Pacific Sunwear

  www.pacsun.com
  www.pacsun.com

Pacific Sunwear Reviews

Updated November 24, 2014
Updated November 24, 2014
417 Reviews
2.6
417 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
202 Ratings

Review Highlights

Pros
  • The laid back selling culture was also a great aspect to this company (in 50 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 37 reviews)


Cons
  • There is very little "work-life balance" (in 22 reviews)

  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Pacific Sunwear part-time (less than an year)

    Pros

    Good people
    fun enviornment
    employee discount
    fast paced

    Cons

    Not a lot of opportunity to move up

    Advice to ManagementAdvice

    Should give employees more chances to move up

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Not exactly the best, but it's fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Sales Associate in Philadelphia, PA
    Current Employee - Former Sales Associate in Philadelphia, PA

    I have been working at Pacific Sunwear full-time (more than an year)

    Pros

    I love the discount I get! They are pretty fair when it comes to buying new items (having to wait a week sucks, but in the end you'll get the item eventually)
    Flexible Hours
    Great Co-workers

    Cons

    The leadership in my particular store is atrocious! It starts with the Store Manager and it trickles all the way down to the senior sales position. The managers complain all the time about their job outright to the Sales associates and even customers- basically anyone that will listen. They all have such stuck up, snotty attitudes and it rubs off on their SA's sometimes. The store manager is a whiny little brat who has the personality of Napoleon Bonaparte! The assistant manager's are ALWAYS on their phones and they even take personal calls on company time. How unprofessional!

    The pay for Sales associates suck and you will never get the hours you want or need. I'd suggest only working here for a high school job, but this isn't a real life job. Yeah maybe it's a real job for the managers who clearly can't get anything better, but not for someone who's young and vibrant. Also, don't expect to get a promotion there because there's no room to grow. You'll get promised some type of growth, but it'll never happen.

    Advice to ManagementAdvice

    Train your sales associates better and don't expect them to learn things on their own. Follow through with promotions and stop leading people on to believe that they can grow in store.

    Recommends
    No opinion of CEO
  3.  

    It's a very hard company to work for. You need to be used to a fast paced atmosphere and you need to be a hard worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Assistant Manager in Philadelphia, PA
    Current Employee - Full Time Assistant Manager in Philadelphia, PA

    I have been working at Pacific Sunwear full-time (more than 3 years)

    Pros

    fun, laid back, great teams and clothing.

    Cons

    caddie staffing, not much room to move up, a lot of drama and gossip.

    Advice to ManagementAdvice

    pay more attention to your store managers and how they are working.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    "A good place to advance quickly"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Assistant Manager in Memphis, TN
    Former Employee - FT Assistant Manager in Memphis, TN

    I worked at Pacific Sunwear full-time (more than an year)

    Pros

    The enviroment this company has will keep you busy at all times.

    Cons

    They don't value their employees. A part time sales associate is referred to a "dime a dozen"

    Advice to ManagementAdvice

    My advice would be to work on retention of TOP talent and being able to also focus on better ways to successfully onboard a new hire.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    Great atmosphere, decent benefits for full time employees

    Cons

    Lack of communication between corporate and store management

    Advice to ManagementAdvice

    Plan ahead for floor and window sets; things seem to so last minute

  7.  

    Fun work environment, great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Assistant Manager in Fort Worth, TX
    Current Employee - FT Assistant Manager in Fort Worth, TX

    I have been working at Pacific Sunwear full-time (more than 3 years)

    Pros

    Great co-workers
    Fun environment
    Great discount
    Awesome customers

    Cons

    Too many floorsets
    Too many updates
    Work under NO coverage, usually alone
    Style not up to date
    High expectations, no help

    Advice to ManagementAdvice

    The company WILL walk all over you at times, but you just have to stand ground. They can't keep people situated, causing low coverage and lots of work left up to one person. Store managers don't stay long, leaving the assists to do all the work for long periods of time

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Laid back, but not enough trust in Sales Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pacific Sunwear part-time

    Pros

    amazing discount, laid back environment, improves interaction with others, gives you some pocket change, encourages to learn about brands and do your best

    Cons

    On call shifts are a nightmare- you don't know until one hour before you're supposed to go in if they're going to need you or not, not enough hours in the first place- sometimes you only get on calls

    Doesn't Recommend
  9.  

    Part time Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Pacific Sunwear part-time (more than an year)

    Pros

    Great company and cloths. Management team is great and associate development is a lot of fun.

    Cons

    The selling environment the company thinks it has varys on region and is constantly being changed or modified.

    Advice to ManagementAdvice

    90% of the time segments are made by traffic and not what the mangers put forth. Some managers work very hard for their segments and dont make it while others will stand at cash wrap and como like crazy.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It never ends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Pacific Sunwear part-time (more than an year)

    Pros

    The discounts are great! Probably the only reason I have stayed here.

    Cons

    Where do I start... I've had 4 different store managers in my one year working here. Being a low volume store, I have seen no raise even though I have been the top sales associate in my store bringing in more money than managers some weeks. After a year I was competing for a senior sales position but lost it to a coworker. This coworker was known by employees (who quit early, as I should have) to steal sales from associates if it made his ADS and UPT look better. Every manager I mentioned this to did NOTHING about it. The only reason I stayed is the employee discounts. Pay is horrible (minimum wage), hours are horrible, management is unorganized. We are expected to keep up with higher volume stores while we get all of their unwanted sales items. Side note: they are trying way too hard with over done designs and not connected with costumes.

    Advice to ManagementAdvice

    Actually try to help low volume stores. Hire someone with actual drive and experience and treat loyal employees as if they're not disposable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Former Store Manager, 6 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Virginia Beach, VA
    Former Employee - Store Manager in Virginia Beach, VA

    I worked at Pacific Sunwear part-time (more than 5 years)

    Pros

    Never bored, aplways something to do!! And the discounts for employees is amazing! 50% off five items every month kept my wardrobe fresh.

    Cons

    No work/life balance. Unrealistic expectations. Heavy workloads, low pay and low payroll hours , high turnover due to poor upper management.

    Advice to ManagementAdvice

    Hire DM's that appreciate all Store Managers and do not show favoritism. Promote and acknowledge deserving SM's. Hire teams for moving heavy panels and building displays and windows (pipes and pallets!!) Hire less quantity seasonal associates and hire more quality associates.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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