Pacific Sunwear

  www.pacsun.com
  www.pacsun.com

Pacific Sunwear Reviews

Updated December 16, 2014
Updated December 16, 2014
423 Reviews
2.6
423 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
204 Ratings

Review Highlights

Pros
  • The laid back selling culture was also a great aspect to this company (in 50 reviews)

  • I made great friends with my employees, I get 50% items as part of employee discount (in 37 reviews)


Cons
  • There is very little "work-life balance" (in 22 reviews)

  • Another downfall is that they LOVE to outsource talent when looking for upper management candidates (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great for a first time job/Part Time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Cerritos, CA
    Former Employee - Seasonal Sales Associate in Cerritos, CA

    I worked at Pacific Sunwear part-time (less than an year)

    Pros

    -Discount
    -As a part time associate, they work with your schedule

    Cons

    -Pay is ridiculous
    -They hardly ever promote from within
    -Management does not train properly

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    ABSURD expectations from corporate, a solid team is necessary to maintain sanity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear full-time (more than 3 years)

    Pros

    Awesome product, decent discounts, previously was a positive environment to grow and develop in

    Cons

    Expectations for operations are way too high for hours allotted as well as unrealistic amount of pressure attached to metrics. Funny enough, corporate cannot manage to properly execute many important tasks but expects 20 somethings on meager wages to pick up slack for their own poor planning

    Advice to ManagementAdvice

    You preach to stores to "Hire the Right People" yet you definitely do not meet this expectation yourselves. Employees would have a higher desire to push and perform if you had proper people in charge. Being pressured into working off the clock, working excessive hours with no break, editing to avoid OT, manipulating associates with "promotions" that you cant even fund and insisting to establish an in store standard that most of corporate would never be able to meet themselves are just a few MAJOR things that need to be reset in the company. I do not know anyone who has been left satisfied after working for this company

    Doesn't Recommend
    Neutral Outlook
  3.  

    It's been an okay iob

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Assistant Manager
    Current Employee - FT Assistant Manager

    I have been working at Pacific Sunwear

    Pros

    Friendly employees, good discount

    Cons

    Floorset is intense, DM is always on your back

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bloomington, MN
    Former Employee - Sales Associate in Bloomington, MN

    I worked at Pacific Sunwear part-time (more than an year)

    Pros

    Cool people. very fun if you have a good team you're working with. You can learn how to open and close a store, process shipment, do floorsets, and run cash register.

    Cons

    If you are 18+, chances are you are going to be scheduled for closing a busy store if they have to stay past 11pm. It can be hard to take off work.

    Advice to ManagementAdvice

    Focus on the training process. Train brand new sales associates in the retail industry to become professional sales people at a young age.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Wow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Pacific Sunwear part-time (less than an year)

    Pros

    Good people
    fun enviornment
    employee discount
    fast paced

    Cons

    Not a lot of opportunity to move up

    Advice to ManagementAdvice

    Should give employees more chances to move up

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    There are better companies than this

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Assistant Manager in Toledo, OH
    Current Employee - FT Assistant Manager in Toledo, OH

    I have been working at Pacific Sunwear full-time (less than an year)

    Pros

    Like most of it's youth oriented competition, Pac allows it's employees to express themselves and their individual personalities through their work and customer interactions. The compensation for management positions seems to be about average for companies like this.

    Cons

    A huge factor in my dissatisfaction with my time here have been the inconsistency in management and the inability of the company to keep any sense of stability around us. At the retail level the expectations of what we can do with 135 hours a week are a bit steep and this causes stress amongst the entire management staff, thus creating a huge desire for this job to be a stepping stone job on the path to something better.

    Advice to ManagementAdvice

    Even out the work load on retail stores, stop with the overly complicated visual changes and find a way to distribute hours to lower volume store for projects.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not exactly the best, but it's fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Sales Associate in Philadelphia, PA
    Current Employee - Former Sales Associate in Philadelphia, PA

    I have been working at Pacific Sunwear full-time (more than an year)

    Pros

    I love the discount I get! They are pretty fair when it comes to buying new items (having to wait a week sucks, but in the end you'll get the item eventually)
    Flexible Hours
    Great Co-workers

    Cons

    The leadership in my particular store is atrocious! It starts with the Store Manager and it trickles all the way down to the senior sales position. The managers complain all the time about their job outright to the Sales associates and even customers- basically anyone that will listen. They all have such stuck up, snotty attitudes and it rubs off on their SA's sometimes. The store manager is a whiny little brat who has the personality of Napoleon Bonaparte! The assistant manager's are ALWAYS on their phones and they even take personal calls on company time. How unprofessional!

    The pay for Sales associates suck and you will never get the hours you want or need. I'd suggest only working here for a high school job, but this isn't a real life job. Yeah maybe it's a real job for the managers who clearly can't get anything better, but not for someone who's young and vibrant. Also, don't expect to get a promotion there because there's no room to grow. You'll get promised some type of growth, but it'll never happen.

    Advice to ManagementAdvice

    Train your sales associates better and don't expect them to learn things on their own. Follow through with promotions and stop leading people on to believe that they can grow in store.

    Recommends
    No opinion of CEO
  9.  

    It's a very hard company to work for. You need to be used to a fast paced atmosphere and you need to be a hard worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Assistant Manager in Philadelphia, PA
    Current Employee - Full Time Assistant Manager in Philadelphia, PA

    I have been working at Pacific Sunwear full-time (more than 3 years)

    Pros

    fun, laid back, great teams and clothing.

    Cons

    caddie staffing, not much room to move up, a lot of drama and gossip.

    Advice to ManagementAdvice

    pay more attention to your store managers and how they are working.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    "A good place to advance quickly"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Assistant Manager in Memphis, TN
    Former Employee - FT Assistant Manager in Memphis, TN

    I worked at Pacific Sunwear full-time (more than an year)

    Pros

    The enviroment this company has will keep you busy at all times.

    Cons

    They don't value their employees. A part time sales associate is referred to a "dime a dozen"

    Advice to ManagementAdvice

    My advice would be to work on retention of TOP talent and being able to also focus on better ways to successfully onboard a new hire.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear

    Pros

    Great atmosphere, decent benefits for full time employees

    Cons

    Lack of communication between corporate and store management

    Advice to ManagementAdvice

    Plan ahead for floor and window sets; things seem to so last minute

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