Pacific Sunwear

www.pacsun.com

Pacific Sunwear Reviews

Updated January 26, 2015
Updated January 26, 2015
444 Reviews
2.7
444 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
212 Ratings

Review Highlights

Pros
  • The laid back selling culture was also a great aspect to this company (in 50 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 37 reviews)


Cons
  • There is very little "work-life balance" (in 22 reviews)

  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good College Job, Low Hours, Great Employee Discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Savannah, GA
    Former Employee - Sales Associate in Savannah, GA

    I worked at Pacific Sunwear part-time (less than a year)

    Pros

    It was nice working with customers and essentially "playing dress-up" all day
    Great employee discount (35%-50% off)
    Fun environment/coworkers
    They won't load you with hours if you are a busy college student... could also be a con

    Cons

    Management was somewhat lacking
    People steal a LOT from the store, so you have to keep an eye out
    Folding clothes is boring, but its 80% of what you have to do while working there
    "recovery" seems more important than customer service here
    It is hard to get more than 8 hours a week here, so its better if it is more of a second job or you just need a little extra

    Advice to ManagementAdvice

    Give new people a chance to work more hours and learn whats in the store. It would make selling easier and even recovery would go quicker because employees would know where everything is located...

    Recommends
    Neutral Outlook
  2.  

    Over all it was a pleasant experience, and I had many unique opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Algonquin, IL
    Current Employee - Assistant Manager in Algonquin, IL

    I have been working at Pacific Sunwear full-time (more than 5 years)

    Pros

    Great Discount. Lots of contact with District/Regional Management. Fashion Forward trends. Cool events to be a part of. Cool Collaborations with different companies. Positive, Fun, Exciting environment.

    Cons

    Some unnecessary stresses. Inconsistent work schedule. Lack of company loyalty.

    Advice to ManagementAdvice

    Be honest (especially when working with DM). Take your job seriously, but not too seriously. Ask for help when you need it.

    Recommends
    Positive Outlook
  3.  

    It's not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Kingston, NY
    Former Employee - Assistant Manager in Kingston, NY

    I worked at Pacific Sunwear

    Pros

    Discounts on clothing are good

    Cons

    Upper management could not come down so hard on little things

    Advice to ManagementAdvice

    Don't treat your managers like a number

    Recommends
    Negative Outlook
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  5.  

    Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    People your age makes a fun environment

    Cons

    A lot of the workers are still young with little to no retail exerpience

    Advice to ManagementAdvice

    Maybe raise the hiring age to 18 for more mature people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Torrance, CA
    Current Employee - Sales Associate in Torrance, CA

    I have been working at Pacific Sunwear

    Pros

    Employee Discount
    Great Brands
    Meeting New people

    Cons

    Lack of selling culture
    Lack of organization

    Advice to ManagementAdvice

    More organization

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Dysfunctional Job With Odd Expectations and Duties But With Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Salisbury, MD
    Former Employee - Sales Representative in Salisbury, MD

    I worked at Pacific Sunwear

    Pros

    The people, meeting new people, ability to wear everyday, stylish clothes, employee discount

    Cons

    dysfunctional, sometimes asked to do odd tasks like walk around the mall and hand out brochures, get on ladders and lift mannequins, etc.

    Advice to ManagementAdvice

    Provide stability in leadership and exptectations.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear full-time (less than a year)

    Pros

    They do care about the well being and development of their employees

    Cons

    There is a lot of restructuring and lack of organization at the moment.

    Advice to ManagementAdvice

    Try not to make so many inovations in a company at once make one at a time so you can see whats working and what isn't.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate in Tulare, CA
    Current Employee - Senior Sales Associate in Tulare, CA

    I have been working at Pacific Sunwear

    Pros

    -Great customer service training
    -Amazing visualizing company
    -Career growth opportunities
    -Multi-tasking improvement areas
    -Open to new ideas and different ways of operations
    -Holiday hours are great

    Cons

    -Dead seasons are extremely hurtful as far as hours are distributed.
    -Some daily goals can be ridiculous.
    -Customer first system can be very demanding depending on where your store location is.

    Advice to ManagementAdvice

    -Make sure to hold monthly meetings. Go over each other's goals and critic them.
    Motivation to do better and even some friendly competition for improvements can really help associates mindset and confidence as well as store sales.
    -Please, and thank you's go a long way
    -Closed mouths don't get fed, be vocal about anything and everything.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Pacific Sunwear full-time (more than 5 years)

    Pros

    Generally enjoy the people I work with and the selling culture which allows for uniqueness.

    Cons

    Heavy workload, no hours to compete the work, last minute changes, floorsets.

    Advice to ManagementAdvice

    Build a strong team to support you. Keep your head up.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Representative
    Former Employee - Brand Representative

    I worked at Pacific Sunwear

    Pros

    Great atmosphere
    Great people
    Great discount and products

    Cons

    Some sales goals were unrealistic

    Recommends
    Positive Outlook
    Approves of CEO

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