PTC

  www.ptc.com
  www.ptc.com

PTC Reviews

Updated December 19, 2014
Updated December 19, 2014
282 Reviews
3.3
282 Reviews
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PTC CEO Jim Heppelmann
Jim Heppelmann
130 Ratings

Review Highlights

Pros
  • This company has good work life balance and gives average salary as per industry standard (in 50 reviews)

  • PTC provides flexible schedules and allows developers to work from home as needed (in 12 reviews)


Cons
  • Weak Human Resource focus and immature Company Culture can cause work /life balance issues (in 19 reviews)

  • Nepotism and favoritism run rampant throughout the ranks, especially in upper management (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    PTC is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PTC

    Pros

    I have been with PTC for almost 5 years. The people here are very talented, it's a very innovative company, good work-life balance and the ability to work from home is very attractive. Company promotes from within, good benefits, all employees get their birthday off. Like the company's IoT (Internet of Things) strategy.

    Cons

    Could have some more perks.

    Recommends
    Positive Outlook
  2.  

    Great People, Products and Culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Engineer
    Former Employee - Applications Engineer

    I worked at PTC full-time (more than 10 years)

    Pros

    Very happy to have long career here. Salary and benefits were always satisfactory to me. Home office environment of PTC is attractive. Awesome technical team!

    Cons

    Executive decisions are questionable about consideration of where revenue is coming from and where to invest. PTC could rule the CAD world if they wanted to, but wishes to spread company resources.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Dynamic, constantly changing, responsive to ever evolving market and Wall street

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Services Manager in Charlotte, NC
    Former Employee - Global Services Manager in Charlotte, NC

    I worked at PTC full-time (more than 10 years)

    Pros

    PTC hires intelligent people; they are often on the bleeding edge of technology and so they attract good talent. PTC's customers are very diverse and working with them provides many opportunities to expand knowledge in different areas, including engineering, manufacturing, and service.

    Cons

    Having worked at PTC for many years and reflecting on all of the changes over time, it seems that it's a weird size. At $1B with large part of revenue coming from consulting, it's not small and not large; as such, it seems like management frequently changes their mind on how to run the business. Major changes from executive management can be expected every three years; this seem inefficient but may be necessary to adapt to the demands of the market.

    Advice to ManagementAdvice

    When restructuring, ensure the message of why is communicated to everyone down the chain of command to the last person. This is reduce any negative performance as a result of fears from reorganization. After having been in a management role, I was privileged to the why and restructuring made good business sense. However, prior to being in management the message was rarely fully communicated leaving much up for misinterpretation.

    Recommends
    Neutral Outlook
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  5.  

    Excellent Place to be an Account Manager, if you are the right fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategic Account Representative (SAR)
    Former Employee - Strategic Account Representative (SAR)

    I worked at PTC full-time (more than 3 years)

    Pros

    PTC is well known for it tough but fair environment. The ongoing joke when I was on board was that if you lasted more than 3 months without getting fired, you were a good salesperson. PTC's reputation for being a tough place to get hired, to work, and to succeed is well known in the software industry and if you do happen to succeed there, your marketability will undoubtedly go through the roof upon your departure. In other words, several successful years of meeting/exceeding quota at PTC is a great springboard for the rest of your career. Being a tough place to work should not be seen as a bad thing... if you are a hard worker. Everyone is hyper-focused on success, everyone is sharp, and everyone is an Alpha. If you fit that mold and can thrive in that environment, then you will love PTC. I wouldn't call working here FUN... but it's rewarding as hell, and that's its own kind of unique fun.
    Product, vision, strategy, culture, attention to customer care, work/life balance... all of these are spot-on. It's very military-like, but again, that is not a bad thing... just simply not for everyone.

    Cons

    Split-swaps are a nightmare in the company, and it's the only negative observation I have about my years there. The more tenured, experienced, or connected reps know how to play the system and can easily make half their quota or more year over year just by knowing how to manipulate the split-swap system. Management constantly has to duke it out for this, and more often than not, it's not the most deserving or the hardest working rep who brought in the deal who gets the deserved amount of credit... Sometimes unfortunately it all falls to who happens to have the most political juice in the food-chain at the time. Lots a politics involved in this one issue and it's the one thing that I suggested a change on in exit interview. Some might argue that it all evens out in the end, but that is not the case.. Pretty much anyone from PTC will have their war stories to tell over split-swap conflicts.

