Panda Express

www.pandaexpress.com

Panda Express Reviews

Updated January 30, 2015
Updated January 30, 2015
383 Reviews
3.1
383 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panda Express Founder, Chairman & Co-CEO Andrew Cherng
Andrew Cherng
171 Ratings

Review Highlights

Pros
  • Free food when you work a certain amount of hours and you meet new friends (in 64 reviews)

  • good pay great benefits good hours 20% discount and free meal on break (in 33 reviews)


Cons
  • There was a lot of sacrifice and almost no such thing as work-life balance (in 26 reviews)

  • long hours, customer pressure, food industry is difficult in general (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in El Paso, TX
    Former Employee - Assistant Manager in El Paso, TX

    I worked at Panda Express full-time (more than 3 years)

    Pros

    Higher than minumum pay, benefits after 90 days of employment, bonuses, free meals on the clock, paid workshops and training for managers, prefers to promote from within

    Cons

    If management position, it is very hard to have a good work/ life balance for managers especially with families (spouse young kids) but it is doable as with most restaurant jobs

    Advice to ManagementAdvice

    Nothing, I learned a lot in this company and thank them for the experience

    Recommends
    Neutral Outlook
  2.  

    Great experience with working in teams and dealing with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Steams Table
    Former Employee - Steams Table

    I worked at Panda Express part-time (less than a year)

    Pros

    -friendly manager, chiefs, and co-workers
    -flexible hours
    -constantly alert and on your feet
    -free meals
    -competitve pay

    Cons

    -never any free time, always something to do even when there's no customers
    -overwhelmed with dishes
    -gets repetitive

    Advice to ManagementAdvice

    schedule in enough workers

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Disappointed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in San Juan, PR
    Former Employee - General Manager in San Juan, PR

    I worked at Panda Express full-time (less than a year)

    Pros

    While the say its a very hard interview, it was anything less than unprofessional an tacky.

    Cons

    They expect you to know the full menu and in store routines like if you have worked there for years from the first try.

    Advice to ManagementAdvice

    When interviewing candidates for management positions, and the person meets all of the desired qualities you should consider more than one trial run before you just discard them with out given the time to show you what they can do.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    I'm a current GM for Panda Express

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Denver, CO
    Current Employee - General Manager in Denver, CO

    I have been working at Panda Express

    Pros

    I love being a Panda Express GM.
    I get paid really good annually plus bonus.
    I been working for Panda Express 9 years.
    I love this company they treat me great and get a lot of support from ACO and team members.
    I have a lot of respect for Panda Express this is my career I don't regret it.

    Cons

    Just like any other job it can be over whelming , just got to know how to manage your self.

    Advice to ManagementAdvice

    If you like managing a restaurant and have passion go for it other wise don't waste your time it is time consuming but it all pays off at the end.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    2nd "real" job, couldn't be happier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FOH in Titusville, FL
    Current Employee - FOH in Titusville, FL

    I have been working at Panda Express

    Pros

    Fast-paced
    Great customers
    Even better management
    Great benefits & salary

    Cons

    Have yet to find something I am genuinely disappointed with

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panda Express

    Pros

    Panda express is a great working experience, At least in my case. My manager was very friendly but at the same time he still did his job. My co-workers were great as well, Very pleasant to work with. Great pay as well.

    Cons

    It can get really busy sometimes, Customers are very very criticizing especially when it came to there food.

    Advice to ManagementAdvice

    I think the food needs to be refilled more often.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Panda offers a depth of learning experiences and growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Minneapolis, MN
    Current Employee - General Manager in Minneapolis, MN

    I have been working at Panda Express full-time (more than a year)

    Pros

    Panda provides a lot of on the job training, business experiences, and trips to California to meet the owner.

    Cons

    No flexibility in scheduling. Required to work every holiday and every weekend. No consecutive days off.

    Advice to ManagementAdvice

    Allow some flexibility to your store managers occasionally if they are running good operations and meeting projections.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    as

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in San Francisco, CA
    Current Employee - General Manager in San Francisco, CA

    I have been working at Panda Express

    Pros

    Many major benefit and opportunity to grow.

    Cons

    Too man rules to follow, even some of those are not useful at all.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great, but not for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Rosemead, CA
    Current Employee - Administrative Assistant in Rosemead, CA

    I have been working at Panda Express

    Pros

    Great coworkers, sense of family, laidback environment, growing company

    Cons

    You have to live and breathe the culture or else you will hate working here. VERY difficult to become fulltime. Many temps find another job at another company before they complete the entire hiring process. Work life balance is a miss... They value culture over ability. Low-average pay compared to other similar companies. CEO's way or get out.

    Advice to ManagementAdvice

    Relax on the culture. Compensate associates based on industry standards.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Santa Maria, CA
    Former Employee - Cook in Santa Maria, CA

    I worked at Panda Express part-time (less than a year)

    Pros

    -Great coworkers
    -Free food
    -Listening to music via headphones when closing

    Cons

    -Some bad coworkers, mostly just immature
    -Bad manager. he didn't let me work with customers, something I'm great at

    Advice to ManagementAdvice

    Look at relevant skills and put those people in those positions that utilize skills not weaknesses. DON'T force employees to do jobs they suck at just because you don't want to train them at something else. It kills morale, all the way around

    Recommends
    Neutral Outlook

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