Panera Bread

  www.panerabread.com
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Panera Bread Reviews

Updated August 18, 2014
Updated August 18, 2014
1,172 Reviews

3.1
1,172 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
150 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 65 reviews)

  • They have a good food discount-65% on shift, 40% off shift (in 50 reviews)


Cons
  • many employees don't work hard so those that do just end up doing double the amount of work (in 25 reviews)

  • IT is a minimum wage paying job best fit for a high school or college student (in 43 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company To Work For.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    Pros

    - 60% discount 4 hours before and after shift.
    - Ability to grow within the company
    -Offer Raises for completing cerifications
    - Great Coworkers
    - Awesome Management
    - Good breaks

    Cons

    Honestly I cant think of any at this time.. Only real con, is that your working around all this awesome food and it makes you super hungry!

    Advice to ManagementAdvice

    Maybe have more team building activities. One Panera I worked for did things like that and we all got along SO much better.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I loved Panera Bread

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Gulf Breeze, FL
    Current Employee - Cashier in Gulf Breeze, FL

    Pros

    Great pay, Good hours, Good discount I would highly recommend working at Panera Bread as a part time job.

    Cons

    The only problem I had with Panera Bread, was being able to get cross-trained.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistance Bakery  in  Washington, DC
    Former Employee - Assistance Bakery in Washington, DC

    Pros

    good discussion with co worker

    Cons

    I have been working at Panera bread for short time b/c of moving to Garland Tx

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  5.  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    it was great to work there

    Cons

    there were no cons at all

  6.  

    Associate Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer  in  Schaumburg, IL
    Current Employee - Associate Trainer in Schaumburg, IL

    Pros

    The company is great to work for, it real cares about their employees.

    Cons

    Nothing, the company is great except for salaries.

    Advice to ManagementAdvice

    To keep good employees, salaries need to reflect that. Starting and yearly raises need to be more.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I would work there again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Menomonee Falls, WI
    Current Employee - Anonymous Employee in Menomonee Falls, WI

    Pros

    1.) Very friendly and professional environment.

    Cons

    1.) Felt a little corporate (lots of indoctrination with corporate informational videos about how great Panera is)

    Recommends
    No opinion of CEO
  8.  

    Yumm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Tulsa, OK
    Former Employee - Associate in Tulsa, OK

    Pros

    I looooove the food! There are so many different things to try you can keep going and not get bored! As well as they donate to charity every night!

    Cons

    Not always speedy to get the food out by 3 minutes.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Cashier / Back of the House

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Vestavia Hills, AL
    Former Employee - Cashier in Vestavia Hills, AL

    Pros

    Excellent Meals Great Working environment training was exemplary

    Cons

    not enough hours ... Some lack of communicating between management and employees

    Advice to ManagementAdvice

    Get rid of the politics

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Fantastic Management Training *Corporate Owned Locations*

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Minneapolis, MN
    Former Employee - General Manager in Minneapolis, MN

    Pros

    (I'm speaking of corporate owned locations. Franchises have been known to be quite bad.)
    - Training is phenomenal, for management and associates
    - Incredible resources and support from headquarters for cafe managers, the support center will bend over backwards to help you solve any issue.
    - Some of the best salaries in the industry, including a Joint Venture General Manager program that can push salary into the $100,000 mark. Incredible. Assistant Manager and Shift Manager pay is above average.
    - Decent benefits. Not great, but better than their competitor's.
    - Very professional work environment.
    - Some of the best associate pay in the quick service industry, which means they can hire the best.
    - Not afraid to terminate / discipline restaurant employees. This is extremely important as poor employees can be infectious and can hurt a restaurant terribly. Panera believes in "trimming the fat", as in removing those employees that aren't moving the company forward. Dead weight or liabilities are simply let go. This is probably the most admirable quality of corporate Panera. They are determined to succeed.
    - Very clear work expectations and roles.
    - Company goals are clearly communicated from upper management down to hourly associate.
    - Very good work/life balance. On an average week, there is no reason management should be working more than 45 hrs per week.
    - Company spends a lot of money into updating Cafe's with new furniture, BOH equipment, new computer systems, etc.
    - The CEO is genuine & down to earth. I've seen him speak many times and he doesn't strike me as a typical arrogant CEO. He definitely has a vision.

    Cons

    - I've worked for franchise Panera and all the above PROs do not exist. (That being said, many franchise Panera's outperform corporate in sales and in internal audits).
    - Work can get repetitive and boring at times
    - Lots of daily checklists that can seem like a waste of time sometimes
    - The company's new technology push seems like it's taking the soul out of the company (but may be necessary to keep the company relevant to consumers)
    - Corporate audits cause a lot of stress to managers and district managers

    Advice to ManagementAdvice

    - Integrate the operational audits into your daily systems, so your cafe's aren't frantically trying to appear like they meet operational standards when the corporate auditor is in town.
    - Cut your lower volume Cafe's more slack in terms of food cost and labor cost expectations.
    - Stop making it harder to become Joint Venture General Manager, and stop cutting the financial benefits for JV General Managers. Your salary structure for GMs is a big draw for industry professionals.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It was a great experience, and I did learn a lot.

    Former Employee - Day Baker  in  Orlando, FL
    Former Employee - Day Baker in Orlando, FL

    Pros

    well is a company that you can grow quick.

    Cons

    the challenge are you have to be on top of your game and you have to be consistent with your products as a baker.

    Advice to ManagementAdvice

    my advice to the management they have to communicate well with the employees to make the work place better for all the team members.

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