyone is friendly and there doesn't seem to be this large competitive nature lingering in the background. There are two kitchens, a pool table, and foosball table in the office... who else has that?!

    Cons

    if you are someone who needs to be active, moving around, this job is not for you. You work at your computer the entire time, except for the very occasional meetings. Difficult to be stationary for so long. There are deadlines that need to be reached.

    Advice to ManagementAdvice

    Expand space!

    Recommends
  6. 3 people found this helpful  

    Purgatory at Prime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Analyst in Ann Arbor, MI
    Former Employee - Media Analyst in Ann Arbor, MI

    I worked at PRIME Research full-time

    Pros

    FLEXIBLE SCHEDULING: Approximately 80% of the time you can schedule when you will work your designated hours.

    NICE CO-WORKERS: If you are an analyst your fellow co-workers are a nice group.

    WORKING FROM HOME: The option for eventually working some of your hours from home is open to many.

    GOOD INSURANCE: After you are a full-time employee for a year you qualify for insurance & it is good coverage.

    Cons

    LOW PAY: Prime expects 30K-40K performance & dedication from analysts who are paid $10-$12 per hour.

    PARKING: If you have to pay to park, which most analysts do, you'll be paying $1.20 per hour to park.

    MANAGEMENT: Most of those in management positions have little, if any, management skills. Needless to say it shows.

    DAYS OFF: There are no paid vacations, no paid holidays, no sick days. If you don't work you don't get paid, period.

    TRAINING: Training is hit or miss & inconsistent.

    HIGH TURNOVER: Based on the above there is a high turnover of analysts.

    Advice to ManagementAdvice

    Contrary to many I think HR does a good job. It's a very big job for one person & she covers all the bases as best as she can.

    In regards to the rest of upper-management I would suggest quit playing games with the analysts. Telling them that they are "important" & what a "key part" they play only goes so far. Believe it or not people actually scoff at that stuff after meetings when this is relayed to them. Actions speak louder than words. You can work for Republic Parking, across the street, for $12.50 an hour to start & that includes full benefits including paid holidays & free parking. (No college degree required.) I would highly suggest paying analysts better, much better, & giving them additional benefits after a year's employment. The analysts are truly second class citizens at Prime.

    If someone is smart they'll get a union in there for the analysts. This is a case where strength in numbers may be what it takes. Or a sit-down or walk-out during a key project for a client. Something to shake the tree. Nothing else seems to work.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PRIME Research

    Pros

    Flexible Schedules
    Laid back working environment

    Cons

    Poor communication
    Poor communication
    Poor communication
    Poor communication

  8. 3 people found this helpful  

    It's a good place to find out how crappy office work can be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Analyst in Ann Arbor, MI
    Former Employee - Media Analyst in Ann Arbor, MI

    I worked at PRIME Research part-time (less than an year)

    Pros

    They don't bother you too much.

    Cons

    They don't care about you at all and communication is nonexistent.

    Advice to ManagementAdvice

    Hire an HR Staff. The current people in charge of employee relations are terrible, mean, dare I say bitchy. Communicate better with the "underlings" so they're on the same page as the managers and feel like their work matters. Maybe that would help with the ridiculous turn over and low rate of retention and lack of good people there. You say work time is flexible but in reality there's an unstated understanding that you will be the one who is being flexible to the company and not the other way around. You really need to pay people more. 10 bucks an hour is a joke.

    Doesn't Recommend
    Neutral Outlook
  9. 3 people found this helpful  

    A Logical Disconnect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Analyst
    Current Employee - Media Analyst

    I have been working at PRIME Research full-time (more than an year)

    Pros

    Flexible work schedule and nice office amenities make the days bearable Nice co-workers on your side of the office help when you do find some free time between deadlines. Company outings like picnics and sports events are fun and catered well.

    Cons

    Their promotional structure is poor, with new people being favored as opposed to internal promotions. In addition, there is no clear path to promotion, other than what seems to be luck and timing. Analysts are seen as highly replaceable people. This has lead to firings en masse in the past. Hopefully the growth of the company prevents that in the future though.

     Speaking of growth, they have a hard time managing it. The office space that was once gigantic is now getting tight. However, due to demands from Germany and rigid rules, analysts and Project Managers cannot sit together, so space goes unused. For some reason it seems PRIME stands by their analytic work when pitching to clients, but would rather keep us hidden away from the front of the office when touring clients.

    Proprietary systems are often not ready to go, and they break down often creating problems for reports.

    Advice to ManagementAdvice

    Promote from within more, and offer better guidelines in how to improve within the company. Create standardized and written methodology across projects.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PRIME Research full-time

    Pros

    The company is in high growth mode and has a lot of great opportunities with fortune 500 clients. Co-workers are smart, easy to work with, and willing to work hard. Senior management gives employees plenty of freedom to take on as much responsibility as they wish. Lots of work schedule flexibility. The services the company offers are unique and always rapidly evolving in a hot industry.

    Cons

    There is poor communication and knowledge management across the company, specially between the German head office and the U.S. offices in Ann Arbor and New York. Business processes are still designed to support a much smaller company and don't hold up under the recent high business growth rates. There is no overarching talent management and training plan.

    Advice to ManagementAdvice

    The company has great potential and the problems are driven by its success and growth. However, the growth cannot continue unless you address: (a) the need for proper communication and training for employees, especially as products evolve. (b) improve your engineering processes, with a focus on quality control. (c) establish more robust support services in HR and IT to support the work and the staff.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    The Lack of Organization, Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Analyst in Ann Arbor, MI
    Former Employee - Media Analyst in Ann Arbor, MI

    I worked at PRIME Research full-time (more than an year)

    Pros

    nice people (sadly none of them are happy), relaxed environment, and supposedly flexible schedule

    Cons

    not very flexible because the people in charge are unorganized, inexperienced, and that shows as deadlines approach and no longer can employees be flexible because everyone is left scrambling to complete what should be a simple task had there been more competent people in leadership roles.
    pay is comparable to Burger King. no benefits. there will be new people hired that you will see in the office instead of promoting current employees that are much more competent and knowledgeable of the tasks at hand.

    Advice to ManagementAdvice

    structure your organization accordingly. the same person shouldn't be running human resources, accounting, and office management because that just makes none of them done correctly. and lastly pay your employees more than the parking garage attendant across the street. it reflects poorly on the organization if you not only require an employee to pay for their own parking but that same employee will see that the parking attendant makes more hourly pay.

    Doesn't Recommend
    Negative Outlook

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Prime Research, German Centre, 12th floor

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