PROS Reviews

Updated August 23, 2015
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PROS President, CEO, and Director Andres D. Reiner
Andres D. Reiner
8 Ratings

Pros
  • Very smart people, it seems like recent hires (at least in my area) have focused greatly on taking the company culture to the next level of innovation (in 9 reviews)

  • In the right position you can achieve work life balance (in 4 reviews)

Cons
  • Expect employees to work long hours; poor work/life balance (in 7 reviews)

  • there is no clear definition of how bonus is distributed (in 3 reviews)

More Pros and Cons

21 Employee Reviews

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  1. Helpful (7)

    This ship is sinking.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PROS full-time

    Pros

    Good place to start your career. Lots of great people, willing to answer questions and help you learn. Relaxed work environment. Decent pay and benefits. Some good middle level managers.

    Cons

    Struggling leadership, vague vision for company direction. A service corporation posturing as a products company. Very hierarchical, autocratic management structure. Lots of managers, directors, and vice presidents versus individual contributors. You will be told to get something done with few guidelines and vague expectations - then told to redo it at the last minute. Zero work / life balance. Be ready to work 50-60 hour weeks because of poor planning by management. Top performers put in a lot overtime and receive no meaningful recognition (raises, bonuses, etc.). Nearly impossible to get a promotion or change roles.

    Advice to Management

    Change course before you go off the deep end. Focus on developing and training your people, and empowering and promoting your top performers. Invest in training for managers, middle management to senior level. Set clear expectations for management and leadership performance, and enforce consequences for poor performance. Provide management accountability and transparency. Raise salaries and benefits to be competitive with industry standard.


  2. Helpful (5)

    Pros not really.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not many pros. Decent pay. Stable company.

    Cons

    Bad leadership. No Accountability for anyone. Bad designed products. No process. No vision.

    Advice to Management

    Make your people be accountable. Focus on the improving the culture of poor quality products into high value useful products. Remove the Pros cliques that have been their for 10 plus years and don't provide any value other than getting in the way of progress.


  3. Helpful (9)

    Lack of vision, lack of strategy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PROS (More than 3 years)

    Pros

    The individual contributors have great teamwork, team spirit, and willingness to help. Great culture at the mid to lower levels.

    Cons

    All decisions are held at the executive level and poor communication outward. Executives huddle and then decide.

    Advice to Management

    Empower your employees. Not in your words but in your actions.


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  5. Helpful (6)

    Corporate Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prefer Not to Say in Houston, TX
    Former Employee - Prefer Not to Say in Houston, TX
    Doesn't Recommend
    Positive Outlook

    I worked at PROS full-time (More than 5 years)

    Pros

    Very smart people; tolerant, multi-cultural environment; intellectually challenging; flexible work schedule; can work from home; occasional rewards for all employees regardless of performance; value the individual

    Cons

    No work-life balance; all employees have laptops which results in working evenings and weekends. It is expected. The constantly looming deadlines, complexity of implementing the pricing software, and customer demands make it a 24/7 job.

    Advice to Management

    Keep you renegade, megalomaniac managers under control. As in every company, there are good and bad managers. Politics allows some real slave drivers to destroy their subordinates and claim all the glory for themselves. You know who they are, but close your eyes to it and don't act on it. Also, less nepotism might be good.

    PROS Response

    May 5, 2015 – Talent Acquisition

    Thank you for responding and providing your feedback. We make it a point to treat all employees fairly and with respect in our workplace. As a growing global company the demands are many. Our ... More


  6. Helpful (8)

    An easy, dead-end job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Engineer in Houston, TX
    Current Employee - Quality Engineer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PROS full-time (More than 3 years)

    Pros

    PROS has a pretty relaxed work environment (within the development organization) with long periods of little work. The benefits aren't bad (okay pay, flexible hours). It is a very easy place to simply show up and not make waves.

    Cons

    There are no interesting problems to work on, not that I've ever seen. The only "work" is patching up problems induced by poor processes which in turn adds to the already significant technical debt. There is no long term vision for the company, which means no career development. Things like the tuition reimbursement program are a sham, but good for selling new hires on the company. It is very easy to be pigeonholed into whatever role you were hired into. Lots of folks have been doing the exact same job for years on end, which becomes the expectation for new employees. Training is nonexistent, which would be a problem if you ever needed to know something about the products offered.

    Advice to Management

    I'd recommend training your workforce and establishing a long term vision for the company (and then sharing it with your employees). Stop contracting out development and QE. Invest in your employees - it will probably cost more in the short-term but the hole only gets deeper the longer you keep digging.


  7. Helpful (9)

    Wants to be great.....but isn't

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PROS full-time (More than a year)

    Pros

    Hard to say, some nice people, overall challenging work

    Cons

    Too many leaders, they have gotten over-loaded with Vice Presidents.....not enough people doing the work. No work/life balance, pay not competitive, many senior managers operate in silos and not qualified to be leaders.

    Advice to Management

    Free snacks don't overcome fundamental flaws in leadership. Focus on your people and not on your bottom line. Add resources where it counts, not more presidents, more people in the trenches.


  8. Helpful (13)

    Entry level does all the work. Management gets all the pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant II in Houston, TX
    Current Employee - Implementation Consultant II in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PROS full-time (More than a year)

    Pros

    Decent pay. Enjoy the people I work with. Can work from home.

    Cons

    Work life balance is tough. Zero concern for employee development. Management plays favorites. Never say no to a customer, so the entry level employees have to deliver way to much while management looks good for keeping customer.

    Advice to Management

    Start being concerned with bottom line, not top. Stop reporting Non GAAP earnings when we lose money. Stop acting like we are peers with Deloitte/Accenture/IBM and stop acting like we are a "big data company" We use MS SQL Server....


  9. Helpful (8)

    Convoluted leadership and goals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PROS full-time

    Pros

    Benefits, office environment. Vacation policy

    Cons

    They stress work/life balance. However, it's all just rhetoric. Job readiness training is virtually nonexistent- if you don't know it going in, you'll have to figure it out yourself and quickly. Leadership/management direction and goals are confusing and change literally day by day. Much of what has been planned and developed long-term is changed causing panic, and undue pressure for all. Major platforms fail to reach fruition as planned.

    Advice to Management

    Stop watching the ticker tape each day and spend time with the heart of the company........your people.


  10. Helpful (7)

    Organizationally needs improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PROS full-time

    Pros

    Flex work hours, free snacks and other perks, smart and friendly colleagues.

    Cons

    Lots of unqualified people playing manager roles, don't look to grow people, lack leadership skills, lack vision and focus. Career paths are unclear. Heavy politics. Tense environment around managers.

    Advice to Management

    Consider reorganizing based on Meritocracy, and define clearly the career paths.


  11. Helpful (20)

    Dysfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PROS full-time (More than 3 years)

    Pros

    +Excellent people +Nice perks (free snacks, ice cream, etc) +Good location (Houston office) +Good products with satisfied customers +Growth company that's doing very well financially +Excellent internship programs +Culture and values are great

    Cons

    -Extremely disorganized -Senior management are very reactive and never follow through with a plan -Compensation not very competitive -Little room to grow; still a small company at heart -Lack of communication between groups -Difficulty making decisions -Internal politics becoming a big problem -Expect employees to work long hours; poor work/life balance -Very high turnover

    Advice to Management

    Delegate. If you want the company to grow at the rate that's being communicated to Wall Street, the same three people can't be making every single decision. The lack of trust senior management has in employees is detrimental to morale and hurting productivity.



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