PSI Services Reviews

Updated March 22, 2015
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  1. Just started with the company as a proctor. The job has a lot of idle time and the work is fairly routine and simple.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Test Proctor
    Current Employee - Test Proctor

    I have been working at PSI Services

    Pros

    Easy part-time job with good hours if you want to also do something else. Pay is not bad but not great either. Company seems stable with good market share in what they do. Everyone I have come in contact with so far seems friendly and helpful.

    Cons

    Have been working for about a month and still haven't gotten all my employee credentials set up yet.

    Advice to ManagementAdvice

    Work on streamlining the new employee setup process.

    Recommends
    Positive Outlook
  2. Needlessly Stingy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Proctor in Portland, OR
    Former Employee - Test Proctor in Portland, OR

    I worked at PSI Services part-time (less than a year)

    Pros

    Opportunity to gain entry-level test proctor, data entry, and fingerprint experience
    Extremely long shifts (12+ hrs) allow for longer weekends

    Cons

    Minimum wage, unreasonably low for fingerprint tech work
    Long, boring shifts
    Weak support (often left on hold for 20 minutes)
    Slow, outdated computer systems

    Advice to ManagementAdvice

    Give proctors a (small) raise to boost moral, save on training/recruiting costs.

    Doesn't Recommend
    Positive Outlook
  3. Fair but boring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Proctor in Houston, TX
    Former Employee - Proctor in Houston, TX

    I worked at PSI Services part-time (more than 3 years)

    Pros

    Small work environment.
    Meeting many different people.
    Learning a few 'lost' skills such as faxing and using Windows XP.
    More than minimum wage with a yearly increase of 20 cents.
    Extremely competent Technical team.

    Cons

    Small work environment.
    Long, quiet hours.
    Endless frustration with old technology.
    Directions can sometimes be confusing for candidates.
    Only Part-Time.

    Advice to ManagementAdvice

    Pay attention to what your staff is telling you. If there is an inter-office problem with one employee, then remove that employee from the equation so that the best face can be presented to the candidates. There is very little movement available from being a proctor. A state-wide supervisor would be a large benefit to the regional supervisors.

    Doesn't Recommend
    Neutral Outlook
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  5. GOOD JOB WITH NO DOWNFALLS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PSI Services full-time

    Pros

    Great Understanding and The best team to work with

    Cons

    None. This is the perfect work balance culture

    Recommends
  6. Test Proctor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PSI Services part-time (more than 3 years)

    Pros

    Good, meet many people from a divers walk of life. Work with minimum staff. Remote supervision. Fair pay and incentives.

    Cons

    It is tense and detail oriented. Due to minimum supervision, all occurrences need to be informed.

    Advice to ManagementAdvice

    Pleas keep an eye on the cameras, proctors are alone most of the time representing the company.

    Recommends
  7. Owner/worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - PSI Cleaning Services in Lakeland, FL
    Current Contractor - PSI Cleaning Services in Lakeland, FL

    I have been working at PSI Services as a contractor (more than 8 years)

    Pros

    Good company to work with

    Cons

    A little driving to and from

    Advice to ManagementAdvice

    good

    Recommends
    Neutral Outlook
  8. Ok part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bala Cynwyd, PA
    Current Employee - Anonymous Employee in Bala Cynwyd, PA

    I have been working at PSI Services

    Pros

    Learn new things
    Reimbursement for travel and other expenses

    Cons

    Work alone
    cannot interact with customers
    No advancement opportunities
    No Hours
    Bad pay compared to other testing facilities

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