Papa John's

  www.papajohns.com
Work in HR? Unlock Free Profile

Papa John's Reviews in Houston, TX

Updated Mar 25, 2014
All Employees Current Employees Only

3.2 10 reviews

100% Approve of the CEO

Papa John's Founder, Chairman, and CEO John H. Schnatter

John H. Schnatter

(3 ratings)

71% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver(in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza(in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up(in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4(in 13 reviews)

10 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Excellent job

    Cashier (Former Employee) Spring, TX

    ProsGreat place to work while still attending school.

    ConsSometimes hours can be long and stressful.

    Advice to Senior ManagementProvide better compensation for the employees that go the extra mile.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Job has it's pros and cons.

    In-Store Worker (Former Employee) Houston, TX

    ProsFlexible hours and fun to work at. Most of the people that work here are great and like to have fun while they work.

    ConsThe pay starts at around minimum wage and managers and shift leaders do not make much more than that. Though the people here like working, I have often seen a joke taken too far on an employee or costumer.

    Advice to Senior ManagementKeep a close eye on your employees. I've met people who are not always able to handle the tasks at hand and struggle during the busier work days.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very professional, exceptional customer service.

    Assistant Manager (Former Employee) Magnolia, TX

    ProsTreated wel, and with respect

    ConsVery long work hours when started as Assistant Manager.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Enjoyable, but no room for growth in the direction I wanted

    Delivery Driver (Former Employee) Sugar Land, TX

    ProsFree pizza. Laid back co-workers, Made okay money. Close to home. Easy job overall. Decent second job.

    ConsPay goes down when you are on delivery. Tips average 2 dollars. Five mile delivery radius, and only 85 cent per delivery. No room for advancement as a driver.

    Advice to Senior ManagementPay your drivers more, they work hard.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Low stress job

    Delivery Driver (Current Employee) Tomball, TX

    ProsLow stress job
    Work days are flexible
    Friendly work environment

    ConsHourly wage is reduced when out for a delivery
    Little compensation for fuel or vehicle maintenance
    Stop and go traffic is hard on your vehicle
    Tips on credit card is taxed
    Outdated computer system
    Would charge employees for fountain drinks
    Manager would throw out pizza instead of giving it to the crew for free
    Deliveries in shady neighborhoods
    Turnover rate is high

    Advice to Senior ManagementCompensate your drivers more instead of relying on tips to cover our expenses.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun, relax, easy job. Low ceiling.

    Delivery Driver (Former Employee) South Houston, TX

    ProsMost managers will let you eat the delicious pizza for free, hours aren't too late, closing manager and driver are out the door by 12:30.

    ConsNot enough money for gas and wages are low. They paid me 7.50 when I was in the store and 4.75 when out on delivery (you clock in and out). Spend about 70% of time on the road so it's a rip off. Used to be a flat $6.00 wage which was better

    Advice to Senior ManagementLet the drivers eat free pizza, they get hungry and will generally have more energy and be more willing to do basic jobs around the store

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun part-time experience

    Anonymous Employee (Former Employee) Houston, TX

    ProsBest reasons to work is that you get to meet a lot of people and you are not tied down to a desk all day long

    ConsSome of the downsides include people occupying store management positions may not have proper training, knowledge and/or experience, therefore they make bad decisions

    Advice to Senior ManagementProvide more training for store management positions where managers can learn some basic principles in managing a small business unit

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    pay is bad compared to other pizza places and the deliver areas are very large

    Delivery Driver (Current Employee) Houston, TX

    Prospeople and management are great and freindly

    Consthey pay you 7.25 while in the store and only 4.55 when out on delivery- as I see it they are getting away with not paying minimum wage-- and with large delivery areas - you might driverround trip 10 miles or more -- and half the time no tip - or small one- thinking this is not worth it.

    Advice to Senior Managementpay should be 7.25 in or out of the store- we are putting our lives and cars on the line each time we leave the store.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Alot to work on..

    In Store (Current Employee) Conroe, TX

    ProsEasy to learn, if people are willing to learn. It's not rocket science to make a pretty pizza, but i enjoy every minute im in the store.

    ConsNot enough hours, I know hours are based on sales volume, But still not enough hours to survive. Too much bickering happens behind peoples backs. If somebody has a problem with what is going on, present the problem up front.

    Advice to Senior ManagementRe-train drivers to answer phones, know how to work the computer, it never hurts to have a full screen, rather than lines on hold, Papa John's makes its money with a phone call, and if somebody doesnt know how to, or will just not answer the phone because they dont like talking to people, than they are in the wrong business, remember the customer is always right, even if they are dead wrong. Make Pretty Pizza's, get that instilled in everybody's mind, remember its not rocket science to make a pretty pizza....

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A clean and friendly place to work.

    Shift Manager (Former Employee) League City, TX

    ProsIt has a better atmosphere and environment than all other business in the industry. Management are usually very cool to their employees and have a good down-to-earth attitude as opposed to other similar business where managers seem to dislike what they're doing. Also, they always come up with ways to improve employee productivity.

    ConsIt is my impression that sales aren't as high as for other similar businesses so it may be more difficult to put in more hours. Also, usually the delivery is a bit slow.

    Advice to Senior ManagementThey should not hire someone just because they know them. Also, an on-site manager or responsible person to file complaints or for more important on site emergencies should be present. Otherwise complaints have to be directed to a district manager or Papa John's Corporate.

    Yes, I would recommend this company to a friend

Worked for Papa John's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.