Pacific Sunwear Reviews

Updated March 23, 2015
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2.8
484 Reviews
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Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
232 Ratings

Pros
  • The laid back selling culture was also a great aspect to this company (in 50 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 37 reviews)

Cons
  • There is very little "work-life balance" (in 22 reviews)

  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 45 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate
    Current Employee - Senior Sales Associate

    I have been working at Pacific Sunwear

    Pros

    Good atmosphere
    Great discount
    Awesome customers
    Lots of lifelong experiences

    Cons

    Bad pay
    Annoying managers
    Not enough hours

    Advice to ManagementAdvice

    Please invest more time in sales associates

    Recommends
    Positive Outlook
    Approves of CEO
  2. Basic Retail, Minimal Growth Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Pacific Sunwear

    Pros

    - Great work as a teen/college student.
    - Decent Discounts for Sales Reps/ Managers
    - Friendly environment (depending on store location)

    Cons

    - The obvious downsides of working in basic retail in a shopping mall
    - Micromanaging (depending on store location)
    - Minimal Growth. They will lead you on and encourage you to constantly do your best, then promptly hire managers from outside the company.
    - Beware: this is the type of work that will suck you in for many years. Before you know it, Your a "Veteran Sales Rep" or "Assistant Manager" who has gotten a slight pay increase in there time being there and simply more work required from you.
    - If you pick up a lot of shifts from incompetent co-workers, expect to be covering them at other store locations as well

    Advice to ManagementAdvice

    Stop trying to recreate the wheel every six months. I know you want to be in the higher echelon of the "Cali Surfer Retail" niche, but you got to accept that the only reason customers come to PacSun rather than somewhere like Buckle is because the jeans are cheaper at PacSun.

    Recommends
    Negative Outlook
    Approves of CEO
  3. Fun place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Assistant Manager in Monroe, OH
    Former Employee - FT Assistant Manager in Monroe, OH

    I worked at Pacific Sunwear full-time (more than a year)

    Pros

    Employees were cool to work with. Management staff can be hard to deal with sometimes but it really all depends who you work for.

    Cons

    There isn't much job security. Couple mistakes and you were forgotten about and not scheduled till the system fired you on it's own. Plus, if you were even half decent at the job you can kiss weekends goodbye.

    Advice to ManagementAdvice

    The management staff needs to relax. I was assistant manager and didn't stress out half as bad as most of the people I worked with/ for in the 2 years I spent there.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Typical mall retailer in a management position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Rockville, MD
    Former Employee - Assistant Store Manager in Rockville, MD

    I worked at Pacific Sunwear

    Pros

    Met some really cool people. District managers as well as regional managers were fantastic and genuinely cared.

    Cons

    Worked too many hours for the compensation. Turn over is extremely high which is common in most mall retailers.

    Advice to ManagementAdvice

    Staff yourself with a strong team.

    Doesn't Recommend
    Neutral Outlook
  6. Pacsun the job of chilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Wellington, FL
    Former Employee - Sales Representative in Wellington, FL

    I worked at Pacific Sunwear

    Pros

    you barely do any real work its just packing boxing and helping people buy clothes sometimes work register

    Cons

    Don't expect lots of work hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Carbondale, IL
    Current Employee - Store Manager in Carbondale, IL

    I have been working at Pacific Sunwear

    Pros

    Fun environment to work in

    Cons

    Not enough hours allocated to stores

    Advice to ManagementAdvice

    More hours, better pay

    Recommends
    Neutral Outlook
  8. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Westminster, CO
    Former Employee - Assistant Manager in Westminster, CO

    I worked at Pacific Sunwear

    Pros

    Pacsun is a really good company who really care about their brand and product. I worked their for a short time and i left because I had some out of work matters that I had to attend to and if I could go back I defitily would. They give their employees a good discount and they also really care about knowledging employees on the brands they are selling!!

    Cons

    The registers are hard to get the hang of and they really should update the system but that's it.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great work experiance

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate in Gurnee, IL
    Former Employee - Sales Associate in Gurnee, IL

    I worked at Pacific Sunwear

    Pros

    great customer service experiance. Enjoyed working for this company have good deals for being a sales associate.

    Cons

    when the store was busy during holidays lots of late hoyrs and stressful amounts of customers

    Recommends
    Positive Outlook
    Approves of CEO
  10. Sales Associate

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pacific Sunwear

    Pros

    Easy, Not demanding, got to work with cool people

    Cons

    Boring, always having to fold

  11. Senior Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate in Knoxville, TN
    Current Employee - Senior Sales Associate in Knoxville, TN

    I have been working at Pacific Sunwear part-time (more than 3 years)

    Pros

    Good chance to work on sales and communication skills.
    Become very good at folding clothes.
    Learn how to manage people, personnel, and conflict.

    Cons

    Minimum wage starting.
    Hard to get promoted.
    Company doesn't treat employees well.

    Advice to ManagementAdvice

    Take better care of your employees, promote from within

    Recommends
    Positive Outlook
    No opinion of CEO

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Pacific Sunwear

 
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