Panda Express

  www.pandaexpress.com
  www.pandaexpress.com
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Panda Express Reviews

Updated September 29, 2014
Updated September 29, 2014
308 Reviews
3.2
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panda Express Founder, Chairman & Co-CEO Andrew Cherng
Andrew Cherng
134 Ratings

Review Highlights

Pros
  • Free food (it's good unless you tried to eat it 2 meals a day, 5 days a week for 5 years) (in 55 reviews)

  • good pay great benefits good hours 20% discount and free meal on break (in 28 reviews)


Cons
  • There was a lot of sacrifice and almost no such thing as work-life balance (in 24 reviews)

  • This leads to upper management "encouraging" you to take it (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panda Express

    Pros

    Helping you grow! Free food great people!

    Cons

    Moving up to the top without having expierience at the bottom level shirt

  2.  

    Great company! Panda is growing and with that so is its employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Panda Express full-time for more than 10 years

    Pros

    -People care about you
    -Great promotional opportunities
    -Great pay and Benefits

    Cons

    -Work long hours
    -Upper management tends to travel a lot

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Worker  in  Gainesville, FL
    Current Employee - Food Service Worker in Gainesville, FL

    I have been working at Panda Express part-time for more than a year

    Pros

    -Management works around schedule
    -Easy going people

    Cons

    -Everything is really hot
    -or heavy
    -Upper Management are kinda annoying and are always barking orders.

    Advice to ManagementAdvice

    Get a dishwasher please!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House  in  Allen, TX
    Current Employee - Front of House in Allen, TX

    I have been working at Panda Express part-time

    Pros

    Flexible schedule, Nice management, Good starting pay

    Cons

    Annoying dealing with people that think they are special, both customers and co workers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 0340e443@opayq.com
    Former Employee - 0340e443@opayq.com

    I worked at Panda Express part-time for more than a year

    Pros

    Food perks
    Customers seem more polite compared to other fast food places. Only remember rude, impatient lady who was horrible who came in right before closing time and wanted to order everything.

    Cons

    Uniform shirts are uncomfortable and unflattering
    Some managers can be too "by the books" and strict. Managers will want you too "look busy" in front of the customers and will give you tons of stuff to do if there is any downtime.

    Disapproves of CEO
  7.  

    Great company

    Former Employee - Lead Counter  in  College Station, TX
    Former Employee - Lead Counter in College Station, TX

    I worked at Panda Express part-time for more than a year

    Pros

    Paid decently, very willing to work with my schedule, loved the focus on customer satisfaction

    Cons

    worked evenings, and manager did not so it was difficult to communicate well with her and get recognition for the work that I did. Another manager for the back of the house had to advocate for my promotion, because my manager did not know I was ready for it.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    High demand, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Help  in  Santa Rosa, CA
    Former Employee - Counter Help in Santa Rosa, CA

    I worked at Panda Express part-time for more than a year

    Pros

    Flexible schedule, good starting pay

    Cons

    High demand, under appreciated, tolerance, patience

    Advice to ManagementAdvice

    analyze and understand more of employees and their needs

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Hardest job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Atlanta, GA
    Current Employee - General Manager in Atlanta, GA

    I have been working at Panda Express full-time for less than a year

    Pros

    good benefits, good people to work with, good food, easy once you finish the training,

    Cons

    insanely hard work, tons of hours (worked from 9AM to 3AM almost everyday for two weeks), not good with training

    Advice to ManagementAdvice

    a dedicated training facility would be nice. not a store with a training leader. too many unnecessary stresses from the upper managements. business is growing too quickly. need stronger foundation. great values and mission statements but it clashes with reality (hard to find balance with work and life), would recommend 1 GM and 2 AMs in every busy store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    A good starter job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Cashier  in  College Station, TX
    Current Employee - Server/Cashier in College Station, TX

    I have been working at Panda Express full-time for more than a year

    Pros

    I was able to learn a lot of different jobs while I worked here, the pay was decent, free food on breaks.

    Cons

    Very long hours, if we were too busy you would be called back from your break early, multiple times I worked 10-12 hour shifts with only one 20 minute break, the manager was very influenced by personal feelings and if she didn't like you you would be passed over for a raise (after 15 months I was told that i would get a promotion and instead it was given to a server who had only been there for 3 months., very high turnover rate.

    Advice to ManagementAdvice

    Pay closer attention to what is happening within the stores. Instead of one-on-ones being done with the store GM they should be done with the area or district manager.

    Doesn't Recommend
    Approves of CEO
  11.  

    Its really not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Help  in  Miami, FL
    Former Employee - Counter Help in Miami, FL

    I worked at Panda Express part-time for less than a year

    Pros

    Only good thing was free food during breaks and the over minimum wage salary and getting to know your employees (my formers coworkers are still friends of mine even after I left)

    Cons

    This place is not worth it. On the first day I was yelled at because I didn't have the right shoes (which are no slip shoes) and I didn't have enough information to be put in the system. I was yelled at even though I was not told that I needed these things. it may be an obvious thing to have but this was my first job and I had no clue. During my time here the work load was horrible and there was so much pressure especially when there were a lot of people in the restaurant. Manager always wants you to look busy even though there was absolutely nothing to do. Even if the lobby was spotless and everything was stocked, manager would say go and do it all over again. the hours are terrible. at first I worked 4 or 5 days a week and reasonable hours then my hours were cut down to only 15 hours a week which is one 10 hour shift on either Friday or Saturday and a 5 hour shift on Sunday. Which made no sense to me and made me lose a lot of money. The main reason why I left was because I was starting school but I absolutely hated that place and I am glad I don't work there anymore.

    Advice to ManagementAdvice

    Make sure new employees know what they need for the job and have better hours. young employees need a good work-life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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