Papa John's Reviews
Updated Jan 30, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 89 ratings Employees say it's "OK" |
CEO Rating
Based on 17 ratings
Founder, Chairman, and CEO |
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Pros
Working in-store in Papa John's is great. Fun people, fun environment, and a half off employee discount. It's a very simple job, too.
Cons
Simplicity. The job is too simple. It is the exact same thing everyday. When something goes wrong with an order, the only thing that is done is a remake of the pizza.
Advice to Senior Management
The management is great. If time needs to be taken off, just talk to the store manager, who is a very reasonable guy.
Pros
freedom of your store to boost sales anyway desired
Cons
lack of communication from upper mngnt
Pros
Best reasons to work is that you get to meet a lot of people and you are not tied down to a desk all day long
Cons
Some of the downsides include people occupying store management positions may not have proper training, knowledge and/or experience, therefore they make bad decisions
Advice to Senior Management
Provide more training for store management positions where managers can learn some basic principles in managing a small business unit
Pros
Not only is Papa John's Boutte, LA a very happy place to work and there is good (very good) money to be made delivering pizzas (no B.S.). After learning the work and delivery area it is a very easy job.
Cons
Some employees do not get enough hours. Thus, they are not making enough money. One or two of the assistant managers are not quite customer oriented enough.
Advice to Senior Management
Please, please listen to your employees . Some management personnel are not quite as customer oriented as perhaps I think they should be.
Pros
get to meet some really interesting people
Cons
gas is to high and you don't get paid enough to even handle the gas you use.
Advice to Senior Management
quit!
Pros
Free food sometimes, flexible schedule
Cons
Low pay, after 3 years I made $.50 over minimum wage. Most were expected to work 2 hours "shifts" on a weekly basis. Management critical when the store gets more busy than expected. Bad place to work, I would not recommend anyone ever work there.
Advice to Senior Management
Pay employees more, don't critisize just because the store is busy.
Pros
Interesting people to work with & customers. Gained valuable customer service skills. The tips were good.
Cons
Not the best environment to work in. Not a good employee sense of community. With the downturn in economy the company was becoming cheep and not paying good wages to the employees. Not really a company to work for long term.
Advice to Senior Management
Be more positive and encouraging. Many of the managers had negative attitudes. But some of the management were excellent to work with.
Pros
You have to power to give customers what ever you need. Ie if you mess up their order you dont need a manager to give them a free pizza. You learn every position in the store pretty quick . you can move up easily.
Cons
all the pros are only true depending on your store and you GM your fellow employees excetera
Advice to Senior Management
Invest more in your employees and GM's and assistant managers. Dont expect A+ work either when you limit the percentage of labor costs to such a degree that your goals for management are nearly imposible .
Pros
If you do your job you can get away with a lot. Easy work. Flexible schedule. Fun environment most of the time. It is what it is, anyone expecting to talk into a franchise like that and have it be the best place to work with the highest quality management is delusional. *Papa John's is a franchise, keep that in mind, one in New York will have little in common with one in Seattle*
Cons
Management at all levels is pretty bad. Pay is so horrible talent cannot be retained, the only people who know what they are doing at Papa John's only still work there because they are lazy, have no choice, or wouldn't pass the drug test anywhere else.
Advice to Senior Management
Drug test, you'll lose the majority of your staff, but quality will skyrocket. Pay general managers and shift leaders better to attract talent. Get feedback from employees- if anyone thinks management acts the same when their boss is around, they are delusional. Train management to respect employees, even high level (not store-level) management puts a smile on but you can tell they don't care about the kids working for them.
Pros
not very many good or positive reasons that I can think of to work at Papa John's. I guess if there's anything it would be flexible scheduling
Cons
Senior management doesn't bother to get to know or care about their employees. NO work-life balance whatsoever. Upper management expects the world and then pays employees nothing.
Advice to Senior Management
Treat your employees like human beings
