Pacific Sunwear Reviews

Updated October 28, 2014
Updated October 28, 2014
404 Reviews
2.6
404 Reviews
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Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
195 Ratings

Review Highlights

Pros
  • The laid back selling culture was also a great aspect to this company (in 47 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 36 reviews)


Cons
  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 44 reviews)

  • There is very little "work-life balance" (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear

    Pros

    Laid back environment, very friendly managment providing lots of growth opportunites. They definitely promote from within and build a great team atmosphere. The corporate office is amazing. Cant beat living in SoCal.

    Cons

    DIrection from maangement can be often unclear and change quickly given business needs, but that's retail. It's a young company which could be a con for some.

    Advice to ManagementAdvice

    Keep providing excellent benefits and perks to employees. You guys were great!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate in San Juan, PR
    Current Employee - Senior Sales Associate in San Juan, PR

    I have been working at Pacific Sunwear part-time (more than 3 years)

    Pros

    Discounts, exposure and good environment.

    Cons

    Low opportunities of growth, low hours, low pay

    Recommends
    No opinion of CEO
  3.  

    Great learning opportunity for first time supervisory role.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Buford, GA
    Former Employee - Assistant Manager in Buford, GA

    I worked at Pacific Sunwear part-time (more than an year)

    Pros

    Discounts
    Understanding of school requirements
    Intake Customer Service Training
    Laid Back but focused environment

    Cons

    Understaffing at high volume times
    Continued investment in future growth
    Part Time
    Limiting advancement

    Advice to ManagementAdvice

    More responsibilities help under management grow stronger
    Need better structure for advancement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Rochester, NY
    Former Employee - Assistant Manager in Rochester, NY

    I worked at Pacific Sunwear part-time (more than an year)

    Pros

    Cute clothes, pretty good employee discount, 'california vibe" atmosphere

    Cons

    Pacsun doesn't pay as well as other retailers, corporate/store help always seemed to be ran by teenagers.

    Advice to ManagementAdvice

    District managers' standards were lacking in the hiring of store managers and because of time ended up hiring people extremely unqualified for the position, after I worked my behind off to move up to the position I was at.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Fun, laid-back environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Pacific Sunwear full-time (more than 3 years)

    Pros

    -great discount with a lively environment. Everyone seems to be very passionate about the brand.

    Cons

    -lot of work for little pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Temp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production in Santa Ana, CA
    Former Employee - Production in Santa Ana, CA

    I worked at Pacific Sunwear as a contractor (less than an year)

    Pros

    The had full time kitchen that could make pretty much anything you could want!

    Cons

    The office always had weird vibe. Stand off people, felt like everyone was worried they would loose their job.

    Advice to ManagementAdvice

    Be more open and straight forward, and keep to your words.

    Doesn't Recommend
  8.  

    Good down till the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Joliet, IL
    Current Employee - Sales Associate in Joliet, IL

    I have been working at Pacific Sunwear part-time (more than 3 years)

    Pros

    The discount, the culture.

    Cons

    No room to move up in company. TERRIBLE PAY. Dress code, yes there's a dress code. No incentives

    Advice to ManagementAdvice

    If your sales associate has been there longer than you have. Give them a chance to take the leadership role

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Pac Sun is Decent to Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Greendale, WI
    Former Employee - Sales Associate in Greendale, WI

    I worked at Pacific Sunwear part-time (less than an year)

    Pros

    Great discounts. They provide a monthly discount on a few items of your choosing otherwise there is a significant discount on every other item in the store. I met almost nothing but awesome people when i worked for this company. They have stylish clothes and a fun work atmosphere.

    Cons

    ReStocking during the holiday season is a pain. Almost every piece of clothing has been picked over and unfolded so prepare to stay late. When the changing of the seasons happen you will be getting 12-20 boxes full of clothing to put out which is tedious but gives you something to do on those slow days. Unfortunately, since this is retail, you will have to keep a close eye on shop lifters. I consistently found shop lifting tags strewn about the place.

    Advice to ManagementAdvice

    When i worked for the company i had multiple managers who i felt were incompetent and multiple managers who were great at their job. Unfortunately those who were better at their job seemed to get the shaft more often than those who couldn't handle the responsibility. If you are staff, be ready to deal with some BS every once in a while by at least one specific manager.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A lot of hardwork, so little time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Assistant Manager in Lansing, MI
    Current Employee - FT Assistant Manager in Lansing, MI

    I have been working at Pacific Sunwear full-time (more than an year)

    Pros

    The product is fantastic! Discount was great! Employee benefits were great as well. The laid back selling culture was also a great aspect to this company.

    Cons

    Payroll was very slim. A lot of one person coverage. Visual directives extremely intense; expect to be completed on non-business hours but rarely allotted the appropriate hours to do so. A lot of building fixtures from scratch for windows, walls etc. Very heavy lifting of pallets on top of ladders. Not safe.

    Advice to ManagementAdvice

    Think of your employees and their safety

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Great People, Hard work, Impactful Learnings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Pacific Sunwear full-time (more than 3 years)

    Pros

    You get to work with great people, who serve more as family as time with company grows. Learn a great deal in terms of business; specifically profit management, product sell through, and how to drive results. Furthermore, you get a great deal of opportunity to develop leadership competencies such as: developing others, executive presentation skills, business analysis, etc. Hardwork and Results are rewarded with recognition, promotions, bonuses and top talent retreats.

    Cons

    Expectation is extremely high - admittedly, unrealistically high. From business to operational expectation there is an extreme stress to deliver flawless results - however payroll and support does not effectively set teams up for success to execute as expected. Work/life balance is non-existent and the only Talent that survives with PACSUN are the people who are willing to put life last.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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