Panera Bread Reviews

Updated July 5, 2015
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3.1
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Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
408 Ratings

Pros
  • 50% discount on food if you're working that same day (in 96 reviews)

  • Flexible hours; discounted food; pleasant work environment (in 57 reviews)

Cons
  • The amount of work one person has to do is ridiculous (in 30 reviews)

  • It's a fairly typical minimum wage job (in 52 reviews)

More Pros and Cons

1,955 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Great Work Environment, Though Management Dependent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Associate in North Indianapolis, IN
    Former Employee - Production Associate in North Indianapolis, IN

    I worked at Panera Bread full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent coworkers- they look out for each other, and the atmosphere was nearly always a pleasant one. Training was positive, and store meetings were optimistic and fun in nature. The schedule was never too rough, and we were rarely short-handed.

    Cons

    Some managers get a bit short sighted- sometimes we would wait 15-30 minutes for the closing manager to check the line so we could leave for the night. Once I got a rather gruesome burn on my arm from the walk in oven door, and was told to slap a bandage on it and get back on the line, despite being in a great deal of pain- another girl experienced the same kind of situation, where she was in enough pain due to a health condition that she was in tears, and she was told to get back on the line despite the rest of us saying we could handle things just fine if she went home.

    Advice to Management

    Remember that the employees are people, and sometimes people can't be a perfect machine. Having a bit of compassion will not sink the franchise, and you'll end up with a loyal, dedicated group of people who've got your back.


  2. Cook,making salade

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Panera Bread in Washington, DC
    Current Employee - Panera Bread in Washington, DC

    I have been working at Panera Bread

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    I didn't had any choice,even though they gave me a part time but I wanted full time.

    Cons

    I didn't get enough hours.I been asking for it many times but they won't provide.


  3. No complaints

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Panera is a great company to work for. They have great cultural values and tend to appreciate employees.

    Cons

    Some of the most difficult customers ive ever had to deal with. Company often adheres to the customer is always right adage which isnt always the case.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. not bad for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Federal Way, WA
    Current Employee - Shift Supervisor in Federal Way, WA

    I have been working at Panera Bread full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good training, opportunity for growth

    Cons

    Low pay until assistant manager position, hectic work environment, constant changes in company policy


  6. Associate

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Meeting new people , good food/ desserts

    Cons

    They take you off the schedule & fire you without telling you. No raises, only managers favorites gets hours & days .. They overwork you & have you do other employees jobs .. Rude , they changes rules without any notice & blame you for everything !!

    Advice to Management

    Respect your employees , give them more hours, days & raises..


  7. Helpful (6)

    Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Vienna, VA
    Former Employee - Customer Service Associate in Vienna, VA

    I worked at Panera Bread

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Mostly good management, 65% discount, free food. They do parties when new foods come out, and my location celebrated birthdays at the parties too.

    Cons

    Some managers will take advantage of you, if you are a good worker to compensate for the bad workers.

    Advice to Management

    Don't over work the good workers. You will run them away.


  8. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Meeting new people, friendly environment

    Cons

    The amount of work that is given to one person


  9. Overall good company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread part-time

    Recommends
    Recommends

    Pros

    Great people to work with and the discounted food was delicious

    Cons

    Some annoying high school type drama and some unmotivated supervisors

    Advice to Management

    Count the tills 5 min before the shift gets ovet


  10. cashier,barista, bakery, customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Promoting a good quality, healthy product is easy to sell and serve. Each employee believes in the quality and freshness of the products.
    It was a pleasure to work for them.

    Cons

    One down side is a non set schedule the changes weekly. We have no more that three days to plan our next week and that can be troublesome when trying to run an outside life as well.

    Advice to Management

    If possible, please post schedules two weeks in advance.
    Please provide adequate training for the "newcomer"


  11. An excellent first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier in Riverwoods, IL
    Current Employee - Cashier in Riverwoods, IL

    I have been working at Panera Bread part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    --One of the few places willing to hire high school students for summer help.
    --Low-stress, easy to learn.
    --A not particularly complex menu.
    --Food discounts are benefit (65% off while on shift, 50% off otherwise).

    Cons

    --While it worked extremely well as a summer job for students en route to college, the staff at Panera thinking of a more long-term position did not appear to enjoy their jobs as much.



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