Pacific Life Reviews

Updated April 21, 2015
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  1. Helpful (1)

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Life full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefit package and vacation time meet or exceed industry standards.
    The company is very family oriented allowing for time off as needed for loved ones.
    Coworkers are like family and they sponsor activities outside of work to support those relationships.

    Cons

    Limited upward mobility. Most of the middle management has been promoted within due to time of service rather than leadership abilities.

    As this is an older company, the attitude is often is "We've always done it that way."

    Advice to Management

    Invest in the development of your middle management beyond sending them to class. Add performance results based on leadership and development for management.

  2. Client services processors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Life

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great company with many great perks. This company has a great CEO, Jim Morris is by far the best I've had the opportunity to work for.

    Cons

    The managment is not all the best or professional.

    Advice to Management

    Be more professional and aviod being so bias towards certain employees where it is so obvious.

  3. Not what they hype it up to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Annuity Information Specialist in Omaha, NE
    Current Employee - Annuity Information Specialist in Omaha, NE

    I have been working at Pacific Life full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    health insurance is decent and you get the ability to purchase an additional week of PTO.

    Cons

    There is a lot of clicks if you will and the gossip is all around you. You may be the person being 'talked' about and never know it without the ability to read between the lines. If you don't keep your head down, mouth shut, and just do your routinely boring 8-5 job, then you will be a target. It may not seem like you are micro managed, but really you are. When somebody comes up to you and just asks how things are going it's not as black and white as they want you to think. In reality, there has been a discussion about you (i.e maybe you did a call wrong, maybe you asked the wrong questions, etc) but they will never address it specifically. So in essence, you will never know what you did wrong to improve, only stand out and be the next targeted person. Not sure what happens to the targets yet as i haven't been in the company very long. The training classes are small maybe 5-6 people is the average, but by the end of training, you'll lose 50%. That should have been my first red flag. During the short time i've been there, i've heard stories about people that they didn't like, said something that didn't 'conform' etc even if it was years ago. Now, that's not too professional is it. OJT is a joke and most people are on a power trip and seem to try to beat you down. You don't get to know your co workers and almost get the feeling of having to be a stepford wife. While the pay and benefits are decent, there is enough in this company to drive you out the door.

    Advice to Management

    Not sure where to begin. No advice i can give right now that would change the way things are done without literally changing the entire structure from training to the people that work there.

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  5. Management needs to be reviewed - RSD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newport Beach, CA
    Former Employee - Anonymous Employee in Newport Beach, CA

    I worked at Pacific Life full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Excellent benefits
    Friends for life have been made

    Cons

    HR needs to take a better look at what is going on ... when a business unit has had the majority of their FTEs leave (75% of whom were either women or employed for 5 plus years), something is drastically wrong.

    Middle management leave a lot to be desired. Each division has their own IT department - Corp & Life appear to have their act together, however RSD does not. RSD has been allowed to create mini empires among managers & directors who have no business in those positions because they lack training, people skills, knowledge and experience.

    When you have inexperienced managers pushing low level employees ahead of senior employees, who have put in the time and effort to move up. Only to be told, that "I don't care how long you have been here, I don't promote people unless I want to!" shows obvious discrimination and favoritism. And everyone that has been hired within the last 2.5 years are all the same type of people - inexperienced. But the manager wants you to give away your knowledge and skill set in order to train them to do the work at hand. Middle and upper management are cognizant of what is occurring and "trust that the decisions their managers and directors make are the right ones".

    PL has a culture issue within RSD that needs to be addressed and until that is done, they will always have a high turnover rate.

    Advice to Management

    Hire managers and directors that know what they are doing before you hire them. On the job training and training after the fact does not work!

    HR needs to be more diligent in their exit interviewing processes - for they virtually do not exist.

  6. Helpful (2)

    Fairly good environment, used to care more about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Newport Beach, CA
    Current Employee - Senior Project Manager in Newport Beach, CA

    I have been working at Pacific Life full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fairly relaxed atmosphere, good pay. People are generally good to work with, not many Type-A, must-have-it-yesterday types.

    Cons

    Hard to move up, starting to care more about saving a buck than making employees happy. More and more people are unhappy with their jobs due to levels of work increasing but staffing staying the same or decreasing.

  7. Contract & Licensing Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Life full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice company to work for. They really take care of employees by having events every so often. No one is looking over your shoulder every single minute, they trust that you can do your job well.

    Cons

    Hard to move up in your department, however, you are always welcome to apply to different positions in other departments.

  8. Helpful (2)

    Nice place, no ambition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newport Beach, CA
    Current Employee - Anonymous Employee in Newport Beach, CA

    I have been working at Pacific Life full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Locations is great,( although HR try to substitute location for salary !), very easy culture, job security, lots of great people. Very un - stressful environment. Safe harbor in an economic storm.

    Cons

    Zero ambition of senior management....they are happy to sit and retire in their role. Immense lack of ability from the majority of Senior Management. massively over heavy at the senior management level. You get promoted because you are a friend of Snr Management, not because of your abilities. Place is run like an old boys club. Company has a huge amount of talent stuck at lower and middle management and senior staff level with no where to go. Serious lack of opportunities to progress or be promoted. People joke about brain attrition if you are there longer than 2 years. If you are looking for somewhere to work to provide a steady job for the rest of your life with zero pace, this is it. If you want an innovative place where you can succeed and be promoted, this is not the place. Their policy is not to pay the best or the worst salaries...but just enough....and this sums up the company.

    Advice to Management

    Too many senior managers with no drive. All the talent is mid and lower management and at staff level. Zero chance for promotion or advancement based on talent. Its a pure politics play and you have to be'in the club'. Don't be surprised to see an outflow of talent now that the job market is picking up.....You need to overhaul the position, title, promotion procedures to keep staff.....and stop promoting people because they are friends of senior management.....promote them on their abilities.....you can turn a mediocre firm into a great firm.....!!!

  9. A job I never dread going to.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Newport Beach, CA
    Current Employee - Anonymous in Newport Beach, CA

    I have been working at Pacific Life full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I work with wonderful people who are down to earth, kind and family oriented. I have the best boss and feel very fortunate to work in this type of environment.

    Cons

    I find the HR dept. dissapointing and Corp Audit poorly ran.

    Advice to Management

    It would be a good time to take a close look at what's happening with Corp. Audit Mgmt. It ran so beautifully for so many years.

  10. Great company and loyal staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Life

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fair compensation and great benefit package.

    Cons

    Path to advancement is unclear.

    Advice to Management

    Consider programs that recognize and appreciate new talent introduced to the company as well as you recognize the employees who have served for decades.

  11. Helpful (4)

    Yes, it is possible to die of boredom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Presentation Specialist in Newport Beach, CA
    Current Contractor - Presentation Specialist in Newport Beach, CA

    I have been working at Pacific Life as a contractor (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    8 to 5 hours. People are nice enough. Lovely location.

    Cons

    I have never been so bored in my life! The pace is positively GLACIAL. The employees have been here forever and, as you might expect, do their level best to protect their positions, fly under the radar, and coast. Processes are astonishingly antiquated (no one is expected or encouraged to offer any suggestions on improvements), mangement is completely paternalistic (you GET to wear jeans when THEY deem it acceptable), and the entire culture is one of compliance.

    People follow the rules, don't question, and hope it all stays calm until they can retire or die...of boredom.

    Advice to Management

    Decend from your fifth floor fortress and get some first hand experience in how docile and unimaginative your people are.

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