Palmetto GBA

www.palmettogba.com

Palmetto GBA Reviews

Updated January 25, 2015
Updated January 25, 2015
35 Reviews
2.9
35 Reviews
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Recommend to a friend
Approve of CEO
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Bruce W. Hughes
22 Ratings

Employee Reviews

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  1.  

    I enjoy working for Blue Cross Blue Shield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Florence, SC
    Current Employee - Claims Processor in Florence, SC

    I have been working at Palmetto GBA full-time (more than 8 years)

    Pros

    I have enjoyed working for Blue Cross for the last 9 years, I have learned a lot and I would recommend this job to everyone. The pay is good and the bonuses are great. There is a great work schedule and numerous days off.

    Cons

    The phones stay busy and there is always changes to the regulations trying to make sure things work comfortably. Certain areas more training time is needed and then other things training is not long enough.

    Advice to ManagementAdvice

    The leadership is great to work with and for.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Low pay, micromanagement, little room to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Palmetto GBA full-time (more than 3 years)

    Pros

    They are part of blue cross blue shield of South Carolina, so the benefits are decent and they offer tuition assistance. They also offer flexible work schedules/hours.

    Cons

    Too much focus on how long you have been with the company instead of what you contribute and your education. Salaries are not competitive compared to market. Seems like they are just interested in putting a warm body in a chair, rather than finding the right person for the job. Everyone gets the same meager increase no matter if you work your butt off or if you are lazy as heck.

    Advice to ManagementAdvice

    Implement pay for performance. It's the only way you will retain highly qualified employees who will actually do quality work. I've been told that the company tries to recruit on college campuses, but has little success because they treat their professional employees like blue collar workers. Respect your employees, recognize their accomplishments, and pay them a competitive salary.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Innovative company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Columbia, SC
    Current Employee - Director in Columbia, SC

    I have been working at Palmetto GBA

    Pros

    Business development and continuous improvement are on the front burner. If you're willing to roll up your sleeves and work there are plenty of opportunities for implementing innovations.

    Cons

    Year-to-year salary management is fairly rigid so your best bet is to negotiate upfront during the initial hiring process. Get your money up front.

    Advice to ManagementAdvice

    Continue to push the envelope on business processes and improvements. Front-line employees have the next "best ideas". Please continue to ask us!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Overall review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Palmetto GBA

    Pros

    Great schedule and people are friendly.

    Cons

    Short breaks smoke free campus

  6.  

    Customer Service Advocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC

    I have been working at Palmetto GBA full-time (more than 3 years)

    Pros

    The pay is fairly decent and the benefits.

    Cons

    Contract based jobs so you risk the possibility of being out of a job every few years, micromanaging is rampant through out company

    Advice to ManagementAdvice

    Listen to the peons. Our opinion should matter. Stop with the cronyism.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I love the job that they offer to their employees. You can grow in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Prep Technician in Columbia, SC
    Current Employee - Data Prep Technician in Columbia, SC

    I have been working at Palmetto GBA full-time (more than a year)

    Pros

    I love their flexible hours.

    Cons

    You have some people who are in authority who abuses their position and mistreat their employees.

    Advice to ManagementAdvice

    I think they should take more advice from their employees to better their business because as we all know that they employees do the job on an every day basis.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Decent place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Palmetto GBA

    Pros

    Moderate flow for call volume

    Cons

    Always losing contracts causing a lot of downsizing

  9.  

    I loved working at Palmetto GBA, it was a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Palmetto GBA

    Pros

    The best reasons to work here are that you get a chance to help others in every way that you can.

    Cons

    I never found any challenges when working for Palmetto GBA.

    Advice to ManagementAdvice

    Always listen to both sides of the story. Always appreciate your employees, make sure your employees know that you are there for them in every way can.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent company with rewarding work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Java Programmer in Columbia, SC
    Current Employee - Java Programmer in Columbia, SC

    I have been working at Palmetto GBA full-time (more than 8 years)

    Pros

    Palmetto GBA is a subsidiary of BlueCross BlueShield of SC, so you get the benefits of a huge company, like HR, Training, Well-run facilities, etc. Salaries and benefits are competitive and there are ample opportunities for growth.

    Cons

    As a government contractor, much of the work is based on contract periods, which have to be re-competed periodically. This can be stressful if you're not used to the RFP & Contract award process. However, Palmetto GBA is really good at this and keeps lots of contracts in the pipeline.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Lots of pitfalls-Lots of Layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medicare Service Representative in Columbus, OH
    Former Employee - Medicare Service Representative in Columbus, OH

    I worked at Palmetto GBA full-time (more than 10 years)

    Pros

    Great coworkers. Local Ohio management was good. Work was challenging and interesting.

    Cons

    South Carolina management treated us as if all errors were the fault of the Ohio office. Constantly reminded by SC management that Ohio was too expensive. Had to watch coworkers be laid off frequently. Always held over our heads that we were expendable. Dealing with SC management was like taking a step back into time. They failed to keep up with the times.

    Advice to ManagementAdvice

    Management needs to realize their office is not perfect and quit placing blame on the workers they don't have to look at each day. Until management starts taking ownership of their errors contracts are going to continue to be lost.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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