PROS Reviews

Updated September 1, 2015
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3.0
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PROS President, CEO, and Director Andres D. Reiner
Andres D. Reiner
12 Ratings

Pros
  • Very smart people, it seems like recent hires (at least in my area) have focused greatly on taking the company culture to the next level of innovation (in 9 reviews)

  • In the right position you can achieve work life balance (in 4 reviews)

Cons
  • Expect employees to work long hours; poor work/life balance (in 7 reviews)

  • there is no clear definition of how bonus is distributed (in 3 reviews)

More Pros and Cons

33 Employee Reviews

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  1. Helpful (1)

    Needs to Grow Up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart people, great products, awesome location. Company prides itself on being hip.

    Cons

    Management is not unified. No clear direction on career paths. Very political.

    Advice to Management

    Start pulling in the same direction & communicate more often. Senior executives need to get around more-no one sees them.


  2. Place to work

    • Comp & Benefits
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    Pros

    People are helpful here. Good place to work

    Cons

    No training on current projects


  3. Helpful (1)

    2 years in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    Pros

    camaraderie, no micro-management, office outings

    Cons

    lower salaries, lack of clear communication

    Advice to Management

    don't just ask for feedback, listen to it


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    PROS - Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Alliance Manager in Houston, TX
    Current Employee - Senior Alliance Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at PROS full-time (Less than a year)

    Pros

    Nice people, good work-life balance

    Cons

    Disjointed organizationally, difficult products to sell, sink or swim for new employees

    Advice to Management

    Spend money on marketing new products, if you want to become a market leader in that space


  6. Helpful (5)

    Great place for first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Houston, TX
    Current Employee - Software Engineer II in Houston, TX
    Neutral Outlook
    Approves of CEO

    I have been working at PROS full-time

    Pros

    PROS is a great place to work if you are fresh out of college and looking to jump start your career. The managers I have worked for have always been very open to provide feedback on a whim and also answer questions regarding a wide range of topics that may not necessarily fall directly under their area of expertise. Colleagues are very friendly. Work environment is very open and work timings are flexible with the option to work from home when needed. It is also a great place to learn how to work with customers and deal with the constant barrage of requests that come in from customers looking for specific features in the products they purchase from PROS.

    Cons

    Job roles can be better defined. Sometimes getting a promotion isn't always easy and people have been known to either switch departments or leave the company altogether after a couple of years. A clear sense of direction may be lacking sometimes in terms of where a project is going, how it needs to be implemented and what the project roadmap is for the future. Pay definitely needs to improve otherwise the really smart employees will definitely be lost.

    Advice to Management

    Provide a little more clarity on the vision for the company. The Kick Off meetings at the beginning of the year are great however I would like to see more clarity provided on all the facets of the company. The previous Kick Off Meeting focused way too heavily on the Pricing side of the business and not enough attention was paid to promote the Travel side internally.


  7. Helpful (5)

    Good company, should keep its employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Implementation Consultant in Skokie, IL
    Current Employee - Technical Implementation Consultant in Skokie, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time (More than a year)

    Pros

    Company with potential, will to innovate, diverse locations...

    Cons

    Not much evolution possible, salary not as high as market.

    Advice to Management

    Keep the people that are important, the ones that are really hard workers and that are carrying the company... Listen to employees.


  8. Helpful (12)

    Okay company to learn and grow. Internal problems with direction and vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PROS full-time (More than 5 years)

    Pros

    Some very smart people that are humble and willing to mentor. Engineering has a core of people that knows the product very well. All hands on deck during release makes a good effort for release.

    Cons

    Can't keep GOOD talent. Management thinks this is normal or cyclical, it's not... Senior engineers and people who have been here 5+ years are leaving... Outdated technology, underpaid, and overstressed environment. On top of that, the company is losing a ton of money (check out the quarterly reports). Going to love the response from HR on this. They're going to say we get health fairs and other perks to make up for... If you think I'm being cynical, just read the other reviews.

    Advice to Management

    Try to do whatever it takes to keep good talent. Whatever your doing isn't "enough". Deliver if you promise. We haven't been a true software company in years, but a sales/marketing company. Focus on product, and innovation. Employees are literally rattled by the losses (financially and employees), so speak about the elephant in the room.

    PROS Response

    May 18, 2015 – Talent Acquisition

    Thank you for your review. In the same way that PROS products helps our customers compete and win more effectively, we're committed to do whatever it takes to help build a strong business and ... More


  9. Helpful (6)

    OK company, trying to move to good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at PROS full-time

    Pros

    Work-life balance, fairly easy to move around and try something new, can live where you want in most roles

    Cons

    Below average compensation, spending more on new people and less on existing employees, micro-managing


  10. Helpful (2)

    Pretty good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at PROS full-time

    Pros

    a relaxed and pleasant atmosphere, nice corporate culture

    Cons

    pay rates are generally below Houston average.

    Advice to Management

    It will be difficult to continue to retain talent if the organization is treated like the minor leagues

    PROS Response

    May 5, 2015 – Talent Acquisition

    Thank you for responding. We compete with talent and salaries on a continuously. How we pay is sometimes better and sometimes not. Sometimes we don't pay as much as the big tech companies, yet I ... More


  11. Helpful (4)

    Help Desk II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Houston, TX
    Former Employee - IT Specialist in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The environment is dynamic! Loved my work colleagues, diversity and challenges. Human Resources employee affairs representatives did a great job creating employee activities and events to help us socialize and get to know your colleagues. Great job, Rose Nolan, Adrienne Collins and many more!!

    Cons

    Advancement is difficult for someone who is too good at their present position. They are basically stuck while acquiring more duties from other positions to streamline the team. Those who are adequately fulfilling their roles seem to moved around or promoted into other opportunities quickly. This happens quite a bit in the IT arena.

    Advice to Management

    Grow the team members who show the drive, enthusiasm and ability to do so. Quit making excuses to promote others just to keep them from not properly fulfilling the job requirements they were initially hired on for. Show initiative to grow those who are thriving in their arena. Help them spread their wings to learn more and take on new challenges in the fantastic PROS environment.



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