Palmetto GBA Reviews

Updated May 21, 2015
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2.9
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Bruce W. Hughes
23 Ratings

34 Employee Reviews

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  1. ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Analyst
    Current Employee - Enrollment Analyst

    I have been working at Palmetto GBA

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    work life balance is good

    Cons

    position required to have a degree not only do enjoy the other people who were already there and I have a degree and make way more than me doing a call center position and no degree for the same company making the same amount of money


  2. Provider Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Palmetto GBA

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nothing that I feel is beneficial to regular employees..

    Cons

    Misinformation regularly given at interviews regarding position requirements; mismanaged deadlines, long hours, low pay, lack of professional training, and the regular use of outdated inaccurate training materials. Staff employees are added and decreased as necessary to maintain the bottom line. The regular full time employees are overworked regularly to make up for lack of management planning and to ensure the profit margin is maintained at an acceptable level. It is expected and required. No consideration is given to the employees or their responsibilities or other obligations outside of the work place. In general an unethical, unprofessional place to work. I would not recommend this company to anyone.

    Advice to Management

    Follow the many rules and procedures that you expect your employees to follow. Treat all employees fairly. Adhere to the many signs and posters posted all over the building regarding using proper ethics, doing the right thing, giving your best and treating others fairly. It appears these posters are only for the regular employees not management. Make your profits using ethical and professional practices that not only apply to your external business associates but to your employees as well.


  3. I enjoy working for Blue Cross Blue Shield

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Processor in Florence, SC
    Current Employee - Claims Processor in Florence, SC

    I have been working at Palmetto GBA full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have enjoyed working for Blue Cross for the last 9 years, I have learned a lot and I would recommend this job to everyone. The pay is good and the bonuses are great. There is a great work schedule and numerous days off.

    Cons

    The phones stay busy and there is always changes to the regulations trying to make sure things work comfortably. Certain areas more training time is needed and then other things training is not long enough.

    Advice to Management

    The leadership is great to work with and for.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Low pay, micromanagement, little room to advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Palmetto GBA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They are part of blue cross blue shield of South Carolina, so the benefits are decent and they offer tuition assistance. They also offer flexible work schedules/hours.

    Cons

    Too much focus on how long you have been with the company instead of what you contribute and your education. Salaries are not competitive compared to market. Seems like they are just interested in putting a warm body in a chair, rather than finding the right person for the job. Everyone gets the same meager increase no matter if you work your butt off or if you are lazy as heck.

    Advice to Management

    Implement pay for performance. It's the only way you will retain highly qualified employees who will actually do quality work. I've been told that the company tries to recruit on college campuses, but has little success because they treat their professional employees like blue collar workers. Respect your employees, recognize their accomplishments, and pay them a competitive salary.


  6. Innovative company culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Columbia, SC
    Current Employee - Director in Columbia, SC

    I have been working at Palmetto GBA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Business development and continuous improvement are on the front burner. If you're willing to roll up your sleeves and work there are plenty of opportunities for implementing innovations.

    Cons

    Year-to-year salary management is fairly rigid so your best bet is to negotiate upfront during the initial hiring process. Get your money up front.

    Advice to Management

    Continue to push the envelope on business processes and improvements. Front-line employees have the next "best ideas". Please continue to ask us!


  7. Overall review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Palmetto GBA

    Pros

    Great schedule and people are friendly.

    Cons

    Short breaks smoke free campus


  8. Customer Service Advocate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC

    I have been working at Palmetto GBA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is fairly decent and the benefits.

    Cons

    Contract based jobs so you risk the possibility of being out of a job every few years, micromanaging is rampant through out company

    Advice to Management

    Listen to the peons. Our opinion should matter. Stop with the cronyism.


  9. I love the job that they offer to their employees. You can grow in the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Prep Technician in Columbia, SC
    Current Employee - Data Prep Technician in Columbia, SC

    I have been working at Palmetto GBA full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love their flexible hours.

    Cons

    You have some people who are in authority who abuses their position and mistreat their employees.

    Advice to Management

    I think they should take more advice from their employees to better their business because as we all know that they employees do the job on an every day basis.


  10. Decent place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Palmetto GBA

    Pros

    Moderate flow for call volume

    Cons

    Always losing contracts causing a lot of downsizing


  11. I loved working at Palmetto GBA, it was a great experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Palmetto GBA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best reasons to work here are that you get a chance to help others in every way that you can.

    Cons

    I never found any challenges when working for Palmetto GBA.

    Advice to Management

    Always listen to both sides of the story. Always appreciate your employees, make sure your employees know that you are there for them in every way can.



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