Pactera Reviews

Updated March 24, 2015
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2.3
118 Reviews
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Pactera CEO Tiak Koon Loh
Tiak Koon Loh
30 Ratings

Pros
  • A lot of opportunities to grow by asking questions and proactively involving yourself with tasks (in 4 reviews)

  • So if you don't have a degree but still want to work as a "consultant" or even a "senior consultant" (in 3 reviews)

Cons
  • Lack of communication: Vertical and horizontal communication is non existent in the company (in 3 reviews)

  • No work life balance, no benefits, They don't value your work , pay is very low (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. have been working there for 5 years as SDE, BI Developer/Data Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Developer/Data Engineer in Redmond, WA
    Current Employee - Business Intelligence Developer/Data Engineer in Redmond, WA

    I have been working at Pactera full-time (more than a year)

    Pros

    Pactera sponsor visas like H1B, L1 and they'll sponsor GC after you've been working there for 1 year

    Cons

    sometimes, different team may need to work OT, therefore, it's a kind of unbalance between work and life if you mind.

    Advice to ManagementAdvice

    hope there's better benefits, promotions, wages...

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    An IT staffing company with little or no consideration for its contactors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Pactera as a contractor (more than a year)

    Pros

    I get paid on time

    Cons

    My vendor manager never tells me about anything that affects my work at the client company; when my contract is renewed, I hear nothing. When hours change, I hear nothing from Pactera. I get no feedback from them, and they seem to understand absolutely nothing about what I do at the client company. My vendor manager leaves, or I am assigned to a new one, I hear nothing about this. I always hear about everything related to my employment situation from my client-side manager, and hear virtually nothing from my Pactera vendor manager.

    Advice to ManagementAdvice

    I don't know what to tell you, it seems like your people have little or no incentive to change their attitude for your contractors and employees.

    Doesn't Recommend
    Neutral Outlook
  3. No suprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pactera

    Pros

    No worry about layoff because you will be sent to other customer if the current doing cut off.

    Cons

    Less salary than the market average.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Hands off staffing placement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Seattle, WA
    Former Employee - Senior Consultant in Seattle, WA

    I worked at Pactera full-time (more than a year)

    Pros

    The holiday party was cool. Was trusted and left to my own devices in working with the client.

    Cons

    Little to no communication, my "person manager' frequently changed yet I was rarely informed or met my manager. I did meet one manager who tried to establish rapport but then he disappeared without notice. Poor equipment. I had to resort to using my personal PC on client site when assigned PC became unusable. This was finally replaced after 6 months of reporting issues.

    Advice to ManagementAdvice

    Figure out how to engage and communicate with your contract staff. Developing a relationship and rapport will lead to a better work environment and loyalty from employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor in Redmond, WA
    Former Employee - Contractor in Redmond, WA

    I worked at Pactera full-time (more than a year)

    Pros

    Coffee stand
    Paid lunch
    Leave early
    Work independtly

    Cons

    Bad management
    No career path
    No growth

    Advice to ManagementAdvice

    Learn more about employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. No Respect, No Options, No Hope

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Redmond, WV
    Current Employee - Anonymous Employee in Redmond, WV

    I have been working at Pactera full-time (more than a year)

    Pros

    My direct manager was amazing, but nothing other than that

    Cons

    Beijing is insulting and disrespectful to US-based employees. They expect work done any time, all the time, and are miffed when you take a sick day. People who steal ideas and mistreat colleagues are reported but nothing ever happens. I had to fight to get the raise I deserved and I am still making about $20,000 less than average in the US for my position. There are no benefits, no perks, and no respect. My career path is a dead end, and the only progress made was because of one supervisor who wanted to see their team excel. Higher Management was dismissive o obvious problems and some solutions, and blatantly sexist comments were reported to HR and ignored.

    Advice to ManagementAdvice

    Stop hiring friends and family to fill positions, since this practice is rampant in Pactera. Pay more attention to HR complaints and the lack of respect from Beijing-based employees to employees at EVERY other global location. And start paying a working wage. I could make more as a fast food supervisor, thus why I'm leaving the company soon.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Redmond, WA
    Former Contractor - Anonymous Contractor in Redmond, WA

    I worked at Pactera as a contractor (less than a year)

    Pros

    It is very hard to think of the pros, I would say
    -flexible schedule
    -Starbucks coffee

    Really, that's it.

    Cons

    -lack of communication
    -lack of resources
    -under paid
    -no benefits
    -very bad culture and atmosphere in the office
    -no area for learning
    -stupid payment system
    -extremely bad management
    -no chance to grow
    -very isolated
    -useless HR

    Advice to ManagementAdvice

    useless management, very disappointed.
    Tip: Never trust what your manager tell you, just start looking for another job and be ready to get fired any moment.

    Doesn't Recommend
    Negative Outlook
  9. Legacy NouvEON consulting client work was engaging and rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Charlotte, NC
    Former Employee - Consultant in Charlotte, NC

    I worked at Pactera full-time (more than 3 years)

    Pros

    Co-workers talent, client facing consulting & work-life balance. Most engagements were challenging and lead to follow-on work.

    Cons

    When NouvEON was acquired by hiSoft and subsequently merged into pactera, the company culture changed and client perception of the company became negative. Consultants began leaving. pactera became a IT outsourcing shop which turned off most if not all business consultants that came to legacy NouvEON.

    Doesn't Recommend
    No opinion of CEO
  10. Feels good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Design Engineer in Redmond, WA
    Current Employee - Software Design Engineer in Redmond, WA

    I have been working at Pactera full-time (more than 3 years)

    Pros

    Looks good. Working in this company from more than 3years

    Cons

    Not much interaction with anyone. compensation package is good

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. No Career Path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Charlotte, NC
    Former Employee - Consultant in Charlotte, NC

    I worked at Pactera full-time (more than 3 years)

    Pros

    For a consulting job, there wasn't a lot of travel. It was mostly local clients. The salary was decent for experience level, although probably below market.

    Cons

    The company went through a ton of change in the 3 years that I worked there, and there wasn't a lot of communication with the employees. There wasn't a good culture for younger employees, and not a lot of training opportunities or ways to move up within the company.

    Advice to ManagementAdvice

    Implement a training program and start bringing in some promising talent from colleges rather than forcing employees to badger their friends to send their resumes.

    Doesn't Recommend
    No opinion of CEO

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