PSAV Reviews

Updated July 30, 2015
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367 Employee Reviews

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  1. Stable company but to many steps to advance and go up into a better position.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Technology Specialist
    Current Employee - Event Technology Specialist

    I have been working at PSAV full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Is a steady job, good benefits, non stress enviroment, in high seasson you can work a lot of over time.

    Cons

    Moving up is difficult cause you have to go step by step no matter you have the credentials or the experience.


  2. Helpful (1)

    Expendable Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PSAV full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    If you find yourself in middle-management, there can be some rewarding aspects to working with PSAV such as variety in daily tasks and reasonable work schedule.

    Cons

    Technicians are treated as expendable cogs in the hands of inexperienced hotel Directors learning how to manage labor. PSAV has been absorbing other smaller companies and in the process, ignoring training of the revolving door leadership on the ground. Without training at the top, there is no training at the bottom and eventually morale and partner relationships suffer.

    Advice to Management

    Revise and revamp the training programs that have fallen by the wayside. Technology is changing as well as it's implementation in a business setting.


  3. Good job, but no social life.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Technology Specialist II in Philadelphia, PA
    Current Employee - Event Technology Specialist II in Philadelphia, PA

    I have been working at PSAV (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Challenging environment, interesting work, and a wide variety of clients. There is a lot of creative work and problem solving which keeps the job from getting too monotonous.

    Cons

    Unfortunately due to the nature of the show production business, schedules are unpredictable, hard to plan around, and often require long shifts.

    Advice to Management

    Figure out some sort of on-call system for technicians to cover last minute pop up requests, and enforce contract clauses like cancellations and labor prices.


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  5. There are worse jobs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Event Technology in Detroit, MI
    Current Employee - Director of Event Technology in Detroit, MI

    I have been working at PSAV full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Large company with plenty of opportunities to gain experience and move up. Especially if you're willing to relocate. For the right person it can be a great place to work with rapid promotions. Ability to adapt to changing environments is a must. Strong customer service skills are at least as necessary as strong technical skills.

    Cons

    Work/life balance can be a hassle, even in management role (sometimes especially in a management role) Mediocre pay. Sometimes at the mercy of hotel staffs that know nothing.

    Advice to Management

    There has to be a better way to handle the small properties. The short turn around on scheduling should be addressed. There is no reason to have to wait until Thursday to know if you have Saturday off.


  6. Event Technology Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PSAV

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent training opportunities, health insurance, cheap hotel food, career wear allowance, regular hours (if you are full time)

    Cons

    long hours, lack of balance between life and work, relatively low pay, an incentive system biased towards the managers implementing it, gear that is in bad condition doesn't get fixed/replaced,

    Advice to Management

    work on providing more regular training opportunities for techs and be more up to date on replacing or fixing gear.


  7. Helpful (1)

    Fairly Standard, but not in the Good way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Technology Specialist in Vienna, VA
    Current Employee - Event Technology Specialist in Vienna, VA

    I have been working at PSAV full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is rarely a shortage of hours so long as you can demonstrate knowledge in the major disciplines and a good work ethic.

    Cons

    Poor scheduling timeframes, low pay, sub-standard benefits, long and sometimes inconvenient hours, subject to whims of the hotel your stationed at, competent employees leave quickly due to better offers

    Advice to Management

    Unilaterally cut commissions by 15% and give part of the money you save back in people's wages. That's why you can't keep anyone with real skills.


  8. Hotel AV

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technician in Coronado, CA
    Current Employee - Senior Technician in Coronado, CA

    I have been working at PSAV full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Steady work with benefits in an Audio Visual Feild

    Cons

    Work/Life balance is difficult. Shifts range from 4 hours to 12+

    Advice to Management

    Work smarter not harder


  9. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PSAV full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Decent pay and benefits Lots of training opportunities

    Cons

    Very different environments from location to location Micro-managing by some supervisors Getting too large, too quick - lack of customer care

    Advice to Management

    Leadership needs to be more involved.


  10. Helpful (1)

    Great opportunity to learn. You will want to move on soon though

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tech in South Florida, FL
    Current Employee - Senior Tech in South Florida, FL

    I have been working at PSAV part-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great learning environment, you can learn a career for future opportunities. training available. fast paced get to meet a lot of interesting people learn about the hotel industry in depth decent benefits if your a creative problem solver, you will like the fact that you get to figure things out all the time (stuff breaks and you dont usually have the right tools for the right job so you need to do the best with what you have). i love the work, i enjoyed working full time working with equipment. (couldnt stay full time, family had to come first)

    Cons

    they work you until you cant take it anymore. if you have a family/significant other, you will never see them. they expect you to stay at starting wages for a long time with small raise increments (they will promise better raises). They pay well under industry standards for technicians in this industry! you have to be available for any shift at any time for any reason you will work every major holiday most times you dont have the right equipment for the job as budget constraints dont allow many new equipment purchases PSAV has older out dated equipment at most locations and doesnt keep up with industry standards. high turnover rate. you will never ever ever get anywhere in PSAV unless you work up to Sr. management. which seems to have a high turnover rate as well

    Advice to Management

    1.let your directors hire enough people so you dont wear out your full time employees. keeping good staff for a longer time is cheaper than trying to retrain new people constantly. its inefficient. 2. buy the equipment that is needed for the jobs. "gottta wait to get our use cap-ex"to buy the right equipment" is a norm. the rest of the year, you make due and take shortcuts. get with the times and get equipment that is not destroyed. 3. your equipment personnel are slacking. theres nothing worse than setting up a show and finding out at the last second that the equipment sent is broken/missing parts. the orange/green tag system only works if people are doing their jobs. 4. stop looking at employees as a number. were people and have lives outside of work, you expect too much for too little pay. 5. number 4 applies especially for the local directors.


  11. Helpful (1)

    You put in what you get out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Chicago, IL
    Current Employee - Sales Coordinator in Chicago, IL

    I have been working at PSAV full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of chances to move up, or even just move around. Great way to learn many sides of the AV business, sales in general, business management.

    Cons

    Like any similar job, schedules are sometimes not awesome. You work in hotels, hotels never close. If you don't like varying work schedules this is not for you. But it does work for thousands of employees, so don't be scared off by it. Like any job anywhere, sometimes your boss is a jerk or your co-workers are idiots. The good news is you can transfer elsewhere, usually within the same city, without losing your job or benefits or anything in your effort to get away from a rough office situation.

    Advice to Management

    More training. Make ordering and updating gear feel less like asking for trouble and more like making good investments. Your directors are using gear that is broken and stressing out the staff because they are afraid to ask for replacements.



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