Panda Express

www.pandaexpress.com
Employer Engaged

Panda Express Reviews

Updated February 16, 2015
Updated February 16, 2015
388 Reviews
3.1
388 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panda Express Founder, Chairman & Co-CEO Andrew Cherng
Andrew Cherng
173 Ratings

Review Highlights

Pros
  • Free food when you work a certain amount of hours and you meet new friends (in 64 reviews)

  • good pay great benefits good hours 20% discount and free meal on break (in 33 reviews)


Cons
  • There was a lot of sacrifice and almost no such thing as work-life balance (in 26 reviews)

  • long hours, customer pressure, food industry is difficult in general (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House in Whittier, CA
    Current Employee - Front of House in Whittier, CA

    I have been working at Panda Express

    Pros

    The company is great & they're always trying to improve you. The pay is good too.

    Cons

    There's no set schedule & everyone has to work weekends except for only one specific employee, not fair at all. There should be rotation of schedule with ALL employees

    Advice to ManagementAdvice

    Hear your employees out when they have a problem & try to understand them & see where they're coming from.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in El Paso, TX
    Former Employee - Assistant Manager in El Paso, TX

    I worked at Panda Express full-time (more than 3 years)

    Pros

    Higher than minumum pay, benefits after 90 days of employment, bonuses, free meals on the clock, paid workshops and training for managers, prefers to promote from within

    Cons

    If management position, it is very hard to have a good work/ life balance for managers especially with families (spouse young kids) but it is doable as with most restaurant jobs

    Advice to ManagementAdvice

    Nothing, I learned a lot in this company and thank them for the experience

    Recommends
    Neutral Outlook
  3. 1 person found this helpful  

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panda Express

    Pros

    The people are extremely easy to work with and highly qualified to do their jobs. Fun atmosphere with lots of opportunity to get involved and to build stronger relationships with your peers - baseball league, company lunches, talents shows, hiking trips, marathons, etc. This is a very stable and fast growing company with lots of opportunity for growth once you are a permanent employee.

    Cons

    Hiring process is very time consuming, intrusive and unproductive. It requires so much growth/change/openness from the applicant in so little time. Leadership is into self-help books and forums that associates are "highly encouraged" to pick up as well. These forums are over glorified by the company. Huge disconnect between employees and leadership.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Great deal of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panda Express part-time (more than a year)

    Pros

    Start above minimmum wage, great co-workers, get bonuses sometimes

    Cons

    Very fast paced, hard to move up, and come home smelling like food

    Advice to ManagementAdvice

    Stop hiring referrals, hire real applicanys

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    disappointed

    Current Employee - Team Member in Redwood City, CA
    Current Employee - Team Member in Redwood City, CA

    I have been working at Panda Express (less than a year)

    Pros

    I learned how to offer great customer service.

    Cons

    unorganized management, bad training methods,

    Advice to ManagementAdvice

    hire new managers

    Doesn't Recommend
    Neutral Outlook
  7.  

    Fast and Easy Ladder To Climb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Cottonwood, AZ
    Current Employee - Shift Supervisor in Cottonwood, AZ

    I have been working at Panda Express full-time (less than a year)

    Pros

    Advancement opportunity was one of the best things about this company. If you have what it takes you'll be an ACO in less than 3 years.

    Cons

    Upper management was way into micro-managing. Short handed all the time do to high turnover rates.

    Advice to ManagementAdvice

    Be open minded to new ideas that may shape the company and get off your micro-managing pedestal.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Great experience with working in teams and dealing with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Steams Table
    Former Employee - Steams Table

    I worked at Panda Express part-time (less than a year)

    Pros

    -friendly manager, chiefs, and co-workers
    -flexible hours
    -constantly alert and on your feet
    -free meals
    -competitve pay

    Cons

    -never any free time, always something to do even when there's no customers
    -overwhelmed with dishes
    -gets repetitive

    Advice to ManagementAdvice

    schedule in enough workers

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Disappointed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in San Juan, PR
    Former Employee - General Manager in San Juan, PR

    I worked at Panda Express full-time (less than a year)

    Pros

    While the say its a very hard interview, it was anything less than unprofessional an tacky.

    Cons

    They expect you to know the full menu and in store routines like if you have worked there for years from the first try.

    Advice to ManagementAdvice

    When interviewing candidates for management positions, and the person meets all of the desired qualities you should consider more than one trial run before you just discard them with out given the time to show you what they can do.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    I'm a current GM for Panda Express

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Denver, CO
    Current Employee - General Manager in Denver, CO

    I have been working at Panda Express

    Pros

    I love being a Panda Express GM.
    I get paid really good annually plus bonus.
    I been working for Panda Express 9 years.
    I love this company they treat me great and get a lot of support from ACO and team members.
    I have a lot of respect for Panda Express this is my career I don't regret it.

    Cons

    Just like any other job it can be over whelming , just got to know how to manage your self.

    Advice to ManagementAdvice

    If you like managing a restaurant and have passion go for it other wise don't waste your time it is time consuming but it all pays off at the end.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    2nd "real" job, couldn't be happier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FOH in Titusville, FL
    Current Employee - FOH in Titusville, FL

    I have been working at Panda Express

    Pros

    Fast-paced
    Great customers
    Even better management
    Great benefits & salary

    Cons

    Have yet to find something I am genuinely disappointed with

    Recommends
    Positive Outlook
    Approves of CEO

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