Pacific Pulmonary Services Reviews

Updated March 7, 2015
82 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful

    Bad company to work for. Liars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PCC in Lexington, KY
    Former Employee - PCC in Lexington, KY

    I worked at Pacific Pulmonary Services full-time (more than 3 years)

    Pros

    The pros are that the tech are good people but upper management was just trying to treat employees and patients bad. they only care if medicare gets on to them and they are in trouble with the feds.

    Cons

    Company is in trouble so they don't know what to do but lie and screw you. no chance of advancement and training was bad.

    Advice to ManagementAdvice

    management do something instead of lie and mistreat employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Training not so great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative III in Lexington-Fayette, KY
    Current Employee - Customer Service Representative III in Lexington-Fayette, KY

    I have been working at Pacific Pulmonary Services full-time (more than a year)

    Pros

    good people to work with, understanding staff

    Cons

    disorganization, bad training, very stressful environment

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    District Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Pacific Pulmonary Services full-time (more than a year)

    Pros

    Great Senior Management, decent pay, paid holidays, bonuses, Good benefits, friendly co-workers. Training was always there to answer questions if you had one.

    Cons

    Need a better training program, understanding Medicare is a process that needs to be longer than a webex session. Revenue and R3 are not always on the same page with what is acceptable and what is not.

    Advice to ManagementAdvice

    Keep up the employee recognition that was started recently throughout the company. It means a lot to employees when it comes from people higher than their direct manager. A weekly newsletter to everyone explaining how centers or team members are being successful would work. Some people have best practices that should be shared to all.

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    Patient Care Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Coordinator in San Jose, CA
    Current Employee - Patient Care Coordinator in San Jose, CA

    I have been working at Pacific Pulmonary Services full-time (more than a year)

    Pros

    Lots of marketing materials and assistance from all levels of management

    Cons

    Medicare changes creates hostility with referral sources.

    Advice to ManagementAdvice

    Check in with employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Utterly disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Novato, CA
    Current Employee - Software Engineer in Novato, CA

    I have been working at Pacific Pulmonary Services full-time (more than a year)

    Pros

    Flexible schedule. Opportunities to learn different technologies.

    Cons

    Information is only distributed through gossip. No clear process. There is little teamwork.

    Advice to ManagementAdvice

    Learn to create and adopt a common process.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Grateful for experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services full-time

    Pros

    Some flexibility with hours. You earn a paycheck.

    Cons

    Extremely high turn over, constant changes in structure and processes. Very bad moral.

    Advice to ManagementAdvice

    Give things time to work. Seems there is heavy focus on projects then they quickly become irrelevant. Salesforce - lots of time and money spent here and nobody uses it now. Stop the cuts. It effects service which ultimately effects dollars.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Terrible mngmt, pay not up to standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Tech
    Former Employee - Service Tech

    I worked at Pacific Pulmonary Services full-time (more than a year)

    Pros

    Laid back, good equipment, Great employees.

    Cons

    They only take a few insurance companies which handcuffs Sales team and lessens chances of landing more ACCTS. They don't back their employees. On the lower end of pay scale. They have you do your own reviews and rarely give a 4% raise. This year they didn't give raises! Customer Service not given enough proper training to succeed. Patients think they are a joke. They pass up fully qualified employees for career advancement for outside recruits with no relevant work history(happened to 3 of my friends, not me). They were raided by FBI in 2011 and the employees were never told the status of what happened, all swept under rug.

    Advice to ManagementAdvice

    Back your employees, after all they did get through your background check and 3-4 interviews and drug screen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    If you LOVE Drama and being in a popularity contest every day you will Love this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Lexington-Fayette, KY
    Current Employee - Customer Care Representative in Lexington-Fayette, KY

    I have been working at Pacific Pulmonary Services full-time (more than 3 years)

    Pros

    I have had 2 interviews with other companies this week

    Cons

    None...Unless you are a robot who really doesn't believe in customer service. You can only become a move up in this company if you are a yes person and kiss A LOT of tail.

    Advice to ManagementAdvice

    Get rid of existing management and supervisors in your Lexington CCC. Hire ore promote people who truly believe in customer service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Craziness, but heading in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Pulmonary Services full-time (more than 5 years)

    Pros

    Pay is great for the DME Industry and while their is a lot of dysfunction but there are people in Senior Leadership and Executive roles that have their hearts in the right place to make things better and it is slowly headed in that direction.

    Cons

    Dysfunction, Constant changes in policy and procedures. At times those policies and procedures are not introduced in an orderly fashion that is understood across the board by all employees.

    Advice to ManagementAdvice

    Stop the constant policy changes and stop doing things to lose all of your top veteran salespeople.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. Company in Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Pulmonary Services full-time (more than 3 years)

    Pros

    Good people, for the most part, but company's business model needs to be revamped if they are going to get out of their current negative performance

    Cons

    Tough business, small to non-existent profit margins, some leadership doesn't know the business and it shows. Poor morale. Company needs to reinvent itself to succeed.

    Advice to ManagementAdvice

    Industry is changing--patients are there, but company needs to find a new approach.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Pacific Pulmonary Services Photos

Work at Pacific Pulmonary Services? Share Your Experiences

Pacific Pulmonary Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.