Pacific Sunwear

www.pacsun.com

Pacific Sunwear Reviews

Updated January 31, 2015
Updated January 31, 2015
450 Reviews
2.7
450 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
214 Ratings

Review Highlights

Pros
  • The laid back selling culture was also a great aspect to this company (in 50 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 37 reviews)


Cons
  • There is very little "work-life balance" (in 22 reviews)

  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I enjoyed working there, but glad that I got out when I did.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Pacific Sunwear full-time (more than a year)

    Pros

    Fun work environment, good music to listen to, great employee discounts on clothes.

    Cons

    You don't get a raise unless you get a title promotion (regardless of how long you've worked there), 300+ stores closed the year I was there, the company started to cut costs on hours allowed to be used per store, which meant more work for the managers, high external theft at my store, no room for advancement due to store closures

    Advice to ManagementAdvice

    The company should spend less on signage and more on it's employees.

    Negative Outlook
    No opinion of CEO
  2.  

    Fun but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Pacific Sunwear full-time (more than 5 years)

    Pros

    Very fun job, fast paced environment, cute clothes, great coworkers, very competitive pay

    Cons

    Extremely low payroll, unrealistic expectations from upper management considering the low payroll, favoritism when considering promotions, disconnect between corp & the field

    Advice to ManagementAdvice

    Less is more. Scale down the workload to allow us to truly create great customer experiences.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Assistant Manager in San Diego, CA
    Former Employee - FT Assistant Manager in San Diego, CA

    I worked at Pacific Sunwear full-time (more than a year)

    Pros

    Good discount, flexible schedule, pretty good benefits

    Cons

    Long hours for inventory, managers with lower education

    Advice to ManagementAdvice

    People are your greatest asset. Treat them with dignity and they will help you grow... deny them that and they will be the key to your unraveling.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Not necessarily pleased, wouldn't return

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Baltimore, MD
    Current Employee - Assistant Manager in Baltimore, MD

    I have been working at Pacific Sunwear full-time (less than a year)

    Pros

    If you like operations, this is the company for you! There's so much daily paperwork
    They were able to pay what I asked and then matched what my current company tried to offer

    Cons

    Visuals are not a priority
    Payroll/hours for associates are VERY slim regularly
    Didn't have personal passion for brands/product
    Several shifts in management (5 mgr changes up to district mgr level in 6 months)

    Advice to ManagementAdvice

    Brand education is necessary for EVERYONE

    Doesn't Recommend
    Positive Outlook
  6.  

    Fun, but hectic, 40+ job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    Fun environment with good people and decent discount on in store product. Great room for growth if you can stick it out. I started in college, made my way to ASM within 2 years, then was an ASM in 3 different stores for 2.5 years, then SM for a little over 2 years. Raises come quickly in higher volume stores. Salary jumped from $38k to start to $51k in 2 years.

    Cons

    Unrealistic completion deadlines. Floorsets to be done outside of business hours for stores of $2+million with very few hours to work on. Sometimes it seemed like the company expected you to work a 7 day week to get everything done.

    Advice to ManagementAdvice

    Treat your people as assets. Working during the holidays is as tough as it gets, but that doesn't mean it should be impossible to succeed.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Good College Job, Low Hours, Great Employee Discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Savannah, GA
    Former Employee - Sales Associate in Savannah, GA

    I worked at Pacific Sunwear part-time (less than a year)

    Pros

    It was nice working with customers and essentially "playing dress-up" all day
    Great employee discount (35%-50% off)
    Fun environment/coworkers
    They won't load you with hours if you are a busy college student... could also be a con

    Cons

    Management was somewhat lacking
    People steal a LOT from the store, so you have to keep an eye out
    Folding clothes is boring, but its 80% of what you have to do while working there
    "recovery" seems more important than customer service here
    It is hard to get more than 8 hours a week here, so its better if it is more of a second job or you just need a little extra

    Advice to ManagementAdvice

    Give new people a chance to work more hours and learn whats in the store. It would make selling easier and even recovery would go quicker because employees would know where everything is located...

    Recommends
    Neutral Outlook
  8.  

    Over all it was a pleasant experience, and I had many unique opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Algonquin, IL
    Current Employee - Assistant Manager in Algonquin, IL

    I have been working at Pacific Sunwear full-time (more than 5 years)

    Pros

    Great Discount. Lots of contact with District/Regional Management. Fashion Forward trends. Cool events to be a part of. Cool Collaborations with different companies. Positive, Fun, Exciting environment.

    Cons

    Some unnecessary stresses. Inconsistent work schedule. Lack of company loyalty.

    Advice to ManagementAdvice

    Be honest (especially when working with DM). Take your job seriously, but not too seriously. Ask for help when you need it.

    Recommends
    Positive Outlook
  9.  

    It's not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Kingston, NY
    Former Employee - Assistant Manager in Kingston, NY

    I worked at Pacific Sunwear

    Pros

    Discounts on clothing are good

    Cons

    Upper management could not come down so hard on little things

    Advice to ManagementAdvice

    Don't treat your managers like a number

    Recommends
    Negative Outlook
  10.  

    Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    People your age makes a fun environment

    Cons

    A lot of the workers are still young with little to no retail exerpience

    Advice to ManagementAdvice

    Maybe raise the hiring age to 18 for more mature people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Torrance, CA
    Current Employee - Sales Associate in Torrance, CA

    I have been working at Pacific Sunwear

    Pros

    Employee Discount
    Great Brands
    Meeting New people

    Cons

    Lack of selling culture
    Lack of organization

    Advice to ManagementAdvice

    More organization

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Pacific Sunwear? Share Your Experiences

Pacific Sunwear

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.