Pacific Sunwear Reviews

Updated April 24, 2015
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  1. Typical mall retailer in a management position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Rockville, MD
    Former Employee - Assistant Store Manager in Rockville, MD

    I worked at Pacific Sunwear

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Met some really cool people. District managers as well as regional managers were fantastic and genuinely cared.

    Cons

    Worked too many hours for the compensation. Turn over is extremely high which is common in most mall retailers.

    Advice to Management

    Staff yourself with a strong team.

  2. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Carbondale, IL
    Current Employee - Store Manager in Carbondale, IL

    I have been working at Pacific Sunwear

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fun environment to work in

    Cons

    Not enough hours allocated to stores

    Advice to Management

    More hours, better pay

  3. Pacsun the job of chilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Wellington, FL
    Former Employee - Sales Representative in Wellington, FL

    I worked at Pacific Sunwear

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    you barely do any real work its just packing boxing and helping people buy clothes sometimes work register

    Cons

    Don't expect lots of work hours

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  5. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Westminster, CO
    Former Employee - Assistant Manager in Westminster, CO

    I worked at Pacific Sunwear

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pacsun is a really good company who really care about their brand and product. I worked their for a short time and i left because I had some out of work matters that I had to attend to and if I could go back I defitily would. They give their employees a good discount and they also really care about knowledging employees on the brands they are selling!!

    Cons

    The registers are hard to get the hang of and they really should update the system but that's it.

    Advice to Management

    Keep up the good work!

  6. Great work experiance

    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gurnee, IL
    Former Employee - Sales Associate in Gurnee, IL

    I worked at Pacific Sunwear

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great customer service experiance. Enjoyed working for this company have good deals for being a sales associate.

    Cons

    when the store was busy during holidays lots of late hoyrs and stressful amounts of customers

  7. Sales Associate

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pacific Sunwear

    Pros

    Easy, Not demanding, got to work with cool people

    Cons

    Boring, always having to fold

  8. Fun, but doesn't pay well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Carlsbad, CA
    Current Employee - Sales Associate in Carlsbad, CA

    I have been working at Pacific Sunwear part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Coworkers were nice, pretty cool culture. No uniform, no pressure to sell credit cards

    Cons

    Non-negotiable salary, a lot of fast paced at times, slow at others. Customers would destroy work.

    Advice to Management

    Be more diligent about lunch breaks.

  9. Senior Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate in Knoxville, TN
    Current Employee - Senior Sales Associate in Knoxville, TN

    I have been working at Pacific Sunwear part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good chance to work on sales and communication skills.
    Become very good at folding clothes.
    Learn how to manage people, personnel, and conflict.

    Cons

    Minimum wage starting.
    Hard to get promoted.
    Company doesn't treat employees well.

    Advice to Management

    Take better care of your employees, promote from within

  10. Helpful (6)

    An insight into the REAL Pacsun from a former seasoned multi-location Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Detroit, MI
    Former Employee - Store Manager in Detroit, MI

    I worked at Pacific Sunwear full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    When starting at Pac in 2012, all seemed pretty decent. The discount was legit, 5 items at 50% off a month, 30% off most other goods. I also got to build relationships with many awesome people with similar interests. The vibe of the store was usually great, always had good music playing.

    Cons

    Very disorganized company on all levels. Communication is weak coming from the leaders in the field. Unrealistic timeframes to complete company assigned workload. Constant double work created by store operations because they can't do their job correctly, and apparently have NO accountability on their end. You will also have to work on 1 part coverage until about 1pm nearly every day of the year being a manager at Pac. Even at the highest volume stores due to the lack of payroll (which is based on weekly sales volume). Extremely high turn over rate for all associates and management, this includes district and regional managers. If you have a life outside of work and want to keep it that way, stay far away from Pacsun! There is absolutely no work/life balance for anyone that is on salary. Pay is not very comparable to other specialty retailers when considering what they expect from you. Also whenever we had a district/region visit approaching, it would turn into a dog & pony show! We would usually have to do an overnight to "snap" the store into shape. All this does is cover up the way the store really functions and deprives upper management from knowing what is really happening in locations. I was directed to do this on multiple occasions from upper management.

    Advice to Management

    Treat your employees better! (it seems that everyone says this) however Pacsun has a lot to improve upon as far as their internal customers are regarded. I gave everything to this company! Worked more hours than I thought humanly possible and disregarded my personal life and health on multiple occasions! Please realize there are people like this working for you and take better care of them. They are not lifeless robots and deserve more! Gary Schoenfeld needs to visit more locations, especially ALL top doors. Then you can see first hand the problems that need the most dire attention, and put a plan in place. The customer experience could be a lot better and definitely more consistent across stores!

  11. working here is good for young people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Assistant Manager in Waipahu, HI
    Former Employee - FT Assistant Manager in Waipahu, HI

    I worked at Pacific Sunwear full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Promotions happen quickly. Fun people to be around.

    Cons

    Pay was not so great.

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