Panda Express

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Panda Express Reviews

Updated August 18, 2014
Updated August 18, 2014
285 Reviews

3.3
285 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panda Express Founder, Chairman & Co-CEO Andrew Cherng
Andrew Cherng
120 Ratings

Review Highlights

Pros
  • Also, you get a raise every 6 months and free food while you're working (in 46 reviews)

  • Good pay, relationships with coworkers are great (in 21 reviews)


Cons
  • Hard to have Work-Life Balance as they keep you extended too thin (in 19 reviews)

  • long hours, customer pressure, food industry is difficult in general (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Sweatshop mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager of Operations  in  Salt Lake City, UT
    Current Employee - General Manager of Operations in Salt Lake City, UT

    Pros

    Values have some merit and can change the way you live life both professionally and personally.

    Cons

    Zero work life balance. Penny wise mentality leaves you with minimal staff to support business and you will work like a laborer to meet demand. Company mentality is to bring young inexperienced people into the business because they are easier to manipulate. The premise is that they bring fresh new ideas but the reality is that they are easily brainwashed into the cult like culture. Typical staff of fast food industry with young or uneducated unskilled labor will leave you with regular need to fill in for associates who call in because they hate their jobs too. You will end up working as a cook, dishwasher or FOH associate on a regular basis. If you are not Asian forget about any chance of advancement past ACO.

    Advice to ManagementAdvice

    Remember what is was like when you were a GM. Operations is demanding and there is no balance of work and life. No BS about what you are trying to sell to GMs when you need them to help you look good to your RDO. Be honest about what they can expect when you assign them or move them to a new store. To CEO, you expect humility and being humble yet you expect to be recognized as a rock star when you enter a store. Live what you preach. You are a successful businessman not the Messiah. Your ZVPs, RDOs and ACOs coach people on how to sit in a chair and hold practice sessions in preparation for your arrival. You expect diversity yet your middle and upper management coaches people how to sit, talk, speak and if they could would coach on the proper technique for cleansing after defecation. What you see versus reality is phony and in the words that you would understand best "in-authentic". Get back to where you came from and appreciate people for what they are which is what you were when you came to this country.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    A great place for a career!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager of Operations  in  Benicia, CA
    Current Employee - General Manager of Operations in Benicia, CA

    Pros

    The teamwork, excellent pay & benefits, and the opportunity for growth make Panda Express a great company to be part of. Also, their culture and promotion of a healthy lifestyle lets you know the company cares about you as an individual.

    Cons

    Fast-paced working environment. Need to be good at multi-tasking and prioritizing. Also, working in a hot kitchen for most of the day can be difficult.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House- Drive-thru
    Current Employee - Front of House- Drive-thru

    Pros

    Pay
    Free Food
    Advancement
    Insurance after 6mon

    Cons

    Long hours
    Management gets moved around too much.
    Turn Over.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Help
    Former Employee - Counter Help

    Pros

    Great co-workers, free meal during breaks, and usually pays $9/hr.

    Cons

    Can be hectic sometimes during rushes.

  6.  

    Fun people, decent management, good food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, Server, Kitchen Help, Prep Cook  in  Colorado Springs, CO
    Current Employee - Cashier, Server, Kitchen Help, Prep Cook in Colorado Springs, CO

    Pros

    Free meal at break times
    Fair wages and flexible schedule

    Cons

    Hard to move up in the company

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Way too much physical work, too little compensation, no work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Del Mar, CA
    Former Employee - Assistant Manager in Del Mar, CA

    Pros

    Panda promotes a very inspiring work culture.

    Cons

    I worked here as an assistant manager, so my days off were Thursdays and Sundays. That is pretty universal for all managers. The rest of the week, I was working 12 hour days because of the long restaurant hours. There was a lot of sacrifice and almost no such thing as work-life balance. Also, almost all of the upper management is Chinese, and they seem to show favoritism towards other Chinese when promoting.

    Advice to ManagementAdvice

    ACOs should be more realistic when it comes to pushing AMs and GMs. We are always putting in our best effort to keep the store in tip top shape, maximize sales potentials, and best food quality but it is never enough - while you ACOs are supposed to visit us at least once a week for advise and inspiration. I worked in the San Diego area. My store was extremely busy, but we received little to no support from our assigned ACO. He didn't even come when he promised, and came to visit once every three weeks or so. What do you get paid to do all day anyway, with your free car and phone?

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Assistant Manager Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Van Nuys, CA
    Current Employee - Assistant Manager in Van Nuys, CA

    Pros

    Great opportunity to grow
    Good Benefits
    Lots of Training plus programs available
    Good Pay (compared to other fast food joints)

    Cons

    Its still fast food
    TOO MUCH PRESSURE TO PERFORM
    Long Hours - No life work balance
    VERY hands on

    Advice to ManagementAdvice

    Put less pressure on lower management
    Serve coffee

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    RESPECT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counter Help  in  Escondido, CA
    Current Employee - Counter Help in Escondido, CA

    Pros

    good pay great benefits good hours 20% discount and free meal on break

    Cons

    you get treated with little to no respect by your manager basically get call stupid in her own nice way....acknowledged your team member your a team leader be the reason why our store moving up not the reason why even the Customer would suffer

    Advice to ManagementAdvice

    the store managers need to be informed educated that the people that work for Panda not for them... We dont need your constant yelling reminding us the reason and should be thankful that your giving us hours... And telling us what kind of failure we are people human being with feelings if we have a choice some of us would have walked out or call Hr to complain but we love our job... High respect to your position but I will hid from you if I see you somewhere else... Respect to have that 20 20 vision implemented in the store.... OUR STORE

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    The management is not good, the environment is fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House  in  Euless, TX
    Current Employee - Front of House in Euless, TX

    Pros

    Good pay, nice people, fast paced

    Cons

    Unorganized, degrading, slow to fix problems, no promotions,

    Advice to ManagementAdvice

    When you have something that needs to be fixed, don't just not do anything and wait for your employees to fix it, call someone.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good Management Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager of Operations
    Former Employee - General Manager of Operations

    Pros

    lots of developmental sessions, good starting pay

    Cons

    No work and life balance. Even when you plan ahead and submit your schedule to area manager, always have unexpected store visits from upper management. After working so hard to clean and get ready for visit, always gets canceled. Always been told as a general manager I would not be part of general labor and focus on training and coaching, buts its not the case, labor is always tight. Very physical job with a lot expectations that you maintain your figure, if not you have no "work life" balance and will be hard for you to get promoted.

    Advice to ManagementAdvice

    care more about your GMs and associates, we are always front line. Help Gms balance their work life balance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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