Panera Bread Reviews

Updated October 23, 2014
Updated October 23, 2014
1,305 Reviews
3.1
1,305 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
199 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 77 reviews)

  • Decent wage and free food at the end of the day if the managers are nice (in 55 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 28 reviews)

  • IT is a minimum wage paying job best fit for a high school or college student (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker
    Former Employee - Baker

    I worked at Panera Bread full-time

    Pros

    Great management, great people to work with.

    Cons

    Pay could be a lttle better.

    Recommends
    Approves of CEO
  2.  

    Standards you can rely on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Associate in La Habra, CA
    Current Employee - Production Associate in La Habra, CA

    I have been working at Panera Bread part-time (less than an year)

    Pros

    Standardized (franchise) systems, friendly co-workers, meal discount, safe work environment, healthy work environment, flexible with hours, well-mannered leadership

    Cons

    Tough work - often working at high stress levels, typically doing the job of two people, a lack of communication - because managers are busy they can forget to tell you to do this training, tell you about new procedures, etc.

    Advice to ManagementAdvice

    Be more clear on communication as far as new procedures, and training - perhaps always meeting with the employee as shift starts to discuss what's going on, and to have them take any necessary training, etc. I do worry that the business model or food served is too "East Coast". Here in Orange County/LA we prefer things healthier, lighter, etc. I think broadening healthier options will improve stability and long-term success. i.e. vegetarian, gluten-free, etc.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great atmosphere and they were willing to work with my schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Tulsa, OK
    Former Employee - Cashier in Tulsa, OK

    I worked at Panera Bread part-time (more than an year)

    Pros

    I worked here while I was going to school, and they were very understanding of my hours as well as allowing vacation as long as I provided notice

    Cons

    The biggest con is something that the company can not control, and that is the customers. Anyone who has worked in retail is sure to understand.

    Advice to ManagementAdvice

    Work on getting/replacing equipment in a timely manner

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    I'm still in the process of getting used to everything, but so far everything is going smoothly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Line in Silver Spring, MD
    Current Employee - Production Line in Silver Spring, MD

    I have been working at Panera Bread part-time (less than an year)

    Pros

    great staff, people willing to help one another most of the time, supportive team, family like experience.

    Cons

    lines can get overwhelming, but everyone does their best to help out.

    Recommends
    Positive Outlook
  6.  

    Great place to work

    Current Employee - Associate Trainer in Huntersville, NC
    Current Employee - Associate Trainer in Huntersville, NC

    I have been working at Panera Bread part-time (more than an year)

    Pros

    Very flexible hours and great atmosphere

    Cons

    Pay sucks no room to move up

    Advice to ManagementAdvice

    More room to grow

  7.  

    Catering Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Coordinator in Hayward, CA
    Current Employee - Catering Coordinator in Hayward, CA

    I have been working at Panera Bread full-time (less than an year)

    Pros

    Great hours, good pay, tips, reimbursement of mileage.

    Cons

    morning shifts, overwhelming amount of catering orders somedays

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Interesting, stressful, fun, exhausting,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Associate Trainer in Akron, OH
    Current Employee - Associate Trainer in Akron, OH

    I have been working at Panera Bread full-time (more than an year)

    Pros

    You meet some of the most amazing people, between the customers and your co-workers. The food is delicious.

    Cons

    The pay is low, the customers can be extremely rude, they promote favorites instead of the ones who actually work hard. The discount is crappy, half off an hour before shift and an hour after shift. Standing on your feet for a long period of time.

    Advice to ManagementAdvice

    Pay attention to the ones who actually work hard. I've worked for panera for 2 years now, and I work harder then most of the people there and it goes unnoticed and I don't get paid enough.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good place as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Miami, FL
    Former Employee - Associate Trainer in Miami, FL

    I worked at Panera Bread full-time (more than 3 years)

    Pros

    Benefits even for part-time, discounts on the food only while you're working. Easy to move up in management and the co-workers are great!

    Cons

    Just some of the customers can be a hassle, sometimes over scheduling which can interfere with school.

    Recommends
  10. 1 person found this helpful  

    Great job for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    It is possible to get a chance to move up if you are doing a great job. This company is all about making sure the customer is happy, and will often bend over backwards to do so. This makes it a very inviting place for regular customers. Our answer is always "yes".

    Cons

    It is a food service job. This job I would say primarily targets college student or young adults. The pay is not very high, which can be discouraging for some.

    Advice to ManagementAdvice

    More raises for employees doing an exemplary job. Give them more incentive to stay/for you to keep them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Hourly Associate

    Former Employee - Hourly Associate
    Former Employee - Hourly Associate

    I worked at Panera Bread part-time (less than an year)

    Pros

    Bread Bash was the best part

    Cons

    Rude customers at times, and no benefits

    Neutral Outlook
    No opinion of CEO

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