Panda Express

  www.pandaexpress.com
  www.pandaexpress.com
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Panda Express Reviews

Updated September 14, 2014
Updated September 14, 2014
301 Reviews
3.2
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panda Express Founder, Chairman & Co-CEO Andrew Cherng
Andrew Cherng
129 Ratings

Review Highlights

Pros
  • Also, you get a raise every 6 months and free food while you're working (in 46 reviews)

  • Good pay, relationships with coworkers are great (in 21 reviews)


Cons
  • Hard to have Work-Life Balance as they keep you extended too thin (in 19 reviews)

  • long hours, customer pressure, food industry is difficult in general (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Milwaukee, WI
    Former Employee - General Manager in Milwaukee, WI

    I worked at Panda Express full-time for more than 3 years

    Pros

    Great pay and benefits. Growing rapidly.

    Cons

    No work life balance. Human resources department lacks much. Landmark. Company culture says they want a safe environment but in reality it is not safe at all.

    Advice to ManagementAdvice

    Show interest in home life balance. Consider holiday pay.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Management Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager of Operations
    Former Employee - General Manager of Operations

    I worked at Panda Express full-time for more than a year

    Pros

    lots of developmental sessions, good starting pay

    Cons

    No work and life balance. Even when you plan ahead and submit your schedule to area manager, always have unexpected store visits from upper management. After working so hard to clean and get ready for visit, always gets canceled. Always been told as a general manager I would not be part of general labor and focus on training and coaching, buts its not the case, labor is always tight. Very physical job with a lot expectations that you maintain your figure, if not you have no "work life" balance and will be hard for you to get promoted.

    Advice to ManagementAdvice

    care more about your GMs and associates, we are always front line. Help Gms balance their work life balance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great place to learn and practice your leadership skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Panda Express full-time for more than 3 years

    Pros

    Great training program for manager.
    New mentality focus on people factor.

    Cons

    It takes time for thing to change.
    Low paying

    Advice to ManagementAdvice

    Walk the talk

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Well meaning company, but beware of the mall store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier, Server, Kitchen Help, Prep Cook  in  Norfolk, VA
    Former Employee - Cashier, Server, Kitchen Help, Prep Cook in Norfolk, VA

    I worked at Panda Express part-time for less than a year

    Pros

    Free food, fair pay, 401k..

    Cons

    I worked in a store located in a mall food court & that is my only experience of a Panda Express store ever. It is a policy to take aside each employee once a week & inform them of secret shopper reviews & discuss what we can do to make the store better. The problem was that the store is supposed to stop serving at 8 & the cooks would stop making food at 7. I didn't know this was against the rules because I was new & employees can get you to believe anything in training. It continued even after I was informed that this was wrong. So most nights I'd work the front with just a bowl of sad looking orange chicken & white rice & customers thought they were being punked. When it came around to those meetings with the manager, I would bring this up & he would say, "but what can YOU do to help the store?" & I'd be like, "I'm telling you! Sales are low after dark because there is no food for anyone to buy!"
    The company is well meaning with their community efforts but all of the employees at this store were so mean. I left because I was tired of managers & cooks yelling at me straight up in front of customers. It was unprofessional. I wouldn't have cared if they had something to say when there weren't customers but it's bad enough being abused by customers & not being able to speak up. Imagine someone abusing you in front of a customer!

    Advice to ManagementAdvice

    I would advice managers of this store to create a nicer environment with the employees because it shows when people don't even get along well enough to run a store. There needs to be communication & someone to babysit after the manager leaves because they will stop cooking.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    not a good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panda Express full-time

    Pros

    free meal starting pay

    Cons

    work load stress bad managment team in NE area

    Advice to ManagementAdvice

    be more professinal

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Houston, TX
    Current Employee - General Manager in Houston, TX

    I have been working at Panda Express full-time for more than 5 years

    Pros

    family oriented and misson and values

    Cons

    always talks abt intensity, workabilty, integrity

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Working at Panda

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Downey, CA
    Former Employee - Team Member in Downey, CA

    I worked at Panda Express part-time for less than a year

    Pros

    They are very flexible when scheduling hours. There is a lot of opportunity for moving up in the company.

    Cons

    Hired under the impression that I was going to be trained for management, but it never happened. Everyone who worked there was overly competitive. Everyone was very disrespectful to each other and impatient with one another. Team members were very disrespectful to the manager even to the point of calling him stupid to his face. Never had a real break. Was overworked because they were understaffed.

    Advice to ManagementAdvice

    The team would work better together if they worked as a team and not as competition. Roles in the company should be more clear because everybody seemed to assume a higher position and would take advantage of others. Downey is a very busy store and more employees should be hired because team members are sometimes overly pressured. One person should not have to over work themselves trying to do the job of three team members.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Only OK, Depends on Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Department  in  Rosemead, CA
    Current Employee - IT Department in Rosemead, CA

    I have been working at Panda Express full-time for more than 3 years

    Pros

    The employees in general, the low level staff, somewhat competitive pay and benefits. Growing company with lots of potential.

    Cons

    A bit cult-ish, lots of classes and personal development required, some have to pay yourself. A lot of the old school middle management need lessons on being more human. Their personalities are outdated.

    Advice to ManagementAdvice

    Continue to retrain the old original middle management. Follow popular current business book teachings and take lessons from current great companies.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal  in  Rosemead, CA
    Current Employee - Legal in Rosemead, CA

    I have been working at Panda Express full-time for more than 3 years

    Pros

    great team work and collaberation from peers.

    Cons

    compensation, politics, cliques, some of technology are outdated

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Easy friendly atmosphere

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panda Express

    Pros

    Co-workers are awesome and manager is often fairly laid-back.

    Cons

    Work in small area simply behind the counter.

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