Pacific Pulmonary Services

  www.ppsc.com
  www.ppsc.com

Pacific Pulmonary Services Reviews

Updated December 8, 2014
Updated December 8, 2014
77 Reviews
2.4
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jane Thomas
11 Ratings

Review Highlights

Pros
  • Decent salary; many good people in field locations (in 7 reviews)

  • The corporate office appreciates and incorporates feedback from employees at every level of the company (in 3 reviews)


Cons
  • Horrible management, no work life balance (in 3 reviews)

  • Unless you are a robot who really doesn't believe in customer service (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Poor Managers for Seattle who are based 300 miles away in Spokane, WA

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Technician in Tukwila, WA
    Former Employee - Delivery Technician in Tukwila, WA

    I worked at Pacific Pulmonary Services full-time (less than an year)

    Pros

    You are providing a wonderful service to PATIENTS who appreciate your efforts. Only one of the four technicians I worked with was supportive and made me feel like part of the team.

    Cons

    One tech took all the credit for the good the team did as his own work with the bosses. Since the bosses are not around and the suck-up-brown-noser bluffs the bosses.

    Advice to ManagementAdvice

    Consider ALL the staff is contributing to the success of the team. Don't offend 99% of your staff by praising 1% for the best results.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Too busy to do the right thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services full-time (more than 3 years)

    Pros

    The people really seem to want to do the right thing.

    Cons

    Can't get out of their own way. Proper expertise lacking in leadership and decision-making roles.
    Always "too busy" to do the right thing.

    Advice to ManagementAdvice

    Hire real integrity in leadership.

    Doesn't Recommend
  3. 1 person found this helpful  

    Struggling DME company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services full-time (more than an year)

    Pros

    Great coworkers in field locations that really care about patients. Decent worklife balance

    Cons

    Pay is below average, management cannot focus on issues and switches gears every other month and never takes responsibility for failures...it's always someone else's fault, company is not even close to being profitable, commissions are impossible to understand, completely disjointed communication structure that rewards the wrong people, etc.

    Advice to ManagementAdvice

    No advice to management necessary as yhey are the problem. Advice to Teijin is to clean house at the top of the ladder and start over if you're serious about staying in business. The field is dying for direction from intelligent smart leaders, not these task masters you have in place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Not working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative III in Lexington-Fayette, KY
    Former Employee - Customer Service Representative III in Lexington-Fayette, KY

    I worked at Pacific Pulmonary Services full-time (less than an year)

    Pros

    Great job, people. Good pay

    Cons

    Too much lay offs. Not entirely truthful about company

    Advice to ManagementAdvice

    Try not laying good workers off.p

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Positive experience despite tough industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Pacific Pulmonary Services full-time (more than an year)

    Pros

    Great sales support. Plenty of marketing materials provided. Customer service team, manager, and other sales representatives in my region are very helpful. Benefits are good. Work life balance is great. Commission structure is really good, but a higher base would be nice. Patient centered sales force compared to many other companies out there.

    Cons

    DME industry is tough due to strict medicare guidelines. A ton of competition in the industry. PPS does not accept as many insurance providers as some of their competitors, but this is something they are actively working on. I have had a positive experience with the company and enjoyed the job, but industry can be frustrating when docs can't prescribe your services due to pt's insurance guidelines and/or carrier not accepted by company. Some regions are at an advantage b/c they accept more insurance than other regions (ex some regions accept Access while others do not)

    Other cons are typical operational issues any small company that has recently experienced change would have.

    Recommends
    No opinion of CEO
  7.  

    It was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Coordinator in Modesto, CA
    Former Employee - Patient Care Coordinator in Modesto, CA

    I worked at Pacific Pulmonary Services full-time (more than 10 years)

    Pros

    Very rewarding to be able to help patients and build the trust of referring physicians as well as develop great relationships with co-workers while building a strong team.

    Cons

    Constant micro managing from management as well as being pulled from the field to attend meeting after meeting and extreme pressures to work long hours as commissions were consistently being cut!

    Advice to ManagementAdvice

    Focus on the people that need that extra help and allow the veteran employee to succeed.

    Doesn't Recommend
    Approves of CEO
  8.  

    Patient Care Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Pulmonary Services full-time (more than 5 years)

    Pros

    They do provide a wok life balance atmosphere.

    Cons

    Company is going through financial difficulties.

  9. 2 people found this helpful  

    Place needs culture change from senior management - review only applies non-hourly workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Novato, CA
    Current Employee - Anonymous Employee in Novato, CA

    I have been working at Pacific Pulmonary Services full-time (more than an year)

    Pros

    If you want a job where you sit and make a decent salary without achieving much, this is the place for you.

    Cons

    Lack of transparency, from time to time you really wonder where people go. For example, I have not seen our CFO for a really long time only to find out that she's been let go much later. IT is complete mess, leadership there is virtually non-existent in terms of both development and help desk.

    Advice to ManagementAdvice

    Please get a solid vision plan and not a go there because you feel like it plan and turn the opposite direction half way there because you suddenly decided that wasn't a good strategy out of your guts.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not a place to work in the High Desert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Coordinator in Victorville, CA
    Current Employee - Patient Care Coordinator in Victorville, CA

    I have been working at Pacific Pulmonary Services full-time (more than 3 years)

    Pros

    They pay well for the high desert and they have wonderful employees. Location was local for me to commute to.

    Cons

    No opportunity here. They lost the Medicare bid so there is no sales opportunity with this company in this area.

    Advice to ManagementAdvice

    With the loss of Medicare this job became beyond difficult. There was always the problem of PPS not taking enough insurances.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Going out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services

    Pros

    Great people to work with

    Cons

    Bad industry and need to expand services and products

    Advice to ManagementAdvice

    Sell to a big company or add new products.

    Doesn't Recommend
    Negative Outlook

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