Pacific Sunwear Reviews

Updated April 16, 2015
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2.9
497 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
238 Ratings

Pros
  • The laid back selling culture was also a great aspect to this company (in 50 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 37 reviews)

Cons
  • There is very little "work-life balance" (in 22 reviews)

  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 45 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good company I liked it good environment

    Cons

    Bad management they sucked basically

    Advice to Management

    Step up your game thanks

  2. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Assistant Manager
    Former Employee - FT Assistant Manager

    I worked at Pacific Sunwear

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    As a four year veteran of Pac Sun the co-workers, discount and lenient policy is all great. However that is about as good as it gets.

    Cons

    Stay away if you go to school. DM's consistently asked to open availability up to seven days a week. Nothing was ever good enough and corporate never takes responsibility for their actions. If they hire a bad RD or DM it is on you to clean up the mess. Payroll is a joke and there is no point in having any kind of associates unless you are a top tier store. Self funded company.

    Advice to Management

    Understand that Pac Sun is not a life long career, and if it is I am sure you need an education to get any good corporate level job. Level with employees and admit shortcomings on bad decisions.

  3. Selling clothes, doing floor-sets, giving a lasting impression

    Current Employee - Sales Associate in Saint Peters, MO
    Current Employee - Sales Associate in Saint Peters, MO

    I have been working at Pacific Sunwear part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You meet some pretty cool people and you get a pretty good discount on clothes.

    Cons

    The floor-sets are absolutely ridiculous.

    Advice to Management

    Make sure you can lead a floor-set and do transfers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was my first job, and I have been here for 2 years. Overall not a bad place to work, and at times is fun.

    Current Employee - Senior Sales Associate in Fredericksburg, VA
    Current Employee - Senior Sales Associate in Fredericksburg, VA

    I have been working at Pacific Sunwear part-time (more than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Fun work place, great discount, and easy tasks (most of the time). It is retail after all, and you get all kinds of customers, but its fun interacting and selling clothes to people that really appreciate your help.

    Cons

    FLOORSETS (Half the time they are like construction work), pressure from DM to make day even when customer traffic is not there. Pacsun is going through some changes come May and as a company they have decided that my position (Senior Sales Associate) will be no longer. Which is a real bummer, I was a sales associate for a year and got promoted because of my hard work. Because of this change, I will most likely look for another job because they are reducing my pay back to minimum wage, even after 2 years of showing I am dependable, able to produce sales, and be a leader.

  6. Assistant Manager Position responsible for overseeing managerial duties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Bloomington, IL
    Current Employee - Assistant Manager in Bloomington, IL

    I have been working at Pacific Sunwear part-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The discount for employees was exceptional

    Cons

    Holiday hours are never fun especially if you're in school while working

  7. An ok place to work

    Former Employee - Sales Associate in Salt Lake City, UT
    Former Employee - Sales Associate in Salt Lake City, UT

    I worked at Pacific Sunwear

    Pros

    Great people generally tend to work at Pacsun. Great discounts on clothing.

    Cons

    Terrible company. Stayed until 3am on Christmas Eve.

    Advice to Management

    Care more about your employees

  8. Just your regular, retail store in a mall job

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear part-time

    Recommends
    Recommends

    Pros

    Cool people to work with
    Good music to listen to

    Cons

    Not given many hours
    Felt used for the summer season and back to school season

  9. Overall decent. A lot of movement among management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Bel Air, MD
    Current Employee - Assistant Manager in Bel Air, MD

    I have been working at Pacific Sunwear

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fashion. Discount. Decent pay. Bonus and incentives.

    Cons

    Merchandising. floorset. Inventory. Paperwork. Return policy.

  10. IT Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Anaheim, CA
    Former Employee - Anonymous Employee in Anaheim, CA

    I worked at Pacific Sunwear

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really cool and casual environment. Most of the employees are friendly and professional.

    Cons

    "Friendship" with a senior management sometimes gives some people unfair advantages. Unfortunately sometimes it's more important to have a right friend than work hard to get a recognition or promotion.

    Advice to Management

    Please, recognize and reward hardworking smart employees so they won't look somewhere else for a greener pasture.

  11. Good starting job for someone young

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dickson City, PA
    Former Employee - Sales Associate in Dickson City, PA

    I worked at Pacific Sunwear part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I loved the people I worked with. Everyone got along and even spent time together outside of work. Good discounts on clothing.

    Cons

    To the managers, pacsun = life. As a 18-20some year old, it's unrealistic to have people sitting around for the possibility of working when you're scheduled for a call in shift.

    Advice to Management

    Respect your employees a little more and they'll respect you more. Also, don't give out all the hours to the new kids and leave the veterans with all the call in shifts.

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