PSAV

  www.psav.com
  www.psav.com

PSAV Reviews in San Francisco, CA

Updated July 24, 2014
Updated July 24, 2014
291 Reviews
3.2
291 Reviews
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PSAV CEO Mike McIlwain
Mike McIlwain
81 Ratings

Review Highlights

Pros
  • Decent pay for the small amount of work involved (in 11 reviews)

  • Lots of room for advancement, but it will require a lot of commitment (in 6 reviews)


Cons
  • Work/Life Balance please know if you are not the person in charge you don't have a life to balance (in 21 reviews)

  • Long hours with somewhat unrealistic expectations for staffing and time management (in 28 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Hard work, corporate environment, but willing to support you the whole way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Technology Specialist III in San Francisco, CA
    Current Employee - Event Technology Specialist III in San Francisco, CA

    I have been working at PSAV full-time (more than an year)

    Pros

    access to gear at other locations, hard working teams, pull lists and flows built into the job, setup for success most of the time depending on location. the higher ups do care about enabling you to succeed

    Cons

    long hours, stressful work environment, sometimes nightmare clients, the usual AV cons, plus the boredom of corporate life, bonus system built on client ratings and rigged to fail most of the time unless your service is litterally 110% all the time

    Advice to ManagementAdvice

    empower your techs rather than micromanage them

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Poor equipment, indifferent managers, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AV Technician - Freelance in San Francisco, CA
    Current Employee - AV Technician - Freelance in San Francisco, CA

    I have been working at PSAV as a contractor (more than 10 years)

    Pros

    They seem to have a lot of work available.

    Cons

    For a company aquired for a billion dollars by Goldman Sacks (as they were rumored to have done) they sure have a lot of crappy gear. The equipment requires a ton of extra work to make it functional. As an AV tech for 20 years, I can jerry-rig with the best of them, but it gets tiresome. Maybe spend a little of that large cash on some new gear and paying some of your in-house people enough that they'll stick around long enough to learn how to do this job well.

    Advice to ManagementAdvice

    Pay more for quality people and gear - you'll make more moeny in the long run.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    A Terrible Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ETS III in San Francisco, CA
    Current Employee - ETS III in San Francisco, CA

    I have been working at PSAV full-time (more than an year)

    Pros

    Hotel's free lunch is a nice perk. Lots of locations in lots of cites all over the country and globe.

    Cons

    The biggest problem is that this company is that they are Cheap. Techs are way underpaid and further made to use shoddy equipment. There is no chance on getting a raise at this company without doubling your workload. Loyalty is not rewarded. This means, as is my case, you can work here for two years and be very dependable without any big issues and you will see something like a $00.22 wage increase. It's not a raise. It is a slap in the face. On top of this there are dreadfully slow months with no work so you are forced to use your vacation hours to compensate instead of for when you might want to actually take a vacation. Techs are woefully underpaid compared to rest of the hotel staff.

    HR is a disappointment. They are only looking out for the corporate structure to make sure that techs not screwing up. No one in this company has the tech's backs.

    Advice to ManagementAdvice

    Treat you lower rung workers better. Communicate with them and reward them for how hard they work without automatically expecting them to work harder.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    AV Technician / Lower Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Event Technology in San Francisco, CA
    Former Employee - Assistant Director of Event Technology in San Francisco, CA

    I worked at PSAV full-time (more than 3 years)

    Pros

    Good people to work with, and great experience for the next step.

    Cons

    Overworked and very underpaid.

    Advice to ManagementAdvice

    Invest in quality individuals that have the capability to deliver extraordinary results.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    It's all about the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Technology Specialist III in San Francisco, CA
    Current Employee - Event Technology Specialist III in San Francisco, CA

    I have been working at PSAV full-time (more than an year)

    Pros

    Free food, get to work with gear, lots of hours

    Cons

    Long days, if you want to move up you need to wait a long time because the company is so large and too many techs, not enough positions. It's all about the money, no incentives for techs to make sales. Most hotels have enough equipment to barely get by and if it is broken they wait until it is totally destroyed before even thinking about getting new gear.

    Advice to ManagementAdvice

    Care for employees more, give employees an incentive for sales so they would be more willing to make sales while on the floor.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Stifling corporate culture, low pay, no personal autonomy, and lots of work demands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Technology Specialist III in San Francisco, CA
    Current Employee - Event Technology Specialist III in San Francisco, CA

    I have been working at PSAV full-time (less than an year)

    Pros

    You will enhance your general A/V skills and often your co-workers are great to work with.

    Cons

    Terrible hours, schedules aren't set for the next week until the day before, which is a Friday so you have no ability to plan your weekends, and company has a lot of nonsense policies that make you a door mate to customers instead of a valuable team member. You have to pay for your own suit. And you don't get reimbursed until 2 months later with a measly $300.

    Advice to ManagementAdvice

    Empathize and respect your laborers. Don't constantly cave to the unruly demands of corporate clients. You can't create a business world where the word "no" never exists.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Good pay right out of college, unmotivated employees not looking for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA

    I worked at PSAV full-time (more than an year)

    Pros

    Good starting pay, relaxed management, get the work done type attitude versus 8-5 everyday.

    Cons

    No room for growth, hard work does not pay off.

    Advice to ManagementAdvice

    Give employees better incentives, allow for growth in salaries and reward hard work with something else than an email.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    under pays most employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Technology Specialist III in San Francisco, CA
    Current Employee - Event Technology Specialist III in San Francisco, CA

    I have been working at PSAV full-time (more than an year)

    Pros

    free food if you are working in the hotels

    Cons

    seasonal, the entire industry stops during summer and the holidays

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Good for beginning experience, not so well for a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part TIme Audio/Visual Technician in San Francisco, CA
    Former Employee - Part TIme Audio/Visual Technician in San Francisco, CA

    I worked at PSAV part-time (more than an year)

    Pros

    - Great experience for an out of school graduate
    - Provide flexible schedules for part-timers
    - Decent starting pay
    - Comfortable working environment
    - May have an opportunity to work offsite events
    - Training
    - Provides an opportunity to network with many executives and professionals

    Cons

    - Not a stable job Point #1: Work hours are event based whether you are a part-timer or full-timer. You may work 50+ hours one week and then get under 20 hours the following week. In the summer you may go many weeks to months where you get no work.

    -Not a stable job Point #2: Each property is based off of a contract signed with the venue/hotel. As with other AV companies, there's a chance that you can lose the contract with the venue. The company will transfer you in this instance, but the negative part is there becomes too many employees which translates to little work.

    - No point in becoming full-time (unless you become salary). There's only one reason I would recommend moving up to full-time: benefits. Other than that, you really aren't guaranteed full time hours each week and aren't given much schedule flexibility.

    - No reward for being a better technician/experience: Whether you do sets/strikes, have a degree, or run an event, you are paid the same. You can start the job with no audio or visual knowledge or experience and still get paid the same as someone who has done it for a few years. Also, if you run a large event, don't expect to get paid extra.

    Advice to ManagementAdvice

    - Work on the "coordinator" position. There is little reason to become full-time.
    - Reward employees as they progress in the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    it's good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - A/V Technician in San Francisco, CA
    Current Employee - A/V Technician in San Francisco, CA

    I have been working at PSAV

    Pros

    Most of Swank's techs are very knowledgeable and competent. There are always training opportunities and the directors communicate very well.

    Cons

    Pay is okay and senior management drags you around like a grunt. The hours can be ridiculous because it's in a hospitality setting where events are set up on weekends.

    Advice to ManagementAdvice

    Actually follow through with your promises.

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