Pacific Sunwear

  www.pacsun.com
  www.pacsun.com

Pacific Sunwear Reviews

Updated November 19, 2014
Updated November 19, 2014
416 Reviews
2.6
416 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
201 Ratings

Review Highlights

Pros
  • The laid back selling culture was also a great aspect to this company (in 47 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 36 reviews)


Cons
  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 44 reviews)

  • There is very little "work-life balance" (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not exactly the best, but it's fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Sales Associate in Philadelphia, PA
    Current Employee - Former Sales Associate in Philadelphia, PA

    I have been working at Pacific Sunwear full-time (more than an year)

    Pros

    I love the discount I get! They are pretty fair when it comes to buying new items (having to wait a week sucks, but in the end you'll get the item eventually)
    Flexible Hours
    Great Co-workers

    Cons

    The leadership in my particular store is atrocious! It starts with the Store Manager and it trickles all the way down to the senior sales position. The managers complain all the time about their job outright to the Sales associates and even customers- basically anyone that will listen. They all have such stuck up, snotty attitudes and it rubs off on their SA's sometimes. The store manager is a whiny little brat who has the personality of Napoleon Bonaparte! The assistant manager's are ALWAYS on their phones and they even take personal calls on company time. How unprofessional!

    The pay for Sales associates suck and you will never get the hours you want or need. I'd suggest only working here for a high school job, but this isn't a real life job. Yeah maybe it's a real job for the managers who clearly can't get anything better, but not for someone who's young and vibrant. Also, don't expect to get a promotion there because there's no room to grow. You'll get promised some type of growth, but it'll never happen.

    Advice to ManagementAdvice

    Train your sales associates better and don't expect them to learn things on their own. Follow through with promotions and stop leading people on to believe that they can grow in store.

    Recommends
    No opinion of CEO
  2.  

    It's a very hard company to work for. You need to be used to a fast paced atmosphere and you need to be a hard worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Assistant Manager in Philadelphia, PA
    Current Employee - Full Time Assistant Manager in Philadelphia, PA

    I have been working at Pacific Sunwear full-time (more than 3 years)

    Pros

    fun, laid back, great teams and clothing.

    Cons

    caddie staffing, not much room to move up, a lot of drama and gossip.

    Advice to ManagementAdvice

    pay more attention to your store managers and how they are working.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    "A good place to advance quickly"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Assistant Manager in Memphis, TN
    Former Employee - FT Assistant Manager in Memphis, TN

    I worked at Pacific Sunwear full-time (more than an year)

    Pros

    The enviroment this company has will keep you busy at all times.

    Cons

    They don't value their employees. A part time sales associate is referred to a "dime a dozen"

    Advice to ManagementAdvice

    My advice would be to work on retention of TOP talent and being able to also focus on better ways to successfully onboard a new hire.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Fun work environment, great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Assistant Manager in Fort Worth, TX
    Current Employee - FT Assistant Manager in Fort Worth, TX

    I have been working at Pacific Sunwear full-time (more than 3 years)

    Pros

    Great co-workers
    Fun environment
    Great discount
    Awesome customers

    Cons

    Too many floorsets
    Too many updates
    Work under NO coverage, usually alone
    Style not up to date
    High expectations, no help

    Advice to ManagementAdvice

    The company WILL walk all over you at times, but you just have to stand ground. They can't keep people situated, causing low coverage and lots of work left up to one person. Store managers don't stay long, leaving the assists to do all the work for long periods of time

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Laid back, but not enough trust in Sales Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pacific Sunwear part-time

    Pros

    amazing discount, laid back environment, improves interaction with others, gives you some pocket change, encourages to learn about brands and do your best

    Cons

    On call shifts are a nightmare- you don't know until one hour before you're supposed to go in if they're going to need you or not, not enough hours in the first place- sometimes you only get on calls

    Doesn't Recommend
  7.  

    Assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    Great atmosphere, decent benefits for full time employees

    Cons

    Lack of communication between corporate and store management

    Advice to ManagementAdvice

    Plan ahead for floor and window sets; things seem to so last minute

  8.  

    Part time Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Pacific Sunwear part-time (more than an year)

    Pros

    Great company and cloths. Management team is great and associate development is a lot of fun.

    Cons

    The selling environment the company thinks it has varys on region and is constantly being changed or modified.

    Advice to ManagementAdvice

    90% of the time segments are made by traffic and not what the mangers put forth. Some managers work very hard for their segments and dont make it while others will stand at cash wrap and como like crazy.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good place to work, poor pay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    Great discount!!(50%-30% off), awesome people, chill work environment ( for the most part), simple tasks (usually), managers give associates independence and freedoms to make their own decisions.

    Cons

    Opportunities are very scarce, they act like they are going to promote you then don't, district managers can be a pain, unrealistic sales goals, very limited hours(they only give hours to seasoned associates.

    Advice to ManagementAdvice

    Don't put so much stress on your sm's and associates to make goals that they feel they have to buy things at the end of the night.

  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear

    Pros

    Laid back environment, very friendly managment providing lots of growth opportunites. They definitely promote from within and build a great team atmosphere. The corporate office is amazing. Cant beat living in SoCal.

    Cons

    DIrection from maangement can be often unclear and change quickly given business needs, but that's retail. It's a young company which could be a con for some.

    Advice to ManagementAdvice

    Keep providing excellent benefits and perks to employees. You guys were great!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great learning opportunity for first time supervisory role.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Buford, GA
    Former Employee - Assistant Manager in Buford, GA

    I worked at Pacific Sunwear part-time (more than an year)

    Pros

    Discounts
    Understanding of school requirements
    Intake Customer Service Training
    Laid Back but focused environment

    Cons

    Understaffing at high volume times
    Continued investment in future growth
    Part Time
    Limiting advancement

    Advice to ManagementAdvice

    More responsibilities help under management grow stronger
    Need better structure for advancement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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