Papa Gino's Holdings Reviews

Updated March 24, 2015
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2.3
54 Reviews
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Rick Wolf
26 Ratings

Pros
  • Great people to work with; ability to promote from within; good benefits (in 4 reviews)

  • Good tips from delivery customers, free food, fun co-workers (in 3 reviews)

Cons
  • When you pay minimum wage, with little room for increase, who's shoulders does this fall on (in 4 reviews)

  • Raises are almost unheard of with lower team members (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Some good years, some not so good years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Papa Gino's Holdings full-time (more than 10 years)

    Pros

    Great relationships with guests, tenured employees in corporate office are always welcoming.

    Cons

    Never a 48 hour work week, long hours on weekends, 12+ hour days. hard to schedule a vacation at times.

    Advice to ManagementAdvice

    Listen to your team members, quality of life is very important, You have many loyal, dedicated employees, reward that with a good job sometimes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Love Papa Gino's employees, but dead end job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa Gino's Holdings

    Pros

    Great people and good place to gain work experience.

    Cons

    As with any restaurant career. Long hours, weekends and holidays are most likely required, low pay.

    Advice to ManagementAdvice

    Improve work/life balance.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. Alright

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa Gino's Holdings

    Pros

    There is good flexibility of hours, good range of hours that can be worked, other employees tend to be easy to work with, and the work itself is not very difficult.

    Cons

    Pay raise is highly unlikely, dinner and lunch rushes can become very stressful and unpredictable.

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  5. have learned a great deal over 28 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training District Manager in Boston, MA
    Current Employee - Training District Manager in Boston, MA

    I have been working at Papa Gino's Holdings full-time (more than 10 years)

    Pros

    personal growth ability to advance in first 20 years of career.
    meeting and developing people
    ability to provided leadership solve problem
    assist with development of other district manager and managers

    Cons

    advancement not growing
    company trying o sell making dramatic changes as part of sale
    dont value people

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Fun atmosphere and nice people made a stressful job enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bench Cook in Middletown, RI
    Former Employee - Bench Cook in Middletown, RI

    I worked at Papa Gino's Holdings part-time (less than a year)

    Pros

    Hours form well around classes while in school.

    Cons

    Barely above minimum wage, work to late at night, stressful environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 5 people found this helpful

    Greedy Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Papa Gino's Holdings full-time (more than 3 years)

    Pros

    Its a good stepping stone to get into management and take the experience elsewhere. They used to be a family oriented company and care about the people.

    Cons

    They do not support you in your restaurant. They offered 4 District Managers demotions or terminations. They fired the CEO, CFO, and half of the HR in the Corporate Office. The new upper management sends you emails daily threatening to fire you if you get a rude guest complaint. The majority of the restaurants and management and unprofessional. They took away annual review raises, free meals, and any incentive to work hard. It is the most unhealthiest environment I have ever worked at.

    Advice to ManagementAdvice

    Every GM in my district is looking for a new job. Go back to caring about the people and helping us succeed rather than threatening us for short comings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    Not what it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Papa Gino's Holdings full-time (more than 8 years)

    Pros

    Benefits are O.K. The longer you're with the company the better they get, but they are never great. My area manager was a really great guy, sadly he was let go not to long ago because his numbers weren't up to snuff. If you express a desire to learn and move up in the company it is possible to rise up, but there is a chance that you won't be fully trained to take on your new position and you'll have to learn a lot on the fly.

    Cons

    Working at Papa Ginos once felt like working for a family. Those who ran the company years ago treated their employees as if they cared about them. If you were a good worker you got praised and received recognition from the company. At some point in the not too distant past things changed. We got new leadership, essentially an investment company bought Papas and made a ton of changes. A lot of people who had been with the company for many years were let go. Now it's not like a family anymore. I mean we're owned by a bank basically so it's a much colder atmosphere where people now take second place to profits. Where once the focus seemed to be on finding and rewarding those who were loyal and hardworking now the focus seems to be on firing anyone that stands in the way of the bottom line.

    Advice to ManagementAdvice

    Corporate needs to have more empathy for what happens at the restaurant level. Don't treat every restaurant in a cookie cutter fashion expecting every restaurant to hit the same goals despite their differences. Putting pressure on store mgmt to achieve difficult to impossible goals typically leads to cheating the system to make results look better. Your people work hard day in and day out, recognize that and appreciate it. You pay us salary for 48 hours a week but we all know that most mgmt work way more hours than that without compensation. Essentially we work 1 in 5 hours for free and sometimes more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. it wasnt bad, if i had a different manager I would still be there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Bench in Waltham, MA
    Current Employee - Pizza Bench in Waltham, MA

    I have been working at Papa Gino's Holdings part-time (more than a year)

    Pros

    good discounts on food, usually good people to work with, not difficult work

    Cons

    obviously dinner rush is hard to handle at the start. time off policies vary by manager.

    Advice to ManagementAdvice

    managers play favorites , do not schedule fairly. asked why given consistently low hours despite large availability, no helpful answer given.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Used to be great to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa Gino's Holdings full-time

    Pros

    The people in the restaurants are great-personal growth available

    Cons

    The VP's only care about bottom line
    Work life balance terrible

    Advice to ManagementAdvice

    Show you care, don't just have as guiding principle and then abuse your people

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. Started off great, ended not so well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Papa Gino's Holdings full-time (more than 8 years)

    Pros

    Allows for a flexible work schedule. There is always an opportunity to learn if you make it known you wish to expand your knowledge. Training programs were helpful. Coworkers were typically friendly and energetic.

    Cons

    Management would not take responsibility for their actions and would point the blame at someone else. You will often working longer than your scheduled shift. Benefits were just "ok"

    Recommends
    Neutral Outlook
    Approves of CEO

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