Pacific Sunwear Reviews

Updated September 15, 2014
Updated September 15, 2014
386 Reviews
2.6
386 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
190 Ratings

Review Highlights

Pros
  • Laid back environment, could eat on the clock, sufficient training (in 41 reviews)

  • Naturally there isn't really a dress code (in 28 reviews)


Cons
  • Upper management gets upset quickly if you do something wrong, even if you're new (in 40 reviews)

  • The company used to believe in work/life balance, and seems to have gotten away from that (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great People, Hard work, Impactful Learnings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Pacific Sunwear full-time for more than 3 years

    Pros

    You get to work with great people, who serve more as family as time with company grows. Learn a great deal in terms of business; specifically profit management, product sell through, and how to drive results. Furthermore, you get a great deal of opportunity to develop leadership competencies such as: developing others, executive presentation skills, business analysis, etc. Hardwork and Results are rewarded with recognition, promotions, bonuses and top talent retreats.

    Cons

    Expectation is extremely high - admittedly, unrealistically high. From business to operational expectation there is an extreme stress to deliver flawless results - however payroll and support does not effectively set teams up for success to execute as expected. Work/life balance is non-existent and the only Talent that survives with PACSUN are the people who are willing to put life last.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great first retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Westland, MI
    Former Employee - Sales Associate in Westland, MI

    I worked at Pacific Sunwear part-time for more than 3 years

    Pros

    It was a great culture and atmosphere to work in. I always worked with good/fun people and enjoyed my time on the job.

    Cons

    It was hard to get a raise, and at least at my store, it was hard to move up in the company. Also, being part-time really meant "part-time." Some weeks I would have 20hrs, other weeks I'd have 3-6hrs.

    Advice to ManagementAdvice

    I went through 15 managers (3 store managers) in 4 years. They need to find a way to find more long lasting people.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    OK company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear

    Pros

    30%/50% discount, flexible hours, health/dental benefits

    Cons

    Difficult floorsets, Hours cut even after new management

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    No opportunities to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Assistant Manager
    Former Employee - Part Time Assistant Manager

    I worked at Pacific Sunwear part-time for more than a year

    Pros

    Cool clothes, cool people and a great atmosphere

    Cons

    Corporate gives you jobs that take 30 hours of payroll to complete and expect it done in 10. They also do not allow you to move up in the company unless you have been in your position for at least one year. Another downfall is that they LOVE to outsource talent when looking for upper management candidates.

    Advice to ManagementAdvice

    Trust in your people. Just because a sales associate only works 10 hours a week does not mean they are not capable of becoming a third key manager. Take the time to train and grow your team that is what being a manager is all about. If your team is performing well then your store results will follow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great first retail position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear part-time for less than a year

    Pros

    Great clothes, cool co-workers, discounts!

    Cons

    Sometimes awful music, many going out of business

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Great coworkers, not so great upper management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    Great Culture, Great Coworkers, Great Discounts

    Cons

    Upper level management needs better organization and a better ear.

  8.  

    Great, as a temporary job..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Associate
    Former Employee - Senior Sales Associate

    I worked at Pacific Sunwear part-time for more than 3 years

    Pros

    Very relaxed environment, very easy job.

    Cons

    Did not pay well at all, store was poorly run. The store was and is still in decline and it was very difficult to pick up and start over again.

    Advice to ManagementAdvice

    Weed out people who have no sense of responsibility and organization. A lot of the management and sales associates are incompetent when it comes to the most basic tasks.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Not the greatest job in the world, but also not the hardest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Associate
    Former Employee - Senior Sales Associate

    I worked at Pacific Sunwear part-time for more than a year

    Pros

    awesome coworkers, the core group of employees are like family while the seasonal people are more like distant cousins that come to visit for a summer and then leave.
    The discount is amazing! 50% of hot and trendy brands
    cute customers that you pretty much get paid to talk to.

    Cons

    Constant called in on your day off, your always on edge whether your going to get called in or not
    oldest computer software used to ring people up
    ridiculous sales expectations on slow days and even busy days. Nothing is good enough for the DM's. If we make goal early there is no reward, they just say "Good, now lets make more money"
    Pac Sun has become less about engaging with customers and more about trying to pick pocket whatever you can from customers. I worked there for over a year and saw the transition with my own eyes.

    Advice to ManagementAdvice

    Sales Associates may not be in the corporate office, but they are hustling just as much.
    Sales associates get paid minimum wage selling thousands of dollars of merchandise with no reward, other than the occasional "Gift Card" reward a store does maybe twice a year. Corporate people get paid probably twice as much or more and they are even making the sales or pushing product.
    A Sales associate should get the reward and recognition of a Salesman. Give them commision!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Very beneficial, helped me gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Natick, MA
    Current Employee - Anonymous in Natick, MA

    I have been working at Pacific Sunwear part-time for more than a year

    Pros

    Really chill and comfortable environment to work in. Able to meet a lot of different people

    Cons

    There weren't many challenges. Keeping up and reaching daily goals could be one but it gets easier

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to work for, a real team environment on the sales floor.

    Former Employee - Sales Associate  in  Gaithersburg, MD
    Former Employee - Sales Associate in Gaithersburg, MD

    I worked at Pacific Sunwear part-time for more than 3 years

    Pros

    You get a pretty nice discount. It's a low key place to work as far as the corporate vibe, but it's still sales driven so you can have a lot of fun if you're competitive.

    Cons

    They highly encourage you to wear the clothing that they sell in the store to the point that you feel pressured to spend your paycheck on items from there. They will send you home to change, or make you buy something if you are wearing a competitors' item.

Worked for Pacific Sunwear? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.