Panera Bread Reviews

Updated October 31, 2014
Updated October 31, 2014
1,323 Reviews
3.1
1,323 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
209 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 94 reviews)

  • Decent wage and free food at the end of the day if the managers are nice (in 55 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 28 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Company believes in the quality of food they serve to the customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Phila, PA
    Former Employee - Associate in Phila, PA

    I worked at Panera Bread part-time (more than an year)

    Pros

    Good place to work if you love pastries :) They are very serious about their pastries/food menu and value customers with good quality food.

    Cons

    long hours, low pay, high turnaround

    Advice to ManagementAdvice

    try to hire less teenagers and more grown-ups.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good company to work for; enough resources to get the job done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lexington-Fayette, KY
    Current Employee - Anonymous Employee in Lexington-Fayette, KY

    I have been working at Panera Bread full-time

    Pros

    Training is good. Fun, family atmosphere which is hard to find in a large corporation. Management are engaging without being smothering; upper management allows us enough liberties to do our jobs while ensuring we maintain consistent standards.

    Cons

    Waking up at 4am can get old. These cafes are not easy to manage; there is a lot going on at any given time and it can sometimes feel overwhelming.

    Advice to ManagementAdvice

    Take some responsibility for the continued training of your managers instead of placing so much emphasis on "self-learning"

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Long and storied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Devops in Saint Louis, MO
    Current Employee - Senior Devops in Saint Louis, MO

    I have been working at Panera Bread full-time (more than 10 years)

    Pros

    Been able to work on many new and exciting products including iOS and other development languages. Co-Workers have been wonderful as well.

    Cons

    401K Match is not as good as it could. Upward movement is limited as well. Compensation is getting better but lower than some.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A professional and warm company to work for as an associate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Portland, OR
    Current Employee - Associate in Portland, OR

    I have been working at Panera Bread part-time (less than an year)

    Pros

    I like the fact that they give to charity every night and that I get 65% discount on all the food. They are clean and you can move up quickly in the company.

    Cons

    Work during lunch hour can be stressful so be up for the challenge. You will either open very early or be closing very late. Sometimes you will get a shift in the middle of the day but not always. They are flexible.

    Advice to ManagementAdvice

    Good company values. I like that they are flexible with us.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to start and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer/Planet Bread Teacher in Mount Pleasant, MI
    Former Employee - Associate Trainer/Planet Bread Teacher in Mount Pleasant, MI

    I worked at Panera Bread part-time (more than an year)

    Pros

    Great training, great coworker and manager relationships, you'll never get bored because things always change, great opportunities to get promoted

    Cons

    scheduling inconsistencies, careless coworkers and managers

    Advice to ManagementAdvice

    Remember we are working with food and don't make employees feel bad for not always being able to control ticket times during lunch rushes and major events

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Newburgh, NY
    Former Employee - Cashier in Newburgh, NY

    I worked at Panera Bread part-time (more than an year)

    Pros

    60% discount on food, not too hard of a job, easy to understand. very flexible schedule. foods great!

    Cons

    panera sometimes focuses too much on pleasing their customers instead of taking care of their employees. after all we are the main part of the restaurant.

    Advice to ManagementAdvice

    take care of your employees first

    Recommends
  8.  

    Working for Panera was a good experience for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Norfolk, VA
    Former Employee - Associate Trainer in Norfolk, VA

    I worked at Panera Bread part-time (more than an year)

    Pros

    Opportunities for growth, flexible schedules especially for students, discounts on food. Panera also donates food at the end of the day.

    Cons

    Having to complete the online courses every couple of months

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Wonderful work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Panera Bread Associate in Tampa, FL
    Former Employee - Panera Bread Associate in Tampa, FL

    I worked at Panera Bread full-time (more than an year)

    Pros

    I loved working here. If you're energetic and don't mind speaking to people all day then this job is perfect for you. They were very flexible with my schedule and the work environment was very friendly.

    Cons

    Sometimes you may need to work early hours (6a.m) but since you choose your schedule most times, this can be avoided

    Advice to ManagementAdvice

    Stay positive

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly
    Current Employee - Hourly

    I have been working at Panera Bread full-time (less than an year)

    Pros

    Decent training (could be more structured), Good people, Management are pretty good as a whole but a few I've seen do not follow safe food procedures, Decent strating wage (In my situation at least. I brought more than 20 years in the food industry to the table.

    Cons

    Employees are not supervised to a high standard. Managers tend to let things slide for too long. . .IE dishes piling up at the wash station, supervising production, spot checking quality of products.

    Advice to ManagementAdvice

    If you are in management, rmember how and why you got there and strive to do your jobs correctly. If you aren't doing your job correctly, you can't expect your hourlies to do the same.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Decent PT job while going to school

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread part-time (less than an year)

    Pros

    Great food, respect from managers most of the time, fun people to work with. There was always something to do. Most of the customers were great and really loved Panera. Good training program.

    Cons

    Same cons as in most food prep and dining establishments - dealing with customers, long hours at times, on your feet a lot.

    Advice to ManagementAdvice

    Better training and support for your managers.

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