Pacific Sunwear Reviews

Updated July 28, 2015
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2.9
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Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
266 Ratings

Pros
  • Laid Back but focused environment (in 50 reviews)

  • They have a employee discount on some of the merchandise (in 37 reviews)

Cons
  • There is very little "work-life balance" (in 22 reviews)

  • they have horrible upper management (in 45 reviews)

More Pros and Cons

557 Employee Reviews

Sort: Popular Rating Date
  1. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great way to grow inside company

    Cons

    low volume stores so little traffic


  2. Pacific Sunwear Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very relaxed and casual work environment. Employee discounts

    Cons

    Having to meet goals every time you work


  3. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Cincinnati, OH
    Current Employee - Assistant Store Manager in Cincinnati, OH

    I have been working at Pacific Sunwear

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great work environment. The company tends to attract really creative, outgoing, interesting individuals which means you meet some really great people.

    Cons

    Long hours, which is expected in any retail setting.


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  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pacific Sunwear

    Pros

    I worked with a lot of cool people. The job is pretty laid back, usually only busy during holidays. Nothing really stress inducing.

    Cons

    Not too many hours. Pay is so so.


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun environment, nice music, great coworkers and customers. You can practically wear anything you want as long as it looks like their style.

    Cons

    Clothing is expensive and the company is going downhill, short shifts, pushy sales tactics

    Advice to Management

    I don't think they should be so pushy with customers to get them to buy things. But also not disappear when the customer needs something.


  7. great environment

    Current Employee - Sorter/Packer in Kansas City, MO
    Current Employee - Sorter/Packer in Kansas City, MO

    I have been working at Pacific Sunwear (More than a year)

    Positive Outlook
    Positive Outlook

    Pros

    Great break area, easy work, 3breaks, good shifts including times and days

    Cons

    Nothing really it was just too far from where I stayed


  8. My experience in retail has been trying. It is enjoyable at times, but I'm ready to move on to something different.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Greece, NY
    Current Employee - Sales Associate in Greece, NY

    I have been working at Pacific Sunwear part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I like the people that I get to meet. Everyone has different taste and personality. I love meeting them.

    Cons

    Folding clothes gets miserable. It is extremely repetitive and people don't respect the stores neatness and the people that worked hard to keep it that way.

    Advice to Management

    Show more respect to employees. Mutual respect is essential and it would make the work place more enjoyable to work for.


  9. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Chicago, IL
    Former Employee - Assistant Store Manager in Chicago, IL

    I worked at Pacific Sunwear full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    The discount on merchandise is great. So much merchandise comes through each day. The visuals are very attractive to customers. Atmosphere is very laid back, just like the California lifestyle

    Cons

    Many young high school associates are hired, which make them unreliable. Huge turnaround in management. Clothing still revolves around the West Coast, but so it's hard to sell tanks in the middle of winter in the Midwest.

    Advice to Management

    time management is the most important skill of a PACSUN manager. So many changes and floorsets need to be done, but you are not given additional payroll hours to perform those changes. Salaried managers work way beyond 45 hours a week.


  10. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Salt Lake City, UT
    Current Employee - Store Manager in Salt Lake City, UT

    I have been working at Pacific Sunwear (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You learn a lot of leadership skills, it's a good way to network with people. It's also good to know store operations inside and out. Discount is good, but let's be real the clothes are kids.

    Cons

    District managers are constantly changing. I had 3 within a year and half. The company is changing things non stop which can cause a lot of mistakes to be made. They also want the store managers to ask for a lot from the brand reps considering they don't pay them anything. The kids get minimum wage, get excited that they get a discount and they end up buying a bunch of clothes and giving their money right back to the company. They're slaves.

    Advice to Management

    Let your store managers really act like a business owner like you tell them to. Also understand it's difficult to make sales considering kids today are happy leaving a thrift store getting a lot more stuff, that's also cool to them, than for them to spend $30 on a t-shirt.


  11. Hard work, minimal payroll

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FT Assistant Manager in Sacramento, CA
    Former Employee - FT Assistant Manager in Sacramento, CA

    I worked at Pacific Sunwear full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Culture Great brands Decent discount Challenging, but encouraging Incentives

    Cons

    High turnover rate Impossible payroll matrix Doesn't conform to state laws Allows favoritism One-part coverage



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