Pacific Medical Center

  www.pacmed.org
  www.pacmed.org
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Pacific Medical Center Reviews

Updated August 17, 2014
Updated August 17, 2014
16 Reviews
3.0
16 Reviews
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Harvey Smith
5 Ratings

Employee Reviews

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  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assistant  in  Seattle, WA
    Former Employee - Medical Assistant in Seattle, WA

    I worked at Pacific Medical Center as an intern for less than a year

    Pros

    I loved working here for a short time during my externship. I was able to float around and get all the experience I needed as a medical assistant. I moved from general surgery to ob/gyn to urology. All the doctors and staff were friendly and encouraging!

    Cons

    Should be a bit more organized in what to find for me to do. Even though I floated around there were a lot of times when they were not sure what they wanted me to do or if they could let me do certain things since I was only an "extern"

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    No motivation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Pacific Medical Center full-time for more than a year

    Pros

    Great benefit package and my original manager was great.

    Cons

    It was really had to work next to someone that is rude, abrasive,lazy, and barely productive. There was no motivation because evaluations have nothing to do with pay increases or promotions.

    Advice to ManagementAdvice

    Please let low performers go and do not let them linger because the MD likes them. MDs should not be consulted when disciplinary action is taken towards medical assistant, nurses, or front office staff. Supervisors and managers should be allowed to carry out their duties without fear of reprisal from MDs.

    MDs that misbehave should be let go also. It's really hard to tell if you have high performers when the bar is set so low to begin with.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    I would never reccomend this clinic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Medical Center full-time

    Pros

    My patients. I love my patients, associates are freindly.

    Cons

    The value that Pac Med attaches to us as employees is a complete lie and utter waste of breath and pen. The turnover rate of this clinic in virtualy every department is the highest I've ever seen. Corporate crap everywhere and leaving RN's to blindly venture with very little to no training and then expected to preform like a queen 150 % of the time.

    The management style of this place is very disorganized at best and leaves one talking to themselves most of the time. My supervisor left 5 months after I was hired, that person had no backbone. My current supervisor (who is leaving currently) has no backbone. They are all puppets to upper mgmt and the Pt suffers in the end. The clinical practice managers of the locations are a waste of money as they point fingers and throw anyone under a bus to save face. This bureacratic based orginization really REALLY needs to open its eyes to the reality of employee support and realize that its employees are not happy. Poor pay for specialties, poor benifits, poor management. And the 29 days off? Really? Thats not true and it's false advertisement. Why can't you just be honest here? We are forced to take off all majot holidays without pay and those are counted in our "29" days off.

    Beware, employees leave Pac Med by the buckets. And no, I am not, and have never been involved in any diciplinary action here. I'm just an employee who has seen MUCH better treatment elsewear.

    Advice to ManagementAdvice

    Treat your employees better. TAKE A GOOD LOOK!!! It's dog eat dog. Sick of it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    My experience with PacMed was very good, everyone was very friendly and helpful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assistant  in  Seattle, WA
    Former Employee - Medical Assistant in Seattle, WA

    I worked at Pacific Medical Center full-time for more than a year

    Pros

    The environment was good to work in and benefits were good. I would recommend and willing to work for this company again.

    Cons

    The cons of the company if any which I believe I had a very good experience with the company is the fact that we went to uniforms. Time-off was given when needed. I really have no cons about this company at this time.

    Advice to ManagementAdvice

    Management was great just a couple of them I had run into was not as friendly as I believe a Manager should be. Overall a great team of Management.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Company is focused on quality and being good stewards for the community.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Medical Center full-time for more than a year

    Pros

    Lovely committed employee base. Nice work life balance, Treat patients well.

    Cons

    Small which makes high impact more difficult

    Advice to ManagementAdvice

    Transparency

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Poor leadership = poor long-range success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Pacific Medical Center full-time for more than 5 years

    Pros

    Some of the people are really great.

    Cons

    Leadership is inconsistent, disingenuous, and destructive.

    Advice to ManagementAdvice

    Change leadership - all of the exec team. Take a closer look at the financials and you'll understand just how much impropriety is occurring. Asking providers, middle management, and support staff to take pay reductions while the exec team has record increases in both pay and bonus is quite simply put - ridiculously self-serving. The fact that they can't last another 2 years in business on their own due to poor leadership and management says enough about the organization's exec team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Scared of Unknown

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Pacific Medical Center full-time for more than a year

    Pros

    Not the best place to work nor the worst. If you like stability and routine, PacMed will be the place for you. Serving our nation's veterans.

    Cons

    Their are too many unqualified supervisors and managers. They lack the training and education to hold such leadership positions. Granted, it's great to have an opportunity to go up the ladder from a medical assistant, but you better have the tools to lead. Unfortunately, there are too many bad apples and it stunts quality improvement and employee development. In the end, people just become lifers because management doesn't know how to solve the problems at hand.

    Another problem, PacMed doesn't like to layoff people. Yes, it's great that we want to keep people employed but at what cost? If people don't want to go back for their associates, bachelor, or learn new skills, why keep them? We talk about how competitive the market it, so we need to have the best to be the best.

    Not enough Epic support. We call, place a ticket, and wait forever for our issues to be resolved. Optimization is never going to happen. Probably need to hire several experienced analysts. The current ones are probably just surviving with the call volume and tickets.

    Advice to ManagementAdvice

    Need to higher higher caliber candidates for management. This may include hiring external people. Communicate to your staff. Lots of people are leaving but leadership hasn't said anything. The worst thing is to stay silent then to speak the truth. Pay a competitive wage to the local market. We talk about we have high turn over rates, why don't we just pay a $1 or 2/hour more to the MAs than letting them walk next door to our competitors?

    Lean management! Stop the bleeding and let's get our hands dirty. We need to clean up house with clinical workflows, standardization, and charges.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Pacific Medical Center full-time

    Pros

    The organization has great potential. Some areas function better and are nicer to work in.

    Cons

    The specific area I worked in didn't have a good leader in place. They should have been functioning as a working supervisor but, weren't. Their technical skills were less than expected for that role.

    Advice to ManagementAdvice

    Listen to the team members when they report to you that there are problems on the team with the supervisor. Take action as they are helpless against poor leadership.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Positive Corporate Mission, Disorganized and Bureaucratic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Manager  in  Seattle, WA
    Current Employee - Accounting Manager in Seattle, WA

    I have been working at Pacific Medical Center full-time for more than 3 years

    Pros

    Charity care is the focus of the company, coworkers are nice and diversity is accepted and encouraged. The executives are approachable and down to earth.

    Cons

    The company is bureaucratic, disorganized and leadership has no plan. The doctors are at odds with management. The company is not growing and opportunities are limited. Talented managers and staff are leaving

    Advice to ManagementAdvice

    Time for new leadership.

    Doesn't Recommend
    Negative Outlook
  11.  

    satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Pacific Medical Center

    Pros

    growth and supportive in education

    Cons

    current lay off in other departments

    Advice to ManagementAdvice

    0

    Recommends
    No opinion of CEO

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