PSAV Reviews

Pros

If you're ready, willing, and able to relocate, PSAV has tremendous opportunities for career advancement. This is a great place for a technical person who is interested in moving into business management or for an entry-level AV technician looking to hone his/her skills.

The company values communication and goes to great lengths to (1) facilitate discussion across the org chart and (2) make information accessible to employees.

Because so much of the company is geographically decentralized, locations operate with a generous amount of freedom. This autonomy can be a boon or a burden. Generally speaking, this self-reliance is a great motivator and helps foster creativity.

Cons

The nature of the business - which relies heavily on maintaining contracts with hotels and convention centers - requires a great deal of flexibility. Certain locations may see high levels of turnover, but the company as a whole seems to retain its employees. The constant surplus of job openings creates a sort of safety net in this regard.

Pros

- Decent pay
- Ability to manage your own department

Cons

- Sometimes not enough staff to spread the workload

Pros

It beats not having a job.
Medical Benefits are good.
Some of the directors are great to work with!
A good basic job for beginner audio visual technicians.

Cons

PSAV does not appreciate their staff or their management teams. All employees are no more than pawns, hired to further the company dollar. The company is extremely top driven and the upward management is further removed from reality than I've ever seen. Money is not put into new gear and the company is 10 years behind current technology. PSAV knows everything and will not listen to any ideas outside of their own. Working hard is a way to be trusted with more tasks for the same pay. Those who simply putt along, will survive and if lucky, even get a raise. The general capabilities of PSAV's average staff does not exceed small (low end) hotel AV.

Advice to Senior Management

You are hurting your managers, staff, and eventually your clients the way you manage your company. If you cannot give your staff the things they need and the respect they deserve, you will never compete with the other AV companies. PSAV considers themselves a "World Leader" in audio visual but is known around town as the bottom of the barrel. Get a clue and get your act together or your decline will only continue.

Pros

1. Autonomy in overall success of your property.
2. Oppotunity to work with Fortune 500 organizations.
3. Networking capability within hotel industry.

Cons

1. Compensation packages are not competitive for the caliber of talent that is attracted.
2. Marketing and Inventory Procurement budgets are limited, thus preventing adequate competitive bids against third party suppliers.
3. Payroll budgets are limited which jeopardize operations/logistics on customer projects.

Pros

- possible to move to other states and locations when opening are available
- when you work the hotel division some hotels have food and coffee (not a PSAV provided benefit, but never the less is cool)
- vacation, sick days and (some holidays)
- one of the good places to learn about the industry

Cons

- poor pay
- poor reviewing process (although improving)
- worst HR I ever encountered
- really old AV equipment (still possible to learn how to use slides and overheads).
- really old technology (my parents have better AV stuff than most hotels, PSAv warehouses, etc..)
- very non-technical management.
- some hotels have hostile environments (and you have to take it an LIKE it).
- complains are discourage, ignored and punished accordingly
- retaliates
- promotes friends and family (lot of favoritism, and very obvious)
- poor increases (get as much as you can when you start because going is slow, if it ever happens)

Advice to Senior Management

Hopefully I will be working some place else soon. So...
Hey keep doing what you are doing. And please promote the brown nosers, fire anyone that knows a lot of technical stuff. Lower the wages, raise the rental costs, use even older equipment. Keep the method of the HR. This way the company should go out of business faster and maybe someone with better sense would make the AV industry a nice jobs to have again.

Pros

Overall pay is fine and the medical benefits are good.

Cons

Long hours. Uninvolved management. Lack of communication. The sales team doesn't know what we sell or how to spec events.

Advice to Senior Management

Training for all positions. Opportunities for advancement. Mentoring would be a good idea as well. Streamlining all purchasing and being proactive in the industry.

Pros

Great support team and fun , professional environment

Cons

For a large company,. purchasing sometimes has too much red tape.

Advice to Senior Management

Give your leaders corporate credit cards so they can get things done more efficiently.

Pros

Different every day. The job keeps you on your toes and you have the chance to work with a variety of people.

Cons

Silos we're hard to overcome. I understood some divisions had preference over others. Compensation was great but could have had more of an accountability measure for profitability built into it.

Advice to Senior Management

continue to work on breaking down the silos and creating a balanced working environment to ensure the satisfaction of all employees across different divisions.

Pros

When I first took the role almost 18 months ago, I thought it was a "nothing" job, but I had an opportunity to be at multiple of the hotel locations. I was able to learn with coworkers, their properties, and the hotel's management team. It has some problems just like every company does, but overrall - it's the best place I've ever worked. It provide clothes allowance, holiday, sick/personal leave, and pretty good benefits. It's the best place I've ever worked since I was graduated from an university.

Cons

It has some problems just like every company does, but overrall - it's the best place I've ever worked so far. Every property has a different management, which it is up and down, but if you do work well with them, they will treat well (most of the time). In the summer season, hourly staff will be struggling since we barely get 10-20 hrs per week (especially in July). In the normal season, we usually get over 40-60 hrs per week for full time staff.

Pros

Good hardworking peers make up the core of this company.

Cons

Senior leadership - Not enough diversity

Advice to Senior Management

Hire better senor leadership with more experience