    Advice to ManagementAdvice

    Correct the split-swap system, take a good look at the veterans who are not putting in their honest days work but seem to be blowing it out of the water year after year. Chances are when someone high enough cares enough to really dig into the flaws, and consequences of these flaws, they'll see the evils the split-swap system affect morale, and retention of great talent, much more than everyone cares to think.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    not bad but not particularly good either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PTC

    Pros

    As many reviews have indicated, your experience will heavily depend on what department you work for.
    Benefits are ok, initial time off is good and can be good learning experience although most is self training
    There can be flex time, wfh options but again, it depends on where you are

    Cons

    There is heavy turnover and frequent org changes. You can be crushed by workload here. Not the friendliest place and the departments seemed heavily segmented. Place is very manager heavy and there seems to be redundancy in a lot of places. Company seems to be throwing darts and buying companies trying to profit from the next software trend meanwhile they are leaving a wake of unrefined products.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A mixed bag.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Manager in Boston, MA
    Current Employee - Support Manager in Boston, MA

    I have been working at PTC full-time (more than 10 years)

    Pros

    Worked way up from engineer to manager in support. Great chances for upper management exposure. Flexible work time and good company vision. Products are well established.

    Cons

    Constant layoffs. Tech support unwilling to spend or invest. Poor pay adjustments. Director level full of fakes and gossip mongers who will stab you in the back or throw you under a bus if it gets them ahead. Whole departments laid off to meet quarterly numbers yet that won't stop director level and above jaunting off to southern France and Germany

    Advice to ManagementAdvice

    Focus. Invest in employees. Lead by example. Cut the rotten mid level management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Smart people, Nice crowd, public company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support in Needham, MA
    Current Employee - Customer Support in Needham, MA

    I have been working at PTC full-time (more than 5 years)

    Pros

    flexible work hours, smart people to work with,

    Cons

    no training, number focus, broken process

    Advice to ManagementAdvice

    Spend more time on building up process instead of using smart people to fix things up. create internal communication channel between different departments.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PTC full-time (more than an year)

    Pros

    if you have a good manager you can get a lot of recognition for hard work
    opportunities to learn and grow career

    Cons

    money always seems to be tight.
    lay people off every year
    can sometimes have a heavy workload, but if you are up for the challenge this isn't necessarily a bad thing

    Advice to ManagementAdvice

    If you keep good employees around instead of trying to expand quickly every year, maybe you wouldn't have to lay people off all the time.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    A good midsize software company. Great leadership, but weak middle management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PTC full-time (more than 8 years)

    Pros

    Good work-life balance. Great co-workers. An executive team that knows what they're doing.

    Cons

    Limited advancement potential. Executives are very smart and have a good vision. Middle managers can range from decent to incompetent.

    Advice to ManagementAdvice

    We kept losing people to better-paying jobs. At a management level, particularly director level, there are a lot of PTC lifers who are highly resistant to change and have no formal management training or outside experience. It's not uncommon to see directors and VPs using management and software development techniques from decades ago.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Good company to have on your resume but don't stay too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Needham, MA
    Current Employee - Marketing in Needham, MA

    I have been working at PTC full-time (more than an year)

    Pros

    Excellent work life balance. The pay is competitive but negotiate high when coming in as raises are few and far between. The biggest plus about PTC is when it comes to leaving PTC. Companies in the Boston area knows that PTC has a reputation of hiring smart driven employees plus there are alums every where. More doors were open to me when I decided to leave just by having the company name on my resume.

    Cons

    PTC has a reputation of burning through people due to the intense culture. The intensity is not because of long hours (75% leave at 5) but more about being surrounded by only A-type personalities. From entry level positions all the way to the highest levels, everyone is cut throat competitive. The best way to survive is keep your head down and don't take anything personally.

    Advice to ManagementAdvice

    Choose leaders that can lead especially in certain departments. The SVPs just fight all the time and nothing is ever decided.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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