Pacific Life Reviews

Updated July 1, 2015
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3.6
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Recommend to a friend
Approve of CEO
Pacific Life President and CEO Jim Morris
Jim Morris
70 Ratings

Pros
  • Good benefits and a salary that is competitive (in 9 reviews)

  • Great benefits and one of the last stressful companies in America according to Business Insider (in 9 reviews)

Cons
  • Middle management are the worst I've experienced (in 5 reviews)

  • massively over heavy at the senior management level (in 5 reviews)

More Pros and Cons

120 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Aliso Viejo, CA
    Former Employee - IT Manager in Aliso Viejo, CA

    I worked at Pacific Life

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life balance. Beautiful location. Motivated work force

    Cons

    Divisions not always unified in approach


  2. contracts specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Life full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    positive work enviroment and casual dress

    Cons

    hard to move up


  3. Industry Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Placentia, CA
    Current Employee - Coordinator in Placentia, CA

    I have been working at Pacific Life (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    +Great Benefits
    +Decent Pay
    +Great work-life balance
    +Opportunities to volunteer
    +Industry leader

    Cons

    +Hard to move up (people work here for life!)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Slow and Steady

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer
    Former Employee - Senior Technical Writer

    I worked at Pacific Life full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    If you're the kind of person that wants everything laid out for you and to come in, do your job, go home ... it's a great place to work. There are many, many happy employees at Pac Life.

    Cons

    The company is run by accountants, so everything is by the numbers. There is little room for innovation. You alone are not going to move a company that is a century old and 2000 people strong, so if you've got big ideas and need to see actions taken on them to feel appreciated, it might not work out for you.

    Advice to Management

    Is Pac Life a meritocracy or an exist-to-the-top-cracy?


  6. Customer Service - Great Company, challenging job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newport Beach, CA
    Current Employee - Anonymous Employee in Newport Beach, CA

    I have been working at Pacific Life full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Training, people, stability. Will pay you for almost a year of training and get you securities lic. Good benefits, great location in Newport Beach. Clear path for promotions (2-3 promotions within first 3 years). Lots of people from area go on to other roles within the company.

    Cons

    Have to learn an incredible amount of information even with the lenghty training. Standards are extremely high for how you work with customers. Significant product changes every 3-6 months.


  7. Annuities Division

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Life full-time

    Pros

    Decent Benefits, close early before holidays, average pay

    Cons

    Too structure, no empowerment, no career development, call center environment chained to desk, late more than 6 times a year on final warning, yet management is late and no consequences,

    Advice to Management

    Get other departments to hire within from annuities division. Dead end job so many good staff leaves for other companies after getting license due to no career growth.


  8. good company, great location

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Life full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    relatively easy work and competitive salary with opportunities for growth. there are some that are complacent, "lifers" and others that really excel and move on to do great things.

    Cons

    some of the managers are lazy, incompetent and mean.


  9. No such thing as Open Door Policy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newport Beach, CA
    Current Employee - Anonymous Employee in Newport Beach, CA

    I have been working at Pacific Life full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Location is awesome. Great for working parents. Nice 401k. Awesome community outreach program and matching gift donations to non-profit. Convenient on site cafeteria... not the best tasting food, but convenient.

    Cons

    No management accountability. Very high school. Your advancement is dependent on popularity and not skills or abilities. Management prefers looks over technical skills. YES, LOOKS! I have personally been a victim of sexual harassment by a manager and he is still here...being inappropriate. HR is a joke. A bunch of hens acting like they are here for you and take your concerns very seriously. All the while, they are reporting everything back to the manager and together start building a case against you. Company supposedly has a strict "no retaliation" policy. But from personal experience that is not the case. You are an instant target once you knock on their "open door". Come review time, everyone is asked to comment on you and you are never asked to comment on others or management.

    Advice to Management

    Advice to Jim Morris: please look into the entire human resources department and evaluate their practices. During reviews and VIP, ask us (the lower market band people) how our manager is doing. Look into their gift reports and look carefully at their expense reports. Many shady things are happening and it is grossly affecting morale.


  10. Very fast paced, multiple projects, frequent deadlines

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aliso Viejo, CA
    Current Employee - Anonymous Employee in Aliso Viejo, CA

    I have been working at Pacific Life

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Employee longevity, Co involved in many charitable works, very customer focused

    Cons

    Employee longevity, slow to adopt change, not all positions have growth paths

    Advice to Management

    Consider giving a real raise to workers (not just 2%), stop adding to Sr management


  11. One of the few places left where people still matter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at Pacific Life full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very supportive and people centric leadership
    Progressive given their industry. RSD does a good job being open to new ideas

    Cons

    Processes are weak. Not efficient

    Advice to Management

    Remain open minded
    Bring in new people to mix things up



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