Pacific Pulmonary Services

www.ppsc.com
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Pacific Pulmonary Services Reviews

Updated February 13, 2015
Updated February 13, 2015
81 Reviews
2.1
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jane Thomas
11 Ratings

Review Highlights

Pros
  • Decent salary; many good people in field locations (in 7 reviews)

  • The corporate office appreciates and incorporates feedback from employees at every level of the company (in 3 reviews)


Cons
  • Horrible management, no work life balance (in 3 reviews)

  • Unless you are a robot who really doesn't believe in customer service (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lacks management

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services

    Pros

    Medical device, oxygen and nebulizers

    Cons

    Lacks growth opportunities and mgt

    Doesn't Recommend
  2. 1 person found this helpful  

    Awful "Non-Culture", Upper "Non-Management "

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Pulmonary Services full-time (less than a year)

    Pros

    A few good people. None who are in a particular position of leadership.

    Cons

    Imagine a place where upper management sit in their offices or attends meetings all day, and blissfully aware underlings work their butts off for low wages and little to no recognition, fearful of impending lay-offs.

    Their turnover rate is ridiculous. They laid off hundreds, fired hundreds and gave a few in upper management generous retention bonuses.

    The "culture" doesn't exist. It's like someone took NBC's the office and put it in a blender with the film "Office Space" and a "Dilbert" comic strip at low speed for 30 seconds.

    Advice to ManagementAdvice

    Stay where you are. Having you all in one place, ensures that I will never have to work under you again. However , the ship is sinking and you all will make a mass exodus soon enough.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Do not work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Novato, CA
    Former Employee - Anonymous Employee in Novato, CA

    I worked at Pacific Pulmonary Services full-time (less than a year)

    Pros

    Most of the cubed employees are great to work with. A few of the middle management are great to work with. The Japanese are very respectful, very nice.

    Cons

    Office culture is the worst I have ever experienced. Upper management is terrible. They pay little to no attention to their staff, not even a "Good morning" as they sail past. Huge turnover as employees are not happy at this company. There is no reward for job well done. The management uses fear tactics to control the employees. Micro-managing is at it's worst. No trust in employees.

    Advice to ManagementAdvice

    Treat your employees with respect and you will find that they will be loyal. You hired them so have trust that they can do their jobs efficiently. Boost morale by pasting a genuine smile on your face and say "thank you" when you ask for something and it is received.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Patient Care Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Coordinator in Modesto, CA
    Current Employee - Patient Care Coordinator in Modesto, CA

    I have been working at Pacific Pulmonary Services

    Pros

    You are out and about most of the day. You can make your own schedule. You meet new peoples and get to socialize the majority of the day.

    Cons

    Highly stressful position. The company is rebuilding after major lay offs and is extremely unorganized. The people i worked with were very unprofessional.

    Advice to ManagementAdvice

    Be honest with your employees during major lay offs. They will appreciate the honesty and not feel shocked when they get laid off...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Too busy to do the right thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services full-time (more than 3 years)

    Pros

    The people really seem to want to do the right thing.

    Cons

    Can't get out of their own way. Proper expertise lacking in leadership and decision-making roles.
    Always "too busy" to do the right thing.

    Advice to ManagementAdvice

    Hire real integrity in leadership.

    Doesn't Recommend
  7. 1 person found this helpful  

    Poor Managers for Seattle who are based 300 miles away in Spokane, WA

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Technician in Tukwila, WA
    Former Employee - Delivery Technician in Tukwila, WA

    I worked at Pacific Pulmonary Services full-time (less than a year)

    Pros

    You are providing a wonderful service to PATIENTS who appreciate your efforts. Only one of the four technicians I worked with was supportive and made me feel like part of the team.

    Cons

    One tech took all the credit for the good the team did as his own work with the bosses. Since the bosses are not around and the suck-up-brown-noser bluffs the bosses.

    Advice to ManagementAdvice

    Consider ALL the staff is contributing to the success of the team. Don't offend 99% of your staff by praising 1% for the best results.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Struggling DME company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services full-time (more than a year)

    Pros

    Great coworkers in field locations that really care about patients. Decent worklife balance

    Cons

    Pay is below average, management cannot focus on issues and switches gears every other month and never takes responsibility for failures...it's always someone else's fault, company is not even close to being profitable, commissions are impossible to understand, completely disjointed communication structure that rewards the wrong people, etc.

    Advice to ManagementAdvice

    No advice to management necessary as yhey are the problem. Advice to Teijin is to clean house at the top of the ladder and start over if you're serious about staying in business. The field is dying for direction from intelligent smart leaders, not these task masters you have in place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    It was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Coordinator in Modesto, CA
    Former Employee - Patient Care Coordinator in Modesto, CA

    I worked at Pacific Pulmonary Services full-time (more than 10 years)

    Pros

    Very rewarding to be able to help patients and build the trust of referring physicians as well as develop great relationships with co-workers while building a strong team.

    Cons

    Constant micro managing from management as well as being pulled from the field to attend meeting after meeting and extreme pressures to work long hours as commissions were consistently being cut!

    Advice to ManagementAdvice

    Focus on the people that need that extra help and allow the veteran employee to succeed.

    Doesn't Recommend
    Approves of CEO
  10.  

    Not working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative III in Lexington-Fayette, KY
    Former Employee - Customer Service Representative III in Lexington-Fayette, KY

    I worked at Pacific Pulmonary Services full-time (less than a year)

    Pros

    Great job, people. Good pay

    Cons

    Too much lay offs. Not entirely truthful about company

    Advice to ManagementAdvice

    Try not laying good workers off.p

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Positive experience despite tough industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Pacific Pulmonary Services full-time (more than a year)

    Pros

    Great sales support. Plenty of marketing materials provided. Customer service team, manager, and other sales representatives in my region are very helpful. Benefits are good. Work life balance is great. Commission structure is really good, but a higher base would be nice. Patient centered sales force compared to many other companies out there.

    Cons

    DME industry is tough due to strict medicare guidelines. A ton of competition in the industry. PPS does not accept as many insurance providers as some of their competitors, but this is something they are actively working on. I have had a positive experience with the company and enjoyed the job, but industry can be frustrating when docs can't prescribe your services due to pt's insurance guidelines and/or carrier not accepted by company. Some regions are at an advantage b/c they accept more insurance than other regions (ex some regions accept Access while others do not)

    Other cons are typical operational issues any small company that has recently experienced change would have.

    Recommends
    No opinion of CEO

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