Panera Bread Reviews

Updated April 17, 2015
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3.0
1,694 Reviews
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Panera Bread CEO Ronald Shaich
Ronald Shaich
352 Ratings

Pros
  • You get a discount on food and I met a lot of great people working there (in 96 reviews)

  • My department is really good about work-life balance and allowing flexible hours (in 57 reviews)

Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 30 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 52 reviews)

More Pros and Cons

Employee Reviews

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  1. Good job for a high school student. No complaints!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Webster, NY
    Former Employee - Associate Trainer in Webster, NY

    I worked at Panera Bread part-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Honest, transparent company that was good to me and my fellow employees. Our managers were all generally great people who did their best for us. The company itself didn't have anything to hide, the food is very clean, we all took great care to be hygienic and sanitary.

    Cons

    The franchise owner would impose arbitrary rules occasionally. For example, at one point we were not allowed to have a soda stashed anywhere, we had to take a little disposable cup and drink it right there at the fountain and throw it away... pointless. And a few managers were a bit crazy, but they didn't last long, so it doesn't matter.

  2. Experience varies store to store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    65% on food
    Work with your schedule

    Cons

    Understaffed store= high stress
    GM has favorites

    Advice to Management

    Get rid of the stressing Shift Supervisor and the store will not be going downhill

  3. Helpful (1)

    There are high expectations for attitude, detail, and urgency which will frustrate you but also teach you a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Stillwater, OK
    Former Employee - Associate Trainer in Stillwater, OK

    I worked at Panera Bread full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working in a high stress environment with a small group of people creates an almost family like atmosphere.
    The food is delicious and "nutritious" (lol) and you will get addicted to eating it everyday. 60% discount within thirty minutes before or after shift or during a break (if you are lucky enough to get one)
    You will get much experience in customer service as the customer base there is mostly the over-privileged and they are sometimes very hard to please.
    There is also a very loyal group of customers that you will see all the time and you will learn what they like and they will know you by name. a very good feeling.
    I enjoyed the attention to detail that goes into making everything perfect for the customer but some people just want to get thru a shift. If you are the latter Panera isnt for you.
    Bakery goods are made fresh every morning so if you are closing and there is still plenty of treats to give to donations you might get to take half a loaf of bread or some sweets home. yum!

    Cons

    -long shifts sometimes with no break or opportunity to eat/drink. practically extortion.
    -always seem under staffed. unreasonable order completion time demands
    -lots of multitasking and double duty deployment (i.e. doing the work that they should have another person doing while still completing your own responsibilities.)
    -you work as hard if not harder than most food service workers and yet cannot earn tips.
    -customers cannot understand why they are spending so much money on a sandwich and will complain about the prices everyday. "no, we do not have a dollar menu"
    -"no, we do not have gluten free bread" (gtfo) ad infinatum

    Advice to Management

    leadership comes from the front, not from behind a desk.

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  5. Helpful (1)

    Great job for my college schedule. I ventured into management with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexibility of my school schedule

    Cons

    Dirty stores. Felt like cleaning standards were low

  6. Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good team management skills are learned. This is a great job for people going to school because management is flexible with schedules.

    Cons

    Busy work environment and can get frustrating

  7. Associate Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great working environment and the customers are loyal.

    Cons

    May be stressful and low pay. It is for younger people in need of a first time job.

    Advice to Management

    Increase benefits and pay

  8. Helpful (1)

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Easy job , especially for teens . Good hours in my opinion. You should work here as a high school job

    Cons

    Managers Managers Managers Managers Managers Managers Managers that all i have to say pretty much . Low pay that about it

  9. TOP 100 PLACES TO WORK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working here: the management teams are always really understanding as long as you keep them in the loop. Also it's really easy to get time off work and they schedule around your needs!

    Cons

    Moving up in the company can be a challenge and pay increases hardly ever happen.

  10. Helpful (1)

    Hourly Line Worker, Dishwasher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly Associate in Richmond, VA
    Current Employee - Hourly Associate in Richmond, VA

    I have been working at Panera Bread part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Not too difficult to learn, very easy to move up in the company, flexible hours and positive coworkers make all the difference.

    Cons

    This job can become very stressful during "power hour" (the buisiest time of the day). Manager and coworker's attitudes can run a night.

    Advice to Management

    Ask your associates on what changes should be made, listen more to your workers, less to corporate.

  11. Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Las Vegas, NV
    Former Employee - Assistant Manager in Las Vegas, NV

    I worked at Panera Bread full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great co where you really see how a business should be ran

    Cons

    A lot of drug issues going on with staff

    Advice to Management

    communication with staff

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