Panera Bread Reviews in Houston, TX

Updated October 22, 2014
Updated October 22, 2014
1,323 Reviews
3.1
1,323 Reviews
Rating Trends

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Panera Bread CEO Ronald Shaich
Ronald Shaich
209 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 94 reviews)

  • Decent wage and free food at the end of the day if the managers are nice (in 55 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 28 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 51 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Houston, TX
    Former Employee - General Manager in Houston, TX

    I worked at Panera Bread full-time (more than 5 years)

    Pros

    I didn't have the opportunity to work for a corporate Panera location, but the franchise I worked was big on promoting from within. Several people started out as associates and worked their way into upper management.

    Cons

    Again this was for a franchise, but the bonus plan changed every year. One year it's based on sale/profit the next it's only food cost/labor.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Come for the paycheck, stay for the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Panera Bread full-time (less than an year)

    Pros

    Most people that I work with are great people that are easy to get along with, the food is also delicious.

    Cons

    Management chronically understaffs to meet their labor targets, rude customers, only 50% employee discount.

    Advice to ManagementAdvice

    Schedule more associates, especially for lunch rush. Make raises automatic after 3 months, publish the schedule more than a few hours in advance of the next week starting (it usually comes out late Sunday.)

    Disapproves of CEO
  3.  

    I learned a lot in panera.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Panera Bread part-time (more than 3 years)

    Pros

    I actually learned a lot in panera which will benefit me in the future. I liked learning how to prepare the food and also how to manage the accounts..

    Cons

    Cons about working in panera was that every other month we always had a new general manager. I wish we only stuck to one.

    Advice to ManagementAdvice

    Treat employees as you'd like to be treated.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Nice coworkers, management badly trained.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Barista in Houston, TX
    Current Employee - Cashier/Barista in Houston, TX

    I have been working at Panera Bread full-time (less than an year)

    Pros

    My coworkers are enjoyable and friendly.

    Cons

    Pretty much everyone is overworked, because according to the GM, customers are first. If there is a line when it is time to clock out, I must stay, or finish my duties even it is one or two hours past my clock out time. The location is inordinately busy, and understaffed. The assistant managers (2 out of 4) spend their time dodging associate calls for assistance or just to fill the void where an associate should be. Most customers are patient, but some feel we should kiss their hiney like a full service restaurant.

    Advice to ManagementAdvice

    Do the associates work for a full shift, and then see how we need training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Mediocre environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bakery Associate in Houston, TX
    Former Employee - Bakery Associate in Houston, TX

    I worked at Panera Bread

    Pros

    Free pastries at night after closing (sometimes)
    50% discount
    Sweet regulars
    Good co-workers

    Cons

    Management gets too much into your personal life and spreads your business around. The pay is extremely low. You will never see a raise unless you're a suck-up to the managers. Favoritism. Managers will treat you like children. Even if you are lucky enough to get a raise, it will be no more than 50 cents. I started off at Panera Bread making $7.25 and didn't see any type of increase in pay until seven months later... to a whooping $7.75. This was after learning to be a cashier; doing barista and closing bakery to closing cafe. I even ended up cleaning toilets... which was NOT in the job description I was given at the beginning.

    Advice to ManagementAdvice

    Quit lying to people about the positions they are going to work. If they are going to close cafe and clean up toilets and everything, let them know. It really makes a difference. Also, the awful pay isn't cutting it for how much work your associates do and put up with. You're currently charging almost $10 for a hot sandwich... put some of that money into your associates. They are the real faces of the store, after all.

    Doesn't Recommend
    Disapproves of CEO

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