Pandemic Labs
3.4 of 5 7 reviews
www.pandemiclabs.com Boston, MA 16 to 50 Employees

Pandemic Labs Reviews

Updated Mar 13, 2014

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3.4 7 reviews

                             

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Matt Peters


57% of employees recommend this company to a friend
7 Employee Reviews
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    Great experience/career growth and never once disliked getting up and going to work each day

    Anonymous Employee (Former Employee)

    ProsHealthy work/life balance, great location, creative, smart and fun work environment with equally as talented management, the opportunity to work with a wide variety of clients

    ConsBeing in one room with so many fun people can get a bit distracting but it could be worse!

    Advice to Senior ManagementNot necessarily advice but more of a reminder.....
    Remember, our values are what makes us "tick." If you manage by respecting your team's values, they will give you 110 percent of their effort.
    Ask the employees how they're liking their job on a regular basis. Encourage them to be honest with you. Then take action based upon what they tell you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great culture. Great people.

    AE (Former Employee)
    Boston, MA

    ProsSenior mgmt are very knowledgeable in regards to running a business.

    ConsNone that I can think of right now.

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great company to work for

    Business Development/Sales (Current Employee)
    Boston, MA

    ProsGreat company run by two very nice individuals. Management gives their employees independence (no micromanagement). They also are very approachable and easy to communicate with if issues arise. Very generous salary and compensation structure. Top notch benefits/healthcare. Does not have corporate hierarchy and the BS that comes with it like other larger agencies do. A little of potential for new opportunities and growth in the future.

    ConsThere only thing I could think of would be lack of diversity

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Wasted experience.

    Anonymous Employee (Former Employee)

    ProsThe three biggest benefits to working at Pandemic Labs were the relaxed working spaces, very friendly coworkers, great clients for such a small marketing company.

    ConsThe upper-level management at Pandemic has absolutely no idea what they were doing, and make very little effort to create a legitimate work-place environment. The two co-founders would routinely stroll in just before noon and do very little work besides chatting on the phone. Employees were completely underutilized.

    Advice to Senior ManagementStart putting in more effort, and your employees will follow suit. Although a relaxed workplace environment is in vogue right now, it doesn't work for all companies.

    No, I would not recommend this company to a friend

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    Try your luck elsewhere

    Anonymous Employee (Former Employee)

    ProsMade some great friends, can be fun at times, great centrally located downtown Boston office, client list has to potential to really take off

    ConsThere is no room for growth, the salaries are on the extremely low side, tends to be different rules for different employees, no transportation reimbursement or parking, very poor benefits, and an overall disappointing internal structure. Office resources also need a major update/upgrade. Raises are not given annually or with employee reviews so if you expect one you will have to ask for it.

    Advice to Senior ManagementTreat everyone with the same fairness and do not give special perks for certain employees. Research competitive salaries in the city and re-think bonus structure/ salary. Keep your employees in the loop on upcoming news and events involving the company.

    No, I would not recommend this company to a friend

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    Truly Captures the Work-Life Balance

    Anonymous Employee (Former Employee)
    Boston, MA

    ProsRun by Millenials who get how Millenials want to be managed. You work hard, but the PTO process is geared towards enjoying life and for every employee that had a serious medical or family issue, they offered unlimited paid time to deal with the issue. Employee happiness is clearly first in both word and action. Truly different experience from my past positions.

    ConsI was nearly hit by a remote control helicopter once (I was flying, so that's really my bad). All in all, the only thing I'd complain about is the office could be a bit more divided up for privacy.

    Advice to Senior ManagementKeep your focus on employee happiness strong. Continue focus on innovating in the space. You guys are seriously going places. If I wasn't moving, I'd be with you where ever this goes.

    Yes, I would recommend this company to a friend

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    On the surface all about fun and parties but at its core very dysfunctional

    (Former Employee)

    ProsImpressive clients and the opportunity to work with some talented people on client's internal teams. Benefits include 3 weeks paid time off. Free parking lot. Health benefits 50% paid.

    ConsGrowth, commission opportunities greatly exaggerated at hire. Management lacking professional background, no regard for or understanding of professional standards. Emphasis on social friendships over positive professional relationships within office. No human resources staff, privately expressed concerns/requests are met with unprofessional levels of emotion, palpable resentment and in some cases retaliation. Serious HR questions are regularly ignored for months. No written policies. No document fully outlining benefits. Employee health benefit pay in is very high. No dental or vision. Salary was in the bottom percentile for job title and location.

    No training or professional development opportunities except those offered by clients specifically for their brand. Little recognition or praise from management for accomplishments. "Professional" reviews include evaluation of how personally well-liked you are by other staff, and instead of a "N/A" low ratings are assigned in categories where management admits to not actually know what kind of work you do in that area. With an entire company of only 9 or 10 people in a single-room office the level of disconnect is very high. Some management rarely show up to the office with no excuse or notice to staff, missing scheduled meetings with no apology.

    Lack of team structure leaves staff unclear of who is responsible for decision making, leading to conflicts that management is unwilling to resolve. Employees almost exclusively use chat to communicate silently amongst themselves and with management, who maintain personal friendships with some staff. Snickering between clique members is heard often, unless management is blasting music at a distracting volume. Poor communication all around - within teams and between staff and management.

    Overall this is a very uncomfortable environment for experienced professionals focused on career growth and success. Top priority for management is that all employees participate in the superficial party vibe until a client leaves and then threats and demands momentarily take over. Working with excellent clients was the saving grace of working for this company. After years struggling to implement positive changes and shift focus to creating a positive WORK environment that was inclusive of all staff members and celebrated successes instead of forcing everyone to conform socially with no attention to true merit, I finally chose to walk away.

    Advice to Senior ManagementBe honest. Do not promise future opportunities you can not deliver - it sets you off on the wrong foot with employees who are left feeling disrespected and misled. Set professional expectations of your staff, and be clear with policies. Research professional reviews from established companies with HR and legal departments to see how they are done appropriately. Make an effort to educate management on good leadership practices. Less focus on superficial partying and friendship and more emphasis on generating success by creating a positive, cooperative and encouraging work environment that celebrates accomplishments. Lead by example.

    No, I would not recommend this company to a friend

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