Pandemic Labs

  www.pandemiclabs.com
  www.pandemiclabs.com

Pandemic Labs Reviews

Updated October 16, 2014
Updated October 16, 2014
8 Reviews
3.7
8 Reviews
Rating Trends

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Matt Peters
1 Rating

Employee Reviews

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  1.  

    Great team; needs more structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pandemic Labs full-time

    Pros

    Love the team, the location, the industry. They are achieving great things and growing very fast. Strong work-life balance.

    Cons

    I wish there were a bit more rules and structure. At times it was unclear when to take vacation, ask for raises, etc.

    Advice to ManagementAdvice

    More clearly defining certain rules won't be taken as a negative (as too much control by management) but will instead be welcomed as a more reliable set of boundaries. 90% of the time things are great, but when that 10% happens, you want to know exactly how you're expected to act.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great experience/career growth and never once disliked getting up and going to work each day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pandemic Labs full-time (more than 3 years)

    Pros

    Healthy work/life balance, great location, creative, smart and fun work environment with equally as talented management, the opportunity to work with a wide variety of clients

    Cons

    Being in one room with so many fun people can get a bit distracting but it could be worse!

    Advice to ManagementAdvice

    Not necessarily advice but more of a reminder.....
    Remember, our values are what makes us "tick." If you manage by respecting your team's values, they will give you 110 percent of their effort.
    Ask the employees how they're liking their job on a regular basis. Encourage them to be honest with you. Then take action based upon what they tell you.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great culture. Great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AE in Boston, MA
    Former Employee - AE in Boston, MA

    I worked at Pandemic Labs full-time (less than an year)

    Pros

    Senior mgmt are very knowledgeable in regards to running a business.

    Cons

    None that I can think of right now.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Wasted experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pandemic Labs

    Pros

    The three biggest benefits to working at Pandemic Labs were the relaxed working spaces, very friendly coworkers, great clients for such a small marketing company.

    Cons

    The upper-level management at Pandemic has absolutely no idea what they were doing, and make very little effort to create a legitimate work-place environment. The two co-founders would routinely stroll in just before noon and do very little work besides chatting on the phone. Employees were completely underutilized.

    Advice to ManagementAdvice

    Start putting in more effort, and your employees will follow suit. Although a relaxed workplace environment is in vogue right now, it doesn't work for all companies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development/Sales in Boston, MA
    Current Employee - Business Development/Sales in Boston, MA

    I have been working at Pandemic Labs full-time (more than an year)

    Pros

    Great company run by two very nice individuals. Management gives their employees independence (no micromanagement). They also are very approachable and easy to communicate with if issues arise. Very generous salary and compensation structure. Top notch benefits/healthcare. Does not have corporate hierarchy and the BS that comes with it like other larger agencies do. A little of potential for new opportunities and growth in the future.

    Cons

    There only thing I could think of would be lack of diversity

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Try your luck elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pandemic Labs full-time

    Pros

    Made some great friends, can be fun at times, great centrally located downtown Boston office, client list has to potential to really take off

    Cons

    There is no room for growth, the salaries are on the extremely low side, tends to be different rules for different employees, no transportation reimbursement or parking, very poor benefits, and an overall disappointing internal structure. Office resources also need a major update/upgrade. Raises are not given annually or with employee reviews so if you expect one you will have to ask for it.

    Advice to ManagementAdvice

    Treat everyone with the same fairness and do not give special perks for certain employees. Research competitive salaries in the city and re-think bonus structure/ salary. Keep your employees in the loop on upcoming news and events involving the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Truly Captures the Work-Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Pandemic Labs

    Pros

    Run by Millenials who get how Millenials want to be managed. You work hard, but the PTO process is geared towards enjoying life and for every employee that had a serious medical or family issue, they offered unlimited paid time to deal with the issue. Employee happiness is clearly first in both word and action. Truly different experience from my past positions.

    Cons

    I was nearly hit by a remote control helicopter once (I was flying, so that's really my bad). All in all, the only thing I'd complain about is the office could be a bit more divided up for privacy.

    Advice to ManagementAdvice

    Keep your focus on employee happiness strong. Continue focus on innovating in the space. You guys are seriously going places. If I wasn't moving, I'd be with you where ever this goes.

    Recommends
  9. 1 person found this helpful  

    On the surface all about fun and parties but at its core very dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pandemic Labs

    Pros

    Impressive clients and the opportunity to work with some talented people on client's internal teams. Benefits include 3 weeks paid time off. Free parking lot. Health benefits 50% paid.

    Cons

    Growth, commission opportunities greatly exaggerated at hire. Management lacking professional background, no regard for or understanding of professional standards. Emphasis on social friendships over positive professional relationships within office. No human resources staff, privately expressed concerns/requests are met with unprofessional levels of emotion, palpable resentment and in some cases retaliation. Serious HR questions are regularly ignored for months. No written policies. No document fully outlining benefits. Employee health benefit pay in is very high. No dental or vision. Salary was in the bottom percentile for job title and location.

    No training or professional development opportunities except those offered by clients specifically for their brand. Little recognition or praise from management for accomplishments. "Professional" reviews include evaluation of how personally well-liked you are by other staff, and instead of a "N/A" low ratings are assigned in categories where management admits to not actually know what kind of work you do in that area. With an entire company of only 9 or 10 people in a single-room office the level of disconnect is very high. Some management rarely show up to the office with no excuse or notice to staff, missing scheduled meetings with no apology.

    Lack of team structure leaves staff unclear of who is responsible for decision making, leading to conflicts that management is unwilling to resolve. Employees almost exclusively use chat to communicate silently amongst themselves and with management, who maintain personal friendships with some staff. Snickering between clique members is heard often, unless management is blasting music at a distracting volume. Poor communication all around - within teams and between staff and management.

    Overall this is a very uncomfortable environment for experienced professionals focused on career growth and success. Top priority for management is that all employees participate in the superficial party vibe until a client leaves and then threats and demands momentarily take over. Working with excellent clients was the saving grace of working for this company. After years struggling to implement positive changes and shift focus to creating a positive WORK environment that was inclusive of all staff members and celebrated successes instead of forcing everyone to conform socially with no attention to true merit, I finally chose to walk away.

    Advice to ManagementAdvice

    Be honest. Do not promise future opportunities you can not deliver - it sets you off on the wrong foot with employees who are left feeling disrespected and misled. Set professional expectations of your staff, and be clear with policies. Research professional reviews from established companies with HR and legal departments to see how they are done appropriately. Make an effort to educate management on good leadership practices. Less focus on superficial partying and friendship and more emphasis on generating success by creating a positive, cooperative and encouraging work environment that celebrates accomplishments. Lead by example.

    Doesn't Recommend
    Disapproves of CEO

